how to brand
my small business like the BIG guys!
idea register strategy
website,
social
media etc
marketing
typical business
idea register strategy branding
website,
social
media etc
marketing
smart business
what is branding?
logo
company colors
tagline
products
website
brand
logo
company colors
tagline
products
website
brand
brand
logo
company colors
tagline
products
website
gut feeling
perception
mental image
promise
reputation
brand
proof
$40,000
$40,000
$40,000
how brands are formed
boy meets girl
cute
so amazing
red head
funny
smart
independent
not confident
not tall enough
nerd
real jerk
cocky
annoying
not handsome
boring
boy meets girl
cute
so amazing
red head
funny
smart
independent
not confident not tallenough
nerd
realjerk
cocky
annoying
not handsome
boring
brand
a feeling, an emotion based on values,
attributes, characteristics and a persona
that offers a promise through various experiences.
brand
a feeling, an emotion based on values,
attributes, characteristics and a persona
that offers a promise through various experiences.
experiences
can make or break a brand!
experiences
good make and bad break!
experiment
Think of your last unusual purchase decision.
Was it based on feeling or logic?
we are emotional beings
buying decisions
emotional
80% 20%
rational
trust
as featured on
guarantee
trust
in order to build a strong brand, your audience
has to trust you
we trust the BIG guys
that’s why we willingly to share so much personal information & have no problem spending money on them
trust building 101
+ emotions
create experiences that evoke positive emotions
+ emotions
create experiences that evoke positive emotions
+happiness
+gratefulness
+authenticity +sensitivity
+cheerfulness
+acceptance
+understanding
+caring+appreciation
branding
rational
an intentional process engaged in with
an aim of influencing perceptions by
creating experiences that build
trust with your audience
+ genuine intentions
+ value proposition
+ product offering
+ customer experience
+ after sales service
+ consistently
recap
+we are emotional beings
+80% buying decisions based on feelings not logic
+those feelings sum up to trust
+experiences that evoke positive emotions build trust
+make it easy for your audience trust you & you’ve built a successful brand
great branding impacts results
2011 Toyota Prius recalls
Source: http://goo.gl/1FJK3q
Toyota Sales
Increases 42%
1. brand awareness
2. brand position
3. brand knowledge
4. brand
experience
5. brand loyalty
time
consumers
media &
advertising
business
smart & savvy consumers
recap
+we are emotional beings
+80% buying decisions based on feelings not logic
+those feelings sum up to trust
+experiences that evoke positive emotions build trust
+make it easy for your audience trust you & you’ve built a successful brand
+be authentic & transparent, consumers are smart & savvy
benefits of branding
benefits
+ loyalty
+ higher sales
+advocacy
+better brand differentiation
+price protection
+extend your offering range
why the hesitation?
+ change is scary
+ doesn’t directly generate leads
+ not sure where to start
+ believe it’s expensive
+ it’s not that important
myths about branding
myths
+ we (the company) will build our brand
+ it’s something only BIG companies do
+ branding is just too complicated
+ we don’t really need branding
+ branding is advertising or marketing
are you ready for branding?
evaluation
+ do you know your audience?
+ do you know your offer?
+ are you clear on your competitors?
+ are your challenges straight-forward?
brand building strategies
building a brand based on emotions: competition
building a brand based on emotions: guilt
rational
building a brand based on emotions: trust
rational
building a brand based on emotions: desire to be trendy & cool
rational
building a brand based on emotions: control
building a brand based on emotions: love & belonging
rational
building a brand based on emotions: fear
rational
building a brand based on emotions: desire to get a good deal
rational
building a brand based on emotions: desire for instant gratification
rational
what you stand for
tm
people buy
what you are, not what you sell
it’s not what you sell, it’s what you stand for:
why every extraordinary business is driven by purpose
-Roy Spence, CEO, Author, & Co-Founder GSD&M
brand development
+brand research & analysis
+brand strategy & foundation
+brand standards & elements
+brand marketing & application
4-phase process
+audience analysis
primary & secondary audience, key influences, trends, needs, existing perceptions
brand research & analysis
1
Phase
+competition analysis
market & brand position, brand promise, personality, strengths & weaknesses
+current brand audit
brand promise, personality, position, history, swot, values, portfolio analysis
+reports
of all the above
brand strategy & foundation
2
+brand promise & personality
every brand offers a promise, establish personality or persona
+brand position
market & brand position, brand promise, personality, strengths & weaknesses
+market position
customers, needs, frame of reference, pod, reason to believe
+value proposition
features, functional & emotional benefits
Phase
brand standards & elements
3
+verbal system
name, description, tagline, headline style, copy style
+visual system
logo, colors, typeface, styles of layouts & imagery
+digital templates
website, newsletters, youtube & twitter skins, logo indent, audio logo, video thirds
+printed stationery
biz cards, letter heads, envelops, packaging, folders
Phase
brand marketing & application
4
+brand transition campaign
+brand awareness campaign
+lead gen & sales campaigns
+brand loyalty campaigns
Phase
brand awareness
brand position
brand knowledge
brand experience
brand loyalty
reach
frequency
compelling msg & usp
deliver on msg & usp
follow-up/dialogue
+be innovative, bold and daring
+stand for something you believe in
+define your brand
+communicate your value everywhere
+think of your brand as a person
+brand for long-term relationships
building your brand
building your brand
+maintain consistency
+don’t be repetitive, have some variation
+don’t mimic the BIG guys
+mind your brand when doing offers
+create curiosity/mystery
Build your brand to greatness and elevate
it above and beyond its competition!
:
We elevate meaningful brands so that they can
elevate the lives of those they serve.

How to Brand My Small Business Like the Big Guys