1. St John’s Innovation Centre
Cowley Road
Cambridge CB4 0WS
T:+44 (0) 845 8381 534
E: enquiries@arena4management.co.uk
www.arena4management.co.uk
Workshop 5
Leading Through Change

2. St John’s Innovation Centre
Cowley Road
Cambridge CB4 0WS
T:+44 (0) 845 8381 534
E: enquiries@arena4management.co.uk
www.arena4management.co.uk
Outcomes and purpose
• Understand what is meant by
Change
• Examine the reasons why
change fails
• Explore the leadership key
levers to make change
successful
• Understand the emotional
barriers to change
• Introduce some useful change
management tools

3. St John’s Innovation Centre
Cowley Road
Cambridge CB4 0WS
T:+44 (0) 845 8381 534
E: enquiries@arena4management.co.uk
www.arena4management.co.uk
What is Change

4. St John’s Innovation Centre
Cowley Road
Cambridge CB4 0WS
T:+44 (0) 845 8381 534
E: enquiries@arena4management.co.uk
www.arena4management.co.uk
Why Change Fails
• Change fatigue
• Ineffective communication
• People don’t want the new strategy or
change to be successful
• The change is implemented in isolation
• Mixed messages and confusion
• Lack of a single integrated change
strategy
• A focus on knowing rather than doing
• Being put off by resistance to change
• Expectations of instant success
• Change management has a negative
image

5. St John’s Innovation Centre
Cowley Road
Cambridge CB4 0WS
T:+44 (0) 845 8381 534
E: enquiries@arena4management.co.uk
www.arena4management.co.uk
Levers of Change
Consistency
Alignment Communication
Engagement Critical Mass

6. St John’s Innovation Centre
Cowley Road
Cambridge CB4 0WS
T:+44 (0) 845 8381 534
E: enquiries@arena4management.co.uk
www.arena4management.co.uk
Barriers to delegation

7. St John’s Innovation Centre
Cowley Road
Cambridge CB4 0WS
T:+44 (0) 845 8381 534
E: enquiries@arena4management.co.uk
www.arena4management.co.uk
"Change is the only constant."
– Heraclitus, Greek philosopher

8. St John’s Innovation Centre
Cowley Road
Cambridge CB4 0WS
T:+44 (0) 845 8381 534
E: enquiries@arena4management.co.uk
www.arena4management.co.uk
Kotters 8 Steps

9. St John’s Innovation Centre
Cowley Road
Cambridge CB4 0WS
T:+44 (0) 845 8381 534
E: enquiries@arena4management.co.uk
www.arena4management.co.uk
Force Field Analysis

10. St John’s Innovation Centre
Cowley Road
Cambridge CB4 0WS
T:+44 (0) 845 8381 534
E: enquiries@arena4management.co.uk
www.arena4management.co.uk
Outcomes and purpose
• To gain a thorough
understanding of time
management
• To consider the best ways to
prioritise your work
• To consider the best ways to
delegate your work
• To understand the principles of
adopting a coaching style of
leadership