The document discusses how the 1996 Communications Act led to consolidation in radio ownership, resulting in fewer songs being played more often due to fear-based responses. This decline in variety caused 12-21 year olds to report fewer favorite stations. Internet radio services like Pandora and Last.fm provide alternatives for finding new music, but each has advantages and disadvantages - Pandora is easier to use but less accurate than Last.fm which introduces users to more new music but has a critical mass problem.