Revolutionise Retail Training. Radically Reduce costs.
a unique approach to remote training usingIP store cameras to link retail personnel with centrally located training specialists.
manage widening geographical store portfolios
group & train stores by skills-need not geography
control consistency with franchise partners
reduce field expense, travel time & costs
deliver instruction with cost-effective compliance
educate efficiently with ongoing informal training
bridging the gap between essential trainingand the necessity to reduce costs
"On-the-Job" to "On-the-Edge!" Retail Training - Insights that Ignite No.10VM-unleashed! Ltd
Chinese Whispers Training
The main problem with historical on-the-job (OTJ) training is that bad habits are passed on. Every layer of field personnel adds to the risk of “Chinese Whispers” practices, rules and training.
Even good store staff become isolated from new practices and processes.
In a chain of stores its easy for breakaway clusters to form.
VMRemote takes the best of both worlds by allowing staff to train on their own shop-floor but be trained directly from head office by expert trainers.
“On-the-Job” to
“On-the-Edge” training
The document discusses value-oriented retail strategies and customer relationships. It outlines three aspects of a value-oriented retail strategy: expected, augmented, and potential. It also lists five potential pitfalls to avoid in planning such a strategy. Additionally, it discusses key factors of relationship retailing like customer base, customer service, customer satisfaction, and loyalty programs. Customer service is broken down into expected and augmented elements. The document emphasizes that loyal customers are important and retailers must regularly analyze their customer base.
Truck Maintenance Course is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into truck maintenance. You will be able to add this qualification to your CV by downloading your certificate instantly without any cost.
See More: https://bit.ly/2ZCF6KA
Vm chronicles no.10 The tenth series of extraordinary retail eventsVM-unleashed! Ltd
Discover some of the more fascinating retail stories happening before our very eyes… VM Chronicles 10 A tenth series of Extra-ordinary Retail Events
Crew Cut: Subtle Snapshot of What's-in Store
Open: Welcome to the House of Fun
Social Visits: Pop-Up & Pop-In
Top Clarks: Success is Black & White
Insuring Success: Selling in Any Event
Colour with Confidence: No More Le Creuset Cookery Blues Days
Colour Palette: Playing with Performance
From Knightsbridge to Airbridge: Flying the Harrods Flag
https://www.vm-unleashed.com
https://www.facebook.com/VMunleashed.Ltd
https://www.pinterest.com/vmunleashed
Vm chronicles no.12 the twelfth series of extraordinary retail eventsVM-unleashed! Ltd
Discover some of the more fascinating retail stories happening before our very eyes… VM Chronicles12 The twelth series of Extra-ordinary Retail Events
Hidden Benefit: Beauty on a Different Level
Gyroscopical; Chronological; Cosmonautical: Brilliant Breitling
A Place for Heroes: M&S Positioning for Fashion
Stand & Stare: Pull & Bear Take to the Road
New Home: West Comes East to be Part of the Furniture
Brit Tops: Exemplorary Contemporary
Standing on Ceremony: Opening Up a Whole New World
Everything's Coming Up Roses: Cath's Cornucopia
https://www.vm-unleashed.com
https://www.facebook.com/VMunleashed.Ltd
https://www.pinterest.com/vmunleashed
Vm chronicles no.11 an eleventh series of extraordinary retail eventsVM-unleashed! Ltd
The document discusses several retail store openings and developments:
1) Tesco has opened a new fashion store within its Earls Court flagship location, separating it from the grocery area below. This is seen as adding value and may lead to more standalone fashion stores.
2) Tiger has opened its first London store on Tottenham Court Road, focusing on impulse items like stationery, home goods, and fashion. Strong graphics and displays are aimed at creating a high conversion rate.
3) Reebok has unveiled an urban fitness-focused store following Athleta's model, building on its sportswear heritage through areas like an activity wall.
4) TK Maxx is targeting more luxury brands
The anti-corporate momentum builds as recognised brands balance the safety of recognition and loyalty with the excitement of individual assortments, personal enhancements and store environments that look like they come off the back of a lorry rather than the end of the corporate conveyer belt. Pull & Bear, from the biggest brand house about, have a new store, urban and improvised, re-stressed and distressed.
"On-the-Job" to "On-the-Edge!" Retail Training - Insights that Ignite No.10VM-unleashed! Ltd
Chinese Whispers Training
The main problem with historical on-the-job (OTJ) training is that bad habits are passed on. Every layer of field personnel adds to the risk of “Chinese Whispers” practices, rules and training.
Even good store staff become isolated from new practices and processes.
In a chain of stores its easy for breakaway clusters to form.
VMRemote takes the best of both worlds by allowing staff to train on their own shop-floor but be trained directly from head office by expert trainers.
“On-the-Job” to
“On-the-Edge” training
The document discusses value-oriented retail strategies and customer relationships. It outlines three aspects of a value-oriented retail strategy: expected, augmented, and potential. It also lists five potential pitfalls to avoid in planning such a strategy. Additionally, it discusses key factors of relationship retailing like customer base, customer service, customer satisfaction, and loyalty programs. Customer service is broken down into expected and augmented elements. The document emphasizes that loyal customers are important and retailers must regularly analyze their customer base.
Truck Maintenance Course is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into truck maintenance. You will be able to add this qualification to your CV by downloading your certificate instantly without any cost.
See More: https://bit.ly/2ZCF6KA
Vm chronicles no.10 The tenth series of extraordinary retail eventsVM-unleashed! Ltd
Discover some of the more fascinating retail stories happening before our very eyes… VM Chronicles 10 A tenth series of Extra-ordinary Retail Events
Crew Cut: Subtle Snapshot of What's-in Store
Open: Welcome to the House of Fun
Social Visits: Pop-Up & Pop-In
Top Clarks: Success is Black & White
Insuring Success: Selling in Any Event
Colour with Confidence: No More Le Creuset Cookery Blues Days
Colour Palette: Playing with Performance
From Knightsbridge to Airbridge: Flying the Harrods Flag
https://www.vm-unleashed.com
https://www.facebook.com/VMunleashed.Ltd
https://www.pinterest.com/vmunleashed
Vm chronicles no.12 the twelfth series of extraordinary retail eventsVM-unleashed! Ltd
Discover some of the more fascinating retail stories happening before our very eyes… VM Chronicles12 The twelth series of Extra-ordinary Retail Events
Hidden Benefit: Beauty on a Different Level
Gyroscopical; Chronological; Cosmonautical: Brilliant Breitling
A Place for Heroes: M&S Positioning for Fashion
Stand & Stare: Pull & Bear Take to the Road
New Home: West Comes East to be Part of the Furniture
Brit Tops: Exemplorary Contemporary
Standing on Ceremony: Opening Up a Whole New World
Everything's Coming Up Roses: Cath's Cornucopia
https://www.vm-unleashed.com
https://www.facebook.com/VMunleashed.Ltd
https://www.pinterest.com/vmunleashed
Vm chronicles no.11 an eleventh series of extraordinary retail eventsVM-unleashed! Ltd
The document discusses several retail store openings and developments:
1) Tesco has opened a new fashion store within its Earls Court flagship location, separating it from the grocery area below. This is seen as adding value and may lead to more standalone fashion stores.
2) Tiger has opened its first London store on Tottenham Court Road, focusing on impulse items like stationery, home goods, and fashion. Strong graphics and displays are aimed at creating a high conversion rate.
3) Reebok has unveiled an urban fitness-focused store following Athleta's model, building on its sportswear heritage through areas like an activity wall.
4) TK Maxx is targeting more luxury brands
The anti-corporate momentum builds as recognised brands balance the safety of recognition and loyalty with the excitement of individual assortments, personal enhancements and store environments that look like they come off the back of a lorry rather than the end of the corporate conveyer belt. Pull & Bear, from the biggest brand house about, have a new store, urban and improvised, re-stressed and distressed.
Store Technology - The Silent Facilitator - Insights that Ignite No.13VM-unleashed! Ltd
Technology has an ever-increasing role to play in improving the financial performance of stores
Its role stretches from security & loss prevention to fulfilment & replenishment, from POS integration & analysis to the brave new world of customer behaviour analytics and integration with marketing, store design and visual merchandising.
The largest obstacle to the appliance of technology is the coordination of different internal departments.
The opportunity is for the IT Director and his team to be the Retail Heroes, not only facilitating the introduction of new technologies but also ensuring the performance benefits for each department are married to the cost-savings advantages of coordinated actions
Why is Store Based Retail Training So Important Now? - Insights that Ignite No.8VM-unleashed! Ltd
Store based training has become more practical & cost effective as store portfolios have grown more dispersed and store demographics and assortment grading more diverse
In modern retail, high speed consumer & product dynamics have made formal, classroom based training cumbersome and quickly outdated, whilst ongoing informal training has become more efficient and relevant.
In this diverse, dynamic market – “education & informal training” has become more effective and successful than“rigid instruction & compliance!”
American companies spend over $50 billion annually on sales training. When determining training needs, companies must consider who should be trained, the primary training emphasis, and how to structure the training process. Effective sales training aims to increase productivity, improve morale, lower turnover, improve customer relations, and improve selling skills. However, introducing training faces obstacles like lack of commitment from management and salespeople. Proper evaluation of training programs is also difficult due to challenges in isolating the impact of training from other business factors.
Paul Godfrey-Watson has over 10 years of experience in the automotive aftersales industry, holding several management roles with Fiat Chrysler Automobiles (FCA) in both the UK and Ireland. He has a proven track record of increasing parts and service sales, improving customer retention, and developing dealer networks. Some of his responsibilities have included coaching dealers, ensuring compliance with brand standards, identifying business opportunities, and creating solutions to address underperformance.
Mercuri International is an expert in sales performance improvement that has worked with clients in the asset finance, commercial finance, invoice finance and trade finance industries. It focuses on helping clients win, grow and manage customers through customer-centric selling, sales team leadership, relationship management, relationship-based negotiating, and understanding the customer perspective. Mercuri takes a blended learning approach to develop these skills through diagnosis of needs, custom program design, workshop delivery, and deployment support to ensure changes are embedded long-term.
This document contains contact information and a summary of the professional experience and qualifications of Samer Zin Al Abidin. He has over 10 years of experience in retail sales and store management for electronics products in Dubai, UAE and Riyadh, Saudi Arabia. His experience includes managing showrooms, achieving sales targets, customer service, inventory management, and training staff. He is proficient in English, Microsoft Office, and POS systems. He holds a high school degree and a diploma in technical electronics.
This document provides information about a 3-day Warehousing Operations Management course taking place in Dubai, UAE from July 7-11, 2014. The course will provide hands-on skills and knowledge to help participants effectively plan, organize, control and deliver warehouse operations economically while boosting performance. Topics will include warehouse strategy, functions, costs, audits and performance indicators. The fee is $4,000 per participant but in-house training can also be arranged. The training is aimed at warehouse managers, supervisors, and other logistics and supply chain professionals.
This document provides information about a 3-day Warehousing Operations Management course taking place in Dubai, UAE from July 7-11, 2014. The course will provide hands-on skills and knowledge to help participants effectively plan, organize, control and deliver warehouse operations economically while boosting performance. Topics will include warehouse strategy, functions, costs, audits and performance indicators. The fee is $4,000 per participant but in-house training can also be arranged. The training is aimed at warehouse managers, supervisors, and other logistics and supply chain professionals.
This document provides information about a 3-day Warehousing Operations Management course taking place in Dubai, UAE from July 7-11, 2014. The course will provide hands-on skills and knowledge to help participants effectively plan, organize, control and deliver warehouse operations economically while boosting performance. Topics will include warehouse strategy, functions, costs, audits and performance indicators. The fee is $4,000 per participant but in-house training can also be arranged. The training is aimed at warehouse managers, supervisors, logistics managers and other supply chain professionals.
This document provides information about a 3-day Warehousing Operations Management course taking place in Dubai, UAE from July 7-11, 2014. The course will provide hands-on skills and knowledge to help participants effectively plan, organize, control and deliver warehouse operations economically while boosting performance. Topics will include warehouse strategy, functions, costs, audits and performance indicators. The fee is $4,000 per participant but in-house training can also be arranged. The training is aimed at warehouse managers, supervisors, and other logistics and supply chain professionals.
This document provides information about a 3-day Warehousing Operations Management course taking place in Dubai, UAE from July 7-11, 2014. The course will provide hands-on skills and knowledge to help participants effectively plan, organize, control and deliver warehouse operations economically while boosting performance. Topics will include warehouse strategy, functions, costs, audits and performance indicators. The fee is $4,000 per participant but in-house training can also be arranged. The training is aimed at warehouse managers, supervisors, and other logistics and supply chain professionals.
Retail Stock Room Essentials training gives your employees new skills and develops existing skills in ensuring the right stock is in the right place at the right time, and preventing stock loss by understanding key
loss areas.
This high quality training programme is an essential, flexible and rewarding experience. There has never been a better time for retailers to increase sales by training, developing and retaining a skilled workforce.
For eligible organisations, it is being fully funded
by the European Social Fund so there is no cost
to you.
Store Operations & Management ( PDFDrive ).pdfaliadan15
The document discusses store operations and management. It covers topics like types of retail stores and organization, store management and operations, selecting store layout and merchandise management, space management, store layout and design, visual merchandising, store atmospherics, and the scope and challenges of visual merchandising. The syllabus outlines concepts related to introduction of store operations, the logistics chain, retail store organization, store management responsibilities, selecting store layout, space management methods, store design constraints, visual merchandising strategies, and factors that influence consumer behavior. It provides examples of technologies and strategies that retailers can use to improve store operations, customer service, and supply chain management.
How Mercuri help our banking clients to win manage and grow customersMercuri International
Mercuri International has been leading the changing world of sales performance improvement for over 50 years.
Under the leadership, first of Heinz Goldmann and then of Curt Abrahamsson, Mercuri grew from a small Swedish consultancy to operating in more than 40 countries. Now owned by AB Bure we are seen as sales experts by our 18,000+ clients who range from global market leaders to local niche players and from
technology and logistics to financial and professional
services.
The focus of Mercuri International’s work is to help organisations and individuals “win, grow and manage clients”.
The five main areas of sales expertise that Mercuri International brings to the banking sector are:
· Customer-centric selling: Skills and techniques that deliver both significant, sustainable business growth and sound management of commercial, reputational and regulatory risk. Win and grow clients and achieve “fair customer outcomes”. We
work on both winning and growing customers.
· Sales Team Leadership: We work with first line, regional and senior sales leaders to instil the key skills and disciplines of effective sales leadership in this demanding and dynamic environment.
· Relationship Management: Our work with relationship managers encompasses retail, commercial, corporate and global customer channels. Our models have been developed in
partnership with The University of St Gallen, SAMA and market leaders from HP, through Philips and Novartis to Siemens.
· Relationship-based negotiating: We developed an extremely powerful programme for financial professionals that has proved itself in challenging segments such as business support and real estate.
· Standing in the customer’s shoes: This highly interactive session has been immensely well received. It gives relationship managers hands on experience of running a business through cycles of change and challenge.
While Mercuri has strong capabilities in other areas these
five are the ones we see as core for the financial and
professional services sector.
Read this overview and then tell us what you think?
Mercuri International help you to win, manage and grow customers better. We have been helping companies implement strategies and achieve powerful sales results for over 50 years, with an international team of 500 people in 50 local offices around the world.
Our clients and our industry recognise we are experts in sales. We want to meet you. Mercuri International is featured on both Training Industry’s and Selling Power’s Top 20 Sales Training Companies list.
We want to speak with you.
Call Mat on 07572 343 341 or matthew-everitt@mercuri.co.uk
You can learn more about Mercuri here;
http://mercuri.net/our-vision-mission-and-core-values
http://mercuri.co.uk/how-can-mercuri-international-help
http://www.slideshare.net/MatMercuri/how-mercuri-help-you-improve-your-performance-65699011
Sewells, in conjunction with the University of Melbourne, are pleased to offer the Automotive Dealer Management (ADM) Program. This is a high level business management program aimed at developing future dealership leaders.
This document provides information about management qualifications offered by the IoSCM Management Academy. It outlines the levels of qualifications from levels 2 through 6, and provides examples of course units and topics covered at each level. These include subjects like logistics, warehousing, purchasing, team leadership, and finance. The document also shares average salaries for different job roles that correspond to the qualification levels. Testimonials from past students are included that express their satisfaction with the courses and support received from IoSCM.
Sales enablement platform gives you a 4 step system for not only Onboarding but also for giving simulation and role-play based practice to sales teams. This platform puts everything that a sales executive will ever need to close more deals and have a predictable performance.
Vskills certification for Retail Management Professional assesses the candidate as per the company’s need for operating and managing retail stores, outlets and retail functions of an organization. The certification tests the candidates on various areas in concepts of comparative advantage, retail supply chain, QFD, customer value, retail supply chain management, demand-driven supply chain, product tracking and retail return.
The best way to increase to improve sales performance, improve productivity by increasing efficiency and effectiveness of your sales team. Double your initial appointments and keep your pipeline full.
This eBook will allow retail business and IT managers to understand, which are the key elements that must be considered in retailers' path to become omnichannel champions. Find out which are the most critical omnichannel capabilities to develop as well as its strategy and roadmap for the implementation plan.
Unlocking WhatsApp Marketing with HubSpot: Integrating Messaging into Your Ma...Niswey
50 million companies worldwide leverage WhatsApp as a key marketing channel. You may have considered adding it to your marketing mix, or probably already driving impressive conversions with WhatsApp.
But wait. What happens when you fully integrate your WhatsApp campaigns with HubSpot?
That's exactly what we explored in this session.
We take a look at everything that you need to know in order to deploy effective WhatsApp marketing strategies, and integrate it with your buyer journey in HubSpot. From technical requirements to innovative campaign strategies, to advanced campaign reporting - we discuss all that and more, to leverage WhatsApp for maximum impact. Check out more details about the event here https://events.hubspot.com/events/details/hubspot-new-delhi-presents-unlocking-whatsapp-marketing-with-hubspot-integrating-messaging-into-your-marketing-strategy/
SATTA MATKA DPBOSS KALYAN MATKA RESULTS KALYAN CHART KALYAN MATKA MATKA RESULT KALYAN MATKA TIPS SATTA MATKA MATKA COM MATKA PANA JODI TODAY BATTA SATKA MATKA PATTI JODI NUMBER MATKA RESULTS MATKA CHART MATKA JODI SATTA COM INDIA SATTA MATKA MATKA TIPS MATKA WAPKA ALL MATKA RESULT LIVE ONLINE MATKA RESULT KALYAN MATKA RESULT DPBOSS MATKA 143 MAIN MATKA KALYAN MATKA RESULTS KALYAN CHART
More Related Content
Similar to The Revolution of Remote Training - Insights that Ignite No.6
Store Technology - The Silent Facilitator - Insights that Ignite No.13VM-unleashed! Ltd
Technology has an ever-increasing role to play in improving the financial performance of stores
Its role stretches from security & loss prevention to fulfilment & replenishment, from POS integration & analysis to the brave new world of customer behaviour analytics and integration with marketing, store design and visual merchandising.
The largest obstacle to the appliance of technology is the coordination of different internal departments.
The opportunity is for the IT Director and his team to be the Retail Heroes, not only facilitating the introduction of new technologies but also ensuring the performance benefits for each department are married to the cost-savings advantages of coordinated actions
Why is Store Based Retail Training So Important Now? - Insights that Ignite No.8VM-unleashed! Ltd
Store based training has become more practical & cost effective as store portfolios have grown more dispersed and store demographics and assortment grading more diverse
In modern retail, high speed consumer & product dynamics have made formal, classroom based training cumbersome and quickly outdated, whilst ongoing informal training has become more efficient and relevant.
In this diverse, dynamic market – “education & informal training” has become more effective and successful than“rigid instruction & compliance!”
American companies spend over $50 billion annually on sales training. When determining training needs, companies must consider who should be trained, the primary training emphasis, and how to structure the training process. Effective sales training aims to increase productivity, improve morale, lower turnover, improve customer relations, and improve selling skills. However, introducing training faces obstacles like lack of commitment from management and salespeople. Proper evaluation of training programs is also difficult due to challenges in isolating the impact of training from other business factors.
Paul Godfrey-Watson has over 10 years of experience in the automotive aftersales industry, holding several management roles with Fiat Chrysler Automobiles (FCA) in both the UK and Ireland. He has a proven track record of increasing parts and service sales, improving customer retention, and developing dealer networks. Some of his responsibilities have included coaching dealers, ensuring compliance with brand standards, identifying business opportunities, and creating solutions to address underperformance.
Mercuri International is an expert in sales performance improvement that has worked with clients in the asset finance, commercial finance, invoice finance and trade finance industries. It focuses on helping clients win, grow and manage customers through customer-centric selling, sales team leadership, relationship management, relationship-based negotiating, and understanding the customer perspective. Mercuri takes a blended learning approach to develop these skills through diagnosis of needs, custom program design, workshop delivery, and deployment support to ensure changes are embedded long-term.
This document contains contact information and a summary of the professional experience and qualifications of Samer Zin Al Abidin. He has over 10 years of experience in retail sales and store management for electronics products in Dubai, UAE and Riyadh, Saudi Arabia. His experience includes managing showrooms, achieving sales targets, customer service, inventory management, and training staff. He is proficient in English, Microsoft Office, and POS systems. He holds a high school degree and a diploma in technical electronics.
This document provides information about a 3-day Warehousing Operations Management course taking place in Dubai, UAE from July 7-11, 2014. The course will provide hands-on skills and knowledge to help participants effectively plan, organize, control and deliver warehouse operations economically while boosting performance. Topics will include warehouse strategy, functions, costs, audits and performance indicators. The fee is $4,000 per participant but in-house training can also be arranged. The training is aimed at warehouse managers, supervisors, and other logistics and supply chain professionals.
This document provides information about a 3-day Warehousing Operations Management course taking place in Dubai, UAE from July 7-11, 2014. The course will provide hands-on skills and knowledge to help participants effectively plan, organize, control and deliver warehouse operations economically while boosting performance. Topics will include warehouse strategy, functions, costs, audits and performance indicators. The fee is $4,000 per participant but in-house training can also be arranged. The training is aimed at warehouse managers, supervisors, and other logistics and supply chain professionals.
This document provides information about a 3-day Warehousing Operations Management course taking place in Dubai, UAE from July 7-11, 2014. The course will provide hands-on skills and knowledge to help participants effectively plan, organize, control and deliver warehouse operations economically while boosting performance. Topics will include warehouse strategy, functions, costs, audits and performance indicators. The fee is $4,000 per participant but in-house training can also be arranged. The training is aimed at warehouse managers, supervisors, logistics managers and other supply chain professionals.
This document provides information about a 3-day Warehousing Operations Management course taking place in Dubai, UAE from July 7-11, 2014. The course will provide hands-on skills and knowledge to help participants effectively plan, organize, control and deliver warehouse operations economically while boosting performance. Topics will include warehouse strategy, functions, costs, audits and performance indicators. The fee is $4,000 per participant but in-house training can also be arranged. The training is aimed at warehouse managers, supervisors, and other logistics and supply chain professionals.
This document provides information about a 3-day Warehousing Operations Management course taking place in Dubai, UAE from July 7-11, 2014. The course will provide hands-on skills and knowledge to help participants effectively plan, organize, control and deliver warehouse operations economically while boosting performance. Topics will include warehouse strategy, functions, costs, audits and performance indicators. The fee is $4,000 per participant but in-house training can also be arranged. The training is aimed at warehouse managers, supervisors, and other logistics and supply chain professionals.
Retail Stock Room Essentials training gives your employees new skills and develops existing skills in ensuring the right stock is in the right place at the right time, and preventing stock loss by understanding key
loss areas.
This high quality training programme is an essential, flexible and rewarding experience. There has never been a better time for retailers to increase sales by training, developing and retaining a skilled workforce.
For eligible organisations, it is being fully funded
by the European Social Fund so there is no cost
to you.
Store Operations & Management ( PDFDrive ).pdfaliadan15
The document discusses store operations and management. It covers topics like types of retail stores and organization, store management and operations, selecting store layout and merchandise management, space management, store layout and design, visual merchandising, store atmospherics, and the scope and challenges of visual merchandising. The syllabus outlines concepts related to introduction of store operations, the logistics chain, retail store organization, store management responsibilities, selecting store layout, space management methods, store design constraints, visual merchandising strategies, and factors that influence consumer behavior. It provides examples of technologies and strategies that retailers can use to improve store operations, customer service, and supply chain management.
How Mercuri help our banking clients to win manage and grow customersMercuri International
Mercuri International has been leading the changing world of sales performance improvement for over 50 years.
Under the leadership, first of Heinz Goldmann and then of Curt Abrahamsson, Mercuri grew from a small Swedish consultancy to operating in more than 40 countries. Now owned by AB Bure we are seen as sales experts by our 18,000+ clients who range from global market leaders to local niche players and from
technology and logistics to financial and professional
services.
The focus of Mercuri International’s work is to help organisations and individuals “win, grow and manage clients”.
The five main areas of sales expertise that Mercuri International brings to the banking sector are:
· Customer-centric selling: Skills and techniques that deliver both significant, sustainable business growth and sound management of commercial, reputational and regulatory risk. Win and grow clients and achieve “fair customer outcomes”. We
work on both winning and growing customers.
· Sales Team Leadership: We work with first line, regional and senior sales leaders to instil the key skills and disciplines of effective sales leadership in this demanding and dynamic environment.
· Relationship Management: Our work with relationship managers encompasses retail, commercial, corporate and global customer channels. Our models have been developed in
partnership with The University of St Gallen, SAMA and market leaders from HP, through Philips and Novartis to Siemens.
· Relationship-based negotiating: We developed an extremely powerful programme for financial professionals that has proved itself in challenging segments such as business support and real estate.
· Standing in the customer’s shoes: This highly interactive session has been immensely well received. It gives relationship managers hands on experience of running a business through cycles of change and challenge.
While Mercuri has strong capabilities in other areas these
five are the ones we see as core for the financial and
professional services sector.
Read this overview and then tell us what you think?
Mercuri International help you to win, manage and grow customers better. We have been helping companies implement strategies and achieve powerful sales results for over 50 years, with an international team of 500 people in 50 local offices around the world.
Our clients and our industry recognise we are experts in sales. We want to meet you. Mercuri International is featured on both Training Industry’s and Selling Power’s Top 20 Sales Training Companies list.
We want to speak with you.
Call Mat on 07572 343 341 or matthew-everitt@mercuri.co.uk
You can learn more about Mercuri here;
http://mercuri.net/our-vision-mission-and-core-values
http://mercuri.co.uk/how-can-mercuri-international-help
http://www.slideshare.net/MatMercuri/how-mercuri-help-you-improve-your-performance-65699011
Sewells, in conjunction with the University of Melbourne, are pleased to offer the Automotive Dealer Management (ADM) Program. This is a high level business management program aimed at developing future dealership leaders.
This document provides information about management qualifications offered by the IoSCM Management Academy. It outlines the levels of qualifications from levels 2 through 6, and provides examples of course units and topics covered at each level. These include subjects like logistics, warehousing, purchasing, team leadership, and finance. The document also shares average salaries for different job roles that correspond to the qualification levels. Testimonials from past students are included that express their satisfaction with the courses and support received from IoSCM.
Sales enablement platform gives you a 4 step system for not only Onboarding but also for giving simulation and role-play based practice to sales teams. This platform puts everything that a sales executive will ever need to close more deals and have a predictable performance.
Vskills certification for Retail Management Professional assesses the candidate as per the company’s need for operating and managing retail stores, outlets and retail functions of an organization. The certification tests the candidates on various areas in concepts of comparative advantage, retail supply chain, QFD, customer value, retail supply chain management, demand-driven supply chain, product tracking and retail return.
The best way to increase to improve sales performance, improve productivity by increasing efficiency and effectiveness of your sales team. Double your initial appointments and keep your pipeline full.
This eBook will allow retail business and IT managers to understand, which are the key elements that must be considered in retailers' path to become omnichannel champions. Find out which are the most critical omnichannel capabilities to develop as well as its strategy and roadmap for the implementation plan.
Similar to The Revolution of Remote Training - Insights that Ignite No.6 (20)
Unlocking WhatsApp Marketing with HubSpot: Integrating Messaging into Your Ma...Niswey
50 million companies worldwide leverage WhatsApp as a key marketing channel. You may have considered adding it to your marketing mix, or probably already driving impressive conversions with WhatsApp.
But wait. What happens when you fully integrate your WhatsApp campaigns with HubSpot?
That's exactly what we explored in this session.
We take a look at everything that you need to know in order to deploy effective WhatsApp marketing strategies, and integrate it with your buyer journey in HubSpot. From technical requirements to innovative campaign strategies, to advanced campaign reporting - we discuss all that and more, to leverage WhatsApp for maximum impact. Check out more details about the event here https://events.hubspot.com/events/details/hubspot-new-delhi-presents-unlocking-whatsapp-marketing-with-hubspot-integrating-messaging-into-your-marketing-strategy/
SATTA MATKA DPBOSS KALYAN MATKA RESULTS KALYAN CHART KALYAN MATKA MATKA RESULT KALYAN MATKA TIPS SATTA MATKA MATKA COM MATKA PANA JODI TODAY BATTA SATKA MATKA PATTI JODI NUMBER MATKA RESULTS MATKA CHART MATKA JODI SATTA COM INDIA SATTA MATKA MATKA TIPS MATKA WAPKA ALL MATKA RESULT LIVE ONLINE MATKA RESULT KALYAN MATKA RESULT DPBOSS MATKA 143 MAIN MATKA KALYAN MATKA RESULTS KALYAN CHART
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Final ank Satta Matka Dpbos Final ank Satta Matta Matka 143 Kalyan Matka Guessing Final Matka Final ank Today Matka 420 Satta Batta Satta 143 Kalyan Chart Main Bazar Chart vip Matka Guessing Dpboss 143 Guessing Kalyan night
The Steadfast and Reliable Bull: Taurus Zodiac Signmy Pandit
Explore the steadfast and reliable nature of the Taurus Zodiac Sign. Discover the personality traits, key dates, and horoscope insights that define the determined and practical Taurus, and learn how their grounded nature makes them the anchor of the zodiac.
The Role of White Label Bookkeeping Services in Supporting the Growth and Sca...YourLegal Accounting
Effective financial management is important for expansion and scalability in the ever-changing US business environment. White Label Bookkeeping services is an innovative solution that is becoming more and more popular among businesses. These services provide a special method for managing financial duties effectively, freeing up companies to concentrate on their main operations and growth plans. We’ll look at how White Label Bookkeeping can help US firms expand and develop in this blog.
SATTA MATKA DPBOSS KALYAN MATKA RESULTS KALYAN CHART KALYAN MATKA MATKA RESULT KALYAN MATKA TIPS SATTA MATKA MATKA COM MATKA PANA JODI TODAY BATTA SATKA MATKA PATTI JODI NUMBER MATKA RESULTS MATKA CHART MATKA JODI SATTA COM INDIA SATTA MATKA MATKA TIPS MATKA WAPKA ALL MATKA RESULT LIVE ONLINE MATKA RESULT KALYAN MATKA RESULT DPBOSS MATKA 143 MAIN MATKA KALYAN MATKA RESULTS KALYAN CHART
Efficient PHP Development Solutions for Dynamic Web ApplicationsHarwinder Singh
Unlock the full potential of your web projects with our expert PHP development solutions. From robust backend systems to dynamic front-end interfaces, we deliver scalable, secure, and high-performance applications tailored to your needs. Trust our skilled team to transform your ideas into reality with custom PHP programming, ensuring seamless functionality and a superior user experience.
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women MagazineCIOWomenMagazine
In this article, we will dive into the extraordinary life of Ellen Burstyn, where the curtains rise on a story that's far more attractive than any script.
Best Competitive Marble Pricing in Dubai - ☎ 9928909666Stone Art Hub
Stone Art Hub offers the best competitive Marble Pricing in Dubai, ensuring affordability without compromising quality. With a wide range of exquisite marble options to choose from, you can enhance your spaces with elegance and sophistication. For inquiries or orders, contact us at ☎ 9928909666. Experience luxury at unbeatable prices.
SATTA MATKA DPBOSS KALYAN MATKA RESULTS KALYAN CHART KALYAN MATKA MATKA RESULT KALYAN MATKA TIPS SATTA MATKA MATKA COM MATKA PANA JODI TODAY BATTA SATKA MATKA PATTI JODI NUMBER MATKA RESULTS MATKA CHART MATKA JODI SATTA COM INDIA SATTA MATKA MATKA TIPS MATKA WAPKA ALL MATKA RESULT LIVE ONLINE MATKA RESULT KALYAN MATKA RESULT DPBOSS MATKA 143 MAIN MATKA KALYAN MATKA RESULTS KALYAN CHART
Satta matka fixx jodi panna all market dpboss matka guessing fixx panna jodi kalyan and all market game liss cover now 420 matka office mumbai maharashtra india fixx jodi panna
Call me 9040963354
WhatsApp 9040963354
Prescriptive analytics BA4206 Anna University PPTFreelance
Business analysis - Prescriptive analytics Introduction to Prescriptive analytics
Prescriptive Modeling
Non Linear Optimization
Demonstrating Business Performance Improvement
The Revolution of Remote Training - Insights that Ignite No.6
1. insights that ignite: blue touch-papers
from VM-unleashed! Ltd
remote training:
blue touch-paper no.6
another blue-touch paper
from VM-unleashed! Ltd
2. insights that ignite: blue touch-papers
from VM-unleashed! Ltd
remote training:
blue touch-paper no.6
Revolutionise retail training, Radically reduce costs
Store Geography, Diversity
& Retail Dynamics
The three fundamental reasons
why on-going store based
training is becoming the most
effective and practical way of
training staff.
VMRemote makes this training
option viable by ensuring training
is more dynamic, more focused
& more customised than ever,
whilst significantly reducing cost.
The VMRemote Process
1. Analyse store training needs
2. Grade & Cluster stores
by training needs
3. Develop & adapt training
materials for remote training
4. Define new training roles,
responsibilities & processes
5. Revise field training &
compliance team structures
What is remote training?
• Remote training uses store cameras to link the sales personnel
in the store directly with centrally located training specialists.
• The cameras are equipped with 2 way sound systems which
allow real-time interactive training sessions.
• Cameras can be focused on important areas of the store for
training, and with wide fields of view and zoom facilities for
store-wide compliance and maintenance
• Training modules are developed and are tailored to the needs of
individual stores and store clusters, fully interactive & hands-on.
Which kind of training?
• Remote training is ideal for all store based disciplines
• Store personnel are trained whilst on their own shop-floor.
• All training is therefore absolutely relevant and actionable.
• Visual merchandising skills, disciplines & practices
• Visual merchandising store layout awareness training
• Visual Merchandising store moves & monthly, weekly,
daily product changes
• Visual Merchandising compliance and correction
• Communication & Demonstration of new product
information, features and benefits
• Store operation tasks, procedures & processes
• Customer service skills training & demonstrations
Why the growing importance of store based training?
1. Store based training has become more practical & cost effective
as store portfolios have grown more dispersed and store
demographics and assortment grading more diverse
2. In modern retail, high speed consumer & product dynamics
have made formal, classroom based training cumbersome and
quickly outdated, whilst ongoing informal training has become
more efficient and relevant.
3. In this diverse, dynamic market – “education & informal training”
has become more effective and successful than
“rigid instruction & compliance!”
Paradoxically as it becomes harder to communicate to, and
control, a wider variety of store situations, it has become
more important than ever to do so, to create brand
consistency and increased commerciality across them.
VMRemote - Bridging the gap between essential
training and the necessity to reduce costs
3. insights that ignite: blue touch-papers
from VM-unleashed! Ltd
remote training:
blue touch-paper no.6
Training through Technology & Compliance through Science
Compliance through Science
Full store visibility from head
office with discrete dome cameras.
Compliance cameras not only
offer viewing angles up to 360o
“fish-eye” views but have remote
tilt, zoom & swivel to compare real
displays with store plans,
planograms & VM guidelines.
Training & Compliance in stores up to 400sqm
• One wide-view camera for whole store compliance
• Two audio-cameras for departmental training
The cost of installing VMRemote
for training & compliance*
The cost of installing VMRemote
for training & compliance*
Training through Technology
Strategically located cameras
allow 2-way audio training in
important areas of the store.
Store entrance and department
thresholds with combinations of
wall and floor situations allow
for all training possibilities, and
product scenarios.
First 1/3rd
of the store is an
essential training location
Training & Compliance in multi-departmental stores
• Fish-eye cameras for whole store compliance
• Strategically located audio- cameras for departmental training
4. insights that ignite: blue touch-papers
from VM-unleashed! Ltd
remote training:
blue touch-paper no.6
“On-the-Job” to “On-the-Edge” training
1. Effective, Efficient & Relevant Training
1. Training received in situ – in sales personnel’s own store
2. Totally relevant to individual store needs
3. Tailored by store, or store grade, needs
4. Informal, team specific & interactive training
5. Bite-size modules – 30 mins to 2 hours
6. Training timings built around store daily tasks
7. Training duration built around staff with busy lives
8. Whole store teams exposed to training
9. Raising expertise of every staff member
10. Training as an effective store team building process
11. Removes the risk of Chinese Whispers information
12. Stores becomes training centres for field VM
as well as the permanent store staff
2. Building into serious Retail expertise
1. Remote training as part of a “Training Academy”
2. Building towards a recognised “Training Certificate”
3. Ongoing, dynamic and building into real expertise
4. Modular approach with recommendations by
store managers for individuals to take modules
5. Modules requested by individual store personnel
6. Tailored for staff progression
7. Energise the role of “VM guardian”
8. Effective tool in building staff loyalty
9. Effective tool in reducing fast staff turnover
3. Efficient use of technology
1. One VMRemote set-up available and appropriate for many
training purposes across different internal departments
2. Facility for central trainers to train several stores
simultaneously
3. Facility for “instruct, leave, assess” hands-on training
4. Cameras also suitable for standard security
5. Cameras also suitable for traffic counting
6. Cameras also suitable for introduction of shopping behaviour
analytics, dwell measurements etc.
4. Massive cost-saving potential
1. Smaller costs for training instead of huge cost for compliance
2. Rationalisation of field VM teams
3. Massive reduction in travel, accommodation costs
4. Massive reduction in travel to/from formal training
5. Savings on relocation costs and disruption
6. Huge time efficiency improvements
7. A refocus of expertise into head office,
and into crucial store based specialists
The average annual
cost per store in field
travel, accommodation
for national chain**
**VM-unleashed! average based on
retailer research & field experience
The cost of installing
VMRemote for
training & compliance
in a 400 sqmetre store*
*regular shape with good overall visibility
Chinese Whispers Training
The main problem with historical
on-the-job (OTJ) training is that
bad habits are passed on. Every
layer of field personnel adds to
the risk of “Chinese Whispers”
practices, rules and training.
Even good store staff become
isolated from new practices and
processes.
In a chain of stores its easy for
breakaway clusters to form.
VMRemote takes the best of
both worlds by allowing staff to
train on their own shop-floor but
be trained directly from head
office by expert trainers.
“On-the-Job” to
“On-the-Edge” training
5. insights that ignite: blue touch-papers
from VM-unleashed! Ltd
remote training:
blue touch-paper no.6
Store training clustered by skills needs and not dictated by geography
Traditional Geographical
based Structure
- Time-consuming
- Expensive
Instruction &
Compliance
model
VMRemote Skills-need
based Structure
- Time-efficient
- Cost-effective
Training &
Education
Model
- Success of training dictated
by head-office adjacencies
- Head office very remote
- Necessity for many field
personnel & layering
- General field manager skills
“jack-of-all-trades”
& “master of none”
- High risk of “Chinese
Whisper” information training
- Stores with different training
needs clustered together
- Store training clusters not
aligned with store grading by
assortment & demographics
2. General skill
field personnel
3. Geographical,
mixed grade
store clusters
1. Proactive head
office with specialists
by store cluster
3. Stores clustered
by same skills and
training needs
2. Rationalised
field compliance
or multi-store
managers
- Success of training related to commercial and strategic
importance of each store cluster.
- Head office directly involved in stores training
- Only light field compliance team or multi-store managers
- Specialist training & compliance managers allocated
strategically to each store cluster and based in head office
- Ongoing “on-the-edge” training
- Stores clustered by same training needs
- Specialist VM Guardians trained in every store
The “VMSelling Tool-kit!”
Assessment will channel store
training into the most important
& productive areas:-
- VM product display techniques
- Store layout & space allocation
- Window & mannequin dressing
- Store process, rules & regimes
- Managing store relays and
complying to VM guidelines
- Understanding and conveying
dynamic product information
- Delivering the Retail Calendar
- Starting a “Training Academy”
- Introducing and managing
Sales Incentive Schemes
- Instigating store refurbishment,
fixture and brand refreshment
- Collaborating on assortment
buying & merchandising
- Customer recognition skills
- Customer service skills
- Team management skills
- Customer satisfaction
1. Remote
head office
Assessing the Skills-needs
of individual stores
One solution does not fit all when
it comes to store skills training.
It is an important part of the
training process to assess which
skills will actually deliver higher
sales, profit, efficiency and brand
equity.
Every store should be assessed
on its:
- service approach
- store manager influence
- sales personnel hierarchy
- experience, skills and “passion”
- assortment complexity
- store design and evolution
- fixture efficiency & compliance
- delivery & replenishment
efficiencies
- customer expectations.
From proper assessment, stores
can be clustered for training.
6. insights that ignite: blue touch-papers
from VM-unleashed! Ltd
remote training:
blue touch-paper no.6
Do you measure the new store KPIs?
Do you have the ability to measure the
strengths & weaknesses of your stores
and analyse store initiative ROI.
- Store Traffic & Conversion
- Attraction of store areas & displays
- Dwell times at displays
- engagement rate of displays
- Dwell conversion rates
- Conversion rates by display
Do you have “The Perfect Store or the Perfect Storm?”
Store Selling
Strategy
Store Selling
Fundamentals
VM Selling Toolkit
Store
Implementation
Analysis of store
implementation
“The Perfect Store
or The Perfect Storm?”
“The Perfect Store” for the
retailer is always the result of
correctly aligned strategy, selling
principles, tools and support
training.
“The Perfect Storm” arises when
the strategy, principles and
selling tools are simply not
correct, uncoordinated, poorly
resourced and often the result of
poor and outdated retail
awareness, perceptions,
education and training.
Do you know what your correct approach
to service and non-service selling should
be based on your product proposition,
store skill-sets, customer demographic,
geographic culture?
Do you grade stores by Selling Strategy
and do you train your staff accordingly
and appropriately?
Do you get your store VM principles
correct based on your Selling Strategy
and customer proposition?
- Assortment structure & segmentation
- Display densities & store capacities
- Store layout, locations & adjacencies
- Product display techniques
- Retail calendar & promotions
- Visual communication & branding
- Store design and customer experience
Do you have the correct VMSellingToolkit
to support your store selling strategy?
- VM Product Display Book
- Seasonal VM Guidelines
- Dynamic product communication
- A Training Academy
- A Retail Calendar
- Sales Incentive Schemes
- Store design & refreshment actions
- Buying & Merchandising Support
Do you have the correct skill-sets in your
store teams, support and train them to
implement and maintain “Perfect Stores!”
- Basic VM skills & awareness
- Product knowledge & brand passion
- Store space awareness
- Store operational disciplines
- Daily/weekly rules & regimes
- Customer & market awareness
- Customer Service Skills
VMGlue
Training from “Boardroom to
Stockroom” creates vertically
coordinated retail teams and
processes, building an awareness
and a VMGlue between buying &
selling, head office and stores.
VMTraining & VM Remote fit into the wider picture of retail strategy,
store selling strategy, store selling principles and the variety of “selling
tools” that a retailer can use to drive sales and profit through its stores.
“A Fish Rots from the Head”
Remember a fish rots from the
head! Training and education is
not just for the seller on the shop
floor but from the CEO
downwards.
To stay ahead of current best
practice, latest thinking and best
practice tools, processes and
technique a retailer needs….
Training & Education from
“Boardroom to Stockroom”
7. insights that ignite: blue touch-papers
from VM-unleashed! Ltd
remote training:
blue touch-paper no.6
VM-unleashed unlocks the multi-channel profit potential of retailers by
integrating the buying, visual merchandising and selling functions, for
traditional stores and on-line channels.
which product?
how much of it?
how to segment and group it?
how to display and communicate it?
how to promote and sell it!
...and how to make it happen in your company?
Space planning & allocation
maximising sales/profit productivity per sqm., space density and store
capacities – store grading, square metre to linear metre conversion,
store & web space allocation, fixture capacity and design flexibility.
Assortment structure display
Segmenting the assortment for customer ease-of-shop, balancing
product story types, defining construction of options within stories,
planning the flow of goods to construct and fragment stories.
Store layout & web architecture
Segmentation, architecture and intuitive navigation, sightlines and
focal point planning, best seller merchandising, “contact points” to
stimulate impulse purchasing, cross-merchandising.
Visual Merchandising
Commercial display with optimum option and unit densities, creative
display for maximum rates of sales, integration of actual and planned
best sellers, image makers, high & low margin product.
Retail Calendar, Events & Promotions
sales promotion strategies and calendars, price & promotional
communication, stimulating the assortment, controlling store & web
space, time and graphic communication, dynamic promotional
layering, window strategy & display, store & website promotional
journey, e-newsletter delivery.
VM tools & processes, team structure & training
developing guidelines & manuals, space plans & zoning, developing
store regimes and routines, instilling a culture of visual merchandising
“from boardroom to stockroom!”, improving visual merchandising skills
in-store, developing & delivering training programmes.
…for more information please call Tim Radley
+44 (0)7967 609849.
delivering your store selling fundamentals
- making the most of what retailers have
VM-unleashed is a retail
specialist consultancy working
with clients throughout Europe
on training & implementation.
Tim Radley is the founder and
Managing Director and has
been working with best practice
European retailers for over 20
years including:-.
All Saints, Camper, Boots,
Carrefour, Primark, Otto
Versand, Cortefiel, Oviesse,
Coin, Springfield, Motivi,
Adidas, Sonae, Alessi, Aena,
Marks & Spencer, KappAhl,
Imaginarium, Porcelanosa,
Clarks, Aldeasa, Pepe Jeans,
Trucco, Sony, Koton, Oltre,
GasNatural, Orange…
8. VM-unleashed Ltd!
11 Moat Farm
Royal Tunbridge Wells
Kent TN2 5XG
UK
Tim Radley
Managing Director
tim.radley@vm-unleashed.com
07967 609849
www.vm-unleashed.com
pinpointing & delivering ROI opportunities in physical & online stores
from VM-unleashed! Ltd