The Evolution of your perfect Start-up Sales Stack
Understanding Lean & Six Sigma-Introduction
1. Understanding Lean & Six Sigma
Are you tired of receiving calls from unhappy
customers?
!@#$$%%%^^^
&&**(+_)(*&^%
$###@!@#$#$^
&**^*(*&())!!!!!
Want to know how Lean
Six Sigma Can help???
7. Understanding Lean & Six Sigma
The Quality Assurance Confirms your product
are good to be shipped to your customers!
8. Understanding Lean & Six Sigma
So you load the truck
with your products and
ship them to customers…
We are
waiting!!!
9. Understanding Lean & Six Sigma
But then… you received a message:
What?
How can
this be
!!!
10. Understanding Lean & Six Sigma
Your Customer is unhappy and scared
Lost commitment,
what will happen
to my business??
11. Understanding Lean & Six Sigma
You are being called by your customers
countless times a day!
We will
look into
this…
What
happened?
Failed
Again what
is goin on
We promise
we will fix
this….
I demand
replacement
We will arrange
replacement
products
!@#$@#$$
*^%&%*(
!@#$@#$$
)(*())!!!!!
!@#$
@this
….
!@#$
@this
….
!@#$
@this
….
!@#$
@this
….)(*(242325
52342423))
!!!!!
12. Understanding Lean & Six Sigma
You finally meet with the customer but
nothing helps..
13. Understanding Lean & Six Sigma
REMEMBER:
There are no process with ZERO defects
BUT
By using Lean Six Sigma methodology you can
efficiently and effectively resolve quality and
process improvement issues
14. Understanding Lean & Six Sigma
So what Lean Six Sigma is and how can it help you?
Quality
Improvement
Waste
Elimination
Customer
satisfaction
Sustainable
business
advantage
Business
growth
Cost Savings
15. Understanding Lean & Six Sigma
Where can Lean Six Sigma be used?
Everywhere!
- Call Centers
- Manufacturing
- Inventory Mgt
- IT
- Finance/Accounting
- Human Resources
- Service Operations
- Logistics
- Healthcare
- Many Others
