The document lists the top ten usability mistakes in web design: 1. Bad layouts that are confusing versus good clear layouts 2. Poor navigation versus intuitive easy to use navigation 3. Websites that perform unrequested actions versus those that don't 4. Intuitiveness - websites that are not intuitive and easy to use versus those that are 5. Poor typography versus easy to read typography 6. Splash/intro pages that slow users down versus quick loading pages 7. Overloading users with too much information versus concise focused content 8. Distracting elements versus clean focused design The conclusion emphasizes that the design should make content easily accessible and not get in the

1. Usability Phil Smears – 2 nd April 2008

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3. Usability Making it easier to do something!

4. Top Ten Usability Mistakes Layout Bad: http:// www.restaurantguideatlanta.com / Good: http://www.rikcatindustries.com/ Navigation Bad: http://www.novell.com/en-us/GB/home/index.html Good: http://www.bninorthwest.com/about.php Control Bad: http://www.aceofcakestv.com Good: any web site that doesn’t perform unrequested actions Intuitiveness Bad: http://www.naco.net/ Good: http://www.calibre-repro.co.uk/ Typography Bad: http:// www.fiberopticproducts.com / Good: http:// www.towercollege.com /

5. Splash or intro pages Bad: http:// www.jonespartners.com / Good: http://myriadtravel.co.uk/ Memory overload Bad: http://www.aceofcakestv.com Distractions Bad: http://www.oca-arb.co.uk / , http://intuitconsultancy.com/Hr/web/index.php Even worse: http:// www.restaurantguideatlanta.com / Image crazy Bad: http://manducatis.com Good: http://www.pacificatraining.co.uk/ Clear evidence of insanity Bad: http:// www.worldglaucoma.org /

6. Conclusion ‘ Don’t make me think’ – Steve Krug ‘ Ultimately, users visit your web site for its content. Everything else is just the backdrop. The design is there to allow people access to the content.’ ‘ Flowers are nice, but don't put them in your doorway’ A web site is like a car. New models are brought out but it’s usually a good idea to keep the gear stick in the same place.

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