Vidyo Enabled Customer Engagement Comes of Age - Vidyo
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More than 80% of modern consumers have smartphones and the number is still growing. With access to internet from smartphones, video communication in customer service is predicted to be the coming trend in customer engagement. Take a look at this brief information to know how visual communication and video communication will bring changes in customer engagement. More about Vidyo products: http://www.vidyo.com/products/
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Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
Main news related to the CCS TSI 2023 (2023/1695)
An English 🇬🇧 translation of a presentation to the speech I gave about the main changes brought by CCS TSI 2023 at the biggest Czech conference on Communications and signalling systems on Railways, which was held in Clarion Hotel Olomouc from 7th to 9th November 2023 (konferenceszt.cz). Attended by around 500 participants and 200 on-line followers.
The original Czech 🇨🇿 version of the presentation can be found here: https://www.slideshare.net/slideshow/hlavni-novinky-souvisejici-s-ccs-tsi-2023-2023-1695/269688092 .
The videorecording (in Czech) from the presentation is available here: https://youtu.be/WzjJWm4IyPk?si=SImb06tuXGb30BEH .
5th LF Energy Power Grid Model Meet-up Slides
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
GraphRAG for LifeSciences Hands-On with the Clinical Knowledge Graph
Tomaz Bratanic
Graph ML and GenAI Expert - Neo4j
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
Northern Engraving | Nameplate Manufacturing Process - 2024
Manufacturing custom quality metal nameplates and badges involves several standard operations. Processes include sheet prep, lithography, screening, coating, punch press and inspection. All decoration is completed in the flat sheet with adhesive and tooling operations following. The possibilities for creating unique durable nameplates are endless. How will you create your brand identity? We can help!
Leveraging the Graph for Clinical Trials and Standards
Katja Glaß
OpenStudyBuilder Community Manager - Katja Glaß Consulting
Marius Conjeaud
Principal Consultant - Neo4j
Harnessing the Power of NLP and Knowledge Graphs for Opioid Research
Gursev Pirge, PhD
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Introduction of Cybersecurity with OSS at Code Europe 2024
I develop the Ruby programming language, RubyGems, and Bundler, which are package managers for Ruby. Today, I will introduce how to enhance the security of your application using open-source software (OSS) examples from Ruby and RubyGems.
The first topic is CVE (Common Vulnerabilities and Exposures). I have published CVEs many times. But what exactly is a CVE? I'll provide a basic understanding of CVEs and explain how to detect and handle vulnerabilities in OSS.
Next, let's discuss package managers. Package managers play a critical role in the OSS ecosystem. I'll explain how to manage library dependencies in your application.
I'll share insights into how the Ruby and RubyGems core team works to keep our ecosystem safe. By the end of this talk, you'll have a better understanding of how to safeguard your code.
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Vidyo Enabled Customer Engagement Comes of Age - Vidyo
- 1. 83% OF CONSUMERS AGES 18 – 29 HAVE A SMARTPHONE OF INTERNET USERS ACCESS THE INTERNET THROUGH THEIR MOBILE DEVICES TODAY 2 BY THE END OF 2015 3 OF KINDLE FIRE HDX CUSTOMER QUESTIONS NOW COME VIA THE AMAZON MAYDAY BUTTON 5 OF BANKS RATE MOBILE BANKING APPLICATIONS AS A HIGH INVESTMENT PRIORITY 7 OF BANKS REPORT INCREASING INVESTMENT ON CUSTOMER SERVICE AND CUSTOMER EXPERIENCE 7 OF AMERICANS WITH A HOUSEHOLD INCOME OVER $75,000 A YEAR HAD EXPERIENCE WITH VIDEO CALLING 4 CUSTOMERS WHO ARE FULLY ENGAGED BRING FULLY ENGAGED POLICY OWNERS PURCHASE OVER 100 OF THE 500 LARGEST GLOBAL BUSINESSES WILL INTRODUCE VIDEO-BASED CHAT BY 2018 FOR CUSTOMER-FACING INTERACTIONS THAN ACTIVELY DISENGAGED POLICY OWNERS DO THAN CUSTOMERS WHO ARE ACTIVELY DISENGAGED VIDEO-ENABLED CUSTOMER ENGAGEMENT COMES OF AGE 88% 78% 25% 34% 75% 37% 22% MORE TYPES PRODUCT $75,000+ 2 BILLION SMARTPHONE USERS MORE REVENUE ? VIDYO, INC. (CORPORATE HEADQUARTERS) 433 HACKENSACK AVE., HACKENSACK, NJ 07601, USA TEL: 201.289.8597 TOLL-FREE: 866.998.4396 EMAIL: VIDYOINFO@VIDYO.COM APAC APAC@VIDYO.COM +852 3478 3870 EMEA EMEA@VIDYO.COM +33 (0) 488 718 823 INDIA INDIA@VIDYO.COM +91 124 4111671 © 2015 VIDYO, INC. ALL RIGHTS RESERVED. VIDYO AND OTHER TRADEMARKS USED HEREIN ARE TRADEMARKS OR REGISTERED TRADEMARKS OF VIDYO, INC. OR THEIR RESPECTIVE OWNERS. ALL SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE, SYSTEM SPECIFICS MAY VARY. VIDYO PRODUCTS ARE COVERED BY ONE OR MORE ISSUED AND/OR PENDING US OR FOREIGN PATENTS OR PATENT APPLICATIONS. VISIT WWW.VIDYO.COM/PATENT-NOTICES FOR MORE INFORMATION. WWW.VIDYO.COM 1 Pew Research Center, February 27, 2014 http://www.factbrowser.com/facts/14672/ 2 DazeInfo, “Internet Around the World: 25% People Access Internet Through Mobile Devices!”, April 3, 2014 http://dazeinfo.com/2014/04/03/internet-around-world-25-people-access-internet-mobile-devices/ 3 DazeInfo, “2 Billion Smartphone Users By 2015: 83% of Internet Usage From Mobiles”, January 23, 2014 http://dazeinfo.com/2014/01/23/smartphone-users-growth-mobile-internet-2014-2017/ 4 Mashable, “One in Five Americans Make Video Calls”, October 13, 2010 http://mashable.com/2010/10/13/video-calling-stats-pew/ 5 Amazon.com, “75% of Kindle Fire HDX Customer Questions Now Come via the Mayday Button - Average Response Time is Just 9.75 Seconds”, June 13, 2014 http://www.businesswire.com/news/home/20140613005080/en/75-Kindle-Fire-HDX-Customer-Questions-Mayday#.VRBjgUKZDjQ 6 Gartner, “Gartner Report Highlights Growth of Contextualized Video Chat Support”, January 9, 2015 http://www.onsip.com/blog/2015/01/09/gartner-report-highlights-growth-of-contextualized-video-chat-support 7 Efma, “Innovation in Retail Banking 2014”, October 2014 http://www.efma.com//index.php/resources/studies/detail/EN/1/507/1-195YPE 8 SAP, “44 Facts Defining the Future of Customer Engagement”, October 13, 2014 http://www.news-sap.com/44-facts-defining-future-of-customer-engagement/ 6 8 8 1