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Mass Migration:
Christopher Strebel - WHO
@omnixconf #omnixconf
Sponsored by
governance systems
content design
Platinum
Gold
Silver
Associate
WORKSHOPS&
CONFERENCE
How Moving 180000 Pages is the Easy Part
09 June 2020 - OmnichannelX2 |
Drop in cholera cases worldwide
09 June 2020 - OmnichannelX3 |
2018
09 June 2020 - OmnichannelX4 |
Agenda
• How get buy-in for a project with no budget?
• Tips to migrate a massive website (150,000 pages,
100+ countries, in 6 languages).
• How to leverage scope creep?
09 June 2020 - OmnichannelX5 |
Buy-in: ROI
09 June 2020 - OmnichannelX6 |
Buy-in: Proof Of Concept
09 June 2020 - OmnichannelX7 |
Top level buy-in
09 June 2020 - OmnichannelX8 |
Top level buy-in
09 June 2020 - OmnichannelX9 |
2019
09 June 2020 - OmnichannelX10 |
09 June 2020 - OmnichannelX11 |
09 June 2020 - OmnichannelX12 |
09 June 2020 - OmnichannelX13 |
09 June 2020 - OmnichannelX14 |
09 June 2020 - OmnichannelX15 |
Domain model
09 June 2020 - OmnichannelX16 |
Domain model
Organized by relationship (not hierarchy)​
• Give the user the core content and
use its attributes to map the relationships to other content​
• Focus on the core content and how other elements relate to it​
• Not on sitemap and URL structure.​
09 June 2020 - OmnichannelX17 |
Health topic Activity Teams/Technical
Teams/Technical​
• Technical and ​medical content​
• Target audience = Department/Team & Partners
Activities​
• What is WHO doing?​
• What is the impact?​
• Target audience = Partners​ & Donors​
Health Topics​
• General Public interest​
• Target audience = General Public​
09 June 2020 - OmnichannelX18 |
Activities
09 June 2020 - OmnichannelX19 |
09 June 2020 - OmnichannelX20 |
09 June 2020 - OmnichannelX21 |
Health topic Activity Teams/Technical
Teams/Technical​
• Technical and ​medical content​
• Target audience = Department/Team & Partners
Activities​
• What is WHO doing?​
• What is the impact?​
• Target audience = Partners​ & Donors​
Health Topics​
• General Public interest​
• Target audience = General Public​
09 June 2020 - OmnichannelX22 |
09 June 2020 - OmnichannelX23 |
Health topic Activity Teams/Technical
Teams/Technical​
• Technical and ​medical content​
• Target audience = Department/Team & Partners
Activities​
• What is WHO doing?​
• What is the impact?​
• Target audience = Partners​ & Donors​
Health Topics​
• General Public interest​
• Target audience = General Public​
09 June 2020 - OmnichannelX24 |
Health Topics
09 June 2020 - OmnichannelX25 |
09 June 2020 - OmnichannelX26 |
09 June 2020 - OmnichannelX27 |
09 June 2020 - OmnichannelX28 |
Big strategic shifts
How we deliver, organize and manage our site:
• Evidence based decision making
• Top Tasks
• Content chunks
• Activities
09 June 2020 - OmnichannelX29 |
09 June 2020 - OmnichannelX30 |
09 June 2020 - OmnichannelX31 |
Desktop: 6,000 page views
09 June 2020 - OmnichannelX32 |
Mobile: 3,800+ page views
09 June 2020 - OmnichannelX33 |
Associated content
09 June 2020 - OmnichannelX34 |
Top Tasks
Tasks % of voters
1 Education, training, courses 23%
2 WHO guidelines, standards, classifications 23%
3 Health news (current topics, research) 21%
4 Health information reliability, accuracy, verify facts 19%
5 Health best practice (reports, papers, guidelines) 17%
6 Disease outbreaks, natural disasters, emergencies 16%
7 Treatments, cures, vaccinations for condition / disease 16%
8 Causes, risk factors of condition / disease 15%
9 Symptoms / signs of condition / disease 15%
10 Definitions, concepts (health, medical) 12%
09 June 2020 - OmnichannelX35 |
Audiences
Percent Votes
Individual, family 31% 796
Academia, student 30% 756
Health care provider 22% 569
International organization 4% 108
Corporate sector 3% 76
Media 3% 75
NGO 3% 81
Policy-maker 2% 38
Donor, partner 1% 32
Job seeker 0% 2
Total 100% 2533
09 June 2020 - OmnichannelX36 |
Content Chunks
09 June 2020 - OmnichannelX37 |
Moving vs creating content
Structured content
&
Reusable content blocks
09 June 2020 - OmnichannelX38 |
09 June 2020 - OmnichannelX39 |
09 June 2020 - OmnichannelX40 |
09 June 2020 - OmnichannelX41 |
09 June 2020 - OmnichannelX42 |
Knowledge graphs
09 June 2020 - OmnichannelX43 |
Scalability
• Megamenus & caching
• Page size
• Child taxons vs hubs
Mental health in emergencies
• Onboarding governance
09 June 2020 - OmnichannelX44 |
09 June 2020 - OmnichannelX45 |
09 June 2020 - OmnichannelX46 |
Governance
09 June 2020 - OmnichannelX47 |
09 June 2020 - OmnichannelX48 |

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WHO's Digital Enterprise Migration

  • 1. Mass Migration: Christopher Strebel - WHO @omnixconf #omnixconf Sponsored by governance systems content design Platinum Gold Silver Associate WORKSHOPS& CONFERENCE How Moving 180000 Pages is the Easy Part
  • 2. 09 June 2020 - OmnichannelX2 | Drop in cholera cases worldwide
  • 3. 09 June 2020 - OmnichannelX3 | 2018
  • 4. 09 June 2020 - OmnichannelX4 | Agenda • How get buy-in for a project with no budget? • Tips to migrate a massive website (150,000 pages, 100+ countries, in 6 languages). • How to leverage scope creep?
  • 5. 09 June 2020 - OmnichannelX5 | Buy-in: ROI
  • 6. 09 June 2020 - OmnichannelX6 | Buy-in: Proof Of Concept
  • 7. 09 June 2020 - OmnichannelX7 | Top level buy-in
  • 8. 09 June 2020 - OmnichannelX8 | Top level buy-in
  • 9. 09 June 2020 - OmnichannelX9 | 2019
  • 10. 09 June 2020 - OmnichannelX10 |
  • 11. 09 June 2020 - OmnichannelX11 |
  • 12. 09 June 2020 - OmnichannelX12 |
  • 13. 09 June 2020 - OmnichannelX13 |
  • 14. 09 June 2020 - OmnichannelX14 |
  • 15. 09 June 2020 - OmnichannelX15 | Domain model
  • 16. 09 June 2020 - OmnichannelX16 | Domain model Organized by relationship (not hierarchy)​ • Give the user the core content and use its attributes to map the relationships to other content​ • Focus on the core content and how other elements relate to it​ • Not on sitemap and URL structure.​
  • 17. 09 June 2020 - OmnichannelX17 | Health topic Activity Teams/Technical Teams/Technical​ • Technical and ​medical content​ • Target audience = Department/Team & Partners Activities​ • What is WHO doing?​ • What is the impact?​ • Target audience = Partners​ & Donors​ Health Topics​ • General Public interest​ • Target audience = General Public​
  • 18. 09 June 2020 - OmnichannelX18 | Activities
  • 19. 09 June 2020 - OmnichannelX19 |
  • 20. 09 June 2020 - OmnichannelX20 |
  • 21. 09 June 2020 - OmnichannelX21 | Health topic Activity Teams/Technical Teams/Technical​ • Technical and ​medical content​ • Target audience = Department/Team & Partners Activities​ • What is WHO doing?​ • What is the impact?​ • Target audience = Partners​ & Donors​ Health Topics​ • General Public interest​ • Target audience = General Public​
  • 22. 09 June 2020 - OmnichannelX22 |
  • 23. 09 June 2020 - OmnichannelX23 | Health topic Activity Teams/Technical Teams/Technical​ • Technical and ​medical content​ • Target audience = Department/Team & Partners Activities​ • What is WHO doing?​ • What is the impact?​ • Target audience = Partners​ & Donors​ Health Topics​ • General Public interest​ • Target audience = General Public​
  • 24. 09 June 2020 - OmnichannelX24 | Health Topics
  • 25. 09 June 2020 - OmnichannelX25 |
  • 26. 09 June 2020 - OmnichannelX26 |
  • 27. 09 June 2020 - OmnichannelX27 |
  • 28. 09 June 2020 - OmnichannelX28 | Big strategic shifts How we deliver, organize and manage our site: • Evidence based decision making • Top Tasks • Content chunks • Activities
  • 29. 09 June 2020 - OmnichannelX29 |
  • 30. 09 June 2020 - OmnichannelX30 |
  • 31. 09 June 2020 - OmnichannelX31 | Desktop: 6,000 page views
  • 32. 09 June 2020 - OmnichannelX32 | Mobile: 3,800+ page views
  • 33. 09 June 2020 - OmnichannelX33 | Associated content
  • 34. 09 June 2020 - OmnichannelX34 | Top Tasks Tasks % of voters 1 Education, training, courses 23% 2 WHO guidelines, standards, classifications 23% 3 Health news (current topics, research) 21% 4 Health information reliability, accuracy, verify facts 19% 5 Health best practice (reports, papers, guidelines) 17% 6 Disease outbreaks, natural disasters, emergencies 16% 7 Treatments, cures, vaccinations for condition / disease 16% 8 Causes, risk factors of condition / disease 15% 9 Symptoms / signs of condition / disease 15% 10 Definitions, concepts (health, medical) 12%
  • 35. 09 June 2020 - OmnichannelX35 | Audiences Percent Votes Individual, family 31% 796 Academia, student 30% 756 Health care provider 22% 569 International organization 4% 108 Corporate sector 3% 76 Media 3% 75 NGO 3% 81 Policy-maker 2% 38 Donor, partner 1% 32 Job seeker 0% 2 Total 100% 2533
  • 36. 09 June 2020 - OmnichannelX36 | Content Chunks
  • 37. 09 June 2020 - OmnichannelX37 | Moving vs creating content Structured content & Reusable content blocks
  • 38. 09 June 2020 - OmnichannelX38 |
  • 39. 09 June 2020 - OmnichannelX39 |
  • 40. 09 June 2020 - OmnichannelX40 |
  • 41. 09 June 2020 - OmnichannelX41 |
  • 42. 09 June 2020 - OmnichannelX42 | Knowledge graphs
  • 43. 09 June 2020 - OmnichannelX43 | Scalability • Megamenus & caching • Page size • Child taxons vs hubs Mental health in emergencies • Onboarding governance
  • 44. 09 June 2020 - OmnichannelX44 |
  • 45. 09 June 2020 - OmnichannelX45 |
  • 46. 09 June 2020 - OmnichannelX46 | Governance
  • 47. 09 June 2020 - OmnichannelX47 |
  • 48. 09 June 2020 - OmnichannelX48 |