The document discusses the importance of values, both personal and business values. It explores how authenticity, relationships, and stories are key values that define individuals and companies. Focusing on people skills rather than just professional skills is emphasized as critical for building strong, loyal relationships and teams through open communication. Sharing one's unique talents and stories in an authentic way can help distinguish a company and allow them to provide better service through truly understanding clients and their needs.

1. VALUE/VALUES
Juliana Catlin, FASID
Thursday, 6 October, 11

2. WHO REMEMBERS?
WHEN MONEY GREW ON TREES
OVERHEAD WAS SOMETHING WE
RARELY HAD TO CONSIDER
CLIENTS UNDERSTOOD THAT THE
CREATIVE PROCESS TOOK TIME
Thursday, 6 October, 11

3. I CAN’T SWIM
Thursday, 6 October, 11

4. the fall didn’t
kill you
what do you value
do values matter
finding the best in your value
Thursday, 6 October, 11

5. Success is the ability to go from
one failure to another with no
loss of enthusiasm.
Winston churchill
Thursday, 6 October, 11

6. In the MIDDLE
OF DIFFICULTY
LIES
OPPORTUNITY
E I N S T E I N
Thursday, 6 October, 11

7. The Strong have
survived - the best
have made it
Thursday, 6 October, 11

8. personal values
business values
Why do we consider them different?
Trustworthy in all things
Choices matter
Grandmother’s opinion
Thursday, 6 October, 11

9. What Defines
us is not how
we behave
when things
are good, it is
how we react
when thing are
bad
Thursday, 6 October, 11

10. Authenticity is living
true to your gut
How often have you spent months or even
years coming to the same decision
your internal self told you early on?
wasting time, emotional energy & money
Thursday, 6 October, 11

11. The most
exhausting thing
you can be is
inauthentic.
Anne Lindberg
Thursday, 6 October, 11

12. When SOMETHING in
your gut feels wrong it
does not go uphill
The question is not what is
the right thing to do,
the question is how
to get the right thing done.
harvard ethics panel
Thursday, 6 October, 11

13. everyone makes
mistakes
not everyone helps
frame the
solutions
Thursday, 6 October, 11

14. We beat ourselves up about
over-giving yet it is at the very
core of our success
Thursday, 6 October, 11

15. Changing our mindsets to sharing
our unique talents
without focusing on the getting
extreme giving
follows
Extreme recieving
Thursday, 6 October, 11

16. companies have followed
that example
Starbucks - benefits
Toms Shoes - caring
Apple - freedom/trust
Thursday, 6 October, 11

17. spending time
discovering
the real you
Center
for Creative
Leadership
CCL
Thursday, 6 October, 11

18. rethink the
value of you
and the bonds
you build
Your relationships become a key value
for you and your team for life
Thursday, 6 October, 11

19. All the social network
in the world cannot
replace you
Thursday, 6 October, 11

20. finding what is
unique about
you, means you
can free
yourself of
what does
not need
you
Thursday, 6 October, 11

21. Professional Skills
vs. People Skills
100
Professional Skills 10% 75
50
People Skills 90%
25
0
Thursday, 6 October, 11

22. Finding
others to
free you for
your unique
skills
o t h e r s e x c e l
a t y o u r g a p s
e m p o w e r t h e m
Thursday, 6 October, 11

23. Unlocking
Loyalty &
Faithfulness in
your team
Discuss the Important Things
with Your Team
Why they do what they do
Thursday, 6 October, 11

24. Bad relationships
Happen
Thursday, 6 October, 11

25. the wrong fit of client or staff steals
the creative energy of everyone
Thursday, 6 October, 11

26. How quickly and
honourably you
fix a relational
problem tells
everyone else
they matter
Thursday, 6 October, 11

27. creative people need time and
permission for
recess and story time
Thursday, 6 October, 11

28. the power
of your stories
to those you serve
or want to serve
The Cookie Story
Thursday, 6 October, 11

29. Finding Your Stories
Consider your stories as key to who you are
Develop your stories and your history
Be willing to share your stories in authentic
ways
Risk being real to build strong relationships
with clients
Build relationships that can stand the test of
time
Thursday, 6 October, 11

30. firms have stories
They distinguish you
The stories matter and
are great ways to
deliver your message
Your giving stories of
your extreme care
make you different
Thursday, 6 October, 11

31. Celebrate the chance
to build
true
relationships
One real relationship can change your life
Thursday, 6 October, 11

32. Enjoy your day
Share a Story &
build a true
relationship
Thursday, 6 October, 11