The document outlines the need to explore the connection between clinical quality and patient experience in healthcare. It emphasizes the importance of accountability in providing consistent quality care and identifies key characteristics of a culture that fosters this principle. Additionally, it suggests various tactics that can help establish and maintain such a culture within healthcare settings.

1. Using APA format, write 2-4 double spaced pages (not
including cover page and references) to:
Describe the relationship between clinical quality and patient
experience of care.
Discuss what role does accountability play in ensuring the
consistent delivery of quality care?
What are some of the hallmarks of a culture built on this
concept?
List a few tactics that create such a culture.