This document discusses electronic government (e-government) and strategies for developing e-government. It covers the goals of e-government to transform government services, current levels of e-government development, challenges faced, and examples of best practices from other countries. Specific strategies are proposed, including defining objectives and priorities, developing integrated back-office systems in parallel with public portals, and creating a roadmap for transforming government services through e-government.
Group Discussion Opportunities And Challenges E Readiness And E GovernmentOpenCity
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Business Analysis: Montana Dept Health & Human ServicesKim Boggio
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The document discusses developing information and communication technology (ICT) strategies for cities and countries in Africa. It recommends establishing a Local Digital Agenda to promote ICT adoption and an inclusive information society. A national ICT strategy should focus on liberalizing the market, achieving universal access, job creation through ICT businesses, supporting innovation, and addressing gender imbalances. Examples from South Africa, other African nations, and Nigeria highlight participatory government and efforts to expand infrastructure and eliminate duplication. Overall, the document argues that technology can help drive growth if combined with investment in education, business, and initiatives that enable social and economic progress.
The document discusses measuring and valuing social impact through various frameworks and indicators. It presents matrices for comparing the social impact of different projects, technologies, messages and startups. Metrics discussed include social return on investment, DALYs, CO2 emissions, lives impacted, and more. The document explores defining these indicators and valuations in complex, country-specific ways.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise boosts blood flow, releases endorphins, and promotes changes in the brain which help regulate emotions and stress levels.
Senegal was colonized by France in 1677 due to its coastal access for trading. The people of Senegal began demanding independence after World War II but did not gain it until 1960. President Senghor led Senegal to independence in 1960 and amended the constitution to allow political parties while ruling for over 20 years. His successor, Abdou Diouf, faced allegations of fraud and the current president Abdoulaye Wade brought democratic reforms when inaugurated in 2000, though peace talks with rebels remain ongoing.
This document discusses electronic government (e-government) and strategies for developing e-government. It covers the goals of e-government to transform government services, current levels of e-government development, challenges faced, and examples of best practices from other countries. Specific strategies are proposed, including defining objectives and priorities, developing integrated back-office systems in parallel with public portals, and creating a roadmap for transforming government services through e-government.
Group Discussion Opportunities And Challenges E Readiness And E GovernmentOpenCity
The document outlines opportunities and challenges for e-readiness and e-government in Africa, specifically the Nigerian Delta region. It discusses general opportunities for socioeconomic development through e-readiness in Africa using a 5Ps framework. It also discusses challenges to e-readiness in Africa across people, policies, processes, politics and provision using another 5Ps framework. The document then focuses on benefits of e-government for citizens, governments and employees. It concludes by discussing challenges of implementing e-government including defining strategies, changing mindsets, developing skills and ensuring infrastructure, as well as citizens' fears around privacy and security.
Business Analysis: Montana Dept Health & Human ServicesKim Boggio
The document discusses business process analysis at the Montana Department of Public Health and Human Services (DPHHS). It outlines DPHHS's current IT infrastructure, including systems like CHIMES for eligibility and Medicaid management. It also discusses DPHHS goals of using IT to support programs, ensuring efficient and secure systems, and implementing an enterprise architecture. The document notes challenges around closing gaps between current and desired IT infrastructure and client services through strategies such as requirements analysis, budgeting, and cross-departmental integration.
The document discusses developing information and communication technology (ICT) strategies for cities and countries in Africa. It recommends establishing a Local Digital Agenda to promote ICT adoption and an inclusive information society. A national ICT strategy should focus on liberalizing the market, achieving universal access, job creation through ICT businesses, supporting innovation, and addressing gender imbalances. Examples from South Africa, other African nations, and Nigeria highlight participatory government and efforts to expand infrastructure and eliminate duplication. Overall, the document argues that technology can help drive growth if combined with investment in education, business, and initiatives that enable social and economic progress.
The document discusses measuring and valuing social impact through various frameworks and indicators. It presents matrices for comparing the social impact of different projects, technologies, messages and startups. Metrics discussed include social return on investment, DALYs, CO2 emissions, lives impacted, and more. The document explores defining these indicators and valuations in complex, country-specific ways.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise boosts blood flow, releases endorphins, and promotes changes in the brain which help regulate emotions and stress levels.
Senegal was colonized by France in 1677 due to its coastal access for trading. The people of Senegal began demanding independence after World War II but did not gain it until 1960. President Senghor led Senegal to independence in 1960 and amended the constitution to allow political parties while ruling for over 20 years. His successor, Abdou Diouf, faced allegations of fraud and the current president Abdoulaye Wade brought democratic reforms when inaugurated in 2000, though peace talks with rebels remain ongoing.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms for those who already suffer from conditions like anxiety and depression.
The document summarizes the School of Entrepreneurship and Business at the University of Essex. The school focuses on entrepreneurship through an interdisciplinary lens, covering topics like economics, business, marketing, and creativity. It offers undergraduate and postgraduate programs in entrepreneurship and holds research centers studying areas like social entrepreneurship and regional development. The school aims to provide real-world experience through case studies, business links, and international partnerships to help students succeed in entrepreneurship.
The document discusses how mindsets must change to embrace new technologies and exponential trends. It notes how past experts dismissed innovations like the telephone, television, and nuclear energy as impossible or having no value. The document then outlines several exponential trends, including Moore's law of computing power doubling every year while costs halve, and faster connectivity through fiber optics. It argues that school administrators must prepare students for a future with ubiquitous technology and information by becoming technology savvy leaders committed to change.
The document provides a biography of John Steinbeck. It notes that he was born in 1902 in Salinas, California, worked his way through Stanford University but did not graduate, tried and failed to become a freelance writer in New York City before returning to California. It lists some of his notable novels such as Tortilla Flat, Of Mice and Men, The Grapes of Wrath, and East of Eden. The meaning behind the title of Of Mice and Men comes from a poem about the comparison between strong and weak people.
The document discusses an Open City Portal (OCP) proposal for cities to implement e-government strategies. It describes the OCP as having 5 main features: 1) a citizen-centric portal that categorizes services by citizens' needs rather than government structures, 2) easy creation of a portal with just a few clicks, 3) inclusion of all citizens in content development, 4) lower transaction costs, and 5) promoting transparency and administrative reform. A key feature is knowledge sharing between partner cities to exchange best practices. The OCP aims to give even small cities with limited budgets and resources a way to create an effective government portal.
How To Develop Ict Businesses To Support Open City PortalOpenCity
The document outlines a strategy for developing ICT businesses in Nigeria. It recommends creating a liberalized environment, achieving universal access, supporting innovation, and generating jobs through ICT. Specific actions include establishing supportive policies, increasing competition, funding public access, developing ICT education, and providing resources for entrepreneurs like business incubators and seed funds. Sample business ideas that could help drive ICT sector growth are connecting schools/government with technology and creating local companies to meet those needs.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
John Steinbeck was born in 1902 in Salinas, California. He attended but did not graduate from Stanford University and struggled as a freelance writer before finding success. His novels, like Of Mice and Men and The Grapes of Wrath, focused on social issues and the economic difficulties of rural laborers. The Great Depression, which began with the 1929 stock market crash and caused widespread unemployment, was a influence on his work.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms for those who already suffer from conditions like depression and anxiety.
The document outlines the key elements needed in developing a vision statement for an Open City Portal (OCP) in Nigeria. It discusses the importance of leadership from the top in driving e-government initiatives. The vision should communicate clear benefits to citizens, including improved access to information, more efficient transactions, and increased government transparency. It should also define initial priorities like publishing office hours and contact details. Universal access for all citizens must be ensured, including through public access points. A participatory approach is emphasized to involve citizens in the portal's development.
The document discusses the importance of different omega-3 fatty acids, particularly DHA, for health. It states that DHA is the most abundant omega-3 fatty acid in the brain and retina, and is essential for healthy brain, eye and nervous system development in infants. It also plays a key role in cardiovascular health. The document emphasizes that DHA is particularly important for pregnant and breastfeeding women to support the development of their babies. However, studies show that American mothers typically consume much less DHA than the recommended amounts.
This document provides an introduction and overview of Napoleon Hill's classic book "Think and Grow Rich". It discusses how Hill was inspired to write the book after studying over 500 wealthy people to identify the common success principles they followed. The book took Hill over 20 years to produce and has since sold over 30 million copies worldwide, influencing millions of people. It explores Hill's belief that success is based on developing a positive mindset and applying proven principles rather than just financial gain.
Este documento presenta un manual para desobedecer la Ley Sinde de España. Explica posibles métodos de censura que podría usar el gobierno y formas en que los usuarios y administradores de sitios web pueden evadir la censura cambiando sus configuraciones de DNS, usando proxies, Tor o VPN, o alojando contenido fuera de España. El objetivo es demostrar que la censura en Internet es ineficaz y que los usuarios encontrarán formas de mantener la libertad de expresión.
Este documento describe 4 aplicaciones principales para gestionar de forma digital los premios Everis: 1) centralizar y gestionar proyectos presentados, 2) gestionar usuarios como jueces, 3) gestionar campañas de correo electrónico masivo, y 4) interactuar con la comunidad y supervisar proyectos. Se explican las funciones de cada aplicación como filtrar, asignar, y cambiar el estado de proyectos, invitar y supervisar jueces, y enviar correos electrónicos masivos.
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3 guión desarrollo de equipos 1 version definitivaOpenCity
Este documento resume las cuatro fases de desarrollo de un equipo, desde un grupo sin objetivos comunes hasta un equipo eficaz. Explica que los equipos pasan primero por una fase inmadura de caos, luego una fase fraccionada con cuestionamiento del liderazgo, después una fase de compartir donde se establecen roles y normas, y finalmente una fase eficaz de alto rendimiento e interdependencia. También contrasta las diferencias entre grupos y equipos, señalando que estos últimos requieren objetivos comunes, interdependencia y
Este documento presenta los objetivos y contenidos de una formación sobre desarrollo de equipos. Los objetivos incluyen reflexionar sobre las exigencias del entorno profesional, identificar herramientas de gestión de personas, y establecer criterios de gestión adecuados. El contenido cubre temas como la implicación, seguimiento y motivación de los colaboradores, así como el establecimiento de planes de acción específicos.
Anexo a manual comunicación eficaz casos prácticosOpenCity
Una mujer casada pasa la noche con su amante, pero al día siguiente necesita cruzar el puente para volver a casa antes de que regrese su marido. Un loco le impide el paso y ella le pide al barquero que la lleve a cambio de dinero, pero él se niega. Ella le pide dinero a su amante y a un amigo, pero ambos se niegan. Finalmente intenta cruzar el puente y el loco la mata.
Este documento resume los fundamentos, definición, tipos y conclusiones sobre la comunicación eficaz. Explica que la comunicación es el proceso mediante el cual se transmiten ideas y mensajes entre un emisor y receptor, e involucra elementos verbales como palabras y no verbales como tono de voz y gestos. Finalmente, concluye que es importante entender el proceso de comunicación, conocer sus elementos y tipos, incluyendo la importancia de la comunicación no verbal.
Este documento trata sobre la comunicación eficaz y la influencia. Explica cuatro puntos principales: 1) la comunicación persuasiva y sus elementos objetivo, argumento, beneficio y resistencias; 2) la comunicación e influencia y sus características de poder, autoridad y modificación de actitudes; 3) los elementos de la influencia como objetivo, interlocutores y el comunicador; y 4) los poderes de influencia mediante el método A.R.T.E. que incluye el poder del antecedente, experto, relación y terceros.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms for those who already suffer from conditions like anxiety and depression.
The document summarizes the School of Entrepreneurship and Business at the University of Essex. The school focuses on entrepreneurship through an interdisciplinary lens, covering topics like economics, business, marketing, and creativity. It offers undergraduate and postgraduate programs in entrepreneurship and holds research centers studying areas like social entrepreneurship and regional development. The school aims to provide real-world experience through case studies, business links, and international partnerships to help students succeed in entrepreneurship.
The document discusses how mindsets must change to embrace new technologies and exponential trends. It notes how past experts dismissed innovations like the telephone, television, and nuclear energy as impossible or having no value. The document then outlines several exponential trends, including Moore's law of computing power doubling every year while costs halve, and faster connectivity through fiber optics. It argues that school administrators must prepare students for a future with ubiquitous technology and information by becoming technology savvy leaders committed to change.
The document provides a biography of John Steinbeck. It notes that he was born in 1902 in Salinas, California, worked his way through Stanford University but did not graduate, tried and failed to become a freelance writer in New York City before returning to California. It lists some of his notable novels such as Tortilla Flat, Of Mice and Men, The Grapes of Wrath, and East of Eden. The meaning behind the title of Of Mice and Men comes from a poem about the comparison between strong and weak people.
The document discusses an Open City Portal (OCP) proposal for cities to implement e-government strategies. It describes the OCP as having 5 main features: 1) a citizen-centric portal that categorizes services by citizens' needs rather than government structures, 2) easy creation of a portal with just a few clicks, 3) inclusion of all citizens in content development, 4) lower transaction costs, and 5) promoting transparency and administrative reform. A key feature is knowledge sharing between partner cities to exchange best practices. The OCP aims to give even small cities with limited budgets and resources a way to create an effective government portal.
How To Develop Ict Businesses To Support Open City PortalOpenCity
The document outlines a strategy for developing ICT businesses in Nigeria. It recommends creating a liberalized environment, achieving universal access, supporting innovation, and generating jobs through ICT. Specific actions include establishing supportive policies, increasing competition, funding public access, developing ICT education, and providing resources for entrepreneurs like business incubators and seed funds. Sample business ideas that could help drive ICT sector growth are connecting schools/government with technology and creating local companies to meet those needs.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive functioning. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
John Steinbeck was born in 1902 in Salinas, California. He attended but did not graduate from Stanford University and struggled as a freelance writer before finding success. His novels, like Of Mice and Men and The Grapes of Wrath, focused on social issues and the economic difficulties of rural laborers. The Great Depression, which began with the 1929 stock market crash and caused widespread unemployment, was a influence on his work.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms for those who already suffer from conditions like depression and anxiety.
The document outlines the key elements needed in developing a vision statement for an Open City Portal (OCP) in Nigeria. It discusses the importance of leadership from the top in driving e-government initiatives. The vision should communicate clear benefits to citizens, including improved access to information, more efficient transactions, and increased government transparency. It should also define initial priorities like publishing office hours and contact details. Universal access for all citizens must be ensured, including through public access points. A participatory approach is emphasized to involve citizens in the portal's development.
The document discusses the importance of different omega-3 fatty acids, particularly DHA, for health. It states that DHA is the most abundant omega-3 fatty acid in the brain and retina, and is essential for healthy brain, eye and nervous system development in infants. It also plays a key role in cardiovascular health. The document emphasizes that DHA is particularly important for pregnant and breastfeeding women to support the development of their babies. However, studies show that American mothers typically consume much less DHA than the recommended amounts.
This document provides an introduction and overview of Napoleon Hill's classic book "Think and Grow Rich". It discusses how Hill was inspired to write the book after studying over 500 wealthy people to identify the common success principles they followed. The book took Hill over 20 years to produce and has since sold over 30 million copies worldwide, influencing millions of people. It explores Hill's belief that success is based on developing a positive mindset and applying proven principles rather than just financial gain.
Este documento presenta un manual para desobedecer la Ley Sinde de España. Explica posibles métodos de censura que podría usar el gobierno y formas en que los usuarios y administradores de sitios web pueden evadir la censura cambiando sus configuraciones de DNS, usando proxies, Tor o VPN, o alojando contenido fuera de España. El objetivo es demostrar que la censura en Internet es ineficaz y que los usuarios encontrarán formas de mantener la libertad de expresión.
Este documento describe 4 aplicaciones principales para gestionar de forma digital los premios Everis: 1) centralizar y gestionar proyectos presentados, 2) gestionar usuarios como jueces, 3) gestionar campañas de correo electrónico masivo, y 4) interactuar con la comunidad y supervisar proyectos. Se explican las funciones de cada aplicación como filtrar, asignar, y cambiar el estado de proyectos, invitar y supervisar jueces, y enviar correos electrónicos masivos.
4 guión desarrollo de equipos 2 guion definitivoOpenCity
El documento habla sobre el desarrollo de equipos y las características de un buen líder. Primero, discute las cualidades de un "Jefe 10", incluyendo escuchar, apoyar al equipo y comunicar claramente. Luego, explica el poder formal e informal, donde el poder formal viene del puesto pero el informal requiere ganarse la confianza del equipo a través de la inversión en las relaciones. Finalmente, concluye que se aprendió cómo ser un buen líder y utilizar ambos tipos de poder con el equipo.
3 guión desarrollo de equipos 1 version definitivaOpenCity
Este documento resume las cuatro fases de desarrollo de un equipo, desde un grupo sin objetivos comunes hasta un equipo eficaz. Explica que los equipos pasan primero por una fase inmadura de caos, luego una fase fraccionada con cuestionamiento del liderazgo, después una fase de compartir donde se establecen roles y normas, y finalmente una fase eficaz de alto rendimiento e interdependencia. También contrasta las diferencias entre grupos y equipos, señalando que estos últimos requieren objetivos comunes, interdependencia y
Este documento presenta los objetivos y contenidos de una formación sobre desarrollo de equipos. Los objetivos incluyen reflexionar sobre las exigencias del entorno profesional, identificar herramientas de gestión de personas, y establecer criterios de gestión adecuados. El contenido cubre temas como la implicación, seguimiento y motivación de los colaboradores, así como el establecimiento de planes de acción específicos.
Anexo a manual comunicación eficaz casos prácticosOpenCity
Una mujer casada pasa la noche con su amante, pero al día siguiente necesita cruzar el puente para volver a casa antes de que regrese su marido. Un loco le impide el paso y ella le pide al barquero que la lleve a cambio de dinero, pero él se niega. Ella le pide dinero a su amante y a un amigo, pero ambos se niegan. Finalmente intenta cruzar el puente y el loco la mata.
Este documento resume los fundamentos, definición, tipos y conclusiones sobre la comunicación eficaz. Explica que la comunicación es el proceso mediante el cual se transmiten ideas y mensajes entre un emisor y receptor, e involucra elementos verbales como palabras y no verbales como tono de voz y gestos. Finalmente, concluye que es importante entender el proceso de comunicación, conocer sus elementos y tipos, incluyendo la importancia de la comunicación no verbal.
Este documento trata sobre la comunicación eficaz y la influencia. Explica cuatro puntos principales: 1) la comunicación persuasiva y sus elementos objetivo, argumento, beneficio y resistencias; 2) la comunicación e influencia y sus características de poder, autoridad y modificación de actitudes; 3) los elementos de la influencia como objetivo, interlocutores y el comunicador; y 4) los poderes de influencia mediante el método A.R.T.E. que incluye el poder del antecedente, experto, relación y terceros.
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2. Contents
1. What is Vision from the Top?
1.3. The e-government plan
1.4. The goals of the vision
2.4. Universal access
2.5. Participatory approach
1.1. The importance of leadership
1.2. The message to the citizens
2. Creating the Vision Statement in OCP
2.1. Broad goals
2.2. Benefit to citizens
2.3. Initial priorities
3. Remarks about the Vision
3. Contents
1. What is Vision from the Top?
1.3. The e-government plan
1.4. The goals of the vision
2.4. Universal access
2.5. Participatory approach
1.1. The importance of leadership
1.2. The message to the citizens
2. Creating the Vision Statement in OCP
2.1. Broad goals
2.2. Benefit to citizens
2.3. Initial priorities
3. Remarks about the Vision
4. 1. What is “Vision from the Top”?
Creating a City Portal requires a political decision at the top level.
The mayor or the top official of the municipality should announce a short strategic
vision explaining to citizens why the municipality needs a Portal and setting out the
long-term goals.
The vision should include the principle that the Portal will be developed in a
participatory and inclusive manner.
We will call this document the “Vision Statement”
5. 1.1. The importance of leadership
All significant social/economic changes ,as e-government is,
require strong leadership to successful transformation
Leadership made the decisions balancing the interests of both, the Public
Administration and the Citizens and solves the arisen disputes.
The leader accompanied by his/her staff, must develop and apply the new and
integrated processes and procedures using modern technology tools.
e-Government means modernizing the Public Administration structure
Main objective of the e-Government initiative:
Providing an excellent customer service
The cost savings comes as well when achieving this primary goal.
Methodology to achieve its objective:
Government becoming service-oriented instead of process-oriented
Integrating services and establishing and maintaining high service-level quality
The requirement of a leader to perform the methodology and achieving the goal
6. Why is leadership important for the success of e-government:
1.1. The importance of leadership
Leadership
articulates a
vision of e-
Government
The leader must
encourage
citizens to
participate
through his vision
Leadership
establishes a
political will
Political will is
needed to gather
resources and
overcome
obstacles
Leadership
creates an
enabling
environment
The right
environment is
key for success,
only leadership
can create and
sustain it
Leadership
overcomes
resistances
The biggest
obstacles are
social, not
technical;
leadership must
overcome them
Leadership from top management is one of the critical success factors for e-
government initiatives. Therefore, commitment to the development of e-Government
must begin with the top management team of the government.
7. 1.1. The importance of leadership
Properly training and equipment for the staff is critical. People working on the
modernized administration must count with the necessary experience and
knowledge to achieve the highest service delivery quality and productivity gains.
Investment in people is as important as in technology.
A strong leadership and a well-trained staff
assures the success of the e-government project.
Not only the leader, but also his or her equipment
8. 1.2. The message to Citizens
The vision should clarify the role of the City Portal in relation with higher objectives
stated in the basic city development strategies:
– the city's long-term goals of economic and social development
– the necessity and means of attracting and generating business opportunities
in the city
The vision should also include information and communication strategies:
the pursuit of open and transparent city information policies
the creation of efficient information management systems
the involvement of the citizens in the policy-making processes
9. 1.2. The message to the Citizens
e-Gov plan follows the strategic principle: ”Think Big, Start Small, Scale Fast”
Think Big
- Before any single and concrete e-Government initiative is implemented,
an overall picture of e-Gov should be sketched out
Including: short- and long- term objectives, plans for funding and all
connected issues
- "Think Big" does not mean a very large-scale e-Government plan
Start
Small
- The portion selected must be: simple, easy to carry and achieve, with
limited investment required and the least risk
- Purpose: ensure the success of the first steps
The project team will be given credit, gain substantive experience, learn
lessons and win support from users and top management.
Scale Fast
- Anything achieved should be applied to the entire government agencies
promptly, so as to enlarge the 'victory' and obtain as much economic and
social benefit as possible
-By starting on a small scale, all the problems, resistances and obstacles
will be exposed and this will benefit the entire e-Gov plan
- This also means keep pace with advancing technologies
10. 1.3. The e-government plan
1. A vision and insight of the potential of e- Government will be formulated by the
top government teams
2. The short- and long-term objectives and goals of e-Government development
will be clearly defined
3. The priority areas for e-Government development will be identified and a
development plan worked out
4. The funds for the planned e-Government projects will be in place at the right
time
5. All the issues connected to the e-initiative will be given proper consideration;
issues such as legitimacy, regulations, norms and standards and organization and
management.
11. 1.4. The Goals of the Vision
Emphasize direct benefits of e-gov to the daily life of citizens
Explain easily how the City Portal will benefit the "daily life" of the citizens:
providing better access to information on schools and hospitals, shortening
transaction times, increasing the efficiency of the government, etc.
Identify initial priorities and time lines
- Some initial priorities to achieve in one or two years
- Simple but useful promises for example giving all the contact information and office
hours, will be on the portal within a certain time
Explain how all the people can gain access to the Portal
People with no personal computers or internet connections can access the Portal, for
example, through public information centers located in the city offices, schools,
libraries and post offices.
Invite and encourage citizens to contribute contents to the Portal
Include all citizens not only in accessing information but also in sending it. Benefits
and importance of this should be explained as well.
12. Contents
1. What is Vision from the Top?
1.3. The e-government plan
1.4. The goals of the vision
2.4. Universal access
2.5. Participatory approach
1.1. The importance of leadership
1.2. The message to the citizens
2. Creating the Vision Statement in OCP
2.1. Broad goals
2.2. Benefit to citizens
2.3. Initial priorities
3. Remarks about the Vision
13. 2. Creating the Vision Statement in OCP
When creating the OCP platform for your municipality,
you will be requested to write the vision of it
1. Broad goals and long-term strategy
how IT systems will be used to achieve the goals established
2. Direct benefits to citizens
translated in improvements in their daily lives
3. Initial priorities
that will be address in the first one or two years
4. Universal access
for people not having their own computer or Internet access
5. Participatory approach
involving citizens in taking part in the development of the platform
This vision statement will be published in the City Portal’s “Goals” page
VISION STATEMENT Items
14. Open and transparent city information policies
2.1. Broad Goals
Long-term goals of the project of the creation of the Open City Portal:
Efficient Information Management systems
Ability to attract business opportunities to the city
OCP enables all citizens to control and monitor local policies
Need ot the Government to be trustworthy
Information Technology need efficient Information Management
IM benefits for citizens and businesses alike
Transparent policies + efficient Information Management system
generates business opportunities for local entrepreneurs.
This makes the region richer, which attracts even more businesses
15. ICT initiatives not well understood by citizens with no ICT/Internet knowledge
The Vision should explain in a plain language how the City Portal will benefit the daily
life of the citizens:
• better access to information
• shortening transaction time
• increased government efficiency
• …
2.2. Benefit to Citizens
16. Area Impact on
Financial Current/anticipated income, asset values, liabilities, entitlements…
Citizens profit from the increased regional wealth, as well as better services due to new
businesses opening in the area
Political Personal or corporate influence on government policy, political affairs and
political parties or prospects
Citizens have better information on the local policy-making and know more
Social Family or community relationships, social mobility, status, and identity
OCP creates opportunities for new social ties and relationships
Strategic Economic or political advantage or opportunities, goals, resources for
innovation or planning
Favorable climate encourage valuable individuals to remain in the community and improve it
Ideological Alignment of government actions or policies or social outcomes with
beliefs, moral or ethical positions
Citizens monitor government’s activities and judge them in the light of their moral convictions
Stewardship Public’s view of government officials as faithful guardians of the value of the
government itself in terms of public trust, integrity, and legitimacy
Citizens develop more trust on their government’s integrity
17. 2.3. Initial Priorities
The vision covers the
long term objectives,
that may not be
materialized soon.
Therefore, initial
priorities should cover
simple, useful promises.
Some good starting points
• Uploading the office hours and contact information for the different city services
to the Portal
• Uploading information about the different local government officials
• Establishing a schedule of the project for the citizens to consult, so they can
follow the progress of the initiative and see their contributions
18. 2.4. Universal Access
Citizens with no access to personal computers or Internet connections must be involved
in the project as well.
So, the vision should mention how these people can access the Portal, for example,
through the public information centers located in the city offices, libraries and post
offices
E-government plan must be carried out together with a infraestructure
development strategy to provide citizens with access to e-gov tools
19. Portraiting the Portal as an
effort in which the regular
citizens have no say should be
avoided at all costs.
The Portal is the product of the
community
Emphasize this cooperative
quality in the Vision, encouraging
all to participate
2.5. Participatory Approach
Seek the inclusion of all citizens not only in accessing information but also sending
information or developing content to the Portal
20. Contents
1. What is Vision from the Top?
1.3. The e-government plan
1.4. The goals of the vision
2.4. Universal access
2.5. Participatory approach
1.1. The importance of leadership
1.2. The message to the citizens
2. Creating the Vision Statement in OCP
2.1. Broad goals
2.2. Benefit to citizens
2.3. Initial priorities
3. Remarks about the Vision
21. 3. Remarks about the Vision
When finally writing the Vision of your OCP Proyect,
Keep in mind the following tips
To see a video about how to include the Vision in your OCP Platform,
Click Here
The Vision says what your objectives are,
and what you want to achieve with this project.
The target are the citizens.
Therefore, it should be written shortly and easily to be understood by all.