SlideShare a Scribd company logo
#socaluxcamp @jeannelking
Understanding
your Target User
...the Visual Thinking Way!
Jeannel King
Stick Figure Strategist
www.jeannelking.com @jeannelking
31 May 2014 #socaluxcamp
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
=
#socaluxcamp @jeannelking
=
#socaluxcamp @jeannelking
?
#socaluxcamp @jeannelking
?
#socaluxcamp @jeannelking
?
#socaluxcamp @jeannelking
!
#socaluxcamp @jeannelking
§ Explore principles of visual
and people-centered thinking
§ Simple and effective tools
§ Practical, hands-on
application of the tools and
lessons throughout the
workshop.
§ Confidence to use these
tools with your team once
back at the office.
#socaluxcamp @jeannelking
Ecosystem
Empathy
Map
?Storyboard
#socaluxcamp @jeannelking
Exploring
the
Ecosystem
#socaluxcamp @jeannelking
Ecosystem
Who are
the Cool Cats in
your Neighborhood?
#socaluxcamp @jeannelking
Ecosystem
#socaluxcamp @jeannelking
?
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
T.U.
#socaluxcamp @jeannelking
Your
Turn!
T.U.
#socaluxcamp @jeannelking
Ecosystem Insights
#socaluxcamp @jeannelking
Getting to
Know our
Target User
#socaluxcamp @jeannelking
Empathy
Map
What’s a
“Day in the Life” like
for this Cool Cat?
#socaluxcamp @jeannelking
Empathy
Map
#socaluxcamp @jeannelking
Name: Job Title:
#socaluxcamp @jeannelking
Name: Tom Job Title:
Think
See
Say
DoFeel
Hear
#socaluxcamp @jeannelking
Name: Tom Job Title:
Think
See
Say
DoFeel
Hear
#socaluxcamp @jeannelking
Name: Tom Job Title:
Think
See
Say
DoFeel
Hear
#socaluxcamp @jeannelking
Name: Tom Job Title:
Think
See
Say
DoFeel
Hear
Meow!
Stop thatmeowing!
Such a
handsome
kitty!
Dude, my nameis Tom!
#socaluxcamp @jeannelking
Name: Tom Job Title:
Think
See
Say
DoFeel
Hear
Dude, my nameis Tom!
#socaluxcamp @jeannelking
Your
Turn!
Job Title:
Think
See
Say
DoFeel
e, my name
s Tom!
#socaluxcamp @jeannelking
Persona Insights
#socaluxcamp @jeannelking
Applying our
Insights for
Action
#socaluxcamp @jeannelking
How can you best
serve this Cool Cat
moving forward?
?Storyboard
#socaluxcamp @jeannelking
?
Storyboard
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
?
#socaluxcamp @jeannelking
?
#socaluxcamp @jeannelking
Your
Turn!??
#socaluxcamp @jeannelking
Action Insights
#socaluxcamp @jeannelking
To Recap...
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
Ecosystem
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
Empathy
Map
#socaluxcamp @jeannelking
#socaluxcamp @jeannelking
?Storyboard
#socaluxcamp @jeannelking
§ Explore principles of visual
and people-centered thinking
§ Simple and effective tools
§ Practical, hands-on
application of the tools and
lessons throughout the
workshop.
§ Confidence to use these
tools with your team once
back at the office.
#socaluxcamp @jeannelking
Q&A
#socaluxcamp @jeannelking
Thank you!
jeannel@jeannelking.com
www.jeannelking.com

More Related Content

Similar to Understanding Your Target User...the Visual Thinking Way!

Maintaining Continuous Learning Under Pressure Slides from Lean Agile Scotlan...
Maintaining Continuous Learning Under Pressure Slides from Lean Agile Scotlan...Maintaining Continuous Learning Under Pressure Slides from Lean Agile Scotlan...
Maintaining Continuous Learning Under Pressure Slides from Lean Agile Scotlan...
Simon Phillips
 
Story mapping workshop - NUXCamp 2015 Leeds
Story mapping workshop - NUXCamp 2015 LeedsStory mapping workshop - NUXCamp 2015 Leeds
Story mapping workshop - NUXCamp 2015 Leeds
Sophie Freiermuth
 
Telt 2016.pptx
Telt 2016.pptxTelt 2016.pptx
Telt 2016.pptx
Aysegul Liman Kaban
 
Understanding the self report presentation
Understanding the self report presentationUnderstanding the self report presentation
Understanding the self report presentation
MariaKristinaHunaPan
 
It's time to research our designs better. Here's how. UIUX Conference 2018 - ...
It's time to research our designs better. Here's how. UIUX Conference 2018 - ...It's time to research our designs better. Here's how. UIUX Conference 2018 - ...
It's time to research our designs better. Here's how. UIUX Conference 2018 - ...
Sophie Freiermuth
 
Breaking Down Unintended Barriers in the Workplace
Breaking Down Unintended Barriers in the WorkplaceBreaking Down Unintended Barriers in the Workplace
Breaking Down Unintended Barriers in the Workplace
Quinn Keast, CGD
 
Introduction to User Experience Design
Introduction to User Experience DesignIntroduction to User Experience Design
Introduction to User Experience Design
Kiera McMaster
 
Applying Fancy Nail Design Lesson-4th quarter BC.pptx
Applying Fancy Nail Design Lesson-4th quarter BC.pptxApplying Fancy Nail Design Lesson-4th quarter BC.pptx
Applying Fancy Nail Design Lesson-4th quarter BC.pptx
MadzDGMangahas
 
Introduction to Product strategy (Google Launchpad)
Introduction to Product strategy (Google Launchpad)Introduction to Product strategy (Google Launchpad)
Introduction to Product strategy (Google Launchpad)
Dhyana Scarano
 
Sparkle-ize it Talk and Workshop from The Sum Conference
Sparkle-ize it Talk and Workshop from The Sum ConferenceSparkle-ize it Talk and Workshop from The Sum Conference
Sparkle-ize it Talk and Workshop from The Sum Conference
DesignMap
 
Question 7
Question 7Question 7
Question 7
NathSimmonette
 
9 ideas execution is everything
9 ideas   execution is everything9 ideas   execution is everything
9 ideas execution is everything
Patrick NDJIENTCHEU
 
Startup Ingredients (Team, Solving a Problem, Customers)
Startup Ingredients (Team, Solving a Problem, Customers)Startup Ingredients (Team, Solving a Problem, Customers)
Startup Ingredients (Team, Solving a Problem, Customers)
John Peebles
 
Design Research Overview: Bite-sized Usability Testing
Design Research Overview: Bite-sized Usability TestingDesign Research Overview: Bite-sized Usability Testing
Design Research Overview: Bite-sized Usability Testing
Angela Obias
 
Shaping Structured Content for Better User Experience
Shaping Structured Content for Better User ExperienceShaping Structured Content for Better User Experience
Shaping Structured Content for Better User Experience
Joe Pairman
 
How to continuosly gain user insights during an agile project
How to continuosly gain user insights during an agile projectHow to continuosly gain user insights during an agile project
How to continuosly gain user insights during an agile project
Anders Ballde Jacobsson
 
Future Ready Mindset through Design Thinking
Future Ready Mindset through Design Thinking Future Ready Mindset through Design Thinking
Future Ready Mindset through Design Thinking
Martin Cisneros
 
UNIT_IVHuman Factors and Background of Immersive Design.pptx
UNIT_IVHuman Factors and Background of Immersive Design.pptxUNIT_IVHuman Factors and Background of Immersive Design.pptx
UNIT_IVHuman Factors and Background of Immersive Design.pptx
GOWSIKRAJA PALANISAMY
 
UX Australia 2015 Redux
UX Australia 2015 ReduxUX Australia 2015 Redux
UX Australia 2015 Redux
Anthony Clark
 
Spring Break - Pre-K bddew Slidesgo.pptx
Spring Break - Pre-K bddew Slidesgo.pptxSpring Break - Pre-K bddew Slidesgo.pptx
Spring Break - Pre-K bddew Slidesgo.pptx
pachaodenalyz
 

Similar to Understanding Your Target User...the Visual Thinking Way! (20)

Maintaining Continuous Learning Under Pressure Slides from Lean Agile Scotlan...
Maintaining Continuous Learning Under Pressure Slides from Lean Agile Scotlan...Maintaining Continuous Learning Under Pressure Slides from Lean Agile Scotlan...
Maintaining Continuous Learning Under Pressure Slides from Lean Agile Scotlan...
 
Story mapping workshop - NUXCamp 2015 Leeds
Story mapping workshop - NUXCamp 2015 LeedsStory mapping workshop - NUXCamp 2015 Leeds
Story mapping workshop - NUXCamp 2015 Leeds
 
Telt 2016.pptx
Telt 2016.pptxTelt 2016.pptx
Telt 2016.pptx
 
Understanding the self report presentation
Understanding the self report presentationUnderstanding the self report presentation
Understanding the self report presentation
 
It's time to research our designs better. Here's how. UIUX Conference 2018 - ...
It's time to research our designs better. Here's how. UIUX Conference 2018 - ...It's time to research our designs better. Here's how. UIUX Conference 2018 - ...
It's time to research our designs better. Here's how. UIUX Conference 2018 - ...
 
Breaking Down Unintended Barriers in the Workplace
Breaking Down Unintended Barriers in the WorkplaceBreaking Down Unintended Barriers in the Workplace
Breaking Down Unintended Barriers in the Workplace
 
Introduction to User Experience Design
Introduction to User Experience DesignIntroduction to User Experience Design
Introduction to User Experience Design
 
Applying Fancy Nail Design Lesson-4th quarter BC.pptx
Applying Fancy Nail Design Lesson-4th quarter BC.pptxApplying Fancy Nail Design Lesson-4th quarter BC.pptx
Applying Fancy Nail Design Lesson-4th quarter BC.pptx
 
Introduction to Product strategy (Google Launchpad)
Introduction to Product strategy (Google Launchpad)Introduction to Product strategy (Google Launchpad)
Introduction to Product strategy (Google Launchpad)
 
Sparkle-ize it Talk and Workshop from The Sum Conference
Sparkle-ize it Talk and Workshop from The Sum ConferenceSparkle-ize it Talk and Workshop from The Sum Conference
Sparkle-ize it Talk and Workshop from The Sum Conference
 
Question 7
Question 7Question 7
Question 7
 
9 ideas execution is everything
9 ideas   execution is everything9 ideas   execution is everything
9 ideas execution is everything
 
Startup Ingredients (Team, Solving a Problem, Customers)
Startup Ingredients (Team, Solving a Problem, Customers)Startup Ingredients (Team, Solving a Problem, Customers)
Startup Ingredients (Team, Solving a Problem, Customers)
 
Design Research Overview: Bite-sized Usability Testing
Design Research Overview: Bite-sized Usability TestingDesign Research Overview: Bite-sized Usability Testing
Design Research Overview: Bite-sized Usability Testing
 
Shaping Structured Content for Better User Experience
Shaping Structured Content for Better User ExperienceShaping Structured Content for Better User Experience
Shaping Structured Content for Better User Experience
 
How to continuosly gain user insights during an agile project
How to continuosly gain user insights during an agile projectHow to continuosly gain user insights during an agile project
How to continuosly gain user insights during an agile project
 
Future Ready Mindset through Design Thinking
Future Ready Mindset through Design Thinking Future Ready Mindset through Design Thinking
Future Ready Mindset through Design Thinking
 
UNIT_IVHuman Factors and Background of Immersive Design.pptx
UNIT_IVHuman Factors and Background of Immersive Design.pptxUNIT_IVHuman Factors and Background of Immersive Design.pptx
UNIT_IVHuman Factors and Background of Immersive Design.pptx
 
UX Australia 2015 Redux
UX Australia 2015 ReduxUX Australia 2015 Redux
UX Australia 2015 Redux
 
Spring Break - Pre-K bddew Slidesgo.pptx
Spring Break - Pre-K bddew Slidesgo.pptxSpring Break - Pre-K bddew Slidesgo.pptx
Spring Break - Pre-K bddew Slidesgo.pptx
 

Recently uploaded

Game Concept Presentation for Ukrainian Mythology Based Game With Designs
Game Concept Presentation for Ukrainian Mythology Based Game With DesignsGame Concept Presentation for Ukrainian Mythology Based Game With Designs
Game Concept Presentation for Ukrainian Mythology Based Game With Designs
184804
 
一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理
一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理
一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理
h7j5io0
 
Timeless Principles of Good Design
Timeless Principles of Good DesignTimeless Principles of Good Design
Timeless Principles of Good Design
Carolina de Bartolo
 
UNIT V ACTIONS AND COMMANDS, FORMS AND CONTROLS.pptx
UNIT V ACTIONS AND COMMANDS, FORMS AND CONTROLS.pptxUNIT V ACTIONS AND COMMANDS, FORMS AND CONTROLS.pptx
UNIT V ACTIONS AND COMMANDS, FORMS AND CONTROLS.pptx
GOWSIKRAJA PALANISAMY
 
Book Formatting: Quality Control Checks for Designers
Book Formatting: Quality Control Checks for DesignersBook Formatting: Quality Control Checks for Designers
Book Formatting: Quality Control Checks for Designers
Confidence Ago
 
Connect Conference 2022: Passive House - Economic and Environmental Solution...
Connect Conference 2022: Passive House -  Economic and Environmental Solution...Connect Conference 2022: Passive House -  Economic and Environmental Solution...
Connect Conference 2022: Passive House - Economic and Environmental Solution...
TE Studio
 
Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page
Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page
Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page
pmgdscunsri
 
Design Thinking Design thinking Design thinking
Design Thinking Design thinking Design thinkingDesign Thinking Design thinking Design thinking
Design Thinking Design thinking Design thinking
cy0krjxt
 
一比一原版(Glasgow毕业证书)格拉斯哥大学毕业证成绩单如何办理
一比一原版(Glasgow毕业证书)格拉斯哥大学毕业证成绩单如何办理一比一原版(Glasgow毕业证书)格拉斯哥大学毕业证成绩单如何办理
一比一原版(Glasgow毕业证书)格拉斯哥大学毕业证成绩单如何办理
n0tivyq
 
Mohannad Abdullah portfolio _ V2 _22-24
Mohannad Abdullah  portfolio _ V2 _22-24Mohannad Abdullah  portfolio _ V2 _22-24
Mohannad Abdullah portfolio _ V2 _22-24
M. A. Architect
 
Top Israeli Products and Brands - Plan it israel.pdf
Top Israeli Products and Brands - Plan it israel.pdfTop Israeli Products and Brands - Plan it israel.pdf
Top Israeli Products and Brands - Plan it israel.pdf
PlanitIsrael
 
vernacular architecture in response to climate.pdf
vernacular architecture in response to climate.pdfvernacular architecture in response to climate.pdf
vernacular architecture in response to climate.pdf
PrabhjeetSingh219035
 
White wonder, Work developed by Eva Tschopp
White wonder, Work developed by Eva TschoppWhite wonder, Work developed by Eva Tschopp
White wonder, Work developed by Eva Tschopp
Mansi Shah
 
Portfolio.pdf
Portfolio.pdfPortfolio.pdf
Portfolio.pdf
garcese
 
Коричневый и Кремовый Деликатный Органический Копирайтер Фрилансер Марке...
Коричневый и Кремовый Деликатный Органический Копирайтер Фрилансер Марке...Коричневый и Кремовый Деликатный Органический Копирайтер Фрилансер Марке...
Коричневый и Кремовый Деликатный Органический Копирайтер Фрилансер Марке...
ameli25062005
 
SECURING BUILDING PERMIT CITY OF CALOOCAN.pdf
SECURING BUILDING PERMIT CITY OF CALOOCAN.pdfSECURING BUILDING PERMIT CITY OF CALOOCAN.pdf
SECURING BUILDING PERMIT CITY OF CALOOCAN.pdf
eloprejohn333
 
一比一原版(CITY毕业证书)谢菲尔德哈勒姆大学毕业证如何办理
一比一原版(CITY毕业证书)谢菲尔德哈勒姆大学毕业证如何办理一比一原版(CITY毕业证书)谢菲尔德哈勒姆大学毕业证如何办理
一比一原版(CITY毕业证书)谢菲尔德哈勒姆大学毕业证如何办理
9a93xvy
 
一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理
一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理
一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理
708pb191
 
Can AI do good? at 'offtheCanvas' India HCI prelude
Can AI do good? at 'offtheCanvas' India HCI preludeCan AI do good? at 'offtheCanvas' India HCI prelude
Can AI do good? at 'offtheCanvas' India HCI prelude
Alan Dix
 
PDF SubmissionDigital Marketing Institute in Noida
PDF SubmissionDigital Marketing Institute in NoidaPDF SubmissionDigital Marketing Institute in Noida
PDF SubmissionDigital Marketing Institute in Noida
PoojaSaini954651
 

Recently uploaded (20)

Game Concept Presentation for Ukrainian Mythology Based Game With Designs
Game Concept Presentation for Ukrainian Mythology Based Game With DesignsGame Concept Presentation for Ukrainian Mythology Based Game With Designs
Game Concept Presentation for Ukrainian Mythology Based Game With Designs
 
一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理
一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理
一比一原版(Bolton毕业证书)博尔顿大学毕业证成绩单如何办理
 
Timeless Principles of Good Design
Timeless Principles of Good DesignTimeless Principles of Good Design
Timeless Principles of Good Design
 
UNIT V ACTIONS AND COMMANDS, FORMS AND CONTROLS.pptx
UNIT V ACTIONS AND COMMANDS, FORMS AND CONTROLS.pptxUNIT V ACTIONS AND COMMANDS, FORMS AND CONTROLS.pptx
UNIT V ACTIONS AND COMMANDS, FORMS AND CONTROLS.pptx
 
Book Formatting: Quality Control Checks for Designers
Book Formatting: Quality Control Checks for DesignersBook Formatting: Quality Control Checks for Designers
Book Formatting: Quality Control Checks for Designers
 
Connect Conference 2022: Passive House - Economic and Environmental Solution...
Connect Conference 2022: Passive House -  Economic and Environmental Solution...Connect Conference 2022: Passive House -  Economic and Environmental Solution...
Connect Conference 2022: Passive House - Economic and Environmental Solution...
 
Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page
Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page
Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page
 
Design Thinking Design thinking Design thinking
Design Thinking Design thinking Design thinkingDesign Thinking Design thinking Design thinking
Design Thinking Design thinking Design thinking
 
一比一原版(Glasgow毕业证书)格拉斯哥大学毕业证成绩单如何办理
一比一原版(Glasgow毕业证书)格拉斯哥大学毕业证成绩单如何办理一比一原版(Glasgow毕业证书)格拉斯哥大学毕业证成绩单如何办理
一比一原版(Glasgow毕业证书)格拉斯哥大学毕业证成绩单如何办理
 
Mohannad Abdullah portfolio _ V2 _22-24
Mohannad Abdullah  portfolio _ V2 _22-24Mohannad Abdullah  portfolio _ V2 _22-24
Mohannad Abdullah portfolio _ V2 _22-24
 
Top Israeli Products and Brands - Plan it israel.pdf
Top Israeli Products and Brands - Plan it israel.pdfTop Israeli Products and Brands - Plan it israel.pdf
Top Israeli Products and Brands - Plan it israel.pdf
 
vernacular architecture in response to climate.pdf
vernacular architecture in response to climate.pdfvernacular architecture in response to climate.pdf
vernacular architecture in response to climate.pdf
 
White wonder, Work developed by Eva Tschopp
White wonder, Work developed by Eva TschoppWhite wonder, Work developed by Eva Tschopp
White wonder, Work developed by Eva Tschopp
 
Portfolio.pdf
Portfolio.pdfPortfolio.pdf
Portfolio.pdf
 
Коричневый и Кремовый Деликатный Органический Копирайтер Фрилансер Марке...
Коричневый и Кремовый Деликатный Органический Копирайтер Фрилансер Марке...Коричневый и Кремовый Деликатный Органический Копирайтер Фрилансер Марке...
Коричневый и Кремовый Деликатный Органический Копирайтер Фрилансер Марке...
 
SECURING BUILDING PERMIT CITY OF CALOOCAN.pdf
SECURING BUILDING PERMIT CITY OF CALOOCAN.pdfSECURING BUILDING PERMIT CITY OF CALOOCAN.pdf
SECURING BUILDING PERMIT CITY OF CALOOCAN.pdf
 
一比一原版(CITY毕业证书)谢菲尔德哈勒姆大学毕业证如何办理
一比一原版(CITY毕业证书)谢菲尔德哈勒姆大学毕业证如何办理一比一原版(CITY毕业证书)谢菲尔德哈勒姆大学毕业证如何办理
一比一原版(CITY毕业证书)谢菲尔德哈勒姆大学毕业证如何办理
 
一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理
一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理
一比一原版(UAL毕业证书)伦敦艺术大学毕业证成绩单如何办理
 
Can AI do good? at 'offtheCanvas' India HCI prelude
Can AI do good? at 'offtheCanvas' India HCI preludeCan AI do good? at 'offtheCanvas' India HCI prelude
Can AI do good? at 'offtheCanvas' India HCI prelude
 
PDF SubmissionDigital Marketing Institute in Noida
PDF SubmissionDigital Marketing Institute in NoidaPDF SubmissionDigital Marketing Institute in Noida
PDF SubmissionDigital Marketing Institute in Noida
 

Understanding Your Target User...the Visual Thinking Way!