ElasticON Solution Series
Jessica Taylor
Principal Product Marketing
Manager, Enterprise Search
Welcome to a new state of find
Bhuvan Arora
Senior Product Manager,
Workplace Search
Jonas Lavoie
Product Lead, Workplace
Search
How many times have you
searched at work today?
Where's that customer research
email that my boss sent my way?
Or was it a Google Doc?
No wait, it was a
Slack conversation.
Out-of-the-box
personalized,
centralized,
secure
organizational search
experience
Search for
customers & partners
Search for
teams & employees
Elastic Enterprise Search
SaaS Orchestration
Elastic Cloud
on Kubernetes
Elastic Cloud Elastic Cloud
Enterprise
Elastic Enterprise Search Elastic Security
Elastic Observability
Kibana
Elasticsearch
Beats Logstash
Where does it fit?
Powered by the
Elastic Stack
3 solutions
Deployed
anywhere
EXTERNAL SEARCH INTERNAL SEARCH
Teams
Support
Leadership
Call center /
Help desk
Knowledge
base
Product
lookup
Sales tools Intranet
Content
library
CRM /
Marketing
apps
Personal
workflow
People finder
Job / HR
portal
Mobile tools Wiki
Community
Customers
Partners
Corporate
website
Customer
support
portal
Knowledge
base
Mobile app
Community
site
Store /
branch finder
Jobs / Career
site
My Account
center
Store /
branch finder
Partner portal Marketplace
Product
catalog
A solution for all of the places people search
Create consistent, rich experiences across all touchpoints
Answer every question right, the first time, with a single platform
Times have changed.
For the best.*
*(and also sometimes for the less bestest)
12
13
Your teammates rely on search to be successful,
and in turn support your customers
1.8 hrs
Time spent by your
teammates searching for
information every day
60%
of knowledge workers spend more
time digging for documents than
replying to email or messages
58%
of staff says quick search
for files is a top 3 enabler
for remote work
49%
of HR leaders expect to
continue to hire remote
workers post-pandemic
Source: McKinsey Research, Elastic
$1.6T
is lost every year in the
US alone due to poor
customer service
Search for teams
Connect all of your applications and content sources
with a single scalable platform
↑ Productivity
↑ Satisfaction & engagement
↑ Onboarding speed
↑ Quality decisions
↑ Collaboration between teams
↑ Utilization of institutional knowledge
↑ Effectiveness of remote workers
↓ Duplication of effort and work
↓ Wasted time and frustration
Empower teams to find
information from anywhere in
your organization, in a single
search box
INTERNAL SEARCH
Teams
Support
Leadership
Call center /
Help desk
Knowledge
base
Product
lookup
Sales tools Intranet
Content
library
CRM /
Marketing
apps
Personal
workflow
People finder
Job / HR
portal
Mobile tools Wiki
Recent global events have only
exacerbated what we’ve known
for a long time:
We’ve outgrown the time when
tapping a colleague’s shoulder
was the most efficient way to
find an answer.
A high-growth technology company supporting
thousands of independent creators
“
Building for success
Many humans.
Lots of data and many content sources.
Many threads between said humans.
Many threads between said content sources.
Many more threads between said humans and said data.
What now?
Jonas! If you’re going to be
scattered, at least keep the
mess in one place!
My mother, circa 1999
“
Search clients & workflow integrations Management Interfaces
Out-of-the-box Connectors and many more
A complete solution for deploying a
personalized, centralized, secure experience
Achieved by
applying the
unique power
of Elastic
to the most
critical elements
of search
for your team
Intuitive features like typo tolerance,
natural language support, & ready-made
experiences make finding easy
User
experience
Powerful, customizable visualization tools
and ML-driven insights at your fingertips
drive continuous improvement
Insight &
analytics
Code-free results tuning empowers
business users. Simplified admin tools
unify content, even across sites
Search
management
Frictionless setup, out-of-the-box
connectors, and extensible APIs shorten
time-to-value
Ingestion
tools
Granular security control and
certifications for most security
standards ensure peace of mind
Security
Bhuvan’s Top 5
And now for today’s most anticipated segment...
Relevant search experience with modern
features
Regular updates and enhancements via
new regularly released versions
One-click source connection
Flexibility and extensibility for both
ingestion and search
Cloud! Cloud! Cloud!
Bhuvan’s Top 5
One-Click Source Connection
Modern Search
Features
Automatic Filter Detection
Filtering and Faceting
Match Highlighting
Unified Relevance
Recency
Document Preview
Key Collaborators
Full Content Search
Sorting
Cloud! Cloud!
Code-free
deployment with
56 global regions
and growing
Code-free deployment with
Flexibility and Extensibility
Results out: Search APIs for integration
with existing high-traffic applications
Intelligence: Analytics Viz and Crunching via Kibana
Data in: Custom Source APIs for any
data type/platform
Visibility: Auditing and Logs via Kibana
Automation: via Machine Learning
Regular Updates and
Enhancements
30
Let’s see it
in action!
Live Demo
31
Get started with
Elastic today
Try Enterprise Search free for
14 days on Elastic Cloud
Start a Free Trial
Quick Start: Get started with free
training to help you succeed
Start Now
From the blog: Elastic recognized as a
Challenger in the 2021 Gartner Magic
Quadrant for Insight Engines
Elastic Docs: Read the comprehensive
Elastic Enterprise Search guides and
how-to materials

Welcome to a new state of find

  • 1.
    ElasticON Solution Series JessicaTaylor Principal Product Marketing Manager, Enterprise Search Welcome to a new state of find Bhuvan Arora Senior Product Manager, Workplace Search Jonas Lavoie Product Lead, Workplace Search
  • 2.
    How many timeshave you searched at work today?
  • 3.
    Where's that customerresearch email that my boss sent my way? Or was it a Google Doc? No wait, it was a Slack conversation.
  • 6.
  • 7.
    Search for customers &partners Search for teams & employees Elastic Enterprise Search
  • 8.
    SaaS Orchestration Elastic Cloud onKubernetes Elastic Cloud Elastic Cloud Enterprise Elastic Enterprise Search Elastic Security Elastic Observability Kibana Elasticsearch Beats Logstash Where does it fit? Powered by the Elastic Stack 3 solutions Deployed anywhere
  • 9.
    EXTERNAL SEARCH INTERNALSEARCH Teams Support Leadership Call center / Help desk Knowledge base Product lookup Sales tools Intranet Content library CRM / Marketing apps Personal workflow People finder Job / HR portal Mobile tools Wiki Community Customers Partners Corporate website Customer support portal Knowledge base Mobile app Community site Store / branch finder Jobs / Career site My Account center Store / branch finder Partner portal Marketplace Product catalog A solution for all of the places people search Create consistent, rich experiences across all touchpoints Answer every question right, the first time, with a single platform
  • 11.
    Times have changed. Forthe best.* *(and also sometimes for the less bestest)
  • 12.
  • 13.
  • 14.
    Your teammates relyon search to be successful, and in turn support your customers 1.8 hrs Time spent by your teammates searching for information every day 60% of knowledge workers spend more time digging for documents than replying to email or messages 58% of staff says quick search for files is a top 3 enabler for remote work 49% of HR leaders expect to continue to hire remote workers post-pandemic Source: McKinsey Research, Elastic $1.6T is lost every year in the US alone due to poor customer service
  • 15.
    Search for teams Connectall of your applications and content sources with a single scalable platform ↑ Productivity ↑ Satisfaction & engagement ↑ Onboarding speed ↑ Quality decisions ↑ Collaboration between teams ↑ Utilization of institutional knowledge ↑ Effectiveness of remote workers ↓ Duplication of effort and work ↓ Wasted time and frustration Empower teams to find information from anywhere in your organization, in a single search box INTERNAL SEARCH Teams Support Leadership Call center / Help desk Knowledge base Product lookup Sales tools Intranet Content library CRM / Marketing apps Personal workflow People finder Job / HR portal Mobile tools Wiki
  • 16.
    Recent global eventshave only exacerbated what we’ve known for a long time: We’ve outgrown the time when tapping a colleague’s shoulder was the most efficient way to find an answer. A high-growth technology company supporting thousands of independent creators “
  • 17.
    Building for success Manyhumans. Lots of data and many content sources. Many threads between said humans. Many threads between said content sources. Many more threads between said humans and said data. What now?
  • 18.
    Jonas! If you’regoing to be scattered, at least keep the mess in one place! My mother, circa 1999 “
  • 20.
    Search clients &workflow integrations Management Interfaces Out-of-the-box Connectors and many more A complete solution for deploying a personalized, centralized, secure experience
  • 21.
    Achieved by applying the uniquepower of Elastic to the most critical elements of search for your team Intuitive features like typo tolerance, natural language support, & ready-made experiences make finding easy User experience Powerful, customizable visualization tools and ML-driven insights at your fingertips drive continuous improvement Insight & analytics Code-free results tuning empowers business users. Simplified admin tools unify content, even across sites Search management Frictionless setup, out-of-the-box connectors, and extensible APIs shorten time-to-value Ingestion tools Granular security control and certifications for most security standards ensure peace of mind Security
  • 22.
    Bhuvan’s Top 5 Andnow for today’s most anticipated segment...
  • 23.
    Relevant search experiencewith modern features Regular updates and enhancements via new regularly released versions One-click source connection Flexibility and extensibility for both ingestion and search Cloud! Cloud! Cloud! Bhuvan’s Top 5
  • 24.
  • 25.
    Modern Search Features Automatic FilterDetection Filtering and Faceting Match Highlighting Unified Relevance Recency Document Preview Key Collaborators Full Content Search Sorting
  • 26.
  • 27.
    56 global regions andgrowing Code-free deployment with
  • 28.
    Flexibility and Extensibility Resultsout: Search APIs for integration with existing high-traffic applications Intelligence: Analytics Viz and Crunching via Kibana Data in: Custom Source APIs for any data type/platform Visibility: Auditing and Logs via Kibana Automation: via Machine Learning
  • 29.
  • 30.
    30 Let’s see it inaction! Live Demo
  • 31.
  • 32.
    Get started with Elastictoday Try Enterprise Search free for 14 days on Elastic Cloud Start a Free Trial Quick Start: Get started with free training to help you succeed Start Now From the blog: Elastic recognized as a Challenger in the 2021 Gartner Magic Quadrant for Insight Engines Elastic Docs: Read the comprehensive Elastic Enterprise Search guides and how-to materials