Tuphilips

•

0 likes•512 views

This one sentence document provides the title "Design strategy project November 2007 - january 2008" and credits the photographer of any photos as "ricardo Javier". It appears to be documenting a design strategy project that took place from November 2007 to January 2008.

Design strategy project November 2007 - january 2008 photos by ricardo Javier

A group of 7 people who attended the Service Design Network Global Conference 2014 in Stockholm on October 6,7,8 2014, have shared their experiences, take-aways and ideas in a Whatsapp group, during and after the conference. This deck shares their findings with a wider audience, hoping to initiate a healthy debate in the service design community, on where we ant to go with our conferences. We hope to see you all next year, to share an even better experience together!

In service innovation projects complexities abound, both within the boundaries of the organization and outside of them: value chains have become value networks, target customers have contextual and situational preferences in their complex experience journeys, and interactions with the organization involve many channels and touch points. Customer centricity is a prerequisite but it requires various cross sections through the organization to cooperate smoothly. In his keynote, Erik will discuss the glue that holds these complex processes together. On the basis of case studies from his service design consulting practice, and insights from his teaching at the Delft University of Technology, Erik will dive deeper into how to align various enterprise functions around a shared and actionable vision and towards a coherent and tangible end-result. He will show through analysis of these various cases that a shared, actionable, and congruent enterprise vision is of vital importance for innovation success, and can be steered and managed effectively.

Zilver on design thinking

Erik Roscam Abbing

Buying into service design

Erik Roscam Abbing

Customer Relationship DesignErik Roscam Abbing

Stakeholder mapping

Erik Roscam Abbing

Master Class service design / design thinking

Erik Roscam Abbing

Merk gedreven service innovatie

Erik Roscam Abbing

Customer journey mapping

Erik Roscam Abbing

Book launch presentation small

Erik Roscam Abbing

Brand driven innovation 2010

Erik Roscam Abbing

Design your business

Erik Roscam Abbing

building a sustainable vision

Erik Roscam Abbing

On april 6th 2010 Erik was part of a Design Management Network event at Priva Campus in de Lier. The theme of the evening was sustainability, featuring lectures by Meiny Prins, Priva's CEO, Judith van Zanten, Priva's design manager, Frans Kooijman, architect of Priva Campus, and Erik. Judith did a great job of sharing her approach to Brand Driven Innovation with us. And Erik talked about how sustainability starts form the inside, and how people come before planet and profit. Human Centred Branding helps organizations build a sustainable vision shared by its employees and customers alike. check out the presentation here.

branding and design in B2B companies

Erik Roscam Abbing

Human Centered Branding

Erik Roscam Abbing

zilver on the brand/design interface

Erik Roscam Abbing

Gastcollege Tu 080916

Erik Roscam Abbing

Pragma/eurib 080913Erik Roscam Abbing

Hu Bdi 080526

Erik Roscam Abbing

Dmi Bdi 080411

Erik Roscam Abbing

Generating a custom Ruby SDK for your web service or Rails API using Smithy

g2nightmarescribd

Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.

How world-class product teams are winning in the AI era by CEO and Founder, P...

Product School

Recently uploaded

Generating a custom Ruby SDK for your web service or Rails API using Smithy

g2nightmarescribd

How world-class product teams are winning in the AI era by CEO and Founder, P...

Product School

From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...

Product School

PCI PIN Basics Webinar from the Controlcase Team

ControlCase

Epistemic Interaction - tuning interfaces to provide information for AI support

Alan Dix

Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024 https://alandix.com/academic/papers/synergy2024-epistemic/ As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.

Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...

Product School

When stars align: studies in data quality, knowledge graphs, and machine lear...

Elena Simperl

Knowledge engineering: from people to machines and back

Elena Simperl

Encryption in Microsoft 365 - ExpertsLive Netherlands 2024

Albert Hoitingh

Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality

Inflectra

In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring. Learn about: • The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks. • Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective. • Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification. • Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process. Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.

Elevating Tactical DDD Patterns Through Object Calisthenics

Dorra BARTAGUIZ

After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!

From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...

Product School

De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...

Product School

Mission to Decommission: Importance of Decommissioning Products to Increase E...

Product School

GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...

Sri Ambati

FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf

FIDO Alliance

Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf

91mobiles

Transcript: Selling digital books in 2024: Insights from industry leaders - T...

BookNet Canada

The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more. Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/ Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.

Neuro-symbolic is not enough, we need neuro-*semantic*

Frank van Harmelen

Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”. All of this illustrated with link prediction over knowledge graphs, but the argument is general.

Assuring Contact Center Experiences for Your Customers With ThousandEyes

ThousandEyes

Recently uploaded (20)

Generating a custom Ruby SDK for your web service or Rails API using Smithy

How world-class product teams are winning in the AI era by CEO and Founder, P...

From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...

PCI PIN Basics Webinar from the Controlcase Team

Epistemic Interaction - tuning interfaces to provide information for AI support

Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...

When stars align: studies in data quality, knowledge graphs, and machine lear...

Knowledge engineering: from people to machines and back

Encryption in Microsoft 365 - ExpertsLive Netherlands 2024

Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality

Elevating Tactical DDD Patterns Through Object Calisthenics

From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...

De-mystifying Zero to One: Design Informed Techniques for Greenfield Innovati...

Mission to Decommission: Importance of Decommissioning Products to Increase E...

GenAISummit 2024 May 28 Sri Ambati Keynote: AGI Belongs to The Community in O...

FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf

Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf

Transcript: Selling digital books in 2024: Insights from industry leaders - T...

Neuro-symbolic is not enough, we need neuro-*semantic*

Assuring Contact Center Experiences for Your Customers With ThousandEyes

Tuphilips

1. Design strategy project November 2007 - january 2008 photos by ricardo Javier

10.

Tuphilips

Recommended

Recommended

More Related Content

More from Erik Roscam Abbing

More from Erik Roscam Abbing (20)

Recently uploaded

Recently uploaded (20)

Tuphilips