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PowerPoint Presentation by
Monica Belcourt, York University, and
Charlie Cook, The University of West Alabama
Managing Human Resources
Belcourt * Bohlander * Snell 5th Canadian edition
© 2008 by Nelson, a division of Thomson Canada
Limited
All rights reserved
Strategy and Human
Resources Planning
Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–2
Forecasting the Supply of Employees:
Internal Labour Supply
• Staffing Tables
• Markov Analysis
• Skill Inventories
• Replacement Charts
• Succession Planning
Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–3
Forecasting Internal Labour Supply
• Staffing Tables
Graphic representations of all organizational jobs,
along with the numbers of employees currently
occupying those jobs and future (monthly or yearly)
employment requirements.
• Markov Analysis
A method for tracking the pattern of employee
movements through various jobs.
Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–4
Hypothetical Markov Analysis for a Retail Company
Figure 2.6
Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–5
Internal Supply Forecasting Tools
• Skill Inventories
Files of personnel education, experience, interests,
skills, etc., that allow managers to quickly match job
openings with employee backgrounds.
• Replacement Charts
Listings of current jobholders and persons who are
potential replacements if an opening occurs.
• Succession Planning
The process of identifying, developing, and tracking
key individuals for executive positions.
Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–6
An Executive Replacement Chart
Figure 2.7
Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–7
Step Four: Formulating Strategy
• Strategy Formulation
Moving from simple analysis to devising a coherent
course of action.
• SWOT analysis
A comparison of strengths, weaknesses,
opportunities, and threats for strategy formulation
purposes.
Use the strengths of the organization to capitalize on
opportunities, counteract threats, and alleviate
(eleminate) internal weaknesses.
Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–8
Corporate Strategy
Strategic Alliances
and Joint Ventures
Growth and
Diversification
Mergers and
Acquisitions
Corporate
Strategy
Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–9
Business Strategy
• Value Creation
What the firm adds to a product or service by virtue
(benefit) of making it; the amount of benefits provided
by the product or service once the costs of making it
are subtracted.
Low-cost strategy: competing on productivity and
efficiency
 Keeping costs low to offer an attractive price to
customers (relative to competitors).
Differentiation strategy: compete on added value
 Involves providing something unique and distinctive to
customers that they value.
Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–10
Functional Strategy: Ensuring Alignment
• External Fit (or External Alignment)
Focuses on the connection between the business
objectives and the major initiatives in HR.
• Internal Fit (or Internal Alignment)
Aligning HR practices with one another to establish a
configuration that is mutually reinforcing (supporting).
Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–11
The 7-S Model
Source: McKinsey & Company
Figure 2.8
Copyright © 2008 by Nelson, a division of Thomson Canada Ltd.
2–12
Step Five: Strategy Implementation
• Taking Action: Reconciling Supply and Demand
Balancing demand and supply considerations
Forecasting business activities (trends)
Locating applicants
Organizational downsizing
Reducing “headcount”
Making layoff decisions
Seniority or performance?
Attrition strategies
Termination strategies
Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–13
Step Six: Evaluation and Assessment
• Evaluation and Assessment Issues
Benchmarking: The process of comparing the
organization’s processes and practices with those of
other companies
Human capital metrics
 Assess aspects of the workforce
HR metrics
 Assess the performance of the HR function itself
Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–14
Measuring Strategic Alignment
• Strategy Mapping and the Balanced Scorecard
Balanced Scorecard (BSC)
 A measurement framework that helps managers translate
strategic goals into operational objectives
– financial
– customer
– processes
– learning
Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–15
Balanced Scorecard
Figure 2.9
Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–16
Ensuring Strategic Flexibility for the Future
• Organizational Capability
Capacity of the organization to act and change in
pursuit of sustainable competitive advantage.
Coordination flexibility
 The ability to rapidly reallocate resources to new or
changing needs.
Resource flexibility
 Having human resources who can do many different
things in different ways.

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Week 4- Forcasting the Supply of Employees.pdf

  • 1. PowerPoint Presentation by Monica Belcourt, York University, and Charlie Cook, The University of West Alabama Managing Human Resources Belcourt * Bohlander * Snell 5th Canadian edition © 2008 by Nelson, a division of Thomson Canada Limited All rights reserved Strategy and Human Resources Planning
  • 2. Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–2 Forecasting the Supply of Employees: Internal Labour Supply • Staffing Tables • Markov Analysis • Skill Inventories • Replacement Charts • Succession Planning
  • 3. Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–3 Forecasting Internal Labour Supply • Staffing Tables Graphic representations of all organizational jobs, along with the numbers of employees currently occupying those jobs and future (monthly or yearly) employment requirements. • Markov Analysis A method for tracking the pattern of employee movements through various jobs.
  • 4. Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–4 Hypothetical Markov Analysis for a Retail Company Figure 2.6
  • 5. Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–5 Internal Supply Forecasting Tools • Skill Inventories Files of personnel education, experience, interests, skills, etc., that allow managers to quickly match job openings with employee backgrounds. • Replacement Charts Listings of current jobholders and persons who are potential replacements if an opening occurs. • Succession Planning The process of identifying, developing, and tracking key individuals for executive positions.
  • 6. Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–6 An Executive Replacement Chart Figure 2.7
  • 7. Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–7 Step Four: Formulating Strategy • Strategy Formulation Moving from simple analysis to devising a coherent course of action. • SWOT analysis A comparison of strengths, weaknesses, opportunities, and threats for strategy formulation purposes. Use the strengths of the organization to capitalize on opportunities, counteract threats, and alleviate (eleminate) internal weaknesses.
  • 8. Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–8 Corporate Strategy Strategic Alliances and Joint Ventures Growth and Diversification Mergers and Acquisitions Corporate Strategy
  • 9. Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–9 Business Strategy • Value Creation What the firm adds to a product or service by virtue (benefit) of making it; the amount of benefits provided by the product or service once the costs of making it are subtracted. Low-cost strategy: competing on productivity and efficiency  Keeping costs low to offer an attractive price to customers (relative to competitors). Differentiation strategy: compete on added value  Involves providing something unique and distinctive to customers that they value.
  • 10. Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–10 Functional Strategy: Ensuring Alignment • External Fit (or External Alignment) Focuses on the connection between the business objectives and the major initiatives in HR. • Internal Fit (or Internal Alignment) Aligning HR practices with one another to establish a configuration that is mutually reinforcing (supporting).
  • 11. Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–11 The 7-S Model Source: McKinsey & Company Figure 2.8
  • 12. Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–12 Step Five: Strategy Implementation • Taking Action: Reconciling Supply and Demand Balancing demand and supply considerations Forecasting business activities (trends) Locating applicants Organizational downsizing Reducing “headcount” Making layoff decisions Seniority or performance? Attrition strategies Termination strategies
  • 13. Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–13 Step Six: Evaluation and Assessment • Evaluation and Assessment Issues Benchmarking: The process of comparing the organization’s processes and practices with those of other companies Human capital metrics  Assess aspects of the workforce HR metrics  Assess the performance of the HR function itself
  • 14. Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–14 Measuring Strategic Alignment • Strategy Mapping and the Balanced Scorecard Balanced Scorecard (BSC)  A measurement framework that helps managers translate strategic goals into operational objectives – financial – customer – processes – learning
  • 15. Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–15 Balanced Scorecard Figure 2.9
  • 16. Copyright © 2008 by Nelson, a division of Thomson Canada Ltd. 2–16 Ensuring Strategic Flexibility for the Future • Organizational Capability Capacity of the organization to act and change in pursuit of sustainable competitive advantage. Coordination flexibility  The ability to rapidly reallocate resources to new or changing needs. Resource flexibility  Having human resources who can do many different things in different ways.