Welcome to TADSummit Americas Day 1, Alan Quayle

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TADSummit is an event focused on connectivity, communications, collaboration, conversation and customer experience technologies. The event will feature discussions on 5G, cloud computing, artificial intelligence and other digital technologies. Speakers will present on topics across several quadrants with a mix of perspectives.

Technology

What is TADSummit?
Programmable Comms / Telecoms
CXTech: The C stands for Connectivity,
Communications, Collaboration,
Conversation, Customer; X for
Experience because that’s what matters;
and Tech because the focus is enablers

Most of the Industry Noise is Utter B@ll@ck$
5GCLOUD
AI
DIGITAL BLOODY EVERYTHING
BIASED
QUADRANTS
BABS-ARTISTS

TADSummit 2022 8/9 Nov Aveiro Portugal Supercharging CPaaS Growth & Margins with Identity and Authentication Aditya Khurjekar, GM Prove Protocol Mobile networks were designed for communication, yet commerce is driving most of the demand for mobile connectivity today The growth segments in today’s digital economy benefit from CPaaS APIs for Identity verification, authentication, proofs & claims Commerce-enabling CPaaS APIs rely on the intrinsic security of mobile network and devices Deterministic (rather than probabilistic) authentication drastically reduces fraud, hence increases margins The secure element in mobile devices has been under-utilized by carriers FIDO standard presents a horizontal application opportunity for hardware based (deterministic) authentication Authenticated ID verification is key to secure yet seamless digital onboarding, leading to financial inclusion & consumer protection The needs of the new crypto-based (web3) economy can also be satisfied with smart CPaaS offerings that preserve anonymity/pseudonymity The imminent ubiquity of eSIMs is timely to fight fraud in the increasingly sophisticated digital & crypto-enabled economy It’s time for a purpose-built global payments network!

Building a sub-second virtual ThunderDome: Considerations for mass scale sub-...

Alan Quayle

Building a sub-second virtual ThunderDome: Considerations for mass scale sub-second production broadcasts Jerod Venema, CEO and Co-Founder, LiveSwitch In the throes of the pandemic, the WWE debuted its ThunderDome, a world-first, large-scale installation of high resolution LED screens that transformed empty seats into live-streamed fans who joined over video from around the world. Performers in the ring and TV audiences at home could see and hear these virtual fans in real-time. LiveSwitch was selected to develop and manage the ThunderDome’s cloud video infrastructure. How to enable low-latency, live video streamed via the internet capable of fostering real-time engagement between performers and audiences on a massive scale. Massive-scale latency challenges and how to overcome them. Current and future uses of programmable communications for live fan engagement.

What makes a cellular IoT API great? Tobias Goebel

Alan Quayle

What makes a cellular IoT API great? Tobias Goebel, Principal Product Marketing Manager, IoT, Twilio Why IoT SIMs need an API in the first place The core functions needed in a cellular IoT API: SIM activation and deactivation, SIM status queries, Network access configuration, Pulling billing information and usage records, Troubleshooting, Device reachability What matters in a good API (any API) 10 tips and tricks for how to find a good IoT SIM with a strong API

eSIM as Root of Trust for IoT security, João Casal

Alan Quayle

TADSummit 2022 8/9 Nov Aveiro Portugal eSIM as Root of Trust for IoT security João Casal, Head of R&D at Truphone ARCADIAN-IoT: Research with eSIM as key element of a novel IoT security framework SIM: Proven secure element Leveraging cellular network authentication for zero-touch authentication of IoT devices in third-party services The eSIM ecosystem role in new security mechanisms for IoT IoT connectivity and IoT security: 2 faces of the same coin

TADSummit 2022 8/9 Nov Aveiro Portugal Architecting your WebRTC application for scalability Arin Sime, CEO/Founder at WebRTC.ventures and AgilityFeat, & Alberto González Trastoy, CTO at WebRTC.ventures | Software/Telecom Engineer. There are many ways to architecture your live video application with WebRTC. Open Source and CPaaS media servers are one consideration, but far from the only decision you’ll need to make. In this session we will give an update on the most popular media servers to consider as well as go deeper into scalability with topics such as deployment using kubernetes/docker, persistence when using multiple SFU/MCU servers, and optimizations available with WebRTC for better performance.

CPaaS Conversational Platforms and Conversational Customer Service – The Expe...

Alan Quayle

TADSummit 2022 8/9 Nov Aveiro Portugal CPaaS Conversational Platforms and Conversational Customer Service – The Experience Gap”? Ben Waymark, Chief Technology Officer, Webio. CPaaS players are doing the low hanging, simple conversations via their conversational design and plug in’s to the messenger layer, but what are they really hoping to achieve, and should they be aimed at the developer community? No-code low-code configurable conversational customer support have done really well by integrating with customer ticketing, and integrating other platforms into their workflows. Kustomer.com was bought for a billion, something is going right there. Conversational experiences are becoming part of the digital customer experience. What does this look like and why might this be important for other companies to understand?

Programmable Testing for Programmable Telcos, Andreas Granig

Alan Quayle

Programmable Testing for Programmable Telcos Andreas Granig, Founder & CEO at Sipfront Advantages and Challenges of automating real-time communication testing How real-time communication testing could actually be quite pleasant Creative ways to use typical server-side applications like kamailio and rtpengine as test clients The revival of sipp, and how you create test scenarios 20 years after its invention “Just show me the curl command”

How to best maximize the conversation data stream for your business? Surbhi R...

Alan Quayle

TADSummit 2022 8/9 Nov Aveiro Portugal How to best maximize the conversation data stream for your business? Surbhi Rathore, CEO & Co-Founder, Symbl.ai How do we go from building a scalable pipeline of conversation data that merges and correlates with other types of data in the business and helps us makes decisions and predictions that are informed by conversations? We will talk about context, real-time aspects of understanding and how you can use this data combined with sales, marketing, HR, support and other existing analytics to understand behavior and adapt to what works best in each of these functions. We will go deep into specific use case and customer stories that have adopted Symbl’s conversation understanding platform to drive this change in their organization and give concrete examples of where to start.

Latest Updates and Experiences in Launching Local Language Tools, Karel Bourgois

Alan Quayle

TADSummit 2022, 8/9 Nov Aveiro Portugal Latest Updates and Experiences in Launching Local Language Tools Karel Bourgois, Founder Voxist, President Le Voice Lab, Exec Director Slatch, Chapter Pilot France AI Hub Experiences with launching our own speech-to-text (French and English, both HD and Telephony audio, real-time and asynchronous). ‘Implicit Knowledge Management’ solution: using our STT engine we are indexing and searching thousands of hours of video to find those that discuss specific topics or identify people that are experts on those topics. Latest updates on Voxist and its evolution to a “callbot.”

What Everyone Needs to Know about Protecting the CPaaS Ecosystem from Unlawfu...

Alan Quayle

TADSummit 2022 8/9 Nov 2022 What Everyone Needs to Know about Protecting the CPaaS Ecosystem from Unlawful Robocalls. Gerry Christensen, VP YouMail. The Unwanted Robocall Problem STIR/SHAKEN Fixes Some, but Not All, Spoofing Leased DIDs are Challenge for the Ecosystem Scenarios and Solutions for CPaaS Providers Do your Customers Use Your DIDs? Are you Monitoring Usage/Behavior? Do your Customers Bring their Own DIDs? Are you Investigating Reputation as Part of KYC? About YouMail Protective Services YouMail PS Solutions for CPaaS YouMail Score YouMail Watch

Master the Audience Experience Multiverse: AX Best Practices and Success Stor...

Alan Quayle

Master the Audience Experience Multiverse: AX Best Practices and Success Stories Ken Herron, Chief Growth Officer, UIB Customers need you to help them solve their #1 problem – Audience Experience (AX). Customers struggle with managing their differentiated brand journeys at scale in a post-pandemic world where their external and internal audiences decide the platforms, channels, and languages. This session will share AX best practices and success stories from Europe, the Middle East, Asia, and the US for how enterprise and small business customers can control their respective brands, journeys, and audiences with a single brand voice – Create/Control a differentiated AX Respond in real-time Mirror channels Curate audiences Secure conversational data Monetize engagement Scale monitoring This session will include a live, interactive demo.

Open Source Telecom Software Survey 2022, Alan Quayle

Alan Quayle

TADSummit 2022, 8/9 Nov Aveiro Portugal Open Source Telecom Software Survey 2022 Results. Alan Quayle, independent Results from survey undertaken over the summer 2022 Accelerators. For example, Subspace (now closed down), AWS Global Accelerator, etc. SMS versus IP for A2P messaging STIR/SHAKEN Device Lifecycle Management vCon DDoS Security Expectations on investment 2022-2024 Expectations on winners and losers 2022-2024 Popular open source software

OpenSIPS 3.3 – Messaging in the IMS and UC ecosystems. Bogdan-Andrei Iancu

Alan Quayle

TADSummit 2022, 8/9 Nov Aveiro Portugal OpenSIPS 3.3 – Messaging in the IMS and UC ecosystems. Bogdan-Andrei Iancu, Founder and Developer at OpenSIPS Project SIP also supports instant messaging and presence. Review of Messaging in IMS Review of Messaging in Unified Communications OpenSIPS 3.3 in the messaging ecosystem Review of implementation using Message Session Relay Protocol (RFC 4975, RFC 4976), groups multiple messages in sessions. Conclusions: OpenSIPS 3.3 targets to implement various components of the overall SIP Instant MESSAGING ecosystem, from gateways and transport to services.

TADS 2022 - Shifting from Voice to Workflow Management, Filipe Leitao

Alan Quayle

TADSummit 2022, 8/9 Nov Aveiro Portugal Shifting from Voice to Workflow Management Filipe Leitão, Global Service Provider Channel SE, RingCentral There is an ongoing consolidation of the Cloud Communications market where mainstream providers compete against each other for the same spaces, UCaaS / CCaaS / CPaaS. Weapons of choice are the same for everyone: instant messaging, and audio & video conferencing. Most capabilities provided by mainstream UC providers are table stakes. Find out how RingCentral is looking at UC from more than just a siloed perspective by going one step further and co-innovating with Service and Technology Providers to become a workflow management platform.

What happened since we last met TADSummit 2022, Alan Quayle

Alan Quayle

TADSummit 2022, 8/9 Nov Aveiro Portugal What happened since we last met? Where is the Programmable Comms market going? Alan Quayle, independent 3 years in Programmable Communications: 2020, 2021, and 2022 all done in 16 slides Pandemic Consolidation Post-pandemic Reckoning – I did predict what we’re seeing with Avaya The Coming of Cost Competition Messaging, will A2P SMS growth ever stop? What’s the recession going to do to us? The Voice AI Reckoning After all the consolidation, where next? Twilio’s heading there – it’s about the data And a few more predictions that are usually too optimistic

Stacuity - TAD Summit 2022 - Time to ditch the dumb-pipe, Mike Bromwich

Alan Quayle

TADSummit 2022, 8/9 Nov Aveiro Portugal Time to ditch the ‘dumb-pipe’ – reinventing the core mobile network, to put developers first. Mike Bromwich, CEO / Co-Founder Stacuity & Tim Dowling, Co-Founder Stacuity The emergence of public cloud has revolutionized the way developers can muster and deploy virtual infrastructures, as and when required. In contrast, mobile networks are still rigidly defined and protected by operators, who are unable or unwilling to offer such control and flexibility. As a result, the mobile network operates as little more than a dumb-pipe (unless you have lots of patience and deep pockets). Addressing this problem requires a different approach, not just the creation of a thin façade over legacy network elements. How Stacuity is reinventing the core mobile network, to put developers first.

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Radisys - Engage Digital - TADSummit Nov 2022

Alan Quayle

TADSummit 2022 8/9 Nov Aveiro Portugal Advancing Cloud Communications Well Beyond the Basics – Leveraging AI and ML in all aspects of programmable communications applications and media analytics Adnan Saleem, CTO – Software and Cloud Solutions at Radisys Corporation Programmable cloud communications to date, though well adopted, providing predominantly only basic calling and messaging services Advancements in AI and ML technologies enable a broad range of new rich and immersive digital engagement experiences, including AR/MR/XR and spatial codecs AI/ML driven virtual assistants with speech and interactive computer generated video technology and computer vision capabilities are complex and compute intensive Video and speech analytics from live media streams with NLU and computer vision technologies enable a wide range of new applications in numerous verticals Radisys Engage Digital platform streamlines and accelerates the creation and deployment of these sophisticated applications with low-code to no-code based APIs/SDKs and Visual Design Tools

M&A in Communications Technology - Mark White

Alan Quayle

TADSummit 2022 8/9 Nov Aveiro Portugal M&A in Communications Technology Mark White, Tech M&A, Investor, Founder, Board Member, Startup Mentor, SVP Corum Group. It’s an exciting time for the communications technology sector: innovation, adoption, and growth abound. But if you’re building a great communications technology company, where are you headed? Who is buying communications technology companies, and why? How can founders and executives best prepare their company for a successful M&A outcome? In this presentation, Corum Group SVP Mark White (well-known to the TADS Community as the founder of Australian mobile location company Locatrix Communications) will present an overview of transaction activity in the communications technology sector – who is buying, and why – as well as tips and insights to help you prepare for a successful M&A outcome.

How a Multi-IMSI architecture makes global cellular IoT deployments manageabl...

Alan Quayle

TADSummit 2022, 8/9 Nov Aveiro Portugal How a Multi-IMSI architecture makes global cellular IoT deployments manageable Tobias Goebel, Principal Product Marketing Manager, IoT, Twilio Fragmented landscape of IoT connectivity Challenges of cross-border cellular connectivity Pros and cons of the different SIM deployment architectures that exist today How Multi-IMSI SIM profiles on eSIMs simplify interregional and international deployments

Should Telcos give up on CPaaS?, Jesus Cruz Manjavacas

Alan Quayle

Great Expectations: The life and times of 5G. Vish (Vishwamitra) Nandlall

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