Tripresso 旅遊咖 business engagement (福委會)洽談
Agenda
1. market status and customer issues
2. Tripresso - value proposition & working mechanism
3. Tripresso - how to find a fitted tour
4. Special give for company
Midwest UX '12: Mapping the ExperienceChris Risdon
As services become more interconnected across channels and devices—and more importantly across time and space—it’s becoming increasingly important to find ways to gain insight about customers’ interactions with your service.
Experience maps offer a framework for mapping human experiences across multiple situations and interactions, helping to ensure that every occasion where your organization touches or connects with a person’s life is appropriate, relevant, meaningful, and endearing.
In this presentation I talk about orchestrating touchpoints and their channels through experience maps. I review an experience mapping framework that includes key components and how they’re used for designing for a multi-touchpoint experience. The presentation discusses the activities that feed the map so that it tells a tangible story, the key elements make up a useful and actionable map, and how to then define the characteristics of your mapped touchpoints. Experience maps are intended to be catalysts, not conclusions.
Service Design is gaining popularity in the United States as a better approach to defining and orchestrating service experiences. While having much in common with user experience, service design in practice requires new ways of thinking and new methods of making. It also requires embracing both the complexity of service experiences and the organizations that deliver them.
This workshop is designed to get more user experience practitioners familiar with some of the methods of service design. Our session will focus on several lo-fi making approaches–acting, sketching, storytelling, and blueprinting–that can be used to iteratively conceptualize new service experiences.
The session will be fast-paced and iterative. You'll learn concepts and approaches that only can prepare you to tackle service experience problems, but can easily be applied to any project involving multiple touchpoints or channels. You'll be thrown in the service design deep end, but the water's warm (I promise).
Tripresso 旅遊咖 business engagement (福委會)洽談
Agenda
1. market status and customer issues
2. Tripresso - value proposition & working mechanism
3. Tripresso - how to find a fitted tour
4. Special give for company
Midwest UX '12: Mapping the ExperienceChris Risdon
As services become more interconnected across channels and devices—and more importantly across time and space—it’s becoming increasingly important to find ways to gain insight about customers’ interactions with your service.
Experience maps offer a framework for mapping human experiences across multiple situations and interactions, helping to ensure that every occasion where your organization touches or connects with a person’s life is appropriate, relevant, meaningful, and endearing.
In this presentation I talk about orchestrating touchpoints and their channels through experience maps. I review an experience mapping framework that includes key components and how they’re used for designing for a multi-touchpoint experience. The presentation discusses the activities that feed the map so that it tells a tangible story, the key elements make up a useful and actionable map, and how to then define the characteristics of your mapped touchpoints. Experience maps are intended to be catalysts, not conclusions.
Service Design is gaining popularity in the United States as a better approach to defining and orchestrating service experiences. While having much in common with user experience, service design in practice requires new ways of thinking and new methods of making. It also requires embracing both the complexity of service experiences and the organizations that deliver them.
This workshop is designed to get more user experience practitioners familiar with some of the methods of service design. Our session will focus on several lo-fi making approaches–acting, sketching, storytelling, and blueprinting–that can be used to iteratively conceptualize new service experiences.
The session will be fast-paced and iterative. You'll learn concepts and approaches that only can prepare you to tackle service experience problems, but can easily be applied to any project involving multiple touchpoints or channels. You'll be thrown in the service design deep end, but the water's warm (I promise).
Here is what Square uses for their Pitch Deck, it has several good pointers on what should go in a startup pitch deck: Sourced from http://www.noise.re/duction/squares-pitch-deck/
AppVirality - Plug & Play growth hacking toolkit for Mobile apps.
We help app developers implement Uber/Lyft like in-app referrals under 30 minutes. No coding required.
Checkout - http://appvirality.com
The 10 most interesting slides that helped our SaaS company raise 9 millionGoCanvas
Have you ever wondered what goes into a pitch deck? Or what slides matter? Here are the 10 slides that seemed to resonate most with VCs we met with our our journey to raising our latest $9 million in funding. Be sure to check the notes for explanations of each slide.
The deck we used to raise $270k for our startup Castleentercastle
Castle (entercastle.com) is a Detroit-based real estate startup that lets rental owners put their properties on autopilot. In April 2015, we closed a $270,000 angel round using this deck.
Questions? Comments? I'd love to hear from you. Email me at max@entercastle.com.
Mapme Investor Deck.
The deck we originally used to raise our seed round of $1M. See the progress we've made at www.mapme.com. Welcome to try it out and create a map.
Any questions? I'm at ben@mapme.com
A reproduction of the official pitch deck template recommended by leading VC firm Sequoia Capital.
YOU MIGHT ALSO LIKE THESE PITCH DECK EXAMPLES & TEMPLATES:
> Airbnb pitch deck @ https://pitchdeckcoach.com/airbnb-pitch-deck
> Sequoia Capital pitch deck template @ https://pitchdeckcoach.com/sequoia-capital-pitch-deck
> FREE pitch deck template download @ https://pitchdeckcoach.com/free-pitch-deck-template
> Pitch deck guide with hints, tips, and a worked example @ https://pitchdeckcoach.com/pitch-deck-template
NEED HELP WITH YOUR PITCH DECK?
See how I can help then book a free call @ https://pitchdeckcoach.com/
MORE PITCH DECK RESOURCES @ https://pitchdeckcoach.com/pitch-deck-template#resources
Trip Friction is tClara's way of measuring traveler wear and tear. This unique measure gives travel manaers and HR executives new ways to identify and reduce travel-related turnover among road warriors.
Here is what Square uses for their Pitch Deck, it has several good pointers on what should go in a startup pitch deck: Sourced from http://www.noise.re/duction/squares-pitch-deck/
AppVirality - Plug & Play growth hacking toolkit for Mobile apps.
We help app developers implement Uber/Lyft like in-app referrals under 30 minutes. No coding required.
Checkout - http://appvirality.com
The 10 most interesting slides that helped our SaaS company raise 9 millionGoCanvas
Have you ever wondered what goes into a pitch deck? Or what slides matter? Here are the 10 slides that seemed to resonate most with VCs we met with our our journey to raising our latest $9 million in funding. Be sure to check the notes for explanations of each slide.
The deck we used to raise $270k for our startup Castleentercastle
Castle (entercastle.com) is a Detroit-based real estate startup that lets rental owners put their properties on autopilot. In April 2015, we closed a $270,000 angel round using this deck.
Questions? Comments? I'd love to hear from you. Email me at max@entercastle.com.
Mapme Investor Deck.
The deck we originally used to raise our seed round of $1M. See the progress we've made at www.mapme.com. Welcome to try it out and create a map.
Any questions? I'm at ben@mapme.com
A reproduction of the official pitch deck template recommended by leading VC firm Sequoia Capital.
YOU MIGHT ALSO LIKE THESE PITCH DECK EXAMPLES & TEMPLATES:
> Airbnb pitch deck @ https://pitchdeckcoach.com/airbnb-pitch-deck
> Sequoia Capital pitch deck template @ https://pitchdeckcoach.com/sequoia-capital-pitch-deck
> FREE pitch deck template download @ https://pitchdeckcoach.com/free-pitch-deck-template
> Pitch deck guide with hints, tips, and a worked example @ https://pitchdeckcoach.com/pitch-deck-template
NEED HELP WITH YOUR PITCH DECK?
See how I can help then book a free call @ https://pitchdeckcoach.com/
MORE PITCH DECK RESOURCES @ https://pitchdeckcoach.com/pitch-deck-template#resources
Trip Friction is tClara's way of measuring traveler wear and tear. This unique measure gives travel manaers and HR executives new ways to identify and reduce travel-related turnover among road warriors.
Give the Gift of a Personalized Travel Experience - Phocuswright/Maxymiser We...Robert Cole
Personalized travel experiences are the ultimate goal shared by travelers, travel suppliers and travel intermediaries. A combination of advanced technology and advanced managerial mindset are required to cultivate the relevant host/guest relationships that enable personalization. Presentation by Robert Cole of RockCheetah for a Phocuswright webinar sponsored by Maxymiser on Wednesday, December 3, 2014.
Was ist Gamification, wie funktioniert es und wie kann ein Unternehmen davon profitieren, das erklärt Peter Zwyssig, Geschäftsführer von foryouandyourcustomer Zürich, in seiner Präsentation. Für den Multichannel-Berater liefert das Thema des Tages einen wertvollen Beitrag im Umgang mit Kunden, Mitarbeitenden, Partner etc., dessen Einsatz jedes Unternehmen prüfen sollte.
Travel and hospitality industry - 2017 analytics landscapeMetriplica
Use and importance of analytical strategies in the travel and hospitality domain. This relatively recent development presents both a unique challenge and an extraordinary opportunity. An opportunity that many brands are not fully capitalizing on. We travel to connect, detach, explore and experience the world outside our homes. Some of us travel for business while others travel to discover themselves.
Let's see how.
The Evolving Travel Shopping Journey: Travel Research, Planning & ValidationLeonardo
In part 2 of our Digital Marketing Summit for Hoteliers, Charlie Osmond, Chief Tease of Triptease, and Ellis Connolly, Chief Revenue Officer of TrustYou discuss the travel research, planning & validation phase of the travel shopping journey and its impact on direct bookings.
Analyst Christy Tawii presented this research at the 40th annual ATA Congress in Kenya on 12 November 2015. This deck examines overall travel and tourism trends in Africa, compares domestic tourism on the African continent to other emerging markets and lays out predictions for the future of travel in Africa.
If your company needs to submit a Sightseeing Travel Proposal PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/2K8apeb
This corporate travel industry needs a better model for managing business travel costs. The Total Cost paradigm includes the costs of traveler wear and tear, which fundamentally changes the mission of corporate travel management.
Working with Online Travel Agencies (so It Works for You)Arival
Love them or not, most of us have to work with them. Online travel agencies (OTAs) are growing rapidly and have big plans. So what’s your plan for them? This popular workshop walks through the essential topics to develop a smart and balanced distribution strategy, how to best work with different OTAs, and how to optimize your sales while avoiding over-dependence on any one distribution channel.
Trip Friction is tClara's method for measuring traveler wear and tear. Too much travel can cause significant HR-related costs. Learn more about Trip Friction and how to use it to deliver more value to travelers, travel programs and their businesses.
What You're Going to Learn
- How These 4 Leaks Force You To Work Longer And Harder in order to grow your income… improve just one of these and the impact could be life changing.
- How to SHUT DOWN the revolving door of Income Stagnation… you know, where new sales come into your magazine while at the same time existing sponsors exit.
- How to transform your magazine business by fixing the 4 “DON’Ts”...
#1 LEADS Don’t Book
#2 PROSPECTS Don’t Show
#3 PROSPECTS Don’t Buy
#4 CLIENTS Don’t Stay
- How to identify which leak to fix first so you get the biggest bang for your income.
- Get actionable strategies you can use right away to improve your bookings, sales and retention.
When listening about building new Ventures, Marketplaces ideas are something very frequent. On this session we will discuss reasons why you should stay away from it :P , by sharing real stories and misconceptions around them. If you still insist to go for it however, you will at least get an idea of the important and critical strategies to optimize for success like Product, Business Development & Marketing, Operations :)
Reflect Festival Limassol May 2024.
Michael Economou is an Entrepreneur, with Business & Technology foundations and a passion for Innovation. He is working with his team to launch a new venture – Exyde, an AI powered booking platform for Activities & Experiences, aspiring to revolutionize the way we travel and experience the world. Michael has extensive entrepreneurial experience as the co-founder of Ideas2life, AtYourService as well as Foody, an online delivery platform and one of the most prominent ventures in Cyprus’ digital landscape, acquired by Delivery Hero group in 2019. This journey & experience marks a vast expertise in building and scaling marketplaces, enhancing everyday life through technology and making meaningful impact on local communities, which is what Michael and his team are pursuing doing once more with Exyde www.goExyde.com
Best Crypto Marketing Ideas to Lead Your Project to SuccessIntelisync
In this comprehensive slideshow presentation, we delve into the intricacies of crypto marketing, offering invaluable insights and strategies to propel your project to success in the dynamic cryptocurrency landscape. From understanding market trends to building a robust brand identity, engaging with influencers, and analyzing performance metrics, we cover all aspects essential for effective marketing in the crypto space.
Also Intelisync, our cutting-edge service designed to streamline and optimize your marketing efforts, leveraging data-driven insights and innovative strategies to drive growth and visibility for your project.
With a data-driven approach, transparent communication, and a commitment to excellence, InteliSync is your trusted partner for driving meaningful impact in the fast-paced world of Web3. Contact us today to learn more and embark on a journey to crypto marketing mastery!
Ready to elevate your Web3 project to new heights? Contact InteliSync now and unleash the full potential of your crypto venture!
Salma Karina Hayat is Conscious Digital Transformation Leader at Kudos | Empowering SMEs via CRM & Digital Automation | Award-Winning Entrepreneur & Philanthropist | Education & Homelessness Advocate
13. select
agent
narrow
down
candidates
compare
trip
Current !
process
• search agent!
• check availability!
• check reputation
• select 3 agents
• poor filter !
• repeatedly check
tour detailed info
• 1 agent has 10 tour in destination !
• taking 5 min/per tour for detailed !
• pick up 3 tour to compare!
• key in excel !
• check real feedback
• taking 10 min to key in excel!
• taking 5 min for each hotel/scene
feedback!
• 3 hotel/ 3 scene per day!
20 min 150 min 435 min
17. Tripresso
We guard whole trip , you save best memory
Find fitted trip
Saving issue
immediately
Feedback !
&!
Rewards
The mechanism to deliver value
Find fitted trip
25. Find a fitted trip with less effort
Platform!
itinerary gathering
Filter!
Fit demand
!Rank!
Preference
26. select
agent
narrow
down
candidates
select
trip
The quantitative value proposition
• Tour comparison!
• Quantitative evaluation &
ranking
Current !
process
• search agent!
• check availability!
• check reputation
• select 3 agents
• poor filter !
• repeatedly check tour
detailed info
• 1 agent has 10 tour in destination !
• taking 5 min/per tour for detailed !
• pick up 3 tour to compare!
• key in excel !
• check real feedback
• taking 10 min to key in excel!
• taking 5 min to check hotel/scene
feedback for each!
• 3 hotel/ 3 scene per day!
20 min
5 sec*
150 min
55 min
• Smart & variety filter!
• More quantitive values
• taking 5 min to adjust filter !
• taking 5 min/per tour to check 10
recommend tour
Using
Tripresso
• 1 search cross 12
agents
* under 70% coverage
435 min
5 sec
27. Find fitted trip
Saving issue
immediately
Feedback !
&!
Rewards
We listen and response during the trip
Saving issue
immediately
28. Find fitted trip
Saving issue
immediately
Feedback !
&!
Rewards
We value your opinions
Feedback !
&!
Rewards
34. Tripresso , why do we exist
Tripresso - vision , strategy & team
35. Tripresso - strategy plan
Packaged tour !
e-channel
Itinerary data
Disassemble !
elements
Preference!
evaluation
Smart !
filter
An effortless experience of fitted tour enjoying
36. Tripresso - competitive analysis
general !
trip agent
large!
trip agent
platform
agent
platform!
web
portal
Ex. 2000+ agents
service!
channel
phone
retail/phone/
web
web/phone web web
selling
product
• flight&hotel
• packaged
tour
• flight&hotel
• packaged
tour
• packaged
tour
• flight&hotel
• packaged
tour
• packaged
tour
Rev. product sold product sold product sold CPC/CPA CPC/CPA
selling point convenient
reputation /
products
fitted trip
searching
lowest price convenient
Advantage
customer
accessibility
awareness /
channel
data mapping
data analysis
customer
reach
38. Tripresso - strategy plan (cont.)
Itinerary data
Disassemble !
elements
Smart !
filter
Packaged tour !
e-channel
choose & order !
process
Preference!
evaluation
Mobile !
Itinerary (APP)
An effortless experience of fitted tour enjoying
39. Packaged tour e-channel
Effortless experience!
• Leverage the wisdom of crowd!
• Optimized info !
• UX design
Simplifying the way of people
exploring the world
Tripresso - why do we exist
40. Tripresso - team composition
Strategy & Product plan
洪明楓 / Jerry Hung
Faraday investment manager
Qisda/BenQ product manager
Finance & Operation
卓彥銘 / Chris Cho
Asus NB product manager
Asus Eee PC product manager
Web development & IT
李振鳴 / Tom Lee
I/O interconnect software manager
Agenda technical manager
UX & Marketing
鄭宇棠 / Michael Cheng
PayPal marketing manager
Paypal UX manager
Business development
陳⼒力蓉 /Valerie Chang
3M sales manager
AUO sales manager
41. TAM & SAM estimation (Rev.)
Industrial analysis
42. Independent
Flight,
Transporta0on,
Catering,
Entertainment
industry
航空業、運輸業、餐飲業、娛樂業
Corporate、retail、web、Foreign
client
企業⽤用⼾戶、⾨門市客⼾戶、網路客⼾戶、國外客⼾戶等
Supplier
供應商
Travel
industry
旅⾏行業
Customer
顧客
Ordering
system
定位系統
Pla=orm
web
網路平台
Supplier
Ordering
system
供應商定
位系統
Tour
product
agent
旅遊產品代理商
Local
travel
agent
旅⾏行社
Source : 雄獅旅⾏行社財報, May/2013, Tripresso modified
vs. Packaged
43. Tripresso - packaged tour e-channel
Flight,
Transporta0on,
Catering,
Entertainment
industry
/
航空業、運輸業、餐飲業、娛樂業
Local
travel
agent/
綜合旅⾏行社
Corporate、web
client
企業⽤用⼾戶、網路客⼾戶等
Supplier
供應商
Travel
industry
旅⾏行業
Customer
顧客
Source : 雄獅旅⾏行社財報, May/2013, Tripresso modified
Local
travel
agent/
甲種旅⾏行社
Retail
client
⾨門市客⼾戶
……… x 100家! ……… x 2000家!
Corporate、retail、web、Foreign
client
企業⽤用⼾戶、⾨門市客⼾戶、網路客⼾戶、國外客⼾戶等
Pla=orm
travel
agent
Tripresso
44. Industry with favorable conditions
Source : 雄獅旅⾏行社財報, May/2013, 業界訪談, Tripresso estimated
雄獅旅⾏行社
康福旅⾏行社
鳳凰旅⾏行社
其他
Packaged tour supplier share Packaged tour channel share
57. Seize opportunity with Tripresso
- Invest series A funding
Tripresso plans to raise series A funding for NT$20M in Q3/2014!
• Expand design & Development team !
• Build APP team , develop travel itinerary & notices APP (iOS & Android)!
• Double investment in marketing !
✦ packaged tour sales increase 6X times!
✦ offering independent tour , and sales over 1000 Q’ty !
• Rev reaches NT$171M !
• Add theme trip searching & customized packaged tour