V. Vigram is a senior consultant with over 4 years of experience working with SAP SuccessFactors, SAP Mobile Platform, Syclo Agentry Platform, and Windows mobile applications. He has expertise in SAP SuccessFactors, SAP Mobile Platform 2.3, Syclo Smart Service Manager, and Agentry administration. Vigram has worked on projects for clients in various domains including retail, utilities, and human resources. He is seeking new opportunities as a consultant with a focus on SAP and mobile technologies.

1. Name: V.Vigram Email Id: vigram.v@gmail.com
Location: 117/2, Paramount Sumadhura Serein, G-16, Contact: +91 9632871959
Singasandra, Bangalore – 560068, India. DOB: 29-04-1985
PAN No: AJBPV6203E
EXPERIENCE SUMMARY
• I have 4 years and 9 months of IT experience in SAP Success Factors Application, SAP Mobile
Platform 2.3, Syclo Agentry Platform, Syclo Smart Service Manager Application, Windows8 Mobile
Apps
• Good exposure in creating work order, implementing work orders based on work order detail
description, functional locations
• Good knowledge on Syclo Load testing tools and Agentry Administration Client, AgentryCmd,
Agentry.ini, AgentryLogging.ini
• Good knowledge in creating BAPI wrappers in Configuration panel
• Built MEAP setup by installing SMP 2.3 Single Server Runtime/Platform in Wipro Cloud and SMP
2.3 SDK(with unserved seat License in 5 local machines) for AT-Mobility Practice in Wipro
• Good knowledge in gathering the requirements and preparing RFI of SAP Mobile Platform for
customers (Prepared Request for Information for customer EcoPetrol and SA Water in
Implementing SAP Mobile Platform 2.3 )
Internal Certifications
• Customer Centricity certificate provided by Wipro Way
Domain Certifications
• Managed Services 101
• Lean
• Insurance 101
• Banking 101
• Securities 101
External Certifications
• SAP SuccessFactors Sales Workshop for Partners on Tue Apr 14, 2015
• Introduction to SuccessFactors HCM Academy – THR80 (8/25/2014 - 9/5/2014)
• Online Qualification – Web Assessment Test for SAP Cloud Integration Strategy
• MOB310 - SAP Agentry Work Manager for SAP Foundations provided by SAP Labs (20th
May to 24th
May 2013) Certification No: 70601560BLR09
• SMP 2.3 Hands on Workshop provided by SAP Labs (June 17th
to 21st
2013)
• Online Qualification - Web Assessment Test for SMP Consulting L1 and Presales L1
• Online Qualification - L1 Product Authorization Relevant Web Assessment for SAP HANA (Solution
Consultants)
• openSAP Certification: Record of Achievement An Introduction to SAP HANA by Dr. Vishal Sikka
• openSAP Certification: Record of Achievement SAP Business suite powered by SAP HANA
• openSAP Certification: Record of Achievement SAP's UX Strategy in a Nutshell by Sam Yen
• CS Delivery Foundation Training with SuccessFactors Security & Data Protection Training
SKILL SET
ERP SAP CRM.
T-Codes CRMD_ORDER, CRM_UI, /SYCLO/CONFIGPANEL,

2. SM50, SMGW, SE37, SE24, SE11, SE38, SE80, SU01.
Syclo Smart Service Manager Application
Smart Work Manager Application.
SAP Mobile Platform SAP Mobile Workspace, SAP Control Center.
Development Tools Agentry Editor, SAP ECC, MS Visual Studio 2012, Eclipse Java.
Web Technologies HTML5.
Operating System Windows XP, Vista, Win 8, i OS.
PROJECT DETAILS
Project Name: Customer Success
Client US, APAC and EMEA clients (HCM)
Role Senior Consultant
Organization SAP Labs India Ltd (Contract to Hire under the payroll of Avvas
Infotech)
Duration 23.06.2014 – Till Date
Work Location SAP Labs India Private Limited | SJR I Park |Tower-1 | 6th Floor
EPIP | Whitefield | Bangalore - 560 066
Domain Human Resource / Human Capital management
Description:
• Success Factors is a Cloud (HCM) based application which has modules like LMS,
Compensation, WFA, Succession, Platforms, JAM, Goals & Performance management,
Employee Central
Responsibilities:
• Implementing the front end customer instance by configuring the SSO (Single sign on)
• To do list setup, JAM account creation, changing user privileges
• Conduct Web Ex session with customer to troubleshoot SSO login method
• Enabling the Metadata Framework in provisioning and setting Role based per missioning
in the Admin Tools
• Integrating SAP JAM with BizX environment
• Succession Data model Implementation, Language pack configuration.
• Conduct Meeting with Customer Success Manager and Customer in performing Instance
refresh activity (Production to Test instance and vice versa)
• Admin account creation, help customer in purging user’s data in the instance
• Providing work around with respect to dynamic groups visibility in custom tile
• Creating Employee Impor/Export, Live profile Import job
• Instance synchronisation feature enablement in the Instance
• Customer Success managing, advice the client on the data movement from BizX (Business
Execution) to LMS (Learning management system) when they migrate to a different
database from the existing database.
• Advice customer on the Instance refresh activity on Instance downtime, DB Pool data
migration, copy company settings and disabling SSO in the target instance.
Project Name: Heineken Enabler
Client Heineken, The Netherlands

3. Role Associate Consultant
Organization Wipro Technologies ltd., (Permanent Position)
sDuration 25.05.2012 to 20.06.2014
Work Location EC-4 SEZ Tower - S2, BANGALORE, Karnataka, India
Domain Retail – Consumer Groups (RCTG)
Description:
• The Smart Service Manager is a mobile application developed on Syclo’s Agentry Mobile
Platform, Smart Service Manager application enables CTS Mobile Technicians at Grupa
Zywiec SA, Poland to carry out following functionalities
- Creating a Service order
- Creating, Accepting, Rejecting the Service Order Assignments
- Perform Search based on IBase ID, Point of Sales (POS), CITY and Post Code.
Responsibilities:
• Performed load test for multiple CTS mobile users using Syclo Load Test tool
• Did Debugging in CRM system for Function Module YSYCLO_CRMMD_DOIBASE_GET
• Did Configuration Setting for enabling Polish language in Agentry Acceptance Server
• Simulate working functionalities of CTS Mobile Technicians using Hand held rugged
device Motorola MC65
• Install new Agentry Server version available at SAP Market Place
• Conducting weekly meetings with customer and SAP Product team on Syclo Smart Service
manager Agentry Server Problem
• Conducted Windows Live meeting session with customer and SAP Product team in
clarifying the workaround for Agentry Server
• Implemented the functionality for downloading service order, adding service order
detailed descriptions.
• Implemented the functionality of Display, search and filter service order
Project Name: National Grid
Client UK
Role Associate Consultant
Organization Wipro Technologies ltd., (Permanent Position)
Duration 25.04.2011 to 09.05.2012
Work Location EC-3 SEZ Tower - 8, BANGALORE, Karnataka, India
Domain Energy & Utility (ENU)
Description:
• SAP Syclo Smart Work Manager is a Mobile application developed on Agentry Platfrom
for National Grid organization.
• This application helps the Field technicians to create work order, download work order
Responsibilities:
• Implemented Timely start and stop of work order
• Developed automated system which stops the time of already opened work order when a

4. new work order is being opened by the user.
• Created auto round of time system which will round of the seconds time in the format
HH:MM:SS
• Developed work order downloading functionality, where in user can include details like
functional location, plant, work centre, status, display, search, filter work order.
Project Name: Adea
Client US
Role Technical Recruiter (Permanent Position)
Organization Adea International Pvt.Ltd
Duration 22.06.2010 to 27.08.2010
Work Location NA Chambers, Koramangala, BANGALORE, Karnataka, India
Domain Recruiting
Description:
• Provide managed staffing for US based employees who work in the area of Information
Technology
Responsibilities:
• Schedule call with candidate and provide them job description
• Negotiate with candidate for job salary packages
• Schedule interview with the client for the selected candidates
Project Name: SQL Eval Automation
Role Software Engineer (Permanent Position)
Organization Infosys Technologies ltd.,
Duration 27.07.2009 to 30.10.2009
Work Location Infosys Technologies Limited, Mysore
Domain BFSI
Description:
• Internal project for Infosys on Automated SQL evaluation system
Responsibilities:
• Developed an automated system for SQL Triggers, Stored Procedures and Functions using
visual studio (C#) form base application.
EDUCATION DETAILS
Education Specialization Year of Graduation Institution

5. MCA
COMPUTER
APPLICATIONS 2009
Coimbatore Institute Of
Technology
PASSPORT DETAILS
Passport No Valid From Valid To Issuing Authority
M4382824 17-Dec-2014 16-Dec-2024 Regional Passport Office, India
LANGUAGE DETAILS
Language Proficiency Level Institution
Japanese N5 Appeared Sakura Nihongo
DECLARATION
I Vigram working in SAP Labs do hereby declare that the information given above in My
Profile is true and correct to best of my knowledge.