Have you ever felt that your Polish / Slovak / Ukrainian / Russian colleagues are somewhat rude? This slide set will explain what's going on! Because... something gets lost in translation :-)
An inflorescence is a group or cluster of flowers arranged on a stem that is composed of a main branch or a complicated arrangement of branches. Morphologically, it is the modified part of the shoot of seed plants where flowers are formed.
Este documento apresenta as etapas para implementação de gestão por competências em uma organização, incluindo: 1) identificar as competências organizacionais; 2) definir as competências de cada função; 3) identificar as competências dos colaboradores por meio de avaliação; 4) desenvolver os colaboradores; 5) acompanhar a evolução das competências. O documento fornece detalhes sobre como realizar cada etapa, como coletar indicadores, consolidar competências, construir perguntas de avaliação e tabular dados.
O documento discute a gestão por competência, definindo-a como um conjunto de conhecimentos, habilidades e atitudes essenciais para uma organização alcançar seus objetivos. Explica as etapas de mapeamento de competências organizacionais e de cargos, e como ferramentas como entrevistas, jogos e avaliações podem ser construídas com base nesse mapeamento. Também aborda os benefícios da gestão por competência, como melhorar o desempenho e alinhar objetivos.
O documento descreve o modelo MCI (Modelo dos Canais de Interação) para pesquisa de clima organizacional. O modelo avalia como as necessidades de realização dos indivíduos e da organização se relacionam através de quatro níveis: existencial, relacional, produtivo e material. A pesquisa identifica a percepção dos funcionários sobre diferentes aspectos da empresa em cada um desses níveis.
This document summarizes information about the Rutaceae family and various citrus species. It describes key features of the family such as winged petioles and gland dotted leaves. It then provides details on the morphology of citrus plants and their fruits known as hesperidium. Finally, it lists and describes several important citrus species found in India such as Citrus medica, Citrus limetta, Citrus aurantium, and Citrus maxima. It references several authoritative texts on medicinal plants.
O documento discute as três principais habilidades necessárias para administradores: habilidade técnica, humana e conceitual. Explica que a habilidade técnica envolve conhecimentos específicos, a habilidade humana é a capacidade de lidar com pessoas, e a habilidade conceitual é compreender a organização como um todo. À medida que se sobe na hierarquia, há menos necessidade de habilidade técnica e mais de habilidade conceitual.
Este documento discute a cultura organizacional de uma escola secundária em Portugal. Ele define cultura organizacional como o sistema de comportamentos, normas e valores compartilhados por membros de uma organização. Explora a importância da cultura organizacional para a motivação e comportamento dos membros e lista características como identificação, tolerância ao risco e orientação para resultados.
Este documento resume a teoria da burocracia de Max Weber. A burocracia é uma forma racional de organização baseada em regras impessoais para alcançar eficiência. Weber identificou três tipos de autoridade legítima - tradicional, carismática e legal-racional - correspondentes a diferentes tipos de sociedade. A burocracia moderna se baseia na autoridade legal-racional e em fatores como o desenvolvimento econômico e o crescimento das tarefas do Estado.
An inflorescence is a group or cluster of flowers arranged on a stem that is composed of a main branch or a complicated arrangement of branches. Morphologically, it is the modified part of the shoot of seed plants where flowers are formed.
Este documento apresenta as etapas para implementação de gestão por competências em uma organização, incluindo: 1) identificar as competências organizacionais; 2) definir as competências de cada função; 3) identificar as competências dos colaboradores por meio de avaliação; 4) desenvolver os colaboradores; 5) acompanhar a evolução das competências. O documento fornece detalhes sobre como realizar cada etapa, como coletar indicadores, consolidar competências, construir perguntas de avaliação e tabular dados.
O documento discute a gestão por competência, definindo-a como um conjunto de conhecimentos, habilidades e atitudes essenciais para uma organização alcançar seus objetivos. Explica as etapas de mapeamento de competências organizacionais e de cargos, e como ferramentas como entrevistas, jogos e avaliações podem ser construídas com base nesse mapeamento. Também aborda os benefícios da gestão por competência, como melhorar o desempenho e alinhar objetivos.
O documento descreve o modelo MCI (Modelo dos Canais de Interação) para pesquisa de clima organizacional. O modelo avalia como as necessidades de realização dos indivíduos e da organização se relacionam através de quatro níveis: existencial, relacional, produtivo e material. A pesquisa identifica a percepção dos funcionários sobre diferentes aspectos da empresa em cada um desses níveis.
This document summarizes information about the Rutaceae family and various citrus species. It describes key features of the family such as winged petioles and gland dotted leaves. It then provides details on the morphology of citrus plants and their fruits known as hesperidium. Finally, it lists and describes several important citrus species found in India such as Citrus medica, Citrus limetta, Citrus aurantium, and Citrus maxima. It references several authoritative texts on medicinal plants.
O documento discute as três principais habilidades necessárias para administradores: habilidade técnica, humana e conceitual. Explica que a habilidade técnica envolve conhecimentos específicos, a habilidade humana é a capacidade de lidar com pessoas, e a habilidade conceitual é compreender a organização como um todo. À medida que se sobe na hierarquia, há menos necessidade de habilidade técnica e mais de habilidade conceitual.
Este documento discute a cultura organizacional de uma escola secundária em Portugal. Ele define cultura organizacional como o sistema de comportamentos, normas e valores compartilhados por membros de uma organização. Explora a importância da cultura organizacional para a motivação e comportamento dos membros e lista características como identificação, tolerância ao risco e orientação para resultados.
Este documento resume a teoria da burocracia de Max Weber. A burocracia é uma forma racional de organização baseada em regras impessoais para alcançar eficiência. Weber identificou três tipos de autoridade legítima - tradicional, carismática e legal-racional - correspondentes a diferentes tipos de sociedade. A burocracia moderna se baseia na autoridade legal-racional e em fatores como o desenvolvimento econômico e o crescimento das tarefas do Estado.
1. The author was asked to give a technical presentation in Berlin to an audience of Russian and Ukrainian physicians who varied in their English proficiency.
2. To prepare, the author slowed down her speech significantly and practiced saying "Good day" in Russian to engage the audience.
3. The presentation went well and the audience provided positive feedback, showing that with careful preparation including slowing speech, using simple language, engaging the audience in their native language, and allowing for questions, one can effectively present to a non-native English speaking group.
1) English has become the most widely spoken language around the world and is essential for work, travel, and entertainment. It provides advantages in one's career such as increased job opportunities and earnings.
2) Learning English allows one to better understand other cultures and bridge cultural gaps. It also increases understanding of one's own culture by providing an outside perspective.
3) Mastering English has many benefits like easier travel anywhere in the world, access to global literature, music, films and more without needing translation. It also improves cognitive skills and creates opportunities to make lifelong friends internationally.
1) English has become the most widely spoken language around the world and is important for work, travel, and entertainment. Learning English provides benefits like increased career opportunities, ability to travel globally, and access to English media, literature and art.
2) Mastering English allows one to better integrate into a new community if emigrating to an English-speaking country, and improves communication and understanding between immigrants and employers. It also helps develop important life and learning skills.
3) Studying a foreign language like English has cognitive benefits and can improve performance in other subjects. It also expands one's social network through international relationships and opportunities for study abroad programs. English proficiency looks good on university applications and may be required for
The document discusses communication in multicultural settings. It provides tips for both native and non-native English speakers to improve communication. Tips for native English speakers include avoiding confusing questions, slowing speech, and facing those speaking. Tips for non-native speakers include participating in discussions, using dictionaries, and having documents proofread. The document also discusses challenges like differing interpretations of body language and approaches to conflict between cultures.
Tips, considerations and reflections on englishRhaíza Bastos
This document provides tips and reflections for learning English as a foreign language. It emphasizes practicing English both in and out of the classroom. In class, students should interact, do activities in pairs, ask questions and do homework. Outside of class, they should watch videos without subtitles, listen to music, read books and magazines, and use online resources. The document stresses that learning a language requires dedication from the student, and advises reflecting on mistakes made. It argues that knowing English has advantages like opportunities for good jobs and independence from translators. The overall message is that learning English can be fun.
Tips, considerations and reflections on englishRhaíza Bastos
This document provides tips and reflections for learning English as a foreign language. It emphasizes practicing English both in and out of the classroom. In class, students should interact, do activities in pairs, ask questions and do homework. Outside of class, they should watch videos without subtitles, listen to music, read books and magazines, and use online resources. The document stresses that learning a language requires dedication from the student, and advises reflecting on mistakes made. It argues that knowing English has advantages like opportunities for good jobs and independence from translators. The overall message is that learning English can be fun.
The document provides tips for developing and delivering an effective presentation by addressing nerves, verbal and nonverbal communication, and presentation structure. It discusses reducing tension before speaking through breathing and stretching exercises. Proper verbal techniques include clear enunciation, voice variation, and avoiding mumbling. Nonverbal best practices include maintaining eye contact, using gestures, and being aware of body language. The document also outlines organizing a presentation through introducing the topic, presenting main points in a logical order, and concluding by summarizing key information.
The document discusses reasons why people are afraid to speak English despite understanding it, such as bad grammar, pronunciation, vocabulary, and fear of being judged for mistakes. It then discusses polyglots, noting that while they are perceived as language learning geniuses, in reality they do not use a perfect method and did not necessarily start early or make it their career. The document provides tips for improving English skills, including making it a lifestyle, changing one's identity and beliefs, practicing speaking, listening to natural pronunciation, reading regularly, and focusing on grammar appropriate for one's level.
The document discusses teaching lexical items (vocabulary) to language learners. It addresses common fears teachers have about teaching lexis, including that some lexical items are culturally specific, teachers' English ability is not equal to a native speaker, and monolingual classrooms are different than multilingual ones. It promotes teaching vocabulary through exposure to language, using the teacher's book to explain vocabulary, modeling conversations, and allowing translation to help learners understand new words.
This document discusses various English dialects from around the world. It provides information on the distinguishing linguistic features of dialects such as Southern English, Cockney, Estuary English, East Anglian, West Country, West Midlands, Lancashire, Yorkshire, Northern English, Welsh English and Scottish English. Examples of phonological and grammatical differences are given for each dialect. The purpose is to outline the key characteristics that differentiate the major English-speaking regional dialects.
The document discusses the importance of English as a window to the world. It explains that English serves as an important international language for accessing knowledge and allowing scientists, technologists, doctors, and economists to communicate globally. Mastering English is important for India's development in fields like science, technology, trade, and commerce to engage in international exchange. The document outlines strategies for learning English, including immersing oneself in the language through movies, music, books and conversations to gain fluency.
This document discusses language and communication. It provides examples of common collocations in English and asks the reader to identify which word does not collocate. It also lists common frustrations language learners face such as not having enough time to study or finding pronunciation difficult. The document asks questions to help improve English skills such as ways to enhance vocabulary, reasons for English's prominence as a global language, and methods for advancing to a higher language level.
This document provides information about language learning opportunities at Lindsay Thurber Comprehensive High School in Red Deer, Alberta. It lists the languages offered which include French, German, Japanese, and Spanish. It then discusses reasons students learn a second language such as academic, personal interest/relationships, and career reasons. Finally, it outlines some of the benefits of being multilingual such as being more critical thinkers, creative problem solers, and having greater understanding and compassion for other cultures.
The document provides guidance and activities for improving English speaking skills. It discusses the importance of speaking proficiency, strategies for practice, and characteristics of conversational speaking. Activities include observing turn-taking behaviors, developing conversational strategies, and trying different practice methods like joining conversations, recording oneself, and exchanging voice messages with native speakers. The overall goal is to help learners improve accuracy, fluency, and comfort with spoken English.
English how to speak english fluently in 1 weekMostaql | مستقل
كيف تتحدث الانجليزية، كيف تتحدث الانجليزية، كيف تتحدث الانجليزية، كيف تتحدث الانجليزية، كيف تتحدث الانجليزية، كيف تتحدث الانجليزية، كيف تتحدث الانجليزية،
English how to speak english fluently in 1 weekSumit Saini
This document provides tips for learning to speak English fluently in 1 week. It discusses improving listening skills through passive, extensive, and responsive listening. Reading skills and vocabulary development are also covered. The document emphasizes practicing speaking, thinking in English, and surrounding yourself with English speakers to gain fluency over time through consistent practice and exposure to the language.
This document discusses effective communication and common mistakes made in spoken and written English. It emphasizes that mistakes are opportunities to learn and should not be seen as embarrassing. While accuracy is important, the main goal of communication is to convey meaning clearly. The document outlines strategies for effective speaking, such as maintaining eye contact and developing listening skills. It also discusses challenges faced by some English learners in pronouncing certain sounds correctly. Overall, the document promotes focusing on intelligible communication over perfection and avoiding unnecessary bias or offense.
This document contains an outline for a book on effective English communication skills. It includes chapters on topics like greetings, family relationships, professions, health problems, and public speaking. The introduction discusses how the book will help readers communicate more successfully. It emphasizes learning through examples and exercises of increasing difficulty. The book also includes information on regional variations of English. The goal is to help readers speak English fluently and confidently.
1. The author was asked to give a technical presentation in Berlin to an audience of Russian and Ukrainian physicians who varied in their English proficiency.
2. To prepare, the author slowed down her speech significantly and practiced saying "Good day" in Russian to engage the audience.
3. The presentation went well and the audience provided positive feedback, showing that with careful preparation including slowing speech, using simple language, engaging the audience in their native language, and allowing for questions, one can effectively present to a non-native English speaking group.
1) English has become the most widely spoken language around the world and is essential for work, travel, and entertainment. It provides advantages in one's career such as increased job opportunities and earnings.
2) Learning English allows one to better understand other cultures and bridge cultural gaps. It also increases understanding of one's own culture by providing an outside perspective.
3) Mastering English has many benefits like easier travel anywhere in the world, access to global literature, music, films and more without needing translation. It also improves cognitive skills and creates opportunities to make lifelong friends internationally.
1) English has become the most widely spoken language around the world and is important for work, travel, and entertainment. Learning English provides benefits like increased career opportunities, ability to travel globally, and access to English media, literature and art.
2) Mastering English allows one to better integrate into a new community if emigrating to an English-speaking country, and improves communication and understanding between immigrants and employers. It also helps develop important life and learning skills.
3) Studying a foreign language like English has cognitive benefits and can improve performance in other subjects. It also expands one's social network through international relationships and opportunities for study abroad programs. English proficiency looks good on university applications and may be required for
The document discusses communication in multicultural settings. It provides tips for both native and non-native English speakers to improve communication. Tips for native English speakers include avoiding confusing questions, slowing speech, and facing those speaking. Tips for non-native speakers include participating in discussions, using dictionaries, and having documents proofread. The document also discusses challenges like differing interpretations of body language and approaches to conflict between cultures.
Tips, considerations and reflections on englishRhaíza Bastos
This document provides tips and reflections for learning English as a foreign language. It emphasizes practicing English both in and out of the classroom. In class, students should interact, do activities in pairs, ask questions and do homework. Outside of class, they should watch videos without subtitles, listen to music, read books and magazines, and use online resources. The document stresses that learning a language requires dedication from the student, and advises reflecting on mistakes made. It argues that knowing English has advantages like opportunities for good jobs and independence from translators. The overall message is that learning English can be fun.
Tips, considerations and reflections on englishRhaíza Bastos
This document provides tips and reflections for learning English as a foreign language. It emphasizes practicing English both in and out of the classroom. In class, students should interact, do activities in pairs, ask questions and do homework. Outside of class, they should watch videos without subtitles, listen to music, read books and magazines, and use online resources. The document stresses that learning a language requires dedication from the student, and advises reflecting on mistakes made. It argues that knowing English has advantages like opportunities for good jobs and independence from translators. The overall message is that learning English can be fun.
The document provides tips for developing and delivering an effective presentation by addressing nerves, verbal and nonverbal communication, and presentation structure. It discusses reducing tension before speaking through breathing and stretching exercises. Proper verbal techniques include clear enunciation, voice variation, and avoiding mumbling. Nonverbal best practices include maintaining eye contact, using gestures, and being aware of body language. The document also outlines organizing a presentation through introducing the topic, presenting main points in a logical order, and concluding by summarizing key information.
The document discusses reasons why people are afraid to speak English despite understanding it, such as bad grammar, pronunciation, vocabulary, and fear of being judged for mistakes. It then discusses polyglots, noting that while they are perceived as language learning geniuses, in reality they do not use a perfect method and did not necessarily start early or make it their career. The document provides tips for improving English skills, including making it a lifestyle, changing one's identity and beliefs, practicing speaking, listening to natural pronunciation, reading regularly, and focusing on grammar appropriate for one's level.
The document discusses teaching lexical items (vocabulary) to language learners. It addresses common fears teachers have about teaching lexis, including that some lexical items are culturally specific, teachers' English ability is not equal to a native speaker, and monolingual classrooms are different than multilingual ones. It promotes teaching vocabulary through exposure to language, using the teacher's book to explain vocabulary, modeling conversations, and allowing translation to help learners understand new words.
This document discusses various English dialects from around the world. It provides information on the distinguishing linguistic features of dialects such as Southern English, Cockney, Estuary English, East Anglian, West Country, West Midlands, Lancashire, Yorkshire, Northern English, Welsh English and Scottish English. Examples of phonological and grammatical differences are given for each dialect. The purpose is to outline the key characteristics that differentiate the major English-speaking regional dialects.
The document discusses the importance of English as a window to the world. It explains that English serves as an important international language for accessing knowledge and allowing scientists, technologists, doctors, and economists to communicate globally. Mastering English is important for India's development in fields like science, technology, trade, and commerce to engage in international exchange. The document outlines strategies for learning English, including immersing oneself in the language through movies, music, books and conversations to gain fluency.
This document discusses language and communication. It provides examples of common collocations in English and asks the reader to identify which word does not collocate. It also lists common frustrations language learners face such as not having enough time to study or finding pronunciation difficult. The document asks questions to help improve English skills such as ways to enhance vocabulary, reasons for English's prominence as a global language, and methods for advancing to a higher language level.
This document provides information about language learning opportunities at Lindsay Thurber Comprehensive High School in Red Deer, Alberta. It lists the languages offered which include French, German, Japanese, and Spanish. It then discusses reasons students learn a second language such as academic, personal interest/relationships, and career reasons. Finally, it outlines some of the benefits of being multilingual such as being more critical thinkers, creative problem solers, and having greater understanding and compassion for other cultures.
The document provides guidance and activities for improving English speaking skills. It discusses the importance of speaking proficiency, strategies for practice, and characteristics of conversational speaking. Activities include observing turn-taking behaviors, developing conversational strategies, and trying different practice methods like joining conversations, recording oneself, and exchanging voice messages with native speakers. The overall goal is to help learners improve accuracy, fluency, and comfort with spoken English.
English how to speak english fluently in 1 weekMostaql | مستقل
كيف تتحدث الانجليزية، كيف تتحدث الانجليزية، كيف تتحدث الانجليزية، كيف تتحدث الانجليزية، كيف تتحدث الانجليزية، كيف تتحدث الانجليزية، كيف تتحدث الانجليزية،
English how to speak english fluently in 1 weekSumit Saini
This document provides tips for learning to speak English fluently in 1 week. It discusses improving listening skills through passive, extensive, and responsive listening. Reading skills and vocabulary development are also covered. The document emphasizes practicing speaking, thinking in English, and surrounding yourself with English speakers to gain fluency over time through consistent practice and exposure to the language.
This document discusses effective communication and common mistakes made in spoken and written English. It emphasizes that mistakes are opportunities to learn and should not be seen as embarrassing. While accuracy is important, the main goal of communication is to convey meaning clearly. The document outlines strategies for effective speaking, such as maintaining eye contact and developing listening skills. It also discusses challenges faced by some English learners in pronouncing certain sounds correctly. Overall, the document promotes focusing on intelligible communication over perfection and avoiding unnecessary bias or offense.
This document contains an outline for a book on effective English communication skills. It includes chapters on topics like greetings, family relationships, professions, health problems, and public speaking. The introduction discusses how the book will help readers communicate more successfully. It emphasizes learning through examples and exercises of increasing difficulty. The book also includes information on regional variations of English. The goal is to help readers speak English fluently and confidently.
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Why are Polish people so rude? Lost in translation. Monika Chutnik 171003
1. Why are Polish people so rude „rude”!
Monika Chutnik
ETTA Global Leadership Consulting
Sept 2017
2. 2
We know what we do.
ETTA.
Leadership development in
international setting
#1 in Poland in cross-cultural and
international cooperation
Diversity management and people
development strategies
POLAND. Czech Republic. Hungary.
Germany. Austria. Switzerland.
Russia. Malta. | Spain. Italy. Romania.
3. 3
Why this topic?
• In my training and coaching projects, I have
frequently heard complaints from international
partners that Polish people seem to be rude.
• It was hard for me to believe, as I also had the
chance of getting to know their Polish partners,
and these people were sometimes even
exceptionally nice and polite.
• Something was going on here! I decided to
investigate ☺
4. 4
Why this topic?
• I noticed that many business partners which complained
about the „rude” behaviour of the Polish colleagues came
from countries like UK, Ireland, USA, or Sweden.
• When asked about specific situations, how they know
someone was rude, they were usualy referring to the way
their Polish colleagues write mails to them = use language.
• What helped was that in my student times I had been
learning 10 languages– and even if I have not really
mastered them, I have an understanding about their
structure and logic.
• Now, have a look at this:
6. 6
Politeness and language
• Could you please close the window?
a regular, polite sentence in English will be translated into Polish
as
• Czy mógłbyś zamknąć okno? (talking to a man)
Czy mogłabyś zamknąć okno? (talking to a woman)
7. 7
Politeness and language
However, there is an important part missing:
• Could you please close the window?
• Czy mógłbyś zamknąć okno? proszę
Czy mogłabyś zamknąć okno? proszę
8. 8
Politeness and language
• Could you please close the window?
• Czy mógłbyś zamknąć okno? proszę
Czy mogłabyś zamknąć okno? proszę
Here, politeness is expressed by using „mógłbyś”, which is a
modality of the verb. In this particular kind of phrase, adding an
extra word „proszę” would indicate double politness, and so
putting pressure on the other person: insisting or begging them
to do something.
• Politeness is expressed by using a modality of a word, not by
adding an extra word.
9. 9
Politeness and language
Similar structure like in English is present in some other
languages, too. Politeness is expressed by using extra words.
• Could you please close the window?
• Schließen Sie bitte das Fenster.
• Kan du vara snäll och stänga fönstret!
• Czy mógłbyś zamknąć okno? Proszę
IF these words are missing, then your phrase is perceived as
12. 12
Politeness and language
To express meanings, Slavic languages play with:
• modifications of words. For instance, a male
name „Jan” can be expressed as
Janek = Jan who I know
Jasio = small Jan
Jasiek = naughty small Jan
Jasiuniek = my dear small Jan
• Tone of voice and intonation. Question words (do
you…?, have you..?) or a specific sequence do not
matter that much.
13. 13
How does it happen, step by step?
• Czy mógłbyś to dla mnie zrobić?
• Could you do it for me?
• Can you do it for me…
• Do it for me…
• Do it, now!
A great space for misinterpreting the intentions, especially
when voice and tone are missing.
14. 14
So what?
Hints for successful cross-cultural communication
If your native language is English, Swedish,
German…
• Please watch your Polish colleague’s intention,
tone of voice.
• Please make sure about the meaning by checking
with the Polish person on the phone how they
talk about it.
• Please remember that missing the word „please”
might be acceptable. In fact, it might even be
fully ok ☺ as we all talk just international English.
15. 15
So what?
Hints for successful cross-cultural communication
If your native language is Polish, Slovak, Russian, also Lithuanian…
• Remember that your international business partner might be
sensitive to vocabulary.
• Please remember to use the word „please” more than you would
consider usual. Develop a habit of using extra „please”s when you
speak English.
• When you write an email in English, read it again before sending it
to your international partner. Put extra „please” here and there, to
make sure your positive intentions are well understood ☺
• And don’t worry! „Please” does not mean that much in English. You
are not putting any pressure on your partner.
16. 16
So what?
Hints for successful cross-cultural communication
• Learn the language of your international
business partner. Yes! Learn Polish. Learn
German. Learn Swedish. Learn Ukrainian.
• The more you know about it, the more you
will understand and feel how it works.
Learning a new language is like entering
another universe. I can fully confirm it myself!
☺