Digital and customer experience: slides from CXFS - Antony Mayfield, Brillian...Antony Mayfield
Who do you need to become, faster than they become you? Financial services brands need to put the customer first. Doing so will require digital leadership, culture change and learning from the disruptors who threaten them. The trends report mentioned can be downloaded here: http://brilliantnoise.com/cxfinancial/
Rethinking Banking for an Always in Beta WorldAnthemis
Always in Beta unites human-centered design and business model innovation to help financial institutions reimagine their relationships to consumers. A project of Claro Partners and Anthemis Group, Always in Beta launched in early 2015 to help six international financial institutions – including BBVA, ING, Bank of Ireland, and Standard Bank – understand and respond to their changing customer base and the emerging financial technology landscape. The project took the team into six cities to conduct ethnographic field research and consult with experts. Executives from Anthemis, Claro, and the six financial institutions gathered in day-long sessions to share findings and begin developing business models that were responsive to those findings. We’ve released some of what we learned about the next-generation financial services customer and the future of financial services in this report.
Digital and customer experience: slides from CXFS - Antony Mayfield, Brillian...Antony Mayfield
Who do you need to become, faster than they become you? Financial services brands need to put the customer first. Doing so will require digital leadership, culture change and learning from the disruptors who threaten them. The trends report mentioned can be downloaded here: http://brilliantnoise.com/cxfinancial/
Rethinking Banking for an Always in Beta WorldAnthemis
Always in Beta unites human-centered design and business model innovation to help financial institutions reimagine their relationships to consumers. A project of Claro Partners and Anthemis Group, Always in Beta launched in early 2015 to help six international financial institutions – including BBVA, ING, Bank of Ireland, and Standard Bank – understand and respond to their changing customer base and the emerging financial technology landscape. The project took the team into six cities to conduct ethnographic field research and consult with experts. Executives from Anthemis, Claro, and the six financial institutions gathered in day-long sessions to share findings and begin developing business models that were responsive to those findings. We’ve released some of what we learned about the next-generation financial services customer and the future of financial services in this report.
For those who are asking where the banking industry is headed, how a GAFA Bank will look like, what banks can do to bridge the existing digital gap, and even leverage the disruption - here is a short summary.
Nimble AppGenie is the top FinTech app development company. We provide top-notch and feature-rich FinTech applications for industry newcomers as well as well as established enterprises. So, your hunt for best FinTech app developers ends here.
For More details Click Here- https://www.nimbleappgenie.com/fintech-app-development
Remember Marc Andreesens famous quote "Software is eating the world"? You can see it happening in many industries: Startups are innovating at a rapid pace and are often disrupting established companies. Eventually every industry will be disrupted by digital technology.
Here is what is fascinating:
1. Big corporates have plenty of resources, a huge customer base, experts in market research etc. Why is it that they fail to innovate?
2. Startups most of the time lack resources, a customer base, experts in market research etc. How do they come up with innovative, disruptive and eventually successful business models?
Luckily both questions have been answered. Clay Christensen has described the answer to the first question in his book The Innovator’s Dilemma. Go read it, it is really good.
Steve Blank and Eric Ries have built a framework called The Lean Startup to answer the second question.
This slide deck explains the innovators dilemma, how startups build businesses and what corporates can learn from them. It merely scratches the surface but it is a start for now. Tell me what you think in the comments.
The Financial Times, in partnership with HP, recently held an event in Milan to discuss new CIO strategies for the digital age. Topics discussed included customer engagement, consistent delivery of service across all channels, strategies for driving innovation and supporting business growth, and security concerns in an era of BYOD and cloud services.
This white paper highlight key discussion points from the event.
For those who are asking where the banking industry is headed, how a GAFA Bank will look like, what banks can do to bridge the existing digital gap, and even leverage the disruption - here is a short summary.
Nimble AppGenie is the top FinTech app development company. We provide top-notch and feature-rich FinTech applications for industry newcomers as well as well as established enterprises. So, your hunt for best FinTech app developers ends here.
For More details Click Here- https://www.nimbleappgenie.com/fintech-app-development
Remember Marc Andreesens famous quote "Software is eating the world"? You can see it happening in many industries: Startups are innovating at a rapid pace and are often disrupting established companies. Eventually every industry will be disrupted by digital technology.
Here is what is fascinating:
1. Big corporates have plenty of resources, a huge customer base, experts in market research etc. Why is it that they fail to innovate?
2. Startups most of the time lack resources, a customer base, experts in market research etc. How do they come up with innovative, disruptive and eventually successful business models?
Luckily both questions have been answered. Clay Christensen has described the answer to the first question in his book The Innovator’s Dilemma. Go read it, it is really good.
Steve Blank and Eric Ries have built a framework called The Lean Startup to answer the second question.
This slide deck explains the innovators dilemma, how startups build businesses and what corporates can learn from them. It merely scratches the surface but it is a start for now. Tell me what you think in the comments.
The Financial Times, in partnership with HP, recently held an event in Milan to discuss new CIO strategies for the digital age. Topics discussed included customer engagement, consistent delivery of service across all channels, strategies for driving innovation and supporting business growth, and security concerns in an era of BYOD and cloud services.
This white paper highlight key discussion points from the event.
A look inside the top 4 trends driving the FinTech industry today. How technology is impacting financial services and how they can benefit from advanced data analysis. Presented by Peter Huang, Director of Data at Beyondsoft.
Ascent – Thought leadership from Atos Promises of a converging worldAscent Atos
A magazine into the future of our ever-more connected planet
This new Ascent magazine is the latest edition of the ascent thought leadership program from Atos and sets out how the years ahead will see era-defining change in the global technology landscape, further impacting the way we all connect, live and do business.
This magazine includes articles and views from business leaders, academia and the Atos Scientific Community. Each of the stories in this magazine can tell us something about the world that awaits us all.
The 100 Leading Global Fintech Innovators 2015 H2 Ventures
We are pleased to present the second annual ‘Fintech 100’, the best fintech innovators, this year from 19 countries around the world.
The Fintech 100 are those companies using technology to the best advantage and driving disruption within the financial services industry. These companies have a commitment to excellence, superior customer experience and a demonstrated ability to do one thing in a market better than everyone else.
The Fintech 100 includes the leading 50 fintech companies across the globe, and the most intriguing 50 ‘emerging stars’ – exciting new fintechs with bold, disruptive and potentially game-changing ideas – expanding on the success of last year’s list.
Visit www.fintechinnovators.com for more information
The Fintech 100 includes leading 50 fintech
companies across the globe, and the most intriguing
50 ‘emerging stars’ – exciting new fintechs with bold,
disruptive and potentially game-changing ideas –
expanding on the success of last year’s list. Presented here strictly for academic purposes...
Accelerating the change: London FinTech 2015-2016 Trend ReportStartupbootcamp
This report highlights the most important trends of 2015 within the FinTech space and looks forward to what we can expect to see in 2016. As more startups enter the market there is increasing need to understand this shift and monitor what is happening.
Digital Leadership: An interview with Tim O’ReillyCapgemini
Digital Leadership: An interview with Tim O’Reilly Founder and CEO of O’Reilly Media on to understand more about the latest wave of digital disruptions and how companies can and should react.
Digital Leadership: An interview with Tim O’Reilly
Unicornartikelen
1. How did you become a Unicorn?
Christopher Ciabbara (Co-founder
and CTO): “If you look at the strate-
gy of our company you see we work
with two important components; our
strategy and innovative technology.
Revel Systems was the first company
in the world that made it possible to
print receipts from the iPad and the
first to create a system to do pay-
ments with the iPad. From the point
of strategy, we are the sole company
servicing middle and large busines-
ses.”
What is it that you do better than
your competitors?
“The legacy systems that are used for
payments are old, slow, use outdated
technology and aren’t user-friend-
ly. With that knowledge we decided
to develop our product. Entrepre-
neurs can start using Revel Systems
in a matter of seconds; it is easy to
use and the system is fast. While the
rest of the market are doing marke-
ting investments, we are investing in
hard-working technicians. Besides
which we developed a payment sys-
tem that can be used in various in-
dustries.”
What is your vision on the market?
“We want our product to expand in
the world, and at the moment we are
working on expansion to Asia. The
strongest part of the company are
our technicians. We are growing fast,
so we need to hire new people. Our
biggest challenge at the moment is to
hire the right talented people who fit
in our company.”
MOZIDO
Established:
2007
HQ:
Austin, Texas
(United States)
Founders:
Michael Liberty
What it does:
Mozido develops
worldwide mobile
cross-border payment
and loyalty solutions
WWW.MEDIATIC.EU14
How I became a Unicorn
/UNICORNS
We call them unicorns: Fintech companies that were founded after 2000 and are now valuated at 1 billion
dollars or more. Named after the mythological creature, they are just as rare. Nevertheless, we found three of
them and asked how they became a unicorn.
How did you become a Unicorn?
Jacob de Geer (CEO): “Fundamentally
it comes down to a great market and
product fit. Looking across Europe
there are still over 20 million small
businesses that can’t take card pay-
ments. The main reason why a huge
part of the addressable market has
been left untouched is the outdated
business practices employed by tradi-
tional players in this industry. There
are many reasons behind success, but
there is a massive element of luck and
timing that is beyond your control.
One thing you learn when you start a
business from scratch is not to expect
anything.”
What is it that you do better than
your competitors?
“We are the undisputed European and
Latin American leader within our ni-
che. So we’re doing something right.
Broadly speaking, success comes
down to hard work and focus, there’s
no getting away from that. We have a
world-class team and we’re well finan-
ced by some of the world’s best ventu-
re capitalists. We also have the most
experience, and hence more data from
which we can learn what to improve
in terms of our service and the diffe-
rent features we offer.”
What is your vision on the market?
“Our goal is to build a suite of smart
products and services for small busi-
ness. In Sweden, our most mature
market, roughly 50 percent of all
payment terminals are from us. One
of the positive aspects about being a
Swedish company with a limited mar-
ket is that you need to prepare for
expansion the day you start building
your business. This is part of the re-
ason why you see many Swedish tech
companies, such as Spotify, King and
Klarna, being successful right now.”
How did you become a Unicorn?
Mike Love (CEO): “The market we
are operating in is growing rapidly.
We have responded to that trend by
raising capital first and then inves-
ting in the markets that show the
most potential for growth, including
geographies where mobile money is
in high demand. In our early years
we focused on building and funding
our company. Four years ago we
made our entrance in the market.
Because we stepped in at the right
moment, we were able to grow fast.
What is it that you do better than
your competitors?
“Currently, there are many types
of mobile phones and payment so-
lutions. Our product is device-ag-
nostic, so we’ve made it possible to
make mobile payments work on all
kinds of mobile devices, from featu-
re phones to iPhones to Samsung,
for example. The challenge for us
was getting all of these devices to
work together for payments around
the world. We are also one of the few
companies that enable cross-border
payments because our technology is
mobile-first and cloud-based, which
makes ecommerce between foreign
merchants and consumers easier.”
What is your vision on the mar-
ket?
“We want to continue growing glo-
bally. For our product, it is impor-
tant that we introduce it everywhere.
We plan to extend our solution to
other countries where mobile pay-
ments can have an impact on daily
life, especially in developing coun-
tries. The United States is our home-
port, but now we want to expand
our mobile payments ecosystem.”
iZETTLE
Established:
2010
HQ:
Stockholm, Sweden
Founders:
Jacob de Geer en
Magnus Nilsson
What it does:
iZettle develops card
readers and a service
for processing mobile
payments
REVEL
SYSTEMS
Established:
2010
HQ:
San Francisco,
United States
Founders:
Lisa Falzone and
Christopher Ciabarra
What it does:
Revel Systems has
developed an iPad
Point of Sale systems