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REPRINTED FROM THE ISSUE OF APRIL 13,2015
HEALTH CARE
SPECIAL
REPORT
BY JOHN GOLDEN
jgolden@westfairinc.com
O
n a recent April morning at the start
of another workweek,Keith F.Safian
drove from Manhattan for an inter-
view at his sunlit country home that over-
looks a wooded pond in the town of North
Castle. A longtime commuter from Great
Neck to his former job in Sleepy Hollow,
Safian these days divides his time between
an Upper East Side residence and the home
he purchased outside Armonk about four
years ago.
The secluded home in Westchester has
become a weekend retreat and its furnishing
a work in progress for Safian and his wife of
seven months. The new routine of a second
marriage, and the freedom to be at home at
this hour on a Monday morning removed
from the incessant demands of his former
CEO office, are elements in what Safian
called “a wonderful time in my life.”
In October, the 64-year-old hospi-
tal administrator celebrated his marriage
to Kathy Gilbert, a marketing director at
Mount Sinai Health System in Manhattan.
Later that month, the board of directors at
Phelps Memorial Hospital Center accepted
“with regret” Safian’s resignation as presi-
dent and CEO of the 238-bed community
hospital in Sleepy Hollow.
Safian’s lauded 25-year tenure as the
hospital’s top administrator officially ended
Nov. 30, shortly before Phelps joined the
metropolitan North Shore-LIJ Health
System. The affiliation made North Shore-
LIJ the “active parent” and co-operator of
the Sleepy Hollow institution, which was
followed last year by Northern Westchester
Hospital in Mount Kisco in joining the Long
Island-based health system as it expands
into Westchester and the lower Hudson
Valley market.
Though Phelps retains its own board
of directors as a North Shore-LIJ affiliate,
it no longer operates with its own CEO on
campus. Safian’s successor, Daniel Blum, a
former senior vice president at Phelps, leads
the community hospital as its president.
“It’s a very common thing that a CEO
does not continue in that role”when a hospi-
tal affiliates with a larger organization, Safian
said of his decision to resign.“It’s just a typi-
cal thing. It happens all the time.”
“My job at Phelps was to do the best
thing for Phelps, and that affiliation was
the best thing for Phelps.” The community
hospital is now part of the largest health care
system and the largest private employer in
New York, he noted.
Safian has been researching a nation-
wide trend of affiliations in the health care
industry for an article he and a friend are
working on. That trend has been espe-
cially driven by the implementation of the
Affordable Care Act and reform measures
to reduce health care costs while improving
patient care.
“Ten of 12 acute care hospitals in
Westchester County all affiliated within an
18-month period,” Safian said. “Nobody
anticipated that, and it hasn’t happened any-
where else that I am aware of.”
A booming industry beckons
a longtime hospital CEO
Keith Safian
Continued
At Phelps, the hospital’s strategic plan-
ning committee “saw the handwriting on
the wall a very long time ago,” he said.
Affiliation with a larger health system was
essential.
Phelps and other community hospi-
tals contend with major cost pressures
— including labor and personnel costs
that account for 61 percent of a hospital
budget — and reimbursement rates from
the state that are among the lowest in the
nation relative to the costs of operating in
New York, he said. Larger health systems
can reduce supply-chain expenditures
and costs of personnel training, malprac-
tice and other insurance and third-party
administrative services.
“It’s necessary and it’s good,” Safian said
of the wave of affiliations that is changing
the health care landscape in Westchester.
Safian recalled advice he was given early
in his career by a nun who ran a hospital
in the Midwest: “No margin, no mission.”
Although New York hospitals operate as
nonprofits, “If you don’t have money, you
cannot fulfill the goal of providing health
care for the community,” he said.
Safian heeded that pithy counsel in a
nearly 40-year career as a hospital adminis-
trator, first at New York University’s Langone
Medical Center and for five years at St. John’s
Episcopal Hospital in the Far Rockaway sec-
tion of Queens. There he left what had been
a money-losing operation with a $2.6 million
surplus before taking the top administrative
job at another financially struggling hospital
in Sleepy Hollow in 1989.
Phelps Memorial had lost $4.3 mil-
lion, an 11 percent budget deficit, in 1988.
During Safian’s quarter-century adminis-
tration, its operating budget grew from
$40 million to $240 million, its medical
staff from 200 to 500 physicians, and its
workforce from 800 employees to 1,700
employees. The 50th largest employer in
Westchester County when Safian arrived,
Phelps is now the county’s seventh largest
employer, due only in part to the closing
of the General Motors automotive assem-
REPRINTED FROM THE WESTCHESTER COUNTY BUSINESS JOURNAL ISSUE OF APRIL 13,2015
Keith Safian at his North Castle home. Photo by John Golden
bly plant in Sleepy Hollow and corporate
downsizings and relocations.
“Keith rescued Phelps from the verge
of bankruptcy in 1989,” Phelps Memorial
board Chairman Richard Sinni said last
fall when announcing Safian’s resignation,
“and the fiscal performance he achieved
thereafter has enabled the hospital to pro-
vide the highest level of medical care to the
communities it serves.”
The hospital’s sound financial health
helped make it an attractive asset to North
Shore-LIJ. Safian said last year that Phelps
ended 2013 with a $4.7 million surplus and
a substantial cash balance.
His resignation has “opened a door to
possibilities” to explore in the booming
health care industry, he said. Since leaving
Phelps, he has formed Safian & Co. LLC.
“I was a hospital administrator for 40 years
and I’ve not done anything else. I’m sitting
back and gathering information and look-
ing at what the possibilities are for someone
with my many years of experience.”
As CEO at a nonprofit, he was not
allowed to be involved in a for-profit
business. Now he is free to pursue paid
consulting work, speaking engagements
and other career options with a telemedi-
cine startup, software companies develop-
ing products for the health care industry,
hospital vendors and private equity firms
adding health care companies to their
portfolios.
As a hospital administrator, “Private
equity was a term I was only generally famil-
iar with,” Safian said. Now some of those
firms “want to pick my brain.”
“For me, I get to step back instead of
dealing with the operational issues” of a
hospital.“I get to think more strategically.”
Among the businesses seeking him out,
Safian said he was approached by two head-
hunting firms about hospital administrator
jobs in the metropolitan area.
“Literally for the last 30 years, I’ve run
hospitals,” he said.“The easiest thing for me
to do would be to do that again.”
Yet his adjustment to life and an emerg-
ing career outside the hospital to which he
devoted long working days and nights has
not been difficult.
“Surprisingly, I didn’t have withdrawal.
Having eight meetings a day is not missed.”

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WCBJ A booming industry beckons a longtime hospital CEO 041315

  • 1. REPRINTED FROM THE ISSUE OF APRIL 13,2015 HEALTH CARE SPECIAL REPORT BY JOHN GOLDEN jgolden@westfairinc.com O n a recent April morning at the start of another workweek,Keith F.Safian drove from Manhattan for an inter- view at his sunlit country home that over- looks a wooded pond in the town of North Castle. A longtime commuter from Great Neck to his former job in Sleepy Hollow, Safian these days divides his time between an Upper East Side residence and the home he purchased outside Armonk about four years ago. The secluded home in Westchester has become a weekend retreat and its furnishing a work in progress for Safian and his wife of seven months. The new routine of a second marriage, and the freedom to be at home at this hour on a Monday morning removed from the incessant demands of his former CEO office, are elements in what Safian called “a wonderful time in my life.” In October, the 64-year-old hospi- tal administrator celebrated his marriage to Kathy Gilbert, a marketing director at Mount Sinai Health System in Manhattan. Later that month, the board of directors at Phelps Memorial Hospital Center accepted “with regret” Safian’s resignation as presi- dent and CEO of the 238-bed community hospital in Sleepy Hollow. Safian’s lauded 25-year tenure as the hospital’s top administrator officially ended Nov. 30, shortly before Phelps joined the metropolitan North Shore-LIJ Health System. The affiliation made North Shore- LIJ the “active parent” and co-operator of the Sleepy Hollow institution, which was followed last year by Northern Westchester Hospital in Mount Kisco in joining the Long Island-based health system as it expands into Westchester and the lower Hudson Valley market. Though Phelps retains its own board of directors as a North Shore-LIJ affiliate, it no longer operates with its own CEO on campus. Safian’s successor, Daniel Blum, a former senior vice president at Phelps, leads the community hospital as its president. “It’s a very common thing that a CEO does not continue in that role”when a hospi- tal affiliates with a larger organization, Safian said of his decision to resign.“It’s just a typi- cal thing. It happens all the time.” “My job at Phelps was to do the best thing for Phelps, and that affiliation was the best thing for Phelps.” The community hospital is now part of the largest health care system and the largest private employer in New York, he noted. Safian has been researching a nation- wide trend of affiliations in the health care industry for an article he and a friend are working on. That trend has been espe- cially driven by the implementation of the Affordable Care Act and reform measures to reduce health care costs while improving patient care. “Ten of 12 acute care hospitals in Westchester County all affiliated within an 18-month period,” Safian said. “Nobody anticipated that, and it hasn’t happened any- where else that I am aware of.” A booming industry beckons a longtime hospital CEO Keith Safian
  • 2. Continued At Phelps, the hospital’s strategic plan- ning committee “saw the handwriting on the wall a very long time ago,” he said. Affiliation with a larger health system was essential. Phelps and other community hospi- tals contend with major cost pressures — including labor and personnel costs that account for 61 percent of a hospital budget — and reimbursement rates from the state that are among the lowest in the nation relative to the costs of operating in New York, he said. Larger health systems can reduce supply-chain expenditures and costs of personnel training, malprac- tice and other insurance and third-party administrative services. “It’s necessary and it’s good,” Safian said of the wave of affiliations that is changing the health care landscape in Westchester. Safian recalled advice he was given early in his career by a nun who ran a hospital in the Midwest: “No margin, no mission.” Although New York hospitals operate as nonprofits, “If you don’t have money, you cannot fulfill the goal of providing health care for the community,” he said. Safian heeded that pithy counsel in a nearly 40-year career as a hospital adminis- trator, first at New York University’s Langone Medical Center and for five years at St. John’s Episcopal Hospital in the Far Rockaway sec- tion of Queens. There he left what had been a money-losing operation with a $2.6 million surplus before taking the top administrative job at another financially struggling hospital in Sleepy Hollow in 1989. Phelps Memorial had lost $4.3 mil- lion, an 11 percent budget deficit, in 1988. During Safian’s quarter-century adminis- tration, its operating budget grew from $40 million to $240 million, its medical staff from 200 to 500 physicians, and its workforce from 800 employees to 1,700 employees. The 50th largest employer in Westchester County when Safian arrived, Phelps is now the county’s seventh largest employer, due only in part to the closing of the General Motors automotive assem- REPRINTED FROM THE WESTCHESTER COUNTY BUSINESS JOURNAL ISSUE OF APRIL 13,2015 Keith Safian at his North Castle home. Photo by John Golden bly plant in Sleepy Hollow and corporate downsizings and relocations. “Keith rescued Phelps from the verge of bankruptcy in 1989,” Phelps Memorial board Chairman Richard Sinni said last fall when announcing Safian’s resignation, “and the fiscal performance he achieved thereafter has enabled the hospital to pro- vide the highest level of medical care to the communities it serves.” The hospital’s sound financial health helped make it an attractive asset to North Shore-LIJ. Safian said last year that Phelps ended 2013 with a $4.7 million surplus and a substantial cash balance. His resignation has “opened a door to possibilities” to explore in the booming health care industry, he said. Since leaving Phelps, he has formed Safian & Co. LLC. “I was a hospital administrator for 40 years and I’ve not done anything else. I’m sitting back and gathering information and look- ing at what the possibilities are for someone with my many years of experience.” As CEO at a nonprofit, he was not allowed to be involved in a for-profit business. Now he is free to pursue paid consulting work, speaking engagements and other career options with a telemedi- cine startup, software companies develop- ing products for the health care industry, hospital vendors and private equity firms adding health care companies to their portfolios. As a hospital administrator, “Private equity was a term I was only generally famil- iar with,” Safian said. Now some of those firms “want to pick my brain.” “For me, I get to step back instead of dealing with the operational issues” of a hospital.“I get to think more strategically.” Among the businesses seeking him out, Safian said he was approached by two head- hunting firms about hospital administrator jobs in the metropolitan area. “Literally for the last 30 years, I’ve run hospitals,” he said.“The easiest thing for me to do would be to do that again.” Yet his adjustment to life and an emerg- ing career outside the hospital to which he devoted long working days and nights has not been difficult. “Surprisingly, I didn’t have withdrawal. Having eight meetings a day is not missed.”