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E
         --- understanding ---




                                 C
                           AN
    INJURY & ILLNESS




               R
             SU
 PREVENTION PROGRAMS


           IN
      IA  -------------------
     O
  U
 Q
SE




               Liz Kroft
     Sequoia Insurance Company
STATISTICS




                                     E
                                   C
                               AN
 Every year 4.1 mil workers suffer a serious




                           R
  job-related injury or illness




                         SU
 Every day 12+ workers die on the job


                       IN
 Every year 4,500+ die on the job
                   IA
     That’s   more than 90/week and 13/day
                 O
           U
          Q
      SE




                                                2
DIRECT COSTS




                                        E
                                      C
                                  AN
                             {
          Cost per injury averages




                             R
                                 Back $50k




                           SU
-     -     -    -   -   -       Slip/Fall $62K


                         IN
                     IA          Carpal Tunnel $40k
                     O
                 U
                Q
          SE




                                                      3
DIRECT COSTS TO EMPLOYERS




                            E
                          C
                       AN
     Medical Treatment
     Worker’s Compensation Premiums




                   R
                 SU
     Indemnity



               IN
     Litigation
            IA
          O
         U
        Q
    SE




                                       4
INDIRECT COSTS TO EMPLOYERS




                                     E
                                  C
                              AN
   Wages paid not covered by workers’ comp
   Administrative time spent following injuries




                         R
                       SU
   Employee training & replacement costs
   Lost productivity


                     IN
   Replacement of damaged material, machinery &
                 IA
    property
               O
   Clean up & start up of interrupted operations
           U


   Reduced morale among employees
          Q
      SE




                                                    5
IMPACT ON EMPLOYEES




                                  E
                                C
          Physical pain & suffering




                            AN
          Loss of employment & wages




                      R
          Burdensome debt




                    SU
          Decreased standard of living


                  IN
          Loss of homeownership
          Bankruptcy
              IA
          Missed opportunity for job
            O

           advancement
       U
      Q
    SE




                                          6
INJURY & ILLNESS PREVENTION PROGRAM




                              E
                             C
                         AN
   A proactive process & written program




                     R
                   SU
                 IN
The Goal:     IA
Prevent workplace injuries, illnesses &
            O
         U


deaths, the suffering these events cause
        Q



workers & the financial hardship they
    SE




cause both workers & employees.
                                           7
WE HEAR PEOPLE SAY THINGS LIKE




                                E
                              C
                        AN
 “We haven’t had an           “We already




                    R
                  SU
   injury in years”           have one”

                IN
             IA
       “We are small enough
           O

         we don’t need one”
        U
       Q
    SE




                                            8
INJURY & ILLNESS PREVENTION PROGRAM




                                    E
                                  C
                                AN
 Every business is different, one size IIPP does




                          R
 not fit all.




                        SU
 Need to scale & adapt to meet the needs of the
 organization depending on:

                      IN
     Size
                 IA
    Industry sector
               O

    Complexity of operations
          U
         Q
       SE




 An IIPP is a living document
                                                   9
BENEFITS TO EMPLOYERS




                                                 E
                                              C
                                         AN
   Decrease in workplace              Reduce time to
    injuries                            replace/reassign injured




                               R
   Transform workplace                 workers




                             SU
    culture                            Reduce workers
   Improve employee morale             compensation claims


                           IN
   Higher productivity & quality      Greater employee
                                        satisfaction
                      IA
   Reduce turnover
    Reduce costs                       Minimize potential for code
                   O

                                        violation penalties
              U
             Q
        SE




                                                                      10
BENEFITS




                                                                            E
                                                                       C
                         Improved Morale &




                                                             AN
                         Job Satisfaction 6%
    Employee




                                            R
    Retention 7%                                                  Other 16%




                                          SU
                                        IN
                                                                         Increased
                                IA
                                                                         Productivity 43%
                          O
                 U


   Reduced
                Q



   Costs 28%
       SE




   Source Huang et. al., 2009. Data based on responses from 231 U.S. Companies with 100 or more employees
EFFECTIVENESS




                                         E
                                       C
                                  AN
Net decrease in injuries after IIPP was implemented:




                             R
                           SU
    Alaska - 17.4%         Massachusetts -  20.8%
    California - 19%       North Dakota -  38%


                         IN
    Colorado -  23%
                   IA        Texas -  63%
    Hawaii - 20.7%         Washington -  9.4%
                O
            U
           Q
       SE




                                                        12
8 ELEMENTS OF AN IIPP




                                     E
                                 C
         1. Responsibility




                             AN
         2. Compliance




                     R
                   SU
         3. Communications



                 IN
         4. Hazard Assessment
             IA
         5. Accident Investigation
          O
        U

         6. Hazard Correction
       Q



         7. Training & Instruction
    SE




         8. Recordkeeping
                                         13
1. RESPONSIBILITY




                            E
                          C
                       AN
 Identify the person(s) with authority




                    R
                  SU
 & responsibility for implementing the
 program.
                IN
             IA
           O
        U
       Q
    SE




                                         14
1. RESPONSIBILITY (CONTD)




                                             E
                                          C
                                     AN
 Questions      to ask:
   What  is the person’s name, title & contact




                             R
                           SU
    information that has overall responsibility for
    ensuring the company has an effective IIPP?

                         IN
   Where will copies of the IIPP be available?
                    IA
                 O
            U
           Q



  Your program’s success hinges on the individual you choose 
      SE




                                                                  15
2. COMPLIANCE




                                     E
                                   C
A system for ensuring that employees comply




                              AN
with safe & healthy work practices.




                        R
                      SU
Substantial compliance includes:

                    IN
   Recognition of employees who follow safe &
                IA
    healthful work practices
              O

   Training & retraining programs
          U


   Disciplinary actions or any other such means that
         Q



    ensures employee compliance with safe & healthful
      SE




    work practices
                                                    16
2. COMPLIANCE (CONTD)




                                       E
                                    C
                                AN
   Questions to ask:
     What  method will be used for compliance?




                          R
     How does the company recognize employees




                        SU
      that consistently perform safe & healthful work


                      IN
      practices?
     Other means (e.g. peer mentoring) in addition
                  IA
      to those listed in the compliance section of the
               O

      written IIPP used to ensure employee
           U


      compliance with safe & healthful work
          Q



      practices?
      SE




                                                         17
3. COMMUNICATIONS




                                      E
                                    C
                               AN
 A system for communicating with employees in a




                         R
 form readily understandable by all affected




                       SU
 employees on matters relating to occupational
 safety & health, including provisions designed to

                     IN
 encourage employees to inform the employer of
                 IA
 hazards at the worksite without fear of reprisal.
              O
          U
         Q
     SE




                                                     18
3. COMMUNICATIONS (CONTD)




                                            E
                                          C
                                    AN
 Methods of communication may include:
     Meetings




                             R
     Training programs




                           SU
     Posters
     Written communications



                         IN
     A system of anonymous notification by employees about
      hazards       IA
     Labor/management safety & health committees
     Any other means that ensures communication with
                 O
      employees
            U
           Q
      SE




                                                              19
3. COMMUNICATIONS (CONTD)




                                       E
                                     C
                                AN
 Questions to ask:




                         R
                       SU
   What method of communication will be used?
   What is the schedule?




                     IN
   How do you arrange for employees to anonymously
    notify management of safety & health concerns?
                 IA
   What other means are used to ensure communication
               O

    with employees?
           U
          Q
     SE




                                                        20
4. HAZARD ASSESSMENT




                                   E
                                 C
                             AN
    Involves procedures for identifying &




                          R
    evaluating work place hazards including




                        SU
    scheduled periodic inspections to identify

                      IN
    unsafe conditions & work practices.
                  IA
                  O
              U



                          { }
             Q
         SE




-    -   -    -   -   -            -   -   -     -
                                                 21
4. HAZARD ASSESSMENT (CONTD)




                                                          E
                                                       C
                                                 AN
     The survey should evaluate workplace conditions with
     respect to:




                                      R
                                    SU
        Safety & health regulations
        Generally recognized safe work practices & physical hazards



                                  IN
        Use of any hazardous materials
        Employee work habits
                            IA
        A discussion of safety & health problems with employees
                         O
                   U
                  Q



OSHA Hazard Assessment: http://www.dir.ca.gov./DOSH/etools/09-031/HazAssessCheck.pdf
           SE




                                                                                 22
4. HAZARD ASSESSMENT (CONTD)




                                    E
                                 C
                             AN
 Conducted when




                       R
   New   substances, processes, procedures or




                     SU
    equipment are introduced into the workplace
    that represent a new occupational safety and

                   IN
    health hazard.
                IA
   Employer is made aware of a new or
             O
    previously unrecognized hazard.
           U
          Q
     SE




                                                   23
4. HAZARD ASSESSMENT (CONTD)




                                    E
                                 C
                             AN
                       R
 Questions to ask:




                     SU
    How will inspections be conducted?


                   IN
    Who will conduct the periodic inspections?
               IA
    What is the schedule for inspections?
             O
    What will be inspected?
         U
        Q
    SE




                                                  24
5. ACCIDENT INVESTIGATION




                                  E
                               C
                           AN
A process utilized to identify and investigate




                      R
workplace injuries, illnesses and accidents,




                    SU
hazardous substance exposures and near

                  IN
misses.        IA
             O
         U
        Q
    SE




                                                 25
5. ACCIDENT INVESTIGATION (CONTD)




                                   E
                                C
                            AN
 Questions to Ask:




                       R
    Who conducts the investigation?




                     SU
    When are the investigations conducted?



                   IN
    Where does the report go?
               IA
    Who reviews the report?
             O

    What is done with the information?
         U
        Q
     SE




                                              26
5. ACCIDENT INVESTIGATION (CONTD)




                            E
                          C
                       AN
                    R
                  SU
                IN
             IA
           O
        U
       Q
    SE




                                    27
6. HAZARD CORRECTION




                                             E
                                           C
                                     AN
   Include methods &/or procedures for correcting
    unsafe or unhealthy conditions, work practices &




                              R
    work procedures in a timely manner based on the




                            SU
    severity of the hazard.


                          IN
       When observed or discovered
       When an imminent hazard exists which cannot be
                      IA
        immediately abated without endangering employee(s)
                   O
        and/or property, remove all exposed personnel from
              U

        the area except those necessary to correct the existing
        condition.
             Q
        SE




       Employees necessary to correct the hazardous
        condition shall be provided the necessary safeguards.
                                                                  28
7. TRAINING & INSTRUCTION




                                          E
                                        C
                                   AN
 When    the IIPP is first established
 To all new employees




                           R
                         SU
 To all employees given new job assignments

 Whenever new substances, processes, procedures or




                       IN
  equipment are introduced to the workplace & represent a
  new hazard                74 Aero Camino
                   IA
 Whenever the employer is made aware of a new or
                O

  previously unrecognized hazard
           U


 For supervisors to familiarize themselves with the safety
          Q



  & health hazards to which employees under their
     SE




  immediate direction & control may be exposed
                                                              29
7. TRAINING & INSTRUCTION (CONTD)




                                            E
                                         C
                                    AN
 Questions to Ask:




                             R
     Who conducts for new employees?




                           SU
  
                          74 Aero Camino
      Who conducts for on-the-job?
      Specific safety training needed (operating equipment,


                         IN
      chemicals, etc.)
                    IA
                 O
             U
            Q
       SE




                                                               30
7. TRAINING & INSTRUCTIONS (CONTD)




                                                     E
                                                  C
                                            AN
   Effective Training:
       Communicates information in a language & by methods




                                  R
        understandable to all employees




                                SU
       Helps establish a relationship with employees to improve trust &
        communication



                              IN
       Is participatory & involves employees by drawing on their own real
        life experiences
       Allows group hazard identification and problem solving by means
                                74 Aero Camino
                          IA
        of demonstrations, asking questions, discussing ideas, &
        providing observations & stories
                     O

       Provides opportunities to demonstrate newly learned safe work
                U

        practices & the safe use of tools, equipment, & chemicals
               Q


       Provides concrete safety & health changes in how work is set-up
        & performed
         SE




       Is repeated as often as necessary

                                                                             31
7. TRAINING & INSTRUCTIONS (CONTD)




                            E
                           C
Training Steps:




                       AN
                       R
                     SU
                   IN
                  IA
             O
          U
         Q
     SE




                                     32
8. RECORDKEEPING




                                              E
                                           C
                                      AN
   No operation can be successful without adequate




                              R
    recordkeeping, which enables you to learn from past




                            SU
    experience & make corrections for future operations.
   Records of accidents, work-related injuries, illnesses &


                          IN
    property losses serve as a valuable purpose.
    Under Cal/OSHA recordkeeping requirements, information

                     IA
    on accidents is gathered & stored. Upon review, causes
                   O

    can be identified & control procedures instituted to prevent
              U


    the illness or injury from recurring. Keep in mind that any
             Q



    inspection of your workplace may require you to
        SE




    demonstrate the effectiveness of your program.

                                                                   33
ALL DONE!...?




                                     E
                                   C
                              AN
   “My IIPP is written, I’m




                        R
                      SU
     done! Huzzah!”

                    IN “But is it effective?”
                IA
             O
         U
        Q
    SE




                                                34
WHAT MAKES AN IIPP EFFECTIVE?




                                     E
                                  C
                              AN
   Worker Participation




                         R
   Fully involve all employees, supervisors &




                       SU
    management
   Identify specific workplace hazards employees

                     IN
    are exposed to
                 IA
   Correct identified hazards in an appropriate &
              O
    timely manner
           U


   Provide effective training
          Q
      SE




                                                     35
MEASURING EFFECTIVENESS




                                      E
                                    C
                               AN
1. Responsibility
  Are employees made aware of who the person is




                           R
                         SU
  with authority & responsibility for their IIPP & can
  they access the person if they want to?


                       IN
                  IA
                O

         Yes                           No
           U


How is this accomplished?    What actions are required?
          Q
     SE




                                                          36
MEASURING EFFECTIVENESS (CONTD)




                                        E
                                       C
2. Compliance




                                      AN
                            R
Are employees recognized for           Yes - How is this
                                       accomplished?




                          SU
performing safe & healthful work       No - What actions are
practices?                             required?




                        IN
                                       Yes - How is this
Are employees disciplined for
                   IA                  accomplished?
performing unsafe or unhealthful       No - What actions are
                 O
                                       required?
work practices?
            U
           Q


Are employees given training or re-    Yes – Where are training
                                       records available?
      SE




training to ensure compliance with     No – What training will
safe and healthful work practices?     be provided?

                                                                  37
MEASURING EFFECTIVENESS (CONTD)




                                                E
                                               C
3. Compliance




                                              AN
                                   R
Do employees know and use our
organizations methods of communication to




                                 SU
inform management about health & safety
matters?




                               IN
Does our organization use a
                                               Yes – How is this
                         IA
labor/management safety & health committee
to comply with the communication               accomplished?
                     O
requirements of subsection (a)(3) of T8CCR     No – What actions
               U

3203?                                          are required?
              Q



Does our organizations labor/management
        SE




safety & health committee meets all the
requirements of T8CCR 3203 (7) (c) (1)–(7)?
                                                                   38
MEASURING EFFECTIVENESS (CONTD)




                                       E
                                     C
                                AN
4. Hazard Assessment
  Do our organization’s periodic inspections for hazard




                            R
  assessment result in a comprehensive evaluation of




                          SU
  any hazards present at our workplace?


                        IN
                   IA
                O

         Yes                            No
            U


Description of procedures.    What actions are required?
           Q
      SE




                                                           39
MEASURING EFFECTIVENESS (CONTD)




                                               E
                                            C
                                      AN
5. Accident Investigation
  Does the use of our organization’s investigation procedures




                             R
  result in:




                           SU
     a) The determination of the cause (s) of accidents, hazardous
         substance exposures & near misses



                         IN
     b) Effective corrective actions being taken in a timely
         manner?    IA
                 O
            U


         Yes                                   No
           Q
     SE




Description of procedures           What actions are required
   for both (a) and (b)               for both (a) and (b)?
                                                                     40
MEASURING EFFECTIVENESS (CONTD)




                                      E
                                    C
                               AN
6. Hazard Correction




                            R
   Do we use our organization’s procedures to correct




                          SU
   identified hazards in a timely manner based on the
   severity of the hazard?


                        IN
                   IA
                O

         Yes                           No
            U
           Q


Description of procedures.   What actions are required?
      SE




                                                          41
MEASURING EFFECTIVENESS (CONTD)




                                              E
                                           C
7. Training & Instruction




                                          AN
                               R
Does our organization provide effective
training to instruct employees &           Yes – Describe the




                             SU
                                           documentation of training.
supervisors on general safe work           No – Describe future training
practices & on the hazards specific to


                           IN
                                           topics & schedules.
their job assignments & work tasks?
                      IA
                                           Yes – Describe worksite
                  O
Does our organization’s effective          observations, evaluations of
training result in an increase in
             U

                                           training, reports of hazards,
employees’ and supervisors’                reduced accidents &
            Q


                                           exposures
understanding of workplace hazards &
       SE




                                           No – Retraining required (list
improvements in their safe & healthful     of training subjects & worker
work practices?                            training instruction record)
                                                                            42
COMMON MISTAKES




                                     E
                                   C
                              AN
 Failure to have an active IIPP at your workplace
 Failure to document all safety-related activities,




                        R
                      SU
  particularly training & inspections
 Neglecting to carry out regular safety inspections



                    IN
 Neglecting to create required written safety
                IA
  programs
              O

 Not having all safety-related documentation up to
             U


  date & ready for inspection
            Q
     SE




                                                       43
GETTING STARTED




                                E
                              C
                          AN
      1.   Assign responsibilities
           Look at what you have




                     R
      2.




                   SU
      3.   Safety & health survey


                 IN
      4.   Workplace assessment
              IA
      5.   Review & compare
            O

      6.   Develop an action plan
       U


           Take action
      Q


      7.
    SE




      8.   Maintain your program
                                     44
IIPP & SMALL BUSINESSES




                                    E
                                 C
                             AN
  May   seem daunting
  Lend themselves to low-cost approaches




                       R
   because they are highly flexible - core elements




                     SU
   can be implemented at a basic level suitable for


                   IN
   the smallest business, as well as at a more
   advanced, structured level that may be needed
               IA
   in a larger, more complex organization
             O
          U
         Q
    SE




                                                      45
IIPP & SMALL BUSINESSES




                                                             E
                                                         C
                                                  AN
     OSHA study of nine SHARP firms, ranging in size from 15 to 160 employees,
      found that the firms achieved the following as a result of their programs:
          A reduction in the number of injuries and illnesses.




                                     R
          Improved compliance with regulatory requirements.




                                   SU
          Improved business and cost savings including reduced workers'
           compensation premiums, reduced administrative and human resources




                                 IN
           burden associated with filing injury and illness reports, managing
           workers' compensation cases and training new employees. The
           companies also experienced improved efficiency in operations and
                          IA
           material use, and improved productivity. They were able to leverage their
                      O
           limited health and safety resources.
               U

          An improved workplace environment with greater collective responsibility
           for workplace health and safety.
              Q



     Improved reputation and image in the community including relationships and
      SE




      cooperation between employers and OSHA, between employers and
      employees, and among employers in the business community.

                                                                                       46
CONCLUSIONS




                                                E
                                             C
                                        AN
   Despite efforts more than 4,500 workers lose their lives &
    more than 4 million are seriously injured each year. Tens of




                               R
    thousands more die or are incapacitated because of




                             SU
    occupational illnesses. The human toll is incalculable & the
    economic toll is enormous.


                           IN
   Employers in the U.S. have been slow to adopt a workplace
                      IA
    "safety culture" that emphasizes planning & carrying out work
    in the safest way possible.
                   O

   IIPPs are based on proven managerial concepts that have
              U


    been widely used in industry to bring about improvements in
             Q



    quality, environment & safety, and health performance.
        SE




                                                                    47
CONCLUSIONS (CONTD)




                                                E
                                             C
                                        AN
   Effective programs emphasize
        Top-level ownership of the program




                               R
    




                             SU
       Participation by employees
       A "find and fix" approach to workplace hazards.



                           IN
   IIPPs do not have to be resource-intensive
                       IA
   IIPPs can be adapted to meet the needs of any size
    organization.
                    O
               U
              Q
        SE




                                                          48
CONCLUSIONS (CONTD)




                                      E
                                      C
                                 AN
              --- final thought ---




                    R
                  SU
    Taking risks is part of running a
    business, but risking the safety

                IN
    and health of those who work for
             IA
    you should not be one of them.
           O
        U


               --------------------
       Q
    SE




                                          49
SE
                                  QUESTIONS?


          Q
           U
            O
               IA
                    IN
                      SU
                        R
                         AN
                              C
                                  E
50

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Understanding Injury & Illness Prevention Programs

  • 1. E --- understanding --- C AN INJURY & ILLNESS R SU PREVENTION PROGRAMS IN IA ------------------- O U Q SE Liz Kroft Sequoia Insurance Company
  • 2. STATISTICS E C AN  Every year 4.1 mil workers suffer a serious R job-related injury or illness SU  Every day 12+ workers die on the job IN  Every year 4,500+ die on the job IA  That’s more than 90/week and 13/day O U Q SE 2
  • 3. DIRECT COSTS E C AN { Cost per injury averages R Back $50k SU - - - - - - Slip/Fall $62K IN IA Carpal Tunnel $40k O U Q SE 3
  • 4. DIRECT COSTS TO EMPLOYERS E C AN  Medical Treatment  Worker’s Compensation Premiums R SU  Indemnity IN  Litigation IA O U Q SE 4
  • 5. INDIRECT COSTS TO EMPLOYERS E C AN  Wages paid not covered by workers’ comp  Administrative time spent following injuries R SU  Employee training & replacement costs  Lost productivity IN  Replacement of damaged material, machinery & IA property O  Clean up & start up of interrupted operations U  Reduced morale among employees Q SE 5
  • 6. IMPACT ON EMPLOYEES E C  Physical pain & suffering AN  Loss of employment & wages R  Burdensome debt SU  Decreased standard of living IN  Loss of homeownership  Bankruptcy IA  Missed opportunity for job O advancement U Q SE 6
  • 7. INJURY & ILLNESS PREVENTION PROGRAM E C AN A proactive process & written program R SU IN The Goal: IA Prevent workplace injuries, illnesses & O U deaths, the suffering these events cause Q workers & the financial hardship they SE cause both workers & employees. 7
  • 8. WE HEAR PEOPLE SAY THINGS LIKE E C AN “We haven’t had an “We already R SU injury in years” have one” IN IA “We are small enough O we don’t need one” U Q SE 8
  • 9. INJURY & ILLNESS PREVENTION PROGRAM E C AN Every business is different, one size IIPP does R not fit all. SU Need to scale & adapt to meet the needs of the organization depending on: IN  Size IA  Industry sector O  Complexity of operations U Q SE An IIPP is a living document 9
  • 10. BENEFITS TO EMPLOYERS E C AN  Decrease in workplace  Reduce time to injuries replace/reassign injured R  Transform workplace workers SU culture  Reduce workers  Improve employee morale compensation claims IN  Higher productivity & quality  Greater employee satisfaction IA  Reduce turnover Reduce costs  Minimize potential for code O  violation penalties U Q SE 10
  • 11. BENEFITS E C Improved Morale & AN Job Satisfaction 6% Employee R Retention 7% Other 16% SU IN Increased IA Productivity 43% O U Reduced Q Costs 28% SE Source Huang et. al., 2009. Data based on responses from 231 U.S. Companies with 100 or more employees
  • 12. EFFECTIVENESS E C AN Net decrease in injuries after IIPP was implemented: R SU  Alaska - 17.4%  Massachusetts -  20.8%  California - 19%  North Dakota -  38% IN  Colorado -  23% IA  Texas -  63%  Hawaii - 20.7%  Washington -  9.4% O U Q SE 12
  • 13. 8 ELEMENTS OF AN IIPP E C 1. Responsibility AN 2. Compliance R SU 3. Communications IN 4. Hazard Assessment IA 5. Accident Investigation O U 6. Hazard Correction Q 7. Training & Instruction SE 8. Recordkeeping 13
  • 14. 1. RESPONSIBILITY E C AN Identify the person(s) with authority R SU & responsibility for implementing the program. IN IA O U Q SE 14
  • 15. 1. RESPONSIBILITY (CONTD) E C AN  Questions to ask:  What is the person’s name, title & contact R SU information that has overall responsibility for ensuring the company has an effective IIPP? IN  Where will copies of the IIPP be available? IA O U Q  Your program’s success hinges on the individual you choose  SE 15
  • 16. 2. COMPLIANCE E C A system for ensuring that employees comply AN with safe & healthy work practices. R SU Substantial compliance includes: IN  Recognition of employees who follow safe & IA healthful work practices O  Training & retraining programs U  Disciplinary actions or any other such means that Q ensures employee compliance with safe & healthful SE work practices 16
  • 17. 2. COMPLIANCE (CONTD) E C AN  Questions to ask:  What method will be used for compliance? R  How does the company recognize employees SU that consistently perform safe & healthful work IN practices?  Other means (e.g. peer mentoring) in addition IA to those listed in the compliance section of the O written IIPP used to ensure employee U compliance with safe & healthful work Q practices? SE 17
  • 18. 3. COMMUNICATIONS E C AN A system for communicating with employees in a R form readily understandable by all affected SU employees on matters relating to occupational safety & health, including provisions designed to IN encourage employees to inform the employer of IA hazards at the worksite without fear of reprisal. O U Q SE 18
  • 19. 3. COMMUNICATIONS (CONTD) E C AN Methods of communication may include:  Meetings R  Training programs SU  Posters  Written communications IN  A system of anonymous notification by employees about hazards IA  Labor/management safety & health committees  Any other means that ensures communication with O employees U Q SE 19
  • 20. 3. COMMUNICATIONS (CONTD) E C AN Questions to ask: R SU  What method of communication will be used?  What is the schedule? IN  How do you arrange for employees to anonymously notify management of safety & health concerns? IA  What other means are used to ensure communication O with employees? U Q SE 20
  • 21. 4. HAZARD ASSESSMENT E C AN Involves procedures for identifying & R evaluating work place hazards including SU scheduled periodic inspections to identify IN unsafe conditions & work practices. IA O U { } Q SE - - - - - - - - - - 21
  • 22. 4. HAZARD ASSESSMENT (CONTD) E C AN The survey should evaluate workplace conditions with respect to: R SU  Safety & health regulations  Generally recognized safe work practices & physical hazards IN  Use of any hazardous materials  Employee work habits IA  A discussion of safety & health problems with employees O U Q OSHA Hazard Assessment: http://www.dir.ca.gov./DOSH/etools/09-031/HazAssessCheck.pdf SE 22
  • 23. 4. HAZARD ASSESSMENT (CONTD) E C AN Conducted when R  New substances, processes, procedures or SU equipment are introduced into the workplace that represent a new occupational safety and IN health hazard. IA  Employer is made aware of a new or O previously unrecognized hazard. U Q SE 23
  • 24. 4. HAZARD ASSESSMENT (CONTD) E C AN R Questions to ask: SU  How will inspections be conducted? IN  Who will conduct the periodic inspections? IA  What is the schedule for inspections? O  What will be inspected? U Q SE 24
  • 25. 5. ACCIDENT INVESTIGATION E C AN A process utilized to identify and investigate R workplace injuries, illnesses and accidents, SU hazardous substance exposures and near IN misses. IA O U Q SE 25
  • 26. 5. ACCIDENT INVESTIGATION (CONTD) E C AN Questions to Ask: R  Who conducts the investigation? SU  When are the investigations conducted? IN  Where does the report go? IA  Who reviews the report? O  What is done with the information? U Q SE 26
  • 27. 5. ACCIDENT INVESTIGATION (CONTD) E C AN R SU IN IA O U Q SE 27
  • 28. 6. HAZARD CORRECTION E C AN  Include methods &/or procedures for correcting unsafe or unhealthy conditions, work practices & R work procedures in a timely manner based on the SU severity of the hazard. IN  When observed or discovered  When an imminent hazard exists which cannot be IA immediately abated without endangering employee(s) O and/or property, remove all exposed personnel from U the area except those necessary to correct the existing condition. Q SE  Employees necessary to correct the hazardous condition shall be provided the necessary safeguards. 28
  • 29. 7. TRAINING & INSTRUCTION E C AN  When the IIPP is first established  To all new employees R SU  To all employees given new job assignments  Whenever new substances, processes, procedures or IN equipment are introduced to the workplace & represent a new hazard 74 Aero Camino IA  Whenever the employer is made aware of a new or O previously unrecognized hazard U  For supervisors to familiarize themselves with the safety Q & health hazards to which employees under their SE immediate direction & control may be exposed 29
  • 30. 7. TRAINING & INSTRUCTION (CONTD) E C AN Questions to Ask: R  Who conducts for new employees? SU  74 Aero Camino Who conducts for on-the-job?  Specific safety training needed (operating equipment, IN chemicals, etc.) IA O U Q SE 30
  • 31. 7. TRAINING & INSTRUCTIONS (CONTD) E C AN  Effective Training:  Communicates information in a language & by methods R understandable to all employees SU  Helps establish a relationship with employees to improve trust & communication IN  Is participatory & involves employees by drawing on their own real life experiences  Allows group hazard identification and problem solving by means 74 Aero Camino IA of demonstrations, asking questions, discussing ideas, & providing observations & stories O  Provides opportunities to demonstrate newly learned safe work U practices & the safe use of tools, equipment, & chemicals Q  Provides concrete safety & health changes in how work is set-up & performed SE  Is repeated as often as necessary 31
  • 32. 7. TRAINING & INSTRUCTIONS (CONTD) E C Training Steps: AN R SU IN IA O U Q SE 32
  • 33. 8. RECORDKEEPING E C AN  No operation can be successful without adequate R recordkeeping, which enables you to learn from past SU experience & make corrections for future operations.  Records of accidents, work-related injuries, illnesses & IN property losses serve as a valuable purpose. Under Cal/OSHA recordkeeping requirements, information  IA on accidents is gathered & stored. Upon review, causes O can be identified & control procedures instituted to prevent U the illness or injury from recurring. Keep in mind that any Q inspection of your workplace may require you to SE demonstrate the effectiveness of your program. 33
  • 34. ALL DONE!...? E C AN “My IIPP is written, I’m R SU done! Huzzah!” IN “But is it effective?” IA O U Q SE 34
  • 35. WHAT MAKES AN IIPP EFFECTIVE? E C AN  Worker Participation R  Fully involve all employees, supervisors & SU management  Identify specific workplace hazards employees IN are exposed to IA  Correct identified hazards in an appropriate & O timely manner U  Provide effective training Q SE 35
  • 36. MEASURING EFFECTIVENESS E C AN 1. Responsibility Are employees made aware of who the person is R SU with authority & responsibility for their IIPP & can they access the person if they want to? IN IA O Yes No U How is this accomplished? What actions are required? Q SE 36
  • 37. MEASURING EFFECTIVENESS (CONTD) E C 2. Compliance AN R Are employees recognized for Yes - How is this accomplished? SU performing safe & healthful work No - What actions are practices? required? IN Yes - How is this Are employees disciplined for IA accomplished? performing unsafe or unhealthful No - What actions are O required? work practices? U Q Are employees given training or re- Yes – Where are training records available? SE training to ensure compliance with No – What training will safe and healthful work practices? be provided? 37
  • 38. MEASURING EFFECTIVENESS (CONTD) E C 3. Compliance AN R Do employees know and use our organizations methods of communication to SU inform management about health & safety matters? IN Does our organization use a Yes – How is this IA labor/management safety & health committee to comply with the communication accomplished? O requirements of subsection (a)(3) of T8CCR No – What actions U 3203? are required? Q Does our organizations labor/management SE safety & health committee meets all the requirements of T8CCR 3203 (7) (c) (1)–(7)? 38
  • 39. MEASURING EFFECTIVENESS (CONTD) E C AN 4. Hazard Assessment Do our organization’s periodic inspections for hazard R assessment result in a comprehensive evaluation of SU any hazards present at our workplace? IN IA O Yes No U Description of procedures. What actions are required? Q SE 39
  • 40. MEASURING EFFECTIVENESS (CONTD) E C AN 5. Accident Investigation Does the use of our organization’s investigation procedures R result in: SU a) The determination of the cause (s) of accidents, hazardous substance exposures & near misses IN b) Effective corrective actions being taken in a timely manner? IA O U Yes No Q SE Description of procedures What actions are required for both (a) and (b) for both (a) and (b)? 40
  • 41. MEASURING EFFECTIVENESS (CONTD) E C AN 6. Hazard Correction R Do we use our organization’s procedures to correct SU identified hazards in a timely manner based on the severity of the hazard? IN IA O Yes No U Q Description of procedures. What actions are required? SE 41
  • 42. MEASURING EFFECTIVENESS (CONTD) E C 7. Training & Instruction AN R Does our organization provide effective training to instruct employees & Yes – Describe the SU documentation of training. supervisors on general safe work No – Describe future training practices & on the hazards specific to IN topics & schedules. their job assignments & work tasks? IA Yes – Describe worksite O Does our organization’s effective observations, evaluations of training result in an increase in U training, reports of hazards, employees’ and supervisors’ reduced accidents & Q exposures understanding of workplace hazards & SE No – Retraining required (list improvements in their safe & healthful of training subjects & worker work practices? training instruction record) 42
  • 43. COMMON MISTAKES E C AN  Failure to have an active IIPP at your workplace  Failure to document all safety-related activities, R SU particularly training & inspections  Neglecting to carry out regular safety inspections IN  Neglecting to create required written safety IA programs O  Not having all safety-related documentation up to U date & ready for inspection Q SE 43
  • 44. GETTING STARTED E C AN 1. Assign responsibilities Look at what you have R 2. SU 3. Safety & health survey IN 4. Workplace assessment IA 5. Review & compare O 6. Develop an action plan U Take action Q 7. SE 8. Maintain your program 44
  • 45. IIPP & SMALL BUSINESSES E C AN  May seem daunting  Lend themselves to low-cost approaches R because they are highly flexible - core elements SU can be implemented at a basic level suitable for IN the smallest business, as well as at a more advanced, structured level that may be needed IA in a larger, more complex organization O U Q SE 45
  • 46. IIPP & SMALL BUSINESSES E C AN  OSHA study of nine SHARP firms, ranging in size from 15 to 160 employees, found that the firms achieved the following as a result of their programs:  A reduction in the number of injuries and illnesses. R  Improved compliance with regulatory requirements. SU  Improved business and cost savings including reduced workers' compensation premiums, reduced administrative and human resources IN burden associated with filing injury and illness reports, managing workers' compensation cases and training new employees. The companies also experienced improved efficiency in operations and IA material use, and improved productivity. They were able to leverage their O limited health and safety resources. U  An improved workplace environment with greater collective responsibility for workplace health and safety. Q  Improved reputation and image in the community including relationships and SE cooperation between employers and OSHA, between employers and employees, and among employers in the business community. 46
  • 47. CONCLUSIONS E C AN  Despite efforts more than 4,500 workers lose their lives & more than 4 million are seriously injured each year. Tens of R thousands more die or are incapacitated because of SU occupational illnesses. The human toll is incalculable & the economic toll is enormous. IN  Employers in the U.S. have been slow to adopt a workplace IA "safety culture" that emphasizes planning & carrying out work in the safest way possible. O  IIPPs are based on proven managerial concepts that have U been widely used in industry to bring about improvements in Q quality, environment & safety, and health performance. SE 47
  • 48. CONCLUSIONS (CONTD) E C AN  Effective programs emphasize Top-level ownership of the program R  SU  Participation by employees  A "find and fix" approach to workplace hazards. IN  IIPPs do not have to be resource-intensive IA  IIPPs can be adapted to meet the needs of any size organization. O U Q SE 48
  • 49. CONCLUSIONS (CONTD) E C AN --- final thought --- R SU Taking risks is part of running a business, but risking the safety IN and health of those who work for IA you should not be one of them. O U -------------------- Q SE 49
  • 50. SE QUESTIONS? Q U O IA IN SU R AN C E 50