TS fundamentals

1. © BSI India Private Limited
TS2 03/MOD02/R00/0406
TS 16949-An Introduction
Where did ISO/TS 16949 come from? - Beginning in 1994
with the successful launch of QS 9000 by DaimlerChrysler,
Ford and GM, the Automotive OEM's recognized the
increased value that could be derived from an independent
quality system registration scheme and the efficiencies that
could be realized in the supply chain by commonizing
system requirements.
In 1996, the success of these efforts led to a move towards
the development of a globally accepted and harmonized
quality management system requirements document. From
this, the International Automotive Task Force (IATF) was
formed to lead the development effort.

2. © BSI India Private Limited
TS2 03/MOD02/R00/0406
TS 16949-An Introduction
About the ISO/TS (Technical Specification) 16949:2002:The
ISO/TS 16949 was jointly developed by the IATF members and
submitted to the International Organization for Standardization
(ISO) for approval and publication. The document is a common
automotive quality system requirements catalog based on ISO
9001:2000, AVSQ (Italian), EAQF (French), QS-9000 (U.S.) and
VDA6.1 (German) automotive catalogs. This document, coupled
with customer-specific requirements defines quality system
requirements for use in the automotive supply chain.

3. © BSI India Private Limited
TS2 03/MOD02/R00/0406
TS 16949-An Introduction
What is ISO/TS 16949? The result of the IATF's effort is
the ISO/TS 16949 specification. ISO/TS 16949 forms the
requirements or the application of ISO 9001 for automotive
production and relevant service part organizations.
ISO/TS 16949 used the ISO 9001 Standard as the basis
for their development and included the requirements from
these Standards with specific 'adders' for the automotive
supply chain. The 2002 revision of TS builds off the
ISO9001:2000 document.
The basis for our certification

4. © BSI India Private Limited
TS2 03/MOD02/R00/0406
TS 16949-An Introduction
Who are the IATF? - The IATF is an ad hoc group of OEM's
and automotive trade associations whose common goal is to
improve the quality of products to automotive customers
worldwide. IATF members include the Big 3 and other OEM's
and industry groups.

5. © BSI India Private Limited
TS2 03/MOD02/R00/0406
TS 16949-An Introduction
What is the IATF Tasked to Do? The IATF has a very specific
mission - the development of a consensus quality systems requirements
document for automotive supply chain, along with a recognition scheme
and training to support third party assessments of automotive suppliers.
The result of the IATF's efforts, in conjunction with the International
Organization for Standardization (ISO) has been the introduction of
ISO/TS 16949:2002 quality management systems requirements
documents.
The IATF administers the ISO/TS 16949 through a network of formal
liaisons established in member countries. These include the International
Automotive Oversight Bureau (IAOB) for the US, CCFA for France, ANFIA
for Italy, VDA for Germany, and SMMT for the UK.

6. © BSI India Private Limited
TS2 03/MOD02/R00/0406
TS 16949-An Introduction
Who are eligible for TS certification?ISO/TS 16949 is
the international quality management standard
specifically intended for organizations in the automotive
industry supply community. It is for organizations that
produce and deliver parts, sub-assemblies, process
materials, and certain other products and services to
OEM manufacturing locations.

7. © BSI India Private Limited
TS2 03/MOD02/R00/0406
TS 16949-An Introduction
Can anyone get ISO/TS 16949 Registered? No. There are 3
criteria, any one of which must be met in order for an
organization to apply for ISO/TS 16949 registration. They are:
1. The organization supplies a TS 16949 subscribing
customer (e.g. you supply Ford)
2. The organization is in the automotive supply chain (any tier).
3. The organization is a potential supplier to a customer
described in either #1 or 2 above and has a documented RFQ
or is being documented on the bid list.

8. © BSI India Private Limited
TS2 03/MOD02/R00/0406
TS 16949-An Introduction
What is the content of the standard?ISO/TS 16949 actually
consists of ISO 9001 (2000), word for word - plus a large
number of automotive industry specific requirements. There are
approximately 1,039 separate and specific requirements in the
basic ISO/TS 16949 Standard. In addition, each of the Big 3
have published a set of supplemental requirements to the
Standard.
Since "meeting customer needs" is one of the (many) definitions of quality,
ISO/TS 16949 is often called a "quality system" or a "quality management"
system. But the rules, referred to as "requirements," go beyond "quality"
matters as they are traditionally understood.

9. © BSI India Private Limited
TS2 03/MOD02/R00/0406
TS 16949-An Introduction
The requirements fall roughly into four types:
Requirements that help assure that the organization’s output
(whether product, service, or both) meets customer specifications.
(Making customers happy, and keeping them that way.)
Requirements that assure that the quality system is consistently
implemented and verifiable. (We must actually do what we say we
are supposed to do. This must be verifiable via independent,
objective audit.)
Requirements for practices that measure the effectiveness of
various aspects of the system. (In God we trust; all others bring
data.)
Requirements that support continual improvement of the company’s
ability to meet customer needs. (We cannot sit still. We must strive
to get better all the time, because customers change, and
competitors gain strength.)

10. © BSI India Private Limited
TS2 03/MOD02/R00/0406
TS 16949-An Introduction
What functions of the organization are impacted by
implementing a quality management system?The functions
impacted the most are those directly involved in the process of
meeting customer needs. That means your marketing people, design
department, purchasing, production / service delivery, warehousing,
transportation, etc.. Impacted also are certain support functions
including training / human resources. About the only significant part
of your organization not generally taken under the quality
management system umbrella is finance.

11. © BSI India Private Limited
TS2 03/MOD02/R00/0406
TS 16949-An Introduction
What is a registrar, and how do they operate?
Registrars, or registration bodies, or certification bodies (for all
practical purposes the terms are interchangeable) are private, for-
profit companies whose role is to audit your quality or environmental
management system for compliance to the Standard. If and when the
registrar finds that your system is compliant with the Standard, they
"register" your name in a book and issue a "registration certificate" to
you.
Registration is maintained via "surveillance audits" carried out once
or twice per year by the registration body.

12. © BSI India Private Limited
TS2 03/MOD02/R00/0406
TS 16949-An Introduction
What is the role of a consultant in the implementation
process?To lead, and guide; to save you from making
rookie mistakes; to apply his/her experience and abilities to
see to it you end up with a system that not only "passes"
registration audit, but, more importantly, adds value to your
organization. Ultimately, your quality system should be an
asset that pays you back, not a cost that bleeds you dry.

13. © BSI India Private Limited
TS2 03/MOD02/R00/0406
TS 16949-An Introduction
Will the Process be much different that what we've seen in QS 9000?
Yes! The IATF has mandated a more process-based approach to auditing, with a
firmer emphasis on meeting the customer's needs. While we have always approached
our audits in this manner, organizations may see some changes in methodology in
order to more clearly stress the important elements of Customer Oriented Processes
(COP's), including:
• Process ownership
• Process definition and linkages
• Process monitoring and feedback loops for process improvement
• Process effectiveness in meeting customer requirements, process efficiency
and key performance indicators for the business
Process effectiveness and efficiency for product realization and support processes
must be reviewed by top management. While this is normally in place for production
processes, it is the addition of the requirement for monitoring support processes that
adds a new twist to the

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TS 16949-An Introduction
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