2. Definition of Voice over Internet Protocol
VoIP is a service that allows users to make telephone calls using a high-speed
Internet connection
3. Voice over Internet Protocol
Certain businesses can take advantage of current technology by using voice over Internet protocol
VoIP is available on many smartphones, computers, and other Internet-capable devices
Disadvantage of using VoIP is:
Service may be lost during a power outage
Problems with the company’s network or high-speed Internet connection may also mean that service will be disrupted.
Backup power supplies and network servers can be used to help avoid these problems.
Using the 911 emergency number with VoIP from remote locations is also a concern.
Advantage of using VoIP is:
Help a business save money
The business can use a broadband Internet connection and other equipment that is already in place for sending data
or to make phone calls.
The business may be able to reduce or even cancel the services purchased from a standard telephone company
4.
5. VoIP Providers
Offer plans that allow unlimited local and long-distance calls to anywhere in the United
States for one set fee.
Additional options include:
Faxing
Conference Calling
Voice Mail Email Transcription Services
These services often involve an extra charge when purchased from standard telephone companies
VoIP providers offer features such as:
Caller ID
Call Waiting
Voice Mail at no added charge
