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Welcome to our Postal Webinar Series
Use the chat window if you need help during the webinar,
We will start in a few moments…
Parcels Terminals
An Update on Leading Business Models
3
Parcels terminal networks: strong
projections for growth
4
 The e-commerce boom is pushing the rise of parcels
terminal networks:
 DHL: 2,500 PackStations in 1,600 cities.
 Integer.pl: 16,000 easyPack terminals in Europe by the end of 2016
 Itella Group: 350 stations by 2015
 Post Denmark expanding from 131 to 200 “Døgnposten” units
 Nightline plans : 400 “Parcel Motels”
 The convenience of anywhere/anytime e-commerce is met
by the convenience of anywhere/anytime pickup
 Consumers delivery/pickup expectations are on the rise
 DHL’ Control Cockpit
 GLS Germany’s FlexDelivery Service
Sound business strategies for competitive
advantage
5
 To keep a competitive advantage parcels terminals operators
must consider business models for:
 Customer choice
 Shipper Convenience
 Increased Gain in Market Share
 Improvement in Operational Efficiency
 Financial Gain
Two categories of business models
6
Customer drives
delivery into
parcel terminal
Shipper drives
delivery toward
parcel terminal
Customer-driven Shipper-driven
Pull models
7
Customer-driven
Operator-exclusive proprietary network
8
Terminal Operator
Customer-driven
Customer Choice Choice of terminals may be limited
Shipper Convenience Shippers limited to ship with terminal operator
Operator’s Market Share Not likely to increase market share
Operational Efficiency Delivery to terminals is highly efficient
Finances (Terminal Operator)
Low last mile costs
Costs for deploying, managing terminals network
Customer Choice Choice of terminals may be limited
Shipper Convenience Shipper can pick carrier of choice
Carrier’s Market Share Not likely to increase market share
Operational Efficiency Preferred carrier may not offer time-definite commitments
Finances (Terminal Operator)
Low last mile costs
Costs for deploying, managing terminals network
Some revenue for partial handling of preferred carriers’ parcels
Carrier-agnostic, proprietary parcels
terminal network (1)
9
Preferred Carrier
Terminal Operator
Customer-driven
Carrier-agnostic, proprietary parcels
terminal network (2)
10
Customer Choice Choice of terminals may be limited
Shipper Convenience Shipper can pick carrier of choice
Operator’s Market Share Not likely to increase market share;
Operational Efficiency
Induction into depots efficient and not costly
Preferred carrier likely to offer time-definite commitments
Finances (Terminal Operator)
Low last mile costs
Costs for deploying, managing terminals network
Some revenue for partial handling of preferred carriers’ parcels
Preferred Carrier
Terminal Operator
Customer-driven
Success factors:
Carrier-neutrality
Convenience for customer adoption
11
Open Platform of
Parcels Terminal
Carriers Collaboration
Customer-driven
Terminal Operator
Success factors: some examples
12
Open Parcels Terminal
Platform
Carriers Collaboration
Customer-driven
Terminal Operator
Subsidizes UK
retailers to host
terminalsNightline
carrier-neutral
approach
Parcel Select
Deploys Cleveron’s
terminal with
retailers in Baltic
Countries
Rents space from
supermarkets,
gas stations, etc.
Push models
13
Shipper-driven
Various Push models are emerging
14
Shipper-driven
Proprietary solution with delivery by local carriers
eCommerce
Field-engineering support
Supply Chain Solutions
All shipments to terminals; paid by Avon
Optional Shipment to terminals; paid by recipients
Multi-Level Marketing
Multi-Level Marketing
Adoption rate vary, and depend on the
business model/objectives
15
Shipper-driven
Partial push – terminals endorsed by shipper
High adoption due to speed and cost of service
Push-pull (collaboration)
High adoption rate
Pure push
High adoption rate due to payment by shipper
Partial push – terminals are endorsed by shipper
Recipients influence adoption rate
What next?
16
Growth opportunities for parcels terminals
17
Consumer-
based
economy
Just-in-time
Supply
Mgmt
• Large distribution centers
are moving to suburban or
exurban areas
• Proximity to road, rail,
airport networks
• Lower cost of land
• Opportunity to service
regional and national
markets
• Increase in delivery trips
from distribution centers to
urban areas
• Congestion, noise
pollution, CO2 emissions
• Urban consolidation
centers
• Load consolidation among
businesses to run joint
delivery rounds
• Delivery during off-hours
New Approaches
to Urban Logistics
Environmental Un-
sustainability
Logistics Sprawl
Growth opportunities for parcels terminals
 Local online shopping
 Google shopping
 Person to person commerce
 craigslit, oodle.com
 Virtual shopping
 Tesco in South Korea
 Cencosud in Chile
 Reverse Logistics
 Local recycling
18
Opportunities for new business models
19
Open Platform of
Parcels Terminal
Carriers Collaboration
Terminal Operator
20
> insight > action > transformation

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Webinar business models for parcels terminals

  • 1. 1 Welcome to our Postal Webinar Series Use the chat window if you need help during the webinar, We will start in a few moments…
  • 2. Parcels Terminals An Update on Leading Business Models
  • 3. 3
  • 4. Parcels terminal networks: strong projections for growth 4  The e-commerce boom is pushing the rise of parcels terminal networks:  DHL: 2,500 PackStations in 1,600 cities.  Integer.pl: 16,000 easyPack terminals in Europe by the end of 2016  Itella Group: 350 stations by 2015  Post Denmark expanding from 131 to 200 “Døgnposten” units  Nightline plans : 400 “Parcel Motels”  The convenience of anywhere/anytime e-commerce is met by the convenience of anywhere/anytime pickup  Consumers delivery/pickup expectations are on the rise  DHL’ Control Cockpit  GLS Germany’s FlexDelivery Service
  • 5. Sound business strategies for competitive advantage 5  To keep a competitive advantage parcels terminals operators must consider business models for:  Customer choice  Shipper Convenience  Increased Gain in Market Share  Improvement in Operational Efficiency  Financial Gain
  • 6. Two categories of business models 6 Customer drives delivery into parcel terminal Shipper drives delivery toward parcel terminal Customer-driven Shipper-driven
  • 8. Operator-exclusive proprietary network 8 Terminal Operator Customer-driven Customer Choice Choice of terminals may be limited Shipper Convenience Shippers limited to ship with terminal operator Operator’s Market Share Not likely to increase market share Operational Efficiency Delivery to terminals is highly efficient Finances (Terminal Operator) Low last mile costs Costs for deploying, managing terminals network
  • 9. Customer Choice Choice of terminals may be limited Shipper Convenience Shipper can pick carrier of choice Carrier’s Market Share Not likely to increase market share Operational Efficiency Preferred carrier may not offer time-definite commitments Finances (Terminal Operator) Low last mile costs Costs for deploying, managing terminals network Some revenue for partial handling of preferred carriers’ parcels Carrier-agnostic, proprietary parcels terminal network (1) 9 Preferred Carrier Terminal Operator Customer-driven
  • 10. Carrier-agnostic, proprietary parcels terminal network (2) 10 Customer Choice Choice of terminals may be limited Shipper Convenience Shipper can pick carrier of choice Operator’s Market Share Not likely to increase market share; Operational Efficiency Induction into depots efficient and not costly Preferred carrier likely to offer time-definite commitments Finances (Terminal Operator) Low last mile costs Costs for deploying, managing terminals network Some revenue for partial handling of preferred carriers’ parcels Preferred Carrier Terminal Operator Customer-driven
  • 11. Success factors: Carrier-neutrality Convenience for customer adoption 11 Open Platform of Parcels Terminal Carriers Collaboration Customer-driven Terminal Operator
  • 12. Success factors: some examples 12 Open Parcels Terminal Platform Carriers Collaboration Customer-driven Terminal Operator Subsidizes UK retailers to host terminalsNightline carrier-neutral approach Parcel Select Deploys Cleveron’s terminal with retailers in Baltic Countries Rents space from supermarkets, gas stations, etc.
  • 14. Various Push models are emerging 14 Shipper-driven Proprietary solution with delivery by local carriers eCommerce Field-engineering support Supply Chain Solutions All shipments to terminals; paid by Avon Optional Shipment to terminals; paid by recipients Multi-Level Marketing Multi-Level Marketing
  • 15. Adoption rate vary, and depend on the business model/objectives 15 Shipper-driven Partial push – terminals endorsed by shipper High adoption due to speed and cost of service Push-pull (collaboration) High adoption rate Pure push High adoption rate due to payment by shipper Partial push – terminals are endorsed by shipper Recipients influence adoption rate
  • 17. Growth opportunities for parcels terminals 17 Consumer- based economy Just-in-time Supply Mgmt • Large distribution centers are moving to suburban or exurban areas • Proximity to road, rail, airport networks • Lower cost of land • Opportunity to service regional and national markets • Increase in delivery trips from distribution centers to urban areas • Congestion, noise pollution, CO2 emissions • Urban consolidation centers • Load consolidation among businesses to run joint delivery rounds • Delivery during off-hours New Approaches to Urban Logistics Environmental Un- sustainability Logistics Sprawl
  • 18. Growth opportunities for parcels terminals  Local online shopping  Google shopping  Person to person commerce  craigslit, oodle.com  Virtual shopping  Tesco in South Korea  Cencosud in Chile  Reverse Logistics  Local recycling 18
  • 19. Opportunities for new business models 19 Open Platform of Parcels Terminal Carriers Collaboration Terminal Operator
  • 20. 20 > insight > action > transformation

Editor's Notes

  1. Since the introduction of 24 terminals in 2002, DHL has expanded its network to 2,500 machines in 1,600 cities. A JV between Interger.pl Group and Pinebridge Investments aims to expand 16,000 easyPack terminals in Europe.Itella Group has signed an agreement with retailer S-Group to deploy 350 stations by 2015The pivate operator Nightline plans to roll out 400 “Parcel Motels”