Bill Hellriegel worked for 10 years at the English Language Program of UCSB Extension's International Programs. He performed well beyond his roles as an instructor and academic supervisor. As an instructor, he consistently received the highest student evaluations and worked hard to present new material and innovative teaching methods. As academic supervisor, he managed the program, supervised faculty, oversaw curriculum renewal, and helped increase enrollment and student satisfaction. He also served as an interpreter utilizing his language skills and advised on cultural issues, helping the program obtain training programs. His supervisor describes him as reliable, conscientious, and having great integrity, making him a valuable colleague.

1. I STITUTE F
INTE NATION L
EDUCATION
Professional Exchange Programs
'400 K Street, NW
Washington, DC 20005-2403
TEL 202-898-0600
MAIN 202-326-7695
FAA 202-326-7696
October 29,2013
Greetings:
I am pleased to write this letter of recommendation for Bill Hellriegel who reported to me for almost ten
years during which he had an appointment in the English Language Program (ELP) of UCSB Extension's
International Programs (IP)_ At UCSB, Bill had an instructional appointment as well as the post of ELP
Academic Supervisor. Bill performed well beyond the established limits of his positions on a wide range
of responsibilities, including instruction, curriculum development, faculty and staff relations, budget
development and monitoring, and program management. I was his supervisor from 1993-2002.
Bill was appointed to his both ELPpositions as the result of national searches and he distinguished
himself in both roles. I had the opportunity to observe his classroom instruction and can say without
hesitation that he is one of the best classroom instructors that I have ever met. He consistently
obtained the highest student evaluations, at every proficiency level and course type. Bill worked very
hard to present new material and tryout innovative methods in the classroom despite his ongoing
success in evaluations. He keeps up with the professional literature and conscientiously upgrades his
skills as a matter of course. As a result, the portfolio of courses and levels that Bill can teach is quite
large. His creditability is also quite large among colleagues as he has a firm foundation for all theoretical
and practical discussions or decisions.
As the Academic Supervisor of the ELP, Bill had a full range of experience in programmatic management,
faculty supervision, oversight of a curriculum renewal, start-up of web-based instruction as well as
budgetary and logistical management. He was successful in outreach in the professional and wider
communities, performing well on several recruitment trips in the US and abroad. Typical of Bill's
approach was his determination to pursue management knowledge; he did this at night and on
weekends through numerous continuing education courses. His efforts were key in the reorganization
and culture change of the ELP,the results of which were measurable increases in enrollments and
student satisfaction as well as in standards for professionalism among the instructional. staff.
Everyone at International Programs relied on Bill's familiarity with other languages and cultures,
particularly the Spanish and Japanese languages. He often and willingly served as interpreter and
cultural advisor for students, families and sponsors. Bill was skilled at conflict resolution across a broad
range of participants and settings. These abilities were the deciding factors in IP's obtaining several
short-term training programs from a variety of sponsoring organizations.
OPENING MINDS TO THE WORLD'"
liE ONLINE www.iie.org

2. At a personal level, it was a pleasure to work with Bill. He is reliable, conscientious, and has great
integrity. His professional knowledge and insights make him a valuable colleague, as does his sense of
commitment to the organization and the profession.
Please feel free to contact me at any time if you desire additional details concerning Bill's work and
professional demeanor.
Institute of International Education