2. Presentation Summary
The owner needs and solutions
Station Types
Pricing
Who is VoicePoint Driver support ?
Who calls VoicePoint Driver support ?
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
3. The owner needs and solutions
OWNER
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
4. The owner needs and solutions
OWNER
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
5. The owner needs and solutions
OWNER
TENANTS
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
6. The owner needs and solutions
OWNER
TENANTS TENANTS
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
7. The owner needs and solutions
OWNER
TENANTS TENANTS TENANTS
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
8. The owner needs and solutions
OWNER
TENANTS TENANTS TENANTS
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
9. The owner needs and solutions
OWNER
TENANTS TENANTS TENANTS
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
10. The owner needs and solutions
OWNER
TENANTS TENANTS TENANTS
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
11. The owner needs and solutions
OWNER
TENANTS TENANTS TENANTS
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
12. The owner needs and solutions
OWNER
TENANTS TENANTS TENANTS
Carlos Ortuño Bravo 18/02/2016 Ver 1.0Carlos Ortuño Bravo 18/02/2016 Ver 1.0
13. The owner needs and solutions
Station Types
Station
Types
Free
Station
Paid
Station
Restricted
Station
Invisible
Station
Home
Station
Restrictions: The station manager can set if
the station is visible on the map and/or if
the station will only be available for specific
customers.
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
14. The owner needs and solutions
Pricing
Station owner determines the pricing of the station.
They are allowed to charge by hour, by kwh or by
session. Most stations charge by hour and by kwh.
Pricing can be changed by owner. Without notice to
customer.
VoicePoint does no set any specific rules for the pricing
of the stations nor regulates the administration of the
station.
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
15. Who is VoicePoint Driver support ?
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
16. Who is VoicePoint Driver support ?
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
17. Who is VoicePoint Driver support ?
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
18. Who is VoicePoint Driver support ?
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
19. Who is VoicePoint Driver support ?
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
20. Who’s VoicePoint Driver support ?
The EV Driver Driver Support Agent
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
21. Who calls VoicePoint Driver support?
DRIVERS DISTRIBUTORPARTNERS INSTALLER OWNER
DRIVER
SUPPORT
L2 EXTERNAL
All callers, except for drivers, must be transferred to
VoicePoint L2 External Toll Free # 877 850 4562
Carlos Ortuño Bravo 18/02/2016 Ver 1.0
