This document summarizes the past performance of USSMC over 25 years providing professional services to government agencies. It outlines USSMC's experience in areas such as program management, logistics, training, consulting and IT support for clients including NOAA, HUD, Navy, VA, DHS and USAF. USSMC has supported efforts such as conferences, seminars, training programs and small business initiatives for its clients. It demonstrates USSMC's capabilities and performance history in delivering a wide range of services to federal government customers.
USSMC is a minority veteran woman owned small business that provides management consulting, organizational development, human resources, IT, engineering, and business services. It has over 25 years of experience working with federal, state, and local governments. USSMC brings expertise through its staff of former military officers, government employees, scientists, and IT professionals. It serves clients through four divisions and has partnerships with other small businesses.
This document provides an overview of USSMC Corp., a minority veteran woman owned small business founded in 1985 specializing in federal government contracting. USSMC Corp. has over 25 years of experience serving 16 federal departments and agencies. They provide services such as IT, engineering, management consulting, and training. Their staff includes experts from various military branches and government agencies.
Lance Jackson worked as a project manager from April 2013 to July 2015 on two California healthcare projects - the California Healthcare Eligibility, Enrollment and Retention System (CalHEERS) and the Health Exchange and Medi-Cal Interface (HEMI). As project manager, his responsibilities included working closely with various stakeholders, disseminating deliverables, participating in reviews and meetings, managing risks and issues, and documenting project status and accomplishments to help ensure the projects' success. The projects involved building a complex, statewide system integrating multiple applications, systems, platforms, and databases to interface healthcare programs with users, providers, and other state and federal systems.
Ann Crittenden has over 30 years of experience in military, federal, and civilian manpower management and consulting. She has expertise in areas such as business process improvement, training, program management, and contract administration. As a consultant, she has helped optimize programs, reduce costs, and streamline processes. Her background includes serving as a manpower management consultant, Marine Corps staff officer, and IBM managing consultant.
Ann Crittenden has over 30 years of experience in military, federal, and civilian manpower management and consulting. She has expertise in areas such as business process improvement, training, program management, and contract administration. Some of her accomplishments include improving a nearly defunct Marine Corps program using Lean Six Sigma processes, authoring the first Marine Corps manpower management doctrinal manual, and developing an Army career management system. She has held positions managing large programs and supervising many employees.
Joe Muñoz is seeking a project support position utilizing over 15 years of experience providing administrative and project management support to Navy programs. He has experience coordinating project schedules and documentation, reporting progress, and resolving issues. Muñoz holds a Master's in Business Administration and multiple training certificates in acquisition management, business, and Lean Six Sigma from the Defense Acquisition University.
Vincent D'Agati has over 30 years of experience in financial management and SAP consulting. He has worked for many large organizations in both the commercial and government sectors, including Kraft Foods, the United Nations, the US Army, Navy, and Agriculture Department. D'Agati has extensive experience implementing and managing SAP projects, particularly those involving financials, project systems, and funds management. He is proficient in various SAP modules, project management methodologies, and business process modeling tools.
RESUME and COMPETENCIES_BRYAN LOUVIERE_2016-Bryan Louviere
This document is a resume for Bryan K. Louviere that highlights his experience in leadership, management, project management, budgeting, and procurement. Over his 15+ year career, he has held management roles at CenturyLink, Merrill Lynch, Allstate Insurance, and most recently as a Purchasing and Supply Management Specialist for the US Postal Service. He has a demonstrated ability to lead teams, manage budgets over $400M, develop databases, and complete projects on time and under budget.
USSMC is a minority veteran woman owned small business that provides management consulting, organizational development, human resources, IT, engineering, and business services. It has over 25 years of experience working with federal, state, and local governments. USSMC brings expertise through its staff of former military officers, government employees, scientists, and IT professionals. It serves clients through four divisions and has partnerships with other small businesses.
This document provides an overview of USSMC Corp., a minority veteran woman owned small business founded in 1985 specializing in federal government contracting. USSMC Corp. has over 25 years of experience serving 16 federal departments and agencies. They provide services such as IT, engineering, management consulting, and training. Their staff includes experts from various military branches and government agencies.
Lance Jackson worked as a project manager from April 2013 to July 2015 on two California healthcare projects - the California Healthcare Eligibility, Enrollment and Retention System (CalHEERS) and the Health Exchange and Medi-Cal Interface (HEMI). As project manager, his responsibilities included working closely with various stakeholders, disseminating deliverables, participating in reviews and meetings, managing risks and issues, and documenting project status and accomplishments to help ensure the projects' success. The projects involved building a complex, statewide system integrating multiple applications, systems, platforms, and databases to interface healthcare programs with users, providers, and other state and federal systems.
Ann Crittenden has over 30 years of experience in military, federal, and civilian manpower management and consulting. She has expertise in areas such as business process improvement, training, program management, and contract administration. As a consultant, she has helped optimize programs, reduce costs, and streamline processes. Her background includes serving as a manpower management consultant, Marine Corps staff officer, and IBM managing consultant.
Ann Crittenden has over 30 years of experience in military, federal, and civilian manpower management and consulting. She has expertise in areas such as business process improvement, training, program management, and contract administration. Some of her accomplishments include improving a nearly defunct Marine Corps program using Lean Six Sigma processes, authoring the first Marine Corps manpower management doctrinal manual, and developing an Army career management system. She has held positions managing large programs and supervising many employees.
Joe Muñoz is seeking a project support position utilizing over 15 years of experience providing administrative and project management support to Navy programs. He has experience coordinating project schedules and documentation, reporting progress, and resolving issues. Muñoz holds a Master's in Business Administration and multiple training certificates in acquisition management, business, and Lean Six Sigma from the Defense Acquisition University.
Vincent D'Agati has over 30 years of experience in financial management and SAP consulting. He has worked for many large organizations in both the commercial and government sectors, including Kraft Foods, the United Nations, the US Army, Navy, and Agriculture Department. D'Agati has extensive experience implementing and managing SAP projects, particularly those involving financials, project systems, and funds management. He is proficient in various SAP modules, project management methodologies, and business process modeling tools.
RESUME and COMPETENCIES_BRYAN LOUVIERE_2016-Bryan Louviere
This document is a resume for Bryan K. Louviere that highlights his experience in leadership, management, project management, budgeting, and procurement. Over his 15+ year career, he has held management roles at CenturyLink, Merrill Lynch, Allstate Insurance, and most recently as a Purchasing and Supply Management Specialist for the US Postal Service. He has a demonstrated ability to lead teams, manage budgets over $400M, develop databases, and complete projects on time and under budget.
Brenda Hennessee Tengel has over 22 years of experience leading nonprofit organizations, with responsibilities including managing budgets over $4 million and staff teams of over 250 people. She has expertise in areas such as marketing, strategic planning, program development, and operations management. Notable achievements include launching successful fundraising events, cultivating strategic partnerships, analyzing operations to improve efficiency, and managing facility development projects. She holds certifications in Six Sigma and YMCA leadership and has worked in director-level positions for the YMCA of Greater Charlotte and other nonprofit organizations.
New AmeriCorps Program Orientation August 2014br7059hotmail
The New Program Start-up Institute is a series of workshops designed to provide orientation and guidance to new AmeriCorps grantees to help them launch successful programs. The August 20th session will focus on AmeriCorps member and site management as well as financial management systems. The agenda includes overviews of site management, member management, and financial management systems, followed by closing remarks.
Janet Garcia has 12 years of experience in administrative support roles across various industries including aviation maintenance, accounting, human resources, and retail. She possesses a Bachelor's degree in Psychology and Business Administration, and has experience managing logs and records as well as providing HR and accounting assistance. Garcia is proficient in Microsoft Office, has a Secret Security Clearance, and is seeking new opportunities to utilize her skills in an administrative professional role.
Lori Irwin has over 20 years of experience in financial planning and administration. She holds an MBA with an emphasis in finance and is a Certified Financial Planner. Currently she works as a Financial Empowerment Coordinator implementing a financial education program for 500 families in Virginia Beach. Previously she was the Director of Financial Stability for United Way South Hampton Roads, where she developed a regional financial stability program. She has also worked as a financial planner and in operations and human resources roles for financial services firms.
Jose Davila has over 20 years of experience as a program manager, systems engineer, and executive in defense contracting. He has managed large contracts and programs involving command and control, communications, computers, and intelligence systems. More recently, he was the CEO of his own investment consulting and marketing firm. He offers advanced skills in program management, systems engineering, and consulting for defense customers.
Craig Patterson has over 20 years of experience in IT strategy, project management, and consulting. He currently works at Visa Inc. managing IT project portfolios and advising senior leadership. Previously, he held management roles at companies such as ERM Partners, Accenture, BearingPoint, and RGS Associates where he led teams and clients in various industries on projects involving IT strategy, architecture, and transformation. Patterson has an MBA and Master's in Policy Management and is a certified Project Management Professional and ITIL Foundation.
This document contains Kenneth L. Winter's resume. It summarizes his professional qualifications and experience in areas like budgeting, program design, quality control, and customer service. It then lists his professional experience in roles such as Product Manager, Director of Monitoring, and Deputy Executive Director. Finally, it provides his education history and references.
William Shaddrix is a senior consultant at Booz Allen Hamilton with over 4 years of experience supporting various federal and defense clients. He has expertise in business process reengineering, process improvement, strategic communications, and organizational efficiency. Shaddrix holds a bachelor's degree in psychology and a secret security clearance. Currently he supports the Navy's financial improvement program by identifying and implementing financial process standards.
The document is a resume for Drenda D. Morrissette that outlines her professional experience and education. It details her current role as a Program Specialist at the Centers for Disease Control and Prevention where she provides administrative support for programs. It also describes past roles including administrative work during the Ebola response in Sierra Leone and experience in public health administration, business administration, and logistics operations management.
David Phelan is a retired Navy SEAL Senior Chief with over 27 years of military experience and 8 years of experience in the private sector. He has executive leadership experience in project management, problem solving, conflict resolution, and training. His areas of expertise include executive management, program management, health care management, and military experience as a Navy SEAL and Independent Duty Corpsman. He is currently pursuing a Bachelor's degree in General Studies from Excelsior College.
Asset management by strategic objectives by Vivek KangesuVivek Kangesu
Over the years I have taken several approaches to the whole of organizational asset management to achieve organizational strategic objectives. The common elements of these approaches include the following:
1. Organizational-led asset management is categorized into Operational asset management; Strategic asset management; and Financial asset management.
2. Integration of strategic asset management, long-term financial management, strategic service management, and -workforce management
3. Analysis of total costs of services including enabling costs
4. Quantification of scope and levels of services and the associated cost of services to inform the community.
5. Transform organizational asset management into portfolio management through reverse engineering.
I am confident that the asset management concepts are complementary for corporate managers looking for asset business improvements or transformation. Vivek K
Kathleen Becker has over 25 years of experience in management, data strategy, team building, and technical support. She currently works as a Senior Management Analyst providing customer support, quality assurance, and training for the U.S. Department of Transportation. Previously she has held roles managing data conversion projects, billing processes, and application support. She has a Bachelor's degree in Criminal Justice from Old Dominion University.
Mark Bryant is a project manager with over 20 years of experience managing projects in application development, network infrastructure, and business improvement. He has experience leading teams using both waterfall and agile methodologies. Bryant has managed projects with budgets up to $2.5 million. He currently works as a project manager at First Data, where he delivers complex application development projects on time and within budget.
Mark Barrett has over 20 years of experience in project management, operations management, website design and development, and information security. He currently works as a project control specialist and deputy project manager providing support to the United States Presidential Commission on Enhancing National Cybersecurity. Previously, he held roles as a web systems development specialist, web master, and 508 compliance manager at Lockheed Martin and as a credit officer and underwriting manager at Capital One.
Kathryn Wells Richmond has over 20 years of experience as a business analyst, project manager, and financial analyst. She has extensive experience implementing and supporting ERP systems like PeopleSoft and Hyperion, as well as data analysis and reporting. Her background includes change management, process improvement, requirements gathering, and testing. She holds a Green Belt in Six Sigma and a Bachelor's in Finance from Baylor University.
This document provides an overview and executive summary of an ERP feasibility study conducted for Milwaukee County, WI. The study assessed the County's current financial, HR, and other systems and processes to identify options for modernizing or replacing aging systems. Key findings included that the current financial and HR systems are outdated and risks to the County are increasing. The study evaluated maintaining the status quo, upgrading existing systems, and implementing a new ERP system. It recommended a new ERP system to better integrate functions and meet departments' needs. The next steps proposed were to establish governance, issue an RFP, and implement in phases while redesigning processes.
Mukur Hazari has over 15 years of experience in project management, business analysis, and supply chain management. He currently works as a Project Manager at Sterling Heritage Corporation, where he manages a $3 million project for the Department of Veterans Affairs. Previously, he held various roles at IBM, including managing a project in Kenya to develop a strategy for expanding a private sector alliance and testing lead for a complex system used across the US Federal Government. He has also worked on procurement systems for the Department of Energy and General Services Administration.
This document provides actions that government organizations can take to improve customer service and citizen experiences by adopting a "life events" framework. It recommends establishing cross-agency working groups to develop shared visions and plans for integrating life events into service offerings. Actions include better understanding customers by considering their journeys, designing positive experiences, and measuring performance from the perspectives of individual organizations, across organizations, and within communities of service. The goal is to transform service delivery and information sharing to meaningfully improve value for citizens.
Peggy Waters has over 30 years of experience in quality assurance, auditing, and project management. She currently works as a Quality Assurance Specialist for the Defense Health Agency, where her responsibilities include quality analysis, process documentation, auditing, and reporting. Previously, she held quality analyst roles at General Dynamics and Visa, where she gained experience with standards such as ISO, CMMI, and Lean Six Sigma. She has a secret security clearance and expertise in areas like risk management, systems engineering, and program management.
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Brenda Hennessee Tengel has over 22 years of experience leading nonprofit organizations, with responsibilities including managing budgets over $4 million and staff teams of over 250 people. She has expertise in areas such as marketing, strategic planning, program development, and operations management. Notable achievements include launching successful fundraising events, cultivating strategic partnerships, analyzing operations to improve efficiency, and managing facility development projects. She holds certifications in Six Sigma and YMCA leadership and has worked in director-level positions for the YMCA of Greater Charlotte and other nonprofit organizations.
New AmeriCorps Program Orientation August 2014br7059hotmail
The New Program Start-up Institute is a series of workshops designed to provide orientation and guidance to new AmeriCorps grantees to help them launch successful programs. The August 20th session will focus on AmeriCorps member and site management as well as financial management systems. The agenda includes overviews of site management, member management, and financial management systems, followed by closing remarks.
Janet Garcia has 12 years of experience in administrative support roles across various industries including aviation maintenance, accounting, human resources, and retail. She possesses a Bachelor's degree in Psychology and Business Administration, and has experience managing logs and records as well as providing HR and accounting assistance. Garcia is proficient in Microsoft Office, has a Secret Security Clearance, and is seeking new opportunities to utilize her skills in an administrative professional role.
Lori Irwin has over 20 years of experience in financial planning and administration. She holds an MBA with an emphasis in finance and is a Certified Financial Planner. Currently she works as a Financial Empowerment Coordinator implementing a financial education program for 500 families in Virginia Beach. Previously she was the Director of Financial Stability for United Way South Hampton Roads, where she developed a regional financial stability program. She has also worked as a financial planner and in operations and human resources roles for financial services firms.
Jose Davila has over 20 years of experience as a program manager, systems engineer, and executive in defense contracting. He has managed large contracts and programs involving command and control, communications, computers, and intelligence systems. More recently, he was the CEO of his own investment consulting and marketing firm. He offers advanced skills in program management, systems engineering, and consulting for defense customers.
Craig Patterson has over 20 years of experience in IT strategy, project management, and consulting. He currently works at Visa Inc. managing IT project portfolios and advising senior leadership. Previously, he held management roles at companies such as ERM Partners, Accenture, BearingPoint, and RGS Associates where he led teams and clients in various industries on projects involving IT strategy, architecture, and transformation. Patterson has an MBA and Master's in Policy Management and is a certified Project Management Professional and ITIL Foundation.
This document contains Kenneth L. Winter's resume. It summarizes his professional qualifications and experience in areas like budgeting, program design, quality control, and customer service. It then lists his professional experience in roles such as Product Manager, Director of Monitoring, and Deputy Executive Director. Finally, it provides his education history and references.
William Shaddrix is a senior consultant at Booz Allen Hamilton with over 4 years of experience supporting various federal and defense clients. He has expertise in business process reengineering, process improvement, strategic communications, and organizational efficiency. Shaddrix holds a bachelor's degree in psychology and a secret security clearance. Currently he supports the Navy's financial improvement program by identifying and implementing financial process standards.
The document is a resume for Drenda D. Morrissette that outlines her professional experience and education. It details her current role as a Program Specialist at the Centers for Disease Control and Prevention where she provides administrative support for programs. It also describes past roles including administrative work during the Ebola response in Sierra Leone and experience in public health administration, business administration, and logistics operations management.
David Phelan is a retired Navy SEAL Senior Chief with over 27 years of military experience and 8 years of experience in the private sector. He has executive leadership experience in project management, problem solving, conflict resolution, and training. His areas of expertise include executive management, program management, health care management, and military experience as a Navy SEAL and Independent Duty Corpsman. He is currently pursuing a Bachelor's degree in General Studies from Excelsior College.
Asset management by strategic objectives by Vivek KangesuVivek Kangesu
Over the years I have taken several approaches to the whole of organizational asset management to achieve organizational strategic objectives. The common elements of these approaches include the following:
1. Organizational-led asset management is categorized into Operational asset management; Strategic asset management; and Financial asset management.
2. Integration of strategic asset management, long-term financial management, strategic service management, and -workforce management
3. Analysis of total costs of services including enabling costs
4. Quantification of scope and levels of services and the associated cost of services to inform the community.
5. Transform organizational asset management into portfolio management through reverse engineering.
I am confident that the asset management concepts are complementary for corporate managers looking for asset business improvements or transformation. Vivek K
Kathleen Becker has over 25 years of experience in management, data strategy, team building, and technical support. She currently works as a Senior Management Analyst providing customer support, quality assurance, and training for the U.S. Department of Transportation. Previously she has held roles managing data conversion projects, billing processes, and application support. She has a Bachelor's degree in Criminal Justice from Old Dominion University.
Mark Bryant is a project manager with over 20 years of experience managing projects in application development, network infrastructure, and business improvement. He has experience leading teams using both waterfall and agile methodologies. Bryant has managed projects with budgets up to $2.5 million. He currently works as a project manager at First Data, where he delivers complex application development projects on time and within budget.
Mark Barrett has over 20 years of experience in project management, operations management, website design and development, and information security. He currently works as a project control specialist and deputy project manager providing support to the United States Presidential Commission on Enhancing National Cybersecurity. Previously, he held roles as a web systems development specialist, web master, and 508 compliance manager at Lockheed Martin and as a credit officer and underwriting manager at Capital One.
Kathryn Wells Richmond has over 20 years of experience as a business analyst, project manager, and financial analyst. She has extensive experience implementing and supporting ERP systems like PeopleSoft and Hyperion, as well as data analysis and reporting. Her background includes change management, process improvement, requirements gathering, and testing. She holds a Green Belt in Six Sigma and a Bachelor's in Finance from Baylor University.
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Mukur Hazari has over 15 years of experience in project management, business analysis, and supply chain management. He currently works as a Project Manager at Sterling Heritage Corporation, where he manages a $3 million project for the Department of Veterans Affairs. Previously, he held various roles at IBM, including managing a project in Kenya to develop a strategy for expanding a private sector alliance and testing lead for a complex system used across the US Federal Government. He has also worked on procurement systems for the Department of Energy and General Services Administration.
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Similar to USSMC 2016 Brief Past Performance [915[1] (20)
3. 3
USSMC is now a Navy Seaport-e
Prime Contractor:
The Navy awarded indefinite delivery/indefinite-
quantity, multiple-award contracts to 914
contractors that will provide for their competition
for service requirements solicited by Naval Sea
Systems Command, Naval Air Systems
Command, Space and Naval Warfare Systems
Command, Naval Supply Systems Command, Military Sealift Command,
Naval Facilities Command, Strategic Systems Programs, Office of Naval
Research and the U.S. Marine Corps. USSMC was one of the Awardees.
The 22 functional service areas within the scope of the contracts include:
1) research and development support, 2) engineering system engineering
and process engineering support, 3) modeling, simulation, stimulation and
analysis support, 4) prototyping, pre-production, model-making and fabric
support, 5) system design documentation and technical data support, 6)
software engineering, development, programming and network support,
7) reliability, maintainability and availability support, 8) human factors,
performance and usability engineering support, 9) system safety
engineering support, 10) configuration management support, 11) quality
assurance support, 12) information system development, information
assurance and information technology support, 13) ship inactivation and
disposal support, 14) interoperability, test and evaluation, trials support,
15) measurement facilities, range and instrumentation support, 16)
acquisition logistics support, 17) supply and provisioning support, 18)
training support, 19) in-service engineering, fleet introduction, installation
and checkout support, 20) program support, 21) functional and
administrative, finance support, and 22) public affairs and multimedia
support.
A
Partnership:
USSMC’s President/CEO served as one of the keynote veteran
speakers at the Veterans Women’s Conference held at the
Arlington Veterans Memorial in Arlington, VA to hundreds of
veteran women owned small businesses in celebration of the new
women’s 8(m) program. This event was co- sponsored by the US
Small Business Administration Veterans Program. She was also
honored as well.
National Grantee Meeting:
USSMC is currently providing program management consulting,
logistical and administrative support, graphical design, signage, web
development, web streaming/webinar, video and audio visual-support,
meeting room requirements, giveaways, food and travel
requirements. USSMC is also responsible for full contract negotiation
for the Department of Health and Human Services. This was in
preparation for over 300 program participants. This requirement was
held at the Grand Hyatt Washington. Additional support is required for
the Regional Training.
National Path Stakeholders Meeting-
USSMC provided management consultant, logistical support,
graphical design, made hotel arrangements with the Grand
Hyatt Washington and negotiated contract and required
meeting rooms, AV Equipment, lunch, breaks and travel
arrangements (Air, bus, and train arrangements for a national
managers meeting for 40 participants. This requirement was for
SAMSHA’s National Path Stakeholders Meeting. USSMC also
under this requirement planned for other efforts for over 600
participants nationally across 50 states and the US Territories.
Completed a customer service survey. Business Results,
Quality Assurance and Customers Service Relations
Management is paramount and foremost.
USSMC’s President/CEO served as Keynote Speaker at a
Managers retreat in San Antonio, Texas for over 30 managers.
Addressed how managers needed to move as a team in the
future as a small business company to be competitive in the
Global and Federal Market Place. Client company has grown to
over 700 hundred employees.
4. 4
On behalf of the Richmond SBA
District Office
USSMC provides business training to several of their business partners to
include:
• The Portsmouth Economic Development Office
• The Hampton University Small Business Incubator Program
• The Hampton Roads Urban League
• The Beulah Baptist Church
This training encompasses such subjects as the 8(a) development
program, responding to an RFP and the Success for Business growth.
Over two hundred small business participants were involved in this
training.
U.S. Veterans Affairs
Administration:
This event deployed a new veteran incubator
program for service-disabled veterans who
participated in the VETSUCCESSS program.
Since USSMC’s Veterans Training Education
Development Business Academy (VTEDBA)
program was so well received the OSDBU and Vet Success/VR&E
Services, VACO, WASHINGTON, DC requested that USSMC
presented to (90) VA Employment Coordinators the VA National
Conference Center in Leesburg VA. The theme of the presentation
was on Self Employment for Service Disabled Veterans. USSMC also
was requested to speak at a mini conference for the Veterans
Conference in New Orleans where over 5,000 veteran small National
Employment Coordinator’s on June 7, 2011.
Also provided IT and Logistical support services, information
assurance to DC VA Hospital VISN.
USSMC is recently awarded a Business Supportive and
Management Consulting Services Contract. USSMC is to provide
these services to all of VDOT’s approved small disadvantaged
business participants.
USSMC provides planning, program
management and logistical support,
information assurance and facilities
management support for this DOD US Air
Force installation.
DHS Second Annual Acquisition
Seminar
at Fort Belvoir Officers Club
USSMC coordinated the Department of
Homeland’s Security’s Program, Project
Management and Transportation services
for the agency’s entire Acquisition and
Procurement Staff (300) from all agencies of Homeland Security to
include: the Homeland Security Headquarters Office, the Transportation
Security Administration, the US Customs and Border Protection, the US
Citizenship & Immigration Services and Custom Enforcement, US Secret
Service, the Federal Emergency Management Agency and the US Coast
Guard. Provided administrative, technical and logistical support, and
graphic design, ordering of specialized give-a-ways, held meetings with
customer and USSMC staff, coordinated food with Fort Belvoir Officers
Club. Coordinated security, a/v and video support with Fort Belvoir’s
Officers club and music. We were responsible for signage and floor plan
layouts, parking, delivery of equipment and conference materials,
arrangements, set up and badges, worked with customer on all change
requests, travel requirements, program agenda and bios. Kept customer,
contracts and all parties concerned abreast of any changes. We have
provided weekly to bi-weekly status reports to customer, staff and
contracts. We have provided final the report. CPARS assessment our
client indicated excellent to outstanding evaluation.
United States Department of
Agriculture USDA OCIO services
provided by USSMC:
• Program /Project Management
• USSMC prepared the curriculum
• Provided online training for the subject areas to over 1500
training participants all over the US
• Graphics Support Services and Printing
Web Server 2010 , Conflict Resolution, Time Management, Quality
Customer Service, and Motivating Employees. Students registered
online and followed the class presentations using Live Meeting.
USSMC utilized its backend database to keep track of all web-based
class activities. USSMC also coordinated all mailings and other
logistical support efforts.
5. 5
DHS Third Annual Industry Day
USSMC coordinated all registration, webinar and website, logistical
support to Homeland Security and the following agencies: the Homeland
Security Headquarters Office, the Transportation Security Administration,
the US Customs and Border Protection, the US Citizenship & Immigration
Services and Custom Enforcement, US Secret Service, the Federal
Emergency Management Agency and the US Coast Guard. We also
provided IT, graphic design, layout, program and agenda development,
registration, and AV for the 2010 Department of Homeland Security’s
Industry Day for 625 business participants, held at the Ronald Reagan
International Trade Center Building in Washington, D.C. This included
the following agencies: the Homeland Security Headquarters Office, the
Transportation Security Administration, the US Customs and Border
Protection, the US Citizenship & Immigration Services and Custom
Enforcement, US Secret Service, the Federal Emergency Management
Agency and the US Coast Guard. A quality assurance evaluative report
was provided. This was a successful program.
USDA services provided by USSMC:
• Conducted Business Process Reengineering effort for
entire Procurement and Acquisition Office for the Chief for
Program Support.
• Program /Project Management
• Strategic Planning
• Logistical Support
• Administrative Support Services
• Human Resource Development/Technical Writing
• Events/Conference Management
• Graphics Support and Printing
Database Administration
• Information Assurance
• Correspondence/Help Desk Support Services
• Market Analysis for Housing for Secretary of Agency and
Under Secretary
• Training: Customer Service
• Technical (IT)
• Professional Service Training
• Baldrige Training
• Virtual Private Server
• Financial Management and Budget Analysis
• EEO Services
• Management Information Systems (MIS)
• OSDBU-Team Development Training
• Information Assurance
• Software and Hardware Buys.
• Market Research for Property/ Asset Management Portfolio
This project involved training planning, curriculum design,
development, customer service relations management, quality
assurance, evaluation, logistical support (Level 1& 2) online web
development, programming and online support.
Andrews Air Force and NASA Langley Air Force Base
(2nd
Field Investigation Region/LG)
USSMC provides the following services:
• Program Management
• Planning logistical support and facilities management support
for both DOD’s US Air Force installations.
US Department of Defense
(GCCS) DOD services provided
by USSMC:
• Program /Project Management
• Set up test and configuration of GCCS Command Center
• Intelligence Mission Project Support
• Cyber
• Family Advocacy Training
• Customer Service Relations Management
• Quality Assurance
• Contracts Acquisition Support
6. 6
The Small Business Development Center
(SBDC) Dallas, Texas
SBDC services provided by USSMC:
• Program /Project Management
• USSMC prepared the curriculum
• Training to over 180 Business Executives during a one-day
training seminar.
• Graphics Support
• USSMC was provided with a certificate for outstanding service.
Through our training we were able to assist the SBDC in
promoting small business success by providing management
education to 49 counties. This effort assisted small businesses
in creating jobs and economic growth by utilizing the elements
of quality counseling and training, community involvement and
the leveraging of resources. Completed a customer services
survey.
National Aeronautics Space
Administration (NASA):
(A Blanket Purchase
Agreement)NASA services
provided by USSMC:
• Program /Project Management
• Training (Diversity)
• Conference/Event Evaluation
This project involved training planning, curriculum design,
development and evaluation. This project involved training planning,
curriculum design, development, evaluation, logistical support (Level
1& 2) online web development, programming and online support.
USSMC has and continues to
provide the following services
for the SBA:
• Continues to serve as Management Consultant
• Program /Project Management
• National Executive Leadership Development Training for
10,000 small businesses
• DCAA Audit Training
• Business and Strategic Plan
• Marketing and doing business with the Federal Government
• Learn the procurement process and how to write winning
proposals
• Cost and Pricing/Financial Management for the 7(j)/8(a) Small
Business Owners
• Management and Leadership for the 7(j)/8(a), Hub Zone,
EWOSOB and WOSB, Small Business Owners
• Mentor Protégé Programs
• Incorporating Technology Transfer/SBIR Opportunities
• New Tax Implications and Getting a Handle on your financial
management requirement
• The Strategic Plan of the Organization
• Bid vs. No bid
• Incorporating Technology Transfer/SBIR
• How to participate in the Government Surplus Program
• This training was conducted at 50 SBA local state field offices
all over the United States to over 10,000 small businesses
• Printing
• Customer Services Relations Management
• Quality Assurance
• Strategic Planning
This project involved training planning, curriculum design, development,
evaluation, logistical support (Level 1& 2) online web development,
programming and online support.
SMALL BUSINESS CLIENTS:
As part of our passion, USSMC continues to work with several
small business clients through preparing business planning,
business development efforts and strategic planning, human
resource, organizational development/training, management
consulting and completing various certifications to include: SAM
former CCR, DBE’s, DOT, 8(a), 8(m) Women, Hub Zones, GSA
Schedules and other registrations. Business Development and
Government Services are also available to your organization.
USSMC has trained over 10,000 small businesses and over 5,000
veteran small businesses across the country. Information is
confidential. We believe that as many small businesses as
possible need to be prepared to do business with the government
and commercial clients.
7. 7
The International Broadcasting Bureau (IBB) services
provided by USSMC:
• Program /Project Management
• Human Resource
• Information System Design
• EEO
• Training
• Oracle Database Support
This project involved training planning, curriculum design; graphics
support services, development, evaluation and web development.
Bureau of Engraving and
Printing services provided by
USSMC:
• Program /Project Management
• Business Process Reengineering of EEO/ECS Office.
• Employee Assistance Program Office
• Training
• Strategic Planning
• Administrative Staffing
• Data Base Management
• Human Resource Capital Planning
• Policy Development
• Management Information Systems (MIS)
• Administration Services
• Quality Assurance
• EEO Statistical Analysis
• Training for the Contracts and Acquisition Team
This project involved training planning, curriculum design,
development, graphics, evaluation and web development.
State of Maryland Department of Transportation, Office
of Minority Business Enterprise and State of Maryland
Government State of MD services provided by USSMC:
• Program /Project Management
• Financial Documents Review Training for Certification and
Recertification Unit
• Technical Support
• Establishment of State Wide Local Management Board
• Training
• Business Process Reengineering
• Customer Services Survey
DC Public Schools
DC Public Schools services
provided
by USSMC:
• Program/Project Management
• Training
• Management Consulting
This project involved training planning, curriculum design,
development and evaluation.
8. 8
DC Housing Authority
DC Housing Authority
services provided by USSMC:
• Program /Project Management
• SEMAP (Section 8) Corrective Action
• Financial Management
• Technical (IT)
Prince Georges County Board of Education Public
Schools
• Prince George County services provided by USSMC
• Program /Project Management
• Technical (IT)
• Hardware and Software Buys and Support
Internal Revenue Service
Internal Revenue Service-
services provided by USSMC
• Program/Project Management
• Training
• Configuration Management
• Quality Assurance Plan
Treasury US. Customs:
Treasury U.S. Customs
services provided by USSMC
• Program /Project Management
• EEO Investigations
• Training
This project involved training planning, curriculum design,
development and evaluation.
Department of Interior services provided by USSMC
• Program /Project Management
• Training
• Baldrige Organizational Analysis
• Human Capital Planning
• EEO Investigation Services
• Software and Hardware Buys
• Technical (IT)
• Graphics Support
This project involved training planning, curriculum design, development
and evaluation.
Office of Personnel Management (OPM)
OPM services provided by USSMC:
• Program /Project Management
• EEO Investigations and Tracking System
• Software Development
• Technical (IT)
9. 9
Edward C. Mazique Parent Child Center
Edward C. Mazique services provided by USSMC
• Project Management
• Program Management
• Grants Writing
Federal Bureau of Investigation
Federal Bureau of Investigation services provided by
USSMC
• Technical (IT)
Health and Human Services-
services provided by USSMC
• Program/Project Management
• Business Process Re-engineering
• Career Development Training
This project involved training planning, curriculum design, development
and evaluation.
Internal Revenue Service
Internal Revenue Service-
services provided by USSMC
• Program/Project Management
• Training
• Configuration Management
• Quality Assurance Plan
NEXTEL
NEXTEL services provided by USSMC
• Technical (IT)
• Senior Consultant/Configurations Manager
Version Manager Administrator
United States Postal
United States Postal services provided by USSMC
• Technical (IT)
o Management Consulting
10. 10
Project Management Capabilities and Potential Team: USSMC has the resources and experience to professionally manage any project. We will
ensure that a highly qualified Project Manager led and project team is in place at the contract start up under the tutelage of our Business
Operations Manager and President and CEO.
Customer Satisfaction: In satisfying our customers we must continue to shape the skills of our team that are best suited for customer
communication, providing contract and contact management systems for both the customer and our team members. Through this initial effort and
continual review of responsibilities for operating efficiently is the starting point in finding ways to improve the system. From our experience as
professional trainers we have received accommodations that allow us to improve our service delivery and that ultimately of the customer. Our
customer service reputation enjoys an excellent track record with all of our customers. Our Independent Customer Survey Evaluations, our CPARS
Performance Assessments, Open Ratings validate our performance levels and quality of our service.
Quality Control Plans: Quality Control Plans are an inherent responsibility of USSMC regardless of its inclusion as part of the contract
requirements. The QCP developed for our particular contracts are always followed up, processed and appropriately injected in the system
improvement posture. Follow-up services were provided to all above service requirements.
Budget: All of our contracts are run on a budget that is reviewed and updated annually. The monthly review process helps to ensure that the
project not only stays within budget, we look for ways to do the job better at a more economical and value added price.
Timelessness: In our business timeliness is of the utmost importance, because every part is dependent on the other parts in a time phased system
of goal accomplishment.
USSMC has subject matter experts that are quite knowledgeable about the Federal Acquisition Laws and DCAA Regulations, this will
allow Financial Management and Contract Administration to be executed appropriately.
We stay knowledgeable about our subject matter areas to keep our customers well informed and educated about the latest trends,
services and technologies for the future.
Please see our website at: www.ussmccorp.com
Listed are other services provided by the company. Upon request we will be more than happy to provide you with letters of reference or
evaluations from our satisfied customers.
For more information contact Bill Robinson, Executive Vice President of Operations/Program Management Services at 804-356-5192 or
email: brobinson@ussmccorp.com or Rodney Dubose, Vice President of Business Development Services at 301-221-2620 email:
rdubose@ussmccorp.com. You may also forward any request to CorporateOffice@ussmccorp.com and you can reach our offices at 301-
275-5347 or 804-205-5027.