This document discusses strategies to avoid communication breakdown. It notes that emotional noise and distracting words or gestures can prevent proper listening. It also mentions that jargons, or specialized terminology, are used in communications and can cause misunderstandings if not understood. The overall message is that being aware of potential distractions or unclear language can help prevent communication from breaking down.

1. Using Strategies to Avoid
Communication Breakdown

3. •Emotional noise are words, ideas and
gestures that can distract you in
listening properly.
•Jargons are specialized terminologies
used in communications

4. Communication Breakdown

10. 3 pts
2 pts

11. 5 pts.