1. COMPANY REPORT Satellite Receiver Manufacturer Viewtech, USA
Viewtech The first thing visitors will notice is that
workers use the newest surround moni-
tors: the large monitor in the middle is
& Viewsat framed on both sides by two smaller ver-
tically-mounted monitors. It gives visitors
the feeling that they are on the bridge of
a spaceship.
Two names, one company. What’s behind the There are also no light switches. Motion
sensors automatically turn on the ceiling
company Viewtech and its Viewsat line of satellite light fixtures. The window shutters also
receivers? Viewtech’s headquarters is located in move into place automatically and all of
Oceanside, California, USA. They can be found in an the telephone, Internet and satellite con-
nections are all linked to a central loca-
extremely large industrial park that was constructed tion. If an employee should move from
in 2007 in which Viewtech leased a large complex one office to another, he simply has to
and equipped it with the most modern technology. unplug his phone from the old location
and plug it in to the new office; his tele-
■ Viewtech’s headquarters in Oceanside,
California.
TELE-satellite World www.TELE-satellite.com/...
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Available online starting from 2 October 2009
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2. ■ Rob Rhine
is Viewtech’s
President
and runs the
company
together with
Jung Kwak.
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3. ■ Ethan Morris is Operations Manager and sits in his office in
front of a futuristic surround monitor system: Starship Viewsat
is ready for blastoff.
■ Viewsat receiver problems? Jonathan Mitsunaga is
one of the technical Support employees. Every Viewsat
model is on his desk; he can quickly switch from one
model to another in order to help customers.
■ A critical area
of any company
would be
Accounting; Lucy
Roe manages this
department for
Viewtech. She also
utilizes the 3-D
monitor system to
organize all the
incoming and
outgoing invoices.
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4. ■ Donna Elder is Viewsat’s
receptionist; she greets every
visitor. The display case can be
seen in the background with all of
Viewsat’s satellite receiver models.
phone number would follow him to the ees, all of which are young. In the large 2005.” Jung Kwak is originally from South
new office. Sophisticated! president’s office on the first floor we find Korea but has since become a US citizen.
Rob Rhine, President of Viewtech, Inc. He
It’s not surprising that Viewtech is so explains to us how it all started: “Jung Rob Rhine and Jung Kwak were col-
sophisticated. It is made up of 12 employ- Kwak founded the company in May of leagues years before in a computer com-
pany. Rob thinks back: “Back then I was
Vice President of this company and Jung
Kwak was a Sales Account Executive.” Rob
could see back then already that there
was a lot more to Jung Kwak and that he
came up with many different ideas. Jung
Kwak eventually left that company and
their paths separated for several years.
Early in 2005, Jung Kwak came to Rob
Rhine looking for help in starting a com-
pany that dealt with satellite reception,
particularly with the sale of satellite sys-
tems to the Korean population in Califor-
nia. For Rob that could have been the end
of it, but towards the end of 2005 he got
a call from Jung Kwak: his business was
expanding so fast that he needed help.
Rob explains, “That call couldn’t have
come at a better time; I had been at that
company for 11 years and was beginning
to look into other opportunities.”
Without any hesitation, Rob Rhine
jumped on board in January 2006 as
Viewtech’s President and took over run-
ning the company. In the meantime Jung
Kwak for the most part backed away from
day-to-day operations and now dedicates
himself to coming up with new ideas for
the company. “Hence the company name
Viewtech”, explains Rob pointing out that
their receiver product line is marketed
under the brand name Viewsat: “We
wanted to leave open the possibility that
■ A view of only a small portion of we might market products other than
the warehouse. The palettes in the those related to satellite reception.”
background are stacked with 250
receivers.
Viewtech has had quite a bit of growth
over the past few tears: “On average
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5. ■ Repairs, even with the best
quality products, cannot
be avoided. For Heung Kuk
Choi, who comes from South
Korea, it’s not a problem. He
can handle any problem in
Viewtech’s fully equipped
repair shop.
we’ve had about US$ 35 million in sales
each year”, comments Rob, “for 2009
■ His colleague we’re expecting the same result.”
Sejong Kim, also
from South Korea,
can handle repairs
The largest market for Viewtech is the
just as effectively. USA although sales in Latin America are
strongly increasing. “We are working with
a distributor in Mexico and also one in
Panama that covers all of the remaining
South American region.” Rob is convinced
that the expansion into South America
should in the future more than make up
for the economic downturn in the USA.
We asked Operations Manager Ethan
Morris what the HD situation is: “In 2009
10% of our receivers will be HD models
but in 2010 we expect that number to
increase to 25%.” A test report for the
brand new HD MAX model is planned for
the next issue of TELE-satellite. “In just a
few months we will be introducing our first
Twin HD PVR to the market”, added Ethan.
This upcoming model is also planned for
a test in a future issue of TELE-satellite.
We can’t wait to see what quality prod-
ucts will carry the Viewsat label!
Viewtech is growth-oriented. Their
large headquarters has plenty of room,
and not just for increased storage space.
Viewtech is clearly on an expansion
course!
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6. ■ Is Viewtech really a satellite
company? A peek on the roof would
tell us without a doubt. Sure enough,
there’s Heung Kuk Choi aligning one
of their six satellite dishes. The sixth
antenna is on the other side of the
roof and is a multifeed dish.
■ All satellite cables ...and are then ■
meet here… redistributed to individual
offices. If an employee
moves from one office
to another, he just needs
to reconnect his cable in
the new office where he
will then have the same
reception as before.
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