Social Media Marketing Guide in plain English! A simple read for small business owner and managers to understand and 'get' social media and content marketing. Kick start your understanding today with this easy guide.
Each month, join us as we highlight and discuss hot topics ranging from the future of higher education to wearable technology, best productivity hacks and secrets to hiring top talent. Upload your SlideShares, and share your expertise with the world!
Not sure what to share on SlideShare?
SlideShares that inform, inspire and educate attract the most views. Beyond that, ideas for what you can upload are limitless. We’ve selected a few popular examples to get your creative juices flowing.
SlideShare is a global platform for sharing presentations, infographics, videos and documents. It has over 18 million pieces of professional content uploaded by experts like Eric Schmidt and Guy Kawasaki. The document provides tips for setting up an account on SlideShare, uploading content, optimizing it for searchability, and sharing it on social media to build an audience and reputation as a subject matter expert.
Chris and Carol are experienced marketing professionals who have partnered to create an agency called Web Matters dedicated to digital marketing for property professionals. They outline their experience and credentials. They then provide an overview of digital marketing best practices using the SOSTAC framework - researching the situation, setting objectives, developing a strategy, implementing tactics, taking action, and controlling the process. They emphasize using emotional appeal throughout digital campaigns to expand markets, attract and qualify new business, improve communications, raise awareness, and enhance customer lifetime value.
2024 State of Marketing Report – by HubspotMarius Sescu
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
Each month, join us as we highlight and discuss hot topics ranging from the future of higher education to wearable technology, best productivity hacks and secrets to hiring top talent. Upload your SlideShares, and share your expertise with the world!
Not sure what to share on SlideShare?
SlideShares that inform, inspire and educate attract the most views. Beyond that, ideas for what you can upload are limitless. We’ve selected a few popular examples to get your creative juices flowing.
SlideShare is a global platform for sharing presentations, infographics, videos and documents. It has over 18 million pieces of professional content uploaded by experts like Eric Schmidt and Guy Kawasaki. The document provides tips for setting up an account on SlideShare, uploading content, optimizing it for searchability, and sharing it on social media to build an audience and reputation as a subject matter expert.
Chris and Carol are experienced marketing professionals who have partnered to create an agency called Web Matters dedicated to digital marketing for property professionals. They outline their experience and credentials. They then provide an overview of digital marketing best practices using the SOSTAC framework - researching the situation, setting objectives, developing a strategy, implementing tactics, taking action, and controlling the process. They emphasize using emotional appeal throughout digital campaigns to expand markets, attract and qualify new business, improve communications, raise awareness, and enhance customer lifetime value.
2024 State of Marketing Report – by HubspotMarius Sescu
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
Creative operations teams expect increased AI use in 2024. Currently, over half of tasks are not AI-enabled, but this is expected to decrease in the coming year. ChatGPT is the most popular AI tool currently. Business leaders are more actively exploring AI benefits than individual contributors. Most respondents do not believe AI will impact workforce size in 2024. However, some inhibitions still exist around AI accuracy and lack of understanding. Creatives primarily want to use AI to save time on mundane tasks and boost productivity.
Organizational culture includes values, norms, systems, symbols, language, assumptions, beliefs, and habits that influence employee behaviors and how people interpret those behaviors. It is important because culture can help or hinder a company's success. Some key aspects of Netflix's culture that help it achieve results include hiring smartly so every position has stars, focusing on attitude over just aptitude, and having a strict policy against peacocks, whiners, and jerks.
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
PepsiCo provided a safe harbor statement noting that any forward-looking statements are based on currently available information and are subject to risks and uncertainties. It also provided information on non-GAAP measures and directing readers to its website for disclosure and reconciliation. The document then discussed PepsiCo's business overview, including that it is a global beverage and convenient food company with iconic brands, $91 billion in net revenue in 2023, and nearly $14 billion in core operating profit. It operates through a divisional structure with a focus on local consumers.
Content Methodology: A Best Practices Report (Webinar)contently
This document provides an overview of content methodology best practices. It defines content methodology as establishing objectives, KPIs, and a culture of continuous learning and iteration. An effective methodology focuses on connecting with audiences, creating optimal content, and optimizing processes. It also discusses why a methodology is needed due to the competitive landscape, proliferation of channels, and opportunities for improvement. Components of an effective methodology include defining objectives and KPIs, audience analysis, identifying opportunities, and evaluating resources. The document concludes with recommendations around creating a content plan, testing and optimizing content over 90 days.
How to Prepare For a Successful Job Search for 2024Albert Qian
The document provides guidance on preparing a job search for 2024. It discusses the state of the job market, focusing on growth in AI and healthcare but also continued layoffs. It recommends figuring out what you want to do by researching interests and skills, then conducting informational interviews. The job search should involve building a personal brand on LinkedIn, actively applying to jobs, tailoring resumes and interviews, maintaining job hunting as a habit, and continuing self-improvement. Once hired, the document advises setting new goals and keeping skills and networking active in case of future opportunities.
A report by thenetworkone and Kurio.
The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands.
It’s important that you’re ready to implement new strategies in 2024.
Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
You’ll learn:
- The latest trends in AI and automation, and what this means for an evolving paid search ecosystem.
- New developments in privacy and data regulation.
- Emerging ad formats that are expected to make an impact next year.
Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape.
If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
5 Public speaking tips from TED - Visualized summarySpeakerHub
From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
The document provides career advice for getting into the tech field, including:
- Doing projects and internships in college to build a portfolio.
- Learning about different roles and technologies through industry research.
- Contributing to open source projects to build experience and network.
- Developing a personal brand through a website and social media presence.
- Networking through events, communities, and finding a mentor.
- Practicing interviews through mock interviews and whiteboarding coding questions.
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
1. Core updates from Google periodically change how its algorithms assess and rank websites and pages. This can impact rankings through shifts in user intent, site quality issues being caught up to, world events influencing queries, and overhauls to search like the E-A-T framework.
2. There are many possible user intents beyond just transactional, navigational and informational. Identifying intent shifts is important during core updates. Sites may need to optimize for new intents through different content types and sections.
3. Responding effectively to core updates requires analyzing "before and after" data to understand changes, identifying new intents or page types, and ensuring content matches appropriate intents across video, images, knowledge graphs and more.
A brief introduction to DataScience with explaining of the concepts, algorithms, machine learning, supervised and unsupervised learning, clustering, statistics, data preprocessing, real-world applications etc.
It's part of a Data Science Corner Campaign where I will be discussing the fundamentals of DataScience, AIML, Statistics etc.
Time Management & Productivity - Best PracticesVit Horky
Here's my presentation on by proven best practices how to manage your work time effectively and how to improve your productivity. It includes practical tips and how to use tools such as Slack, Google Apps, Hubspot, Google Calendar, Gmail and others.
The six step guide to practical project managementMindGenius
The six step guide to practical project management
If you think managing projects is too difficult, think again.
We’ve stripped back project management processes to the
basics – to make it quicker and easier, without sacrificing
the vital ingredients for success.
“If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.”
Dr Andrew Makar, Tactical Project Management
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Applitools
During this webinar, Anand Bagmar demonstrates how AI tools such as ChatGPT can be applied to various stages of the software development life cycle (SDLC) using an eCommerce application case study. Find the on-demand recording and more info at https://applitools.info/b59
Key takeaways:
• Learn how to use ChatGPT to add AI power to your testing and test automation
• Understand the limitations of the technology and where human expertise is crucial
• Gain insight into different AI-based tools
• Adopt AI-based tools to stay relevant and optimize work for developers and testers
* ChatGPT and OpenAI belong to OpenAI, L.L.C.
The document discusses various AI tools from OpenAI like GPT-3 and DALL-E 2, as well as ChatGPT. It explores how search engines are using AI and things to consider around AI-generated content. Potential SEO uses of ChatGPT are also presented, such as generating content at scale, conducting topic research, and automating basic coding tasks. The document encourages further reading on using ChatGPT for SEO purposes.
More than Just Lines on a Map: Best Practices for U.S Bike Routes
This session highlights best practices and lessons learned for U.S. Bike Route System designation, as well as how and why these routes should be integrated into bicycle planning at the local and regional level.
Presenters:
Presenter: Kevin Luecke Toole Design Group
Co-Presenter: Virginia Sullivan Adventure Cycling Association
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
Creative operations teams expect increased AI use in 2024. Currently, over half of tasks are not AI-enabled, but this is expected to decrease in the coming year. ChatGPT is the most popular AI tool currently. Business leaders are more actively exploring AI benefits than individual contributors. Most respondents do not believe AI will impact workforce size in 2024. However, some inhibitions still exist around AI accuracy and lack of understanding. Creatives primarily want to use AI to save time on mundane tasks and boost productivity.
Organizational culture includes values, norms, systems, symbols, language, assumptions, beliefs, and habits that influence employee behaviors and how people interpret those behaviors. It is important because culture can help or hinder a company's success. Some key aspects of Netflix's culture that help it achieve results include hiring smartly so every position has stars, focusing on attitude over just aptitude, and having a strict policy against peacocks, whiners, and jerks.
PEPSICO Presentation to CAGNY Conference Feb 2024Neil Kimberley
PepsiCo provided a safe harbor statement noting that any forward-looking statements are based on currently available information and are subject to risks and uncertainties. It also provided information on non-GAAP measures and directing readers to its website for disclosure and reconciliation. The document then discussed PepsiCo's business overview, including that it is a global beverage and convenient food company with iconic brands, $91 billion in net revenue in 2023, and nearly $14 billion in core operating profit. It operates through a divisional structure with a focus on local consumers.
Content Methodology: A Best Practices Report (Webinar)contently
This document provides an overview of content methodology best practices. It defines content methodology as establishing objectives, KPIs, and a culture of continuous learning and iteration. An effective methodology focuses on connecting with audiences, creating optimal content, and optimizing processes. It also discusses why a methodology is needed due to the competitive landscape, proliferation of channels, and opportunities for improvement. Components of an effective methodology include defining objectives and KPIs, audience analysis, identifying opportunities, and evaluating resources. The document concludes with recommendations around creating a content plan, testing and optimizing content over 90 days.
How to Prepare For a Successful Job Search for 2024Albert Qian
The document provides guidance on preparing a job search for 2024. It discusses the state of the job market, focusing on growth in AI and healthcare but also continued layoffs. It recommends figuring out what you want to do by researching interests and skills, then conducting informational interviews. The job search should involve building a personal brand on LinkedIn, actively applying to jobs, tailoring resumes and interviews, maintaining job hunting as a habit, and continuing self-improvement. Once hired, the document advises setting new goals and keeping skills and networking active in case of future opportunities.
A report by thenetworkone and Kurio.
The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands.
It’s important that you’re ready to implement new strategies in 2024.
Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
You’ll learn:
- The latest trends in AI and automation, and what this means for an evolving paid search ecosystem.
- New developments in privacy and data regulation.
- Emerging ad formats that are expected to make an impact next year.
Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape.
If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
5 Public speaking tips from TED - Visualized summarySpeakerHub
From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
The document provides career advice for getting into the tech field, including:
- Doing projects and internships in college to build a portfolio.
- Learning about different roles and technologies through industry research.
- Contributing to open source projects to build experience and network.
- Developing a personal brand through a website and social media presence.
- Networking through events, communities, and finding a mentor.
- Practicing interviews through mock interviews and whiteboarding coding questions.
Google's Just Not That Into You: Understanding Core Updates & Search IntentLily Ray
1. Core updates from Google periodically change how its algorithms assess and rank websites and pages. This can impact rankings through shifts in user intent, site quality issues being caught up to, world events influencing queries, and overhauls to search like the E-A-T framework.
2. There are many possible user intents beyond just transactional, navigational and informational. Identifying intent shifts is important during core updates. Sites may need to optimize for new intents through different content types and sections.
3. Responding effectively to core updates requires analyzing "before and after" data to understand changes, identifying new intents or page types, and ensuring content matches appropriate intents across video, images, knowledge graphs and more.
A brief introduction to DataScience with explaining of the concepts, algorithms, machine learning, supervised and unsupervised learning, clustering, statistics, data preprocessing, real-world applications etc.
It's part of a Data Science Corner Campaign where I will be discussing the fundamentals of DataScience, AIML, Statistics etc.
Time Management & Productivity - Best PracticesVit Horky
Here's my presentation on by proven best practices how to manage your work time effectively and how to improve your productivity. It includes practical tips and how to use tools such as Slack, Google Apps, Hubspot, Google Calendar, Gmail and others.
The six step guide to practical project managementMindGenius
The six step guide to practical project management
If you think managing projects is too difficult, think again.
We’ve stripped back project management processes to the
basics – to make it quicker and easier, without sacrificing
the vital ingredients for success.
“If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.”
Dr Andrew Makar, Tactical Project Management
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Applitools
During this webinar, Anand Bagmar demonstrates how AI tools such as ChatGPT can be applied to various stages of the software development life cycle (SDLC) using an eCommerce application case study. Find the on-demand recording and more info at https://applitools.info/b59
Key takeaways:
• Learn how to use ChatGPT to add AI power to your testing and test automation
• Understand the limitations of the technology and where human expertise is crucial
• Gain insight into different AI-based tools
• Adopt AI-based tools to stay relevant and optimize work for developers and testers
* ChatGPT and OpenAI belong to OpenAI, L.L.C.
The document discusses various AI tools from OpenAI like GPT-3 and DALL-E 2, as well as ChatGPT. It explores how search engines are using AI and things to consider around AI-generated content. Potential SEO uses of ChatGPT are also presented, such as generating content at scale, conducting topic research, and automating basic coding tasks. The document encourages further reading on using ChatGPT for SEO purposes.
More than Just Lines on a Map: Best Practices for U.S Bike Routes
This session highlights best practices and lessons learned for U.S. Bike Route System designation, as well as how and why these routes should be integrated into bicycle planning at the local and regional level.
Presenters:
Presenter: Kevin Luecke Toole Design Group
Co-Presenter: Virginia Sullivan Adventure Cycling Association
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1. Introduction
A jargon-free guide to Social strategy and tools
understanding social media and
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internet marketing in general
Basic mistakes
“Price is what you pay…. “You never get a second The business industry
value is what you ‘get’” chance to make a first
Warren Buffett impression.” 2. Goals and objectives
Setting your goals and objectives
When your potential customer Measuring and analysing
ventures online to find out more
about you and your business, it is 3. Coming up with a strategy
absolutely critical that what they
Situation analysis - where are you now?
find provides a lasting impression
SWOT analysis - your business and what influences it
for the right reasons.
Target Audience - who are you trying to reach?
That is why online marketing for
Keywords - the questions people want answered
small business is now critical to Value propositions - that little bit extra
attracting profitable customer Sample strategy ‘shopping’ list
relationships.
4. The marketing mix
Reading this guide will help you Content Marketing
understand and make educated Website - is it up to scratch?
decisions about your social media Email Marketing
activity and digital marketing. eCRM
Social Tools
We can help you every step of
Search Engine Marketing
the way and working with us is an
Mobile
investment, not an expense.
Offline promotion techniques
www.wegetdigital.co.uk | Follow us: @WeGetDigital 2
3. And who on earth are we?
We just ‘get’ it!
“ “ “
I have been working as an Carol (we’get’digit@l co-founder) we’get’digit@l are a wonderful and
eLearning consultant for the personifies the new business rare breed in the digital marketing
we’get’digit@l team for several creed of random, open and space: they know marketing, they
months now. The rapid growth of this supportive. She is SO knowledgeable, know design and they know how to
We ‘get’ digital because we have been ‘doing’ digital since 1986!
small company is due, in part, to the personable, detailed and generous. bring in the revenue. They have a 360
hard work and high energy that Mike and Carol could not have been more degree perspective and are an asset to
So… that means that we actually do have the ‘ology, experience and Carol bring. They are providing a much supportive in educating a Marketing any business in a myriad of ways. Oh,
passion to help you ‘get’ you digital too! needed service to small businesses Director in ‘what this means for and they are lovely to work with.”
wishing to have an effective eCommerce business’ and introducing me to her
We have been socially active on the internet since 1996, built many presence on the web. I’m excited most precious network of industry Al Tepper, Head of Digital, EMP PLC
relationships online and reaped the benefits of this, both personally and about their plans to develop an online leading experts built up over many
professionally. Which is what it’s all about, at the end of the day! Our academy to train-the-trainer in digital years. I look forward to a long term
“
marketing. I recommend we’get’digit@l totally trustworthy relationship. Top Carol is super-woman; a real
aim is to now help small businesses do the same.
to any company that is interested in qualities: Personable, Expert, High & wonderful person focussed
growing their business using the World Integrity.” on digital world consultancy for
Our experience in this digital industry has been nurtured and fed for
Wide Web.” businesses. She has an open, random
many years now and we have supported and helped many small
Mark Jeffery - Director; Origen Private Equity and supportive mindset, is reliable,
business professionals find their feet in a very confusing terrain; the Dr. Anthony Basiel, British Council - Group PLC passionate, and efficient and will bust
internet. eLearning Consultant, Adobe Enterprises a gut to do what she says.”
“
Not only do we have the experience but this is backed up by the neces- Carol is a delight to work with Bob Hayward, Managing Director, Be More
“
sary academic qualifications and testimonials. The we’get’digit@l team understand and offers true value within the Effective Ltd
how marketing works from doing online / e-marketing and social
“
So, if you require a truly experienced, fun and passionate team to help it effectively for years. They also media space. Not only is she highly we’get’digit@l are extremely hard
understand how social media can be knowledgeable with these areas, she working & diligent in all that they
you ‘get’ digital, you are on the right page!
a cost effective tool to integrate into has a proven track record too. On take on, true professionals in their
an effective digital marketing strategy a personal level, I’m not sure you’d field. I would recommend them for
Call, email, tweet, text us at your convenience and we will respond
because that’s what they do themselves. meet a friendlier person whose gift for their tenacity and exceptional high
pretty fast… it’s what we do!
A powerful proposition in this digital age. providing ‘nice touches’ is second to standards of work.”
Highly Recommended.” none.”
Here’s what a few other people say about we’get’digit@l… Simon Jeffries, MCSI, Director, European
Dave Clarke, CEO, NRG Business Networks Mark Lennox, Founder, Only Marketing Jobs Sales, ABN AMRO
www.wegetdigital.co.uk | Follow us: @WeGetDigital 3
4. REPUTATION MANAGEMENT introduction...
Due to the economic downturn, businesses are turning to financial According to a recent SoDA (Society of Digital Agencies) survey
efficiency, technology and the Web. However most don’t know how conducted with a cross section of socially active small businesses at
to harness these channels effectively. Most of the current national the end of January 2012*, when asked how listening to their customers
and global economic situations are an opportunity for business and engaging in social media affected their business, the following
professionals to help and influence their target market now and in the responses were given:
future. Not only that,
71% - Created new and improved services
53% - Experienced increased customer loyalty
According to a 2011 InboxQ survey, 46% - Were able to improve customer services
39% - Created new and improved products
33% - Achieved a higher spend per customer
almost 60% of respondents said
social media is now cited by 44%
they would be more likely to follow of small businesses as their main
a business that answered them on route to market.
When we want to buy something or do business with someone today
twitter, and 64% said they would be what’s the first thing we usually do? We go and check them out on the
Internet. In the future our online reputation will be vital to our ability
more likely to purchase from that to prosper. Anyone we connect with is going to do a quick search on
the web about us and/or our company. ‘Online
Reputation
Management’ is critical. WGD is about making sure that
business. anyone with a small business is able to understand the methods of
engagement, creating a fabulous reputation and then managing that
Source: Constant Contact CRM reputation now and for the future.
* We are awaiting the new SoDA report for 2013
www.wegetdigital.co.uk | Follow us: @WeGetDigital 4
5. CREATING RELATIONSHIPS SOCIAL STRAGEGY & TOOLS...
According to Scott Klososky who has been building successful What we are trying to do online is create a 1-2-1 relationship.
technology companies since he was a teenager: The whole point of digital marketing is to create the tightest relationship
you can with a customer and there are five elements to support
Social technologies are having huge impact on the world and they fall this creation:
into three categories.
one... Web properties such as your website as a platform
Social Relevancy
two... Social Technology Strategy
When prospective customers search they don’t just want to see your
website any more. They want to see what people are saying about you. three... Mobile Strategy
Social Media These first three are the ‘net’ with which you catch your customers
LinkedIn, Pinterest, YouTube, SlideShare, Flickr, Twitter, Facebook etc. four... Traffic how do we drive traffic into the net?
Social Networking five... Measurements you have to measure the results
always so that you understand what is happening and maximise
Every time you use social media to connect and communicate in some returns.
kind of conversation this is social networking.
www.wegetdigital.co.uk | Follow us: @WeGetDigital 5
6. CREATE THE RIGHT VOICE COMPANY PERSONALITY...
Your company now has a way to express a personality and an opinion. The trick is to make sure that you are creating the right voice.
In the past this voice was a newsletter but now there are so many more Most companies and individuals are not good at doing this. You also
channels; have to make sure that you are providing the right content, and that
this content is valuable to your customers. But remember they all
facebook
have to go somewhere and that is ultimately your website; it is essential
therefore that it conveys the right tone of voice.
twitter
blog YOUR LinkedIn
WEBSITE
foursquare YouTube
google+
All of these are used to create an organisational voice.
It is critical as a business that you do this to the extent that it will
enable your customers to believe that your ‘voice’ has high
value and they will want to hear your voice. This will inspire them to
speak to you or respond to you. So you provide them with the neces-
sary calls to action and links and start engaging.
www.wegetdigital.co.uk | Follow us: @WeGetDigital 6
7. BASIC MISTAKES...
Tone of voice: People don’t pay attention to the ‘tone’ of their It’s not as simple as it seems.
voice. What should it be? Clever, sarcastic, humorous, fun, corporate,
etc. You must pay attention to your tone of voice. Whilst it is relatively simple to set up accounts on all the social
channels on the internet, it is not so easy to create the right ‘voice’.
Content: The recipe for the content mix is typically not good. You The businesses that succeed with social media are the ones who have
need to create as much value as possible in the content of what you found an online voice that resonates. They are creative. They tell good
write on the Internet, this could include links to third party websites and stories. They listen. They inform. They encourage feedback. You can
relevant feeds from trusted sources. have an organisational voice but you must make sure that it is the right
BASIC MISTAKES
voice. WGD can help you plan and teach you how to create the right
Channel: Choosing the right channels. The right channel will voice for your company.
depend on your audience.
Measurement: It is vital to measure at all times the impact of IMPORTANT NOTE:
your activity. It is essential to monitor your activity and have the right
procedures in place. If you don’t keep track of your time and the ROI Before reading on, PLEASE bear in mind that not all of the information
on this time, then you are not able to make educated decisions moving in this guide will relevant to you and your business. Don’t think that it is
forward about the right places in which to concentrate your efforts. too much to take on board.
As you read think about which of the tools will benefit your business.
How important is it and how much time you are willing to allocate to it.
Also bear in mind that with Internet marketing the set-up will be much
harder than the ongoing management. Once you have set everything
up it just gets easier and easier, however you do have to have a plan
for management as well.
www.wegetdigital.co.uk | Follow us: @WeGetDigital 7
8. TRIPPLE LEAD GENERATION Small businesses...
...and the internet
OU O U g
F Y fit Y tin
! ...
L O ne rke
AL be Ma
L l
IL ta
W igi
D
... there are more small businesses than there are large ones! In the Potential buyers can speak to existing buyers
UK alone there are nearly 5 million! There is a massive opportunity for
small businesses to sit alongside the larger ones and actually have as
Engage with buyers
much of a presence as their corporate competitors. Yet small business Engage with other business professionals
professionals are STILL way behind the times.
Keep buyers informed ... and so on.
Very few business professionals are using digital channels to reach
The communication channels and advantages are endless.
their audience effectively. There is a massive opportunity now to
As an agent ... you can use social media to truly understand
be one of the first what is going on out there. You can gain a reputation for really
and lead the way ‘knowing your stuff’ about business related topics in your area.
This will place you at the centre of your universe and the people who
Any industry can benefit immensely from engaging effectively with
you have influenced will in turn advocate you to their friends and
clients. If you engage properly you currently could increase your
family and even strangers.
enquiry levels by 200-300% over a year.
It is about sharing your knowledge and helping others so that you
“The power of social media networking is until now been
will be recommended whenever your ‘followers’, for example, hear
greatly underestimated and it presents superb opportunities
about someone looking for a business. It really IS as simple as that.
to help sell your business. Most big businesses have a social
media strategy and I would recommend anyone selling a
The problem is ... because we are ‘blinded with technology’ the
business on-line to also employ a social media plan.”
objectives and even setting them become blurred, distant and
Nick Marr Director of Homes go Fast and The Little House Company.
downright lost. Step back, take a deep breath and understand that
you can understand!
If you are a business owner ... and have customers
and stakeholders, then where better to build and keep in touch with
WGD will help you understand in the simplest way possible and in
your ‘community’ than online? You can create a digital networking
environment where owners of those properties can interact.
easy-to-learn language.
www.wegetdigital.co.uk | Follow us: @WeGetDigital 8
9. coming up with a strategy...
?
what
When someone says to you in business
“What is your strategy?”
what is your first reaction?
who
Do you know exactly what you have planned?
Do you kind of have a plan or no idea whatsoever?
Typically for most people in small businesses it is the latter. However
having some kind of a plan these days is essential.
And to have that plan broken down into a strategy – what, who, how
how
and when is key to moving into the digital world.
If you don’t then a lot of time (not to mention money) can be
wasted. We are not saying that you have to be rigid and we are not
saying that the plan and strategy has to be extensive... however some
sort of idea of
when
targets
objectives
methods
should be understood and decided upon. The following pages will help.
www.wegetdigital.co.uk | Follow us: @WeGetDigital 9
10. LISTEN BEFORE ENGAGING SITUATION ANALYSIS... SWOT ANALYSIS...
This is exactly what it says it is. Analysing your current situation:
Strengths
Where you are now? Weaknesses
What you are doing now in your business and is everything you are Opportunities
doing really working for you?
Threats
This doesn’t have to be complicated, but you do have to be honest
and focussed on exactly what it is you are doing to attain and retain What are the strengths and weaknesses in your business?
(get and keep!) business.
Your strength may be that you don’t have a lot of staff; however this
Understanding the environment you operate in and what may also be your weakness!
influences this is a key part of situation analysis.
What are the opportunities out there that you know about and should be
In the digital world it is really important to ‘sense and respond’ reaching for, and are not, for whatever reason?
because of the rapid changes in customer behaviour.
What are the threats? Threats may come in many forms. Competitors,
The power of the Internet now enables us to do in depth research and politics, technology even.
listen to our customers before we engage with them so that we
truly understand what it is they want. Really research and understand where you are and what is
around you that can affect you. Take a step back and at the same time
look deep inside.
www.wegetdigital.co.uk | Follow us: @WeGetDigital 10
11. TARGET AUDIENCE... KEYWORDS...
Who is your market? We could write a whole guide on keywords. But we’ll keep it short and
simple here.
Know who you are talking to and how they like to be talked to. Sounds
If you don’t research your
easy, however;
stop, look and listen!
keywords thoroughly, in
This is where you can use the Internet most effectively way before you
start getting involved and opening your digital doors.
depth and continually,
then don’t even go near a
The first thing to do is listen to others. If you have a broad idea of who
your target market is then you need to find them online.
Hang out where they hang out... this probably means mainly in forums computer to try and reach
or on twitter – checking tweets that have keywords in which identifies
your market terms (more about this later) is a very good way to
understand who is talking about your industry and how they are talking
your audience; let alone
about it.
have a website built!
There. Is that clear enough?
Keywords are the ‘windows to the soul’ of your customers. Before you
write anything on the Internet – know what your keywords are for your
particular customers. Then use these at every opportunity making sure
that they link back to you.
www.wegetdigital.co.uk | Follow us: @WeGetDigital 11
12. WHERE ARE YOU GOING? goals and objectives...
Without knowing what you are There has to be a clear understanding of what you are trying to achieve.
Are you looking to:
aiming at, any marketing activity
you undertake is meaningless. Increase brand awareness?
One of the most important tasks a business should undertake is that of
setting these goals and objectives effectively.
Drive inbound leads?
Build Authority?
Without objectives and goals there
is no true purpose Create an automated sales engine?
Yes, you think there is a purpose but it is what we call ‘wishy washy’.
Build an online community?
‘To make money’ is NOT an objective. ‘To generate a gross turnover of
£100,000 in a year in my business’ is an objective. Humanise your brand?
This is the first thing you need to determine.
Whatever your online objectives may be, make sure they are aligned to
Everything flows backwards from your goals and objectives your overall business objectives and that they are achievable.
Once you have objectives in place you can then create the strategy for
effectively meeting them.
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13. VALUE PROPOSITION... SAMPLE SHOPPING LIST...
Is the value of your Challenge: If you had just 10 words to describe why people
should buy from your company instead of another’s, what would you
proposition powerful? communicate?
Would your prospects agree?
Segment, target and position
Most of the time, when we ask companies about their value proposition,
we hear a description of their business model. But that’s not what most Analyse, develop, implement
customers care about.
Customers not only want to know “What’s in it for me?” but Evolve OVP – Online Value Proposition
why should someone buy from your company rather than another?
Strategic agility... Respond to change and marketplace dynamics
Characteristics of Strong Value Propositions
Tools email, social media, mobile, software, CRM etc.
• You must differentiate your offer from your competitors’ offers.
• You may match a competitor on every dimension of value except one.
• You need to excel in at least one element of value: In this way you Monitor competitor strategy
become the best choice for your optimum customer.
• There is a difference between the value proposition for your Test website usability
company and your product. You must address both.
Crafting a value proposition requires substantial reflection on what is
Budget be flexible to reassign priority of spend
unique about your company and your products and services.
Track make sure metrics and tracking are in place where possible
www.wegetdigital.co.uk | Follow us: @WeGetDigital 13
14. CONTENT CONTENT CONTENT the marketing mix...
Content Marketing Establish Thought Leadership...
Traditional and digital On the Internet you are a publisher... THINK LIKE ONE!
In a recent survey to marketers, when asked ‘what do you rate as
the most important digital marketing trends for 2013?’, the majority of
professionals stated that content marketing was THE most important
trend. Here at We ‘Get’ Digital, we have been saying this for years! It is
the main part of what we do!
• Marketers, on average, spend over a quarter of their marketing
budget on content marketing. (B2B Marketing Insider)
• Blogs give websites 434% more indexed pages and
97% more indexed links. (Content+)
• B2B companies with blogs generate 67% more leads per
month on average than non-blogging firms. (Social Media B2B)
Your content is your collateral and equity on the Internet. We are
all drawn to, and attracted by interesting and compelling ‘content’ -
images, copy, video and audio.
If you have a website, a blog, or even a Facebook or Twitter presence,
you are a publisher. Think like one: build a digital content strategy that
embraces words, images and multimedia to systematically enhance
consumer engagement and conversion rates.
www.wegetdigital.co.uk | Follow us: @WeGetDigital 14
15. CONTENT CONTENT CONTENT more marketing mix...
Content Marketing cont... Challenges and hurdles!
BIG QUESTION!...Have you got the
resources to create and sustain the
creation of relevant and engaging
content?
If you embark upon a content marketing programme, do
you have enough material, creative and resources to
produce that content?
Look to your existing content and then research and see
what other’s in your industry are writing about?
Cover INTERESTING subjects which could be:
Topical
Typical
Historical
Hysterical
Your vitamin ‘E’ on the internet...
emote – entertain – evoke ... engage!
www.wegetdigital.co.uk | Follow us: @WeGetDigital 15
16. even more marketing mix...
WEBSITE EMAIL MARKETING
Is it up to scratch? Are you engaged in specific and
appropriate email marketing?
Of the traffic you are getting how many people are hanging around or
Do you know who you are sending
just leaving after a few seconds.
emails to?
MIXING IT UP A BIT
• What pages are they visiting? Are your messages specific and to the
point?
• What pages are they landing on when
Email marketing when done properly and in a highly targeted
they first arrive? manner really works. Typically it takes 7 communictions with someone
to begin a relationship. Persevere.
• What are people doing when they arrive
at your Web site? Email marketing done randomly and inappropriately will not work and
will damage the list of potential clients that you have worked so hard to
build up.
• What do you want them to do?
A very good use of email marketing is not to ‘sell’ but to inform.
Fundamental questions that you should be asking yourself or the per-
In fact, with everything you do on the Internet you should be looking
son managing your website and you should be keeping tabs on all of
to inform more than you sell. Why? So that other people can see the
this so you can make decisions accordingly.
value in what you do, advocate you to their friends and followers
and, when someone reaches you through a recommendation,
you pretty much don’t have to sell. Job done.
www.wegetdigital.co.uk | Follow us: @WeGetDigital 16
17. AUTOMATE | COMMUNICATE eCRM...
What is eCRM? Not much has changed. Except it has become much easier and,
because of the vast choice of the numerous channels available, we
CLIENT RELATIONSHIP MANAGEMENT need to keep tabs on this activity more than ever.
This is managing your relationships with your clients digitally, through
The biggest problem really is
the Internet.
which system to use?
Online
You want to choose something that is not too complicated, will
The main objective of your online activity is to build your database...
integrate seamlessly with your website, capturing your registrations
list.... of clients or potential clients... prospects.
automatically and advising you of every sign up.
In the world of business (and indeed other worlds too) you are If you have various data capture activities on your website you need
nothing without a good lead-bank to whom you can speak. So, what are
to be able to track which clients did what, where and when. You
the best methods of creating this?
would also be advised to use an autoresponder. This is a system which
generates emails that you have set in advance to keep the relationship
It is much easier and cost effective to do this now than when we
going automatically before you are in a place whereby you can
built our first digital CRM system back in 1986! Yes, 25 years ago...
physically call the client.
seems unbelievable. However what it did was enable us to be far more
efficient when harnessing our leads, managing viewing trips and
There are systems which can automatically do this for you and assign
business sales.
tasks and team members to these tasks.
Just as importantly we were able to create quick reports on where
Utopia is when you have set up an eCRM system that does most of the
the sales were coming from; exhibitions, newspaper advertisement,
work for you in advance, and creates events and tracks things so that
radio etc. which, in turn enabled us to be more efficient with our
you can get on with activities that cannot be automated. Like actually
marketing.
speaking to people!
www.wegetdigital.co.uk | Follow us: @WeGetDigital 17
18. YOUR SOCIAL TOOLBOX SOCIAL TOOLS...
The big buzz over the last couple of years has clearly been about Transparency – nowadays we expect honesty and
‘social media’. Let’s face it, it’s not going away. It is in the title of transparency and if we are not ‘seeing’ this then we get suspicious of
our guide ‘social’. So let us define the word ‘social’. In today’s society a company. Businesses now, more than ever, need to be honest and
it has connotations of anything outside of work. However if we look transparent in their dealings.
carefully at the Oxford Dictionary definitions these paint a totally
different scenario. Connect and Engage – if you connect with people when
they are talking about you, or around where you are building or selling
Capable of being associated or united by business, then you have a unique opportunity to influence the
some common tie conversations that are going on in your area. Be involved, be aware
and, above all, listen out for and address any issues. This could be
directly about you or as broad as political situations. This goes back to
Pertaining, relating, or due to, connected your situation analysis which you should be addressing all the time.
with etc., society as a natural or ordinary
condition of human life So, what are all these ‘tools’ and what could they mean to you?
In simplest terms the whole social media ‘thought process’
So, if you think of social in these terms it all makes sense. So how does should be to find and engage and maintain relationships. In broad
this help everyone in the business industry? terms you will use social media to understand what people are
thinking about your industry, and narrowing that down what they think
Community – in the case of resorts and people buying in the about your competitors and ultimately you.
same area, a sense of community is created and encouraged.
You should participate in their conversations; build awareness in
Customer Care – It is important now to provide clear routes your expertise, ethics, service and product.
and methods for people to be in contact with you. The Internet now
gives business professionals a unique opportunity to make You have two choices: get involved in online
sure that all clients’ expectations are managed at all times. conversations or not get involved. If you don’t get
involved someone else will and steal potential business
from right under your nose!
www.wegetdigital.co.uk | Follow us: @WeGetDigital 18
19. YOUR SOCIAL TOOLBOX SOCIAL TOOLS...
BLOG GEOGRAPHICAL TARGETING - GEOSOCIAL
A blog is effectively a regularly updated commentary on your niche This is exactly what it says it is. Targeting your audience according to
area. It is usually about 200-400 words in length and is written from where they are and help them find you. After you have developed
a personal viewpoint or opinion. Readers are encouraged to leave your strategy the next step is to develop geo-location based services to
comments and engage in sharing their thoughts on the fit in with that strategy. What services are YOU offering? Are you using/
article and are an excellent way to position yourself in your online recommending LOCAL tradesmen?
community and connect with others.
Wherever your venue, your clients may not have your experience of the
Examples of blogging software are WordPress, TypePad, Blogger local markets – we show you how to combine your knowledge
(formerly known as Blogspot) with the latest available on the Net to help them feel right at home.
Again, this is all about building your reputation online and becoming
FORUM known for being helpul, useful and adding value to everything
you do.
In short, forums are chat rooms for a niche audience. Overseas
business forums, where consumers and businesses alike are freely
chatting and making new business relationships, are out
there: make sure you don’t miss the opportunities they create. Get
involved. Answer queries, pose questions and generally make a
name for yourself.
www.wegetdigital.co.uk | Follow us: @WeGetDigital 19
20. YOUR SOCIAL TOOLBOX SOCIAL TOOLS...
TWITTER FACEBOOK
Known as ‘micro-blogging’ Twitter allows users to send 140 character The king of the social networks. With millions of active users worldwide
messages to those who ‘follow’ them. its a great way to connect with friends and business communities.
Your target market is almost definitely operating on a daily basis across
You can follow and create a following of people who are totally Facebook.
targeted and specific to the business industry - and investors!
It’s all about where your customers and future customers hang out.
Community can be created quickly, and conversations And with people spending more than 900 billion minutes per month on
instantaneous, for those who are willing to share their comments and this social networking site, it seems pretty apparent that your business
thoughts across their sector or area of business. needs to be hanging out there too.
Create twitter streams with tools that have been created called Your Facebook Page should contain all or most of these:
Tweetdeck and Hootsuite [there are others but these are the best ones
at the moment] – ironically it is very hard to ‘do’ twitter properly with the • Links to your blog posts
twitter programme itself - but we are always keeping an eye out for the • Links to related articles (whether they’re
best tools and will inform you as we find them. These will always yours or not)
be around your industry and area of expertise.
• Videos
Only see what you want to see. Create ‘key words’ that define what • Photos
tweets you want to see and that is all you will see! • Discussions
Find those people who are having conversations about them. Listen This type of content is key in getting people to “Like” your page, and
to what they are saying, follow them, and the moment you have contributes to its overall success. And how do we define success?
something appropriate and valid to say or suggest then engage. By getting people to interact and leave comments on your Facebook
Page, as well as travel from the page to your company’s website and,
It’s as simple as that of course, buying your product.
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21. YOUR SOCIAL TOOLBOX SOCIAL TOOLS...
LINKEDIN OTHERS
• YouTube
The Social Network for professional people looking to network and find • SlideShare
new contacts. • Flickr
• Pinterest
• Ping
There are a number of great areas within LinkedIn that allow you to ... and the list goes on
connect with your prospective target market. These include groups,
forums and the excellent ‘Linked In Answers’.
ESSENTIAL!
If you are ‘niche’ in your particular area of business then
Don’t forget... all of this is also about your reputation online.
create a group Find the users (eg shareholders, business investors, developers,
builders, homebuyers, staff, clients, influencers, business regulators,
Get discussions going and direct people to be involved. There is a great public etc) to find out exactly what information they are looking for, and
group, for example, for marketers in Barnsley! how they want it delivered. Let them find you and learn about you - this
is what they will want as well.
• Make it your own
• Make it local Focus the role of your website to address key visitor issues or questions.
• Make sure people know about it
Create clear calls to action then incentivise sign up and
Can Prospects/ Buyers find good services in the area easily? Build engagement activities to grow the database (eg competitions,
those into your strategy, then, for example, offer a tailored package campaign micro-sites).
to appeal to your clients: What’s available? Where to eat? What do the
locals say? Guaranteed to add value to YOUR offer – you can be Regularly create fresh, interesting, ‘value-add’ content directed
seen as anticipating the client’s needs before they begin dealing with you. towards specific segments of the market place, e.g. business
investment tips, leasing pit falls, business development updates etc.
Then choose the most relevant way to distribute the content.
Make it easy for them
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22. PAID OR EARNED MEDIA SEM - SEARCH ENGINE MARKETING...
PAID VERSUS ‘EARNED’ MEDIA It usually begins with someone typing in some phrase containing
keywords which will ideally give them your website link in the top three
Now that the era of social media is upon us, we’ve extended the listed in that search engine.
concept of earned media from the traditional PR sense.
There are two ways of getting listed
Today a media outlet broadcasting a brand is not the only form of
“earned” distribution. 1. Pay for it
The consumer is now invited to broadcast, and hopefully endorse, via an advertising campaign. If you don’t know what you are doing here
the brand to their online friend. this can be ridiculously costly for precious little return. Even if you do
know what you are doing it can be costly both in time and money.
As a result, brands are turning to the tools and advertising opportunities
provided by social media outlets, such as the organic 2. Earn it.
impressions used by Facebook.
Get listed highly in the search results because you have earned it and
To meet these needs, many publishers are creating ad formats that are everything about your website is relevant to that search. This is known
a hybrid of earned and paid media. as an ORGANIC listing.
SEM is, quite simply, marketing your website and your brand/product/ New forms of earned media do not replace the older ones.
services through the search engines on the Internet. A search engine
being Google, Yahoo, Bing and suchlike. A mention from a far-reaching news organization such as OPP [the
Overseas Business Professional] still packs an impressive punch.
Search engines use keywords which people type in to deliver the most Brands need to start broadening their view from traditional outlets and
relevant and effective websites, according to their searching take advantage of the new opportunities made available
criteria. through the growing variety of social media outlets.
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23. PR [PUBLIC RELATIONS]...
The UK Institute of PR (IPR, 2003) defines PR as: And according to Dave Chaffey et al [Internet Marketing]
The management of reputation – the Online public relations (E-PR) is maximising
planned and sustained effort to establish favourable mentions of your company, brands,
and maintain goodwill and mutual products or websites which are likely to be
understanding. visited by your target audience. Online PR can
extend reach and awareness of a brand within
The Public Relations Consultants Association (PRYCA, 2005) defines an audience and will also generate backlinks
PR as:
vital to SEO [see definition in next section]. It
can also be used to support viral or word-of-
The managed process of communications
mouth marketing activities in other media.
between one group and another... it is
the method of defining messages and So, as you can see this is a vital activity that should be planned and
communicating them to target audiences in carefully executed and continually nurtured as online reputation
order to influence a desired response. management.
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24. SEO | PPC | LINKS...
SEO (Search Engine Optimisation) LINKS
The search engines (Google in particular) are crucial to most External: [also known as ‘backlinks’] This is an active approach to
businesses in this digital age. get quality links from third-party sites.
If your potential audience is looking for you online, chances are that Google ‘counts’ every link from another page or website to a page on
their first stop will be Google. your website as a vote for this page.
By optimising your web site with the right keywords, content and The quality of this link is also important and is measured against the
images then you have a substantially better chance of driving good reputation and relevant content of the linking website –
new business towards your online platforms.
keywords
PPC (pay per click) also play a part in within the link – if a top keyword for your website is
“investment business in Greece” then this should be the words within
Using the search engines advertising systems (Adwords on Google) the link linking to the relevant page on your website.
can bring new visitors.
Internal: Structuring and labelling the links within your own
By using the specific and relevant keywords you have discovered for website’s navigation will improve the results of your SEO.
your business, with those typed by the search engine user, you will, in
time, will significantly increase the traffic to your website.
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25. BANNER ADS | ARTICLES | MOBILE...
BANNER ADVERTISING ‘GET’ MOBILE
By doing some simple market research of analysis of your web site Mobile devices are proving to be the future. More & more of us
analytics we can find the sites similar to yours and/or those that could now access email, the internet, social networks and general information
help drive traffic towards you. by using our ‘smart phones’.
Adding a banner ad on another site could help bring new visitors If your online presence is not designed, structured or ready for
to you, who just didn’t know you existed. this you could be missing out. Could there be an ‘App’ – short for
application – which could be created for your business and/or service in
Google adsense is another way to do this - whereby you select to order for your clients to be more in touch with you?
be advertised on particular websites which would be relevant to your
industry though not directly competing. Make sure your website can be seen effectively on a mobile.
Creating a mobile friendly version of your website is very easy and
WRITING ARTICLES there are large number of free services out there waiting for you to use.
Take a look at some of these online tools and find out which suits your
Writing keyword and topic related articles on a regular basis requirements.
can significantly help your ranking. There are various sites to which
your articles can be sent and once they are submitted they are there ONBILE | MOFUSE | MIPPIN | WIRENODE | SWIFT | are some of
forever. These articles will always link back to your website helping to the simple tools you can use to make sure your website is displayed
increase your visibility and reputation as an ‘expert’. Articles effectively on a mobile device.
also help increase your ranking in the search engines.
WGD has some fine connections in the ‘App World’ and are more
NOTE: Once you submit an article that is written with your keywords in than happy to discuss the possibilities of the creation of a personal
mind then it is there for ever - permanently advocating you. application for your business.
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26. conclusion...
The Internet is NOT going away. In a few years time there are
many things we do today that just won’t exist offline and the longer
businesses take to engage with the new routes to market, the longer
LAST BUT NOT LEAST
they will take to benefit from the many advantages out there by doing so.
It is not about just using the Internet, but understanding how to balance
and integrate what you do offline with what you do online.
I know we have said it before and at the risk of repeating ourselves,
online reputation management
has gone from being important to now being critical. You have
to know what is going on out there and what is being said and
discussed about you and your company. You need to be aware of and
manage this at all times.
You need to be creating your reputation online with everything you do
and say, and the better you are at doing this the more people will
a) gravitate towards you and b) advocate you to others.
The statistics on the left are a good starting place for us to understand
the use and importance of social media today in business. We hope
that this guide will help you understand and enable you to start your
Internet journey to establish a robust presence on the World Wide Web!
Thank you
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27. PROCESS AND SERVICES the process the services
1. Digital preparation
2. Content strategy and planning
1. Review 3. Community build
First we will take a look at 4. Marketing integration
where you are currently so 5. Analytics and monitoring
that we can plan to create and
improve your online business.
6. Training and Support
Details on the following pages...
2. Plan
Next it is critical to plan exactly General Social Media
what CONTENT you are going Keyword research Strategy and set up
to create to reach more people,
generate more leads and make Marketing audit Implementation & coaching
more sales. Social media strategy Blog planning and creation
Content planning and management Twitter
Copywriting / Blogging LinkedIn
3. Implement Creative services Facebook
YouTube
Together we will put your plan
into action. Set up all the tools Training Programmes SlideShare
and methods that we have How to ‘get’ social medai for Pinterest
decided upon and make sure
they work. senior executives and business owners... Analytics and Monitoring
Social Media: Facing the Fear and Doing it Anyway Measurement
Social Media: Psychology not Technology
4. Learn Business digital analysis
Websites Research - customers / competitors etc.
We ensure you learn what to do
and how to do it so that you can Audit of existing website and related activity Business Strategy
run and manage your online Realignment of content to suit objectives Goals and Objectives
business and reputation and
become digitally independent.
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28. Task What we will do
1. Digital Preparation Keyword • Define together exactly what your target audience wants and what will attract them
Research • Set some simple and achievable objectives for the plan we are going to create
Website
Marketing
review and
audit
Target
Audience
definition
Online
business
objectives
Required
resources
Setup and
branding
of social
networks
2. Content Strategy for Social Media Strategy and Following initial research, and having established your goals and objectives, we will:
planning
of effective • Write your first month’s content plan for you
content for
your business • Depending on the level of service you require, continue writing your content plans with you
online • Create / write content for distribution amongst the relevant channels
3. Resource Analysis • Discuss with you who and what is available to sustain and implement an internet marketing plan and your
social media strategy to build your online community
• Tailor a meaningful strategy to the resources available
• Discuss expansion possibilities once goals and objectives are met
4. Social Media • Set up the right social channels for your business
• Align the distribution of your content to these channels on a regular and sustainable basis
• Monitor continually the communities that will grow on these channels making sure that you are being
responsive and engaged at all times
• Train you and any staff on how to continue to work with those communities at all times in the right way
5. Community Build • Help with the plan to attract and therefore build the community
• Ensure the response mechanisms are in place
• If required, train you to fully understand, engage with and monitor your community
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29. “I’m reading through your Internet Marketing Guide - it’s easily
the most valuable, coherent, easy-to-follow document on Internet
marketing I’ve read to date. Fantastically jargon-free - it’s an
effortless read - even for a committed technophobe like me”
Quote: John Fitzgerald | TV Producer and Director BBC Television
OUR FINAL GOAL! CONTACT DETAILS
Helping you to be independent in +44 20 8123 2910
managing your digital and social general@wegetdigital.co.uk
media, cost effectively and within Twitter - @WeGetDigital
a reasonable time frame.
Carol Mann Mike Sebbage
+44 (0)7767 785 813 +44 (0)7584 572 648
Twitter - @carolverity Twitter - @mikesebbage
LinkedIn - carolvmann LinkedIn - mikesebbage
All the statements, statistics and facts were correct at the time of writing carol@wegetdigital.co.uk mike@wegetdigital.co.uk
this guide. we’get’digit@l have quoted these with best intention and are
not responsible for any errors and misinformation.
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