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Join Travelife and
work in partnership
with European
and international
tour operators to
manage and promote
sustainability
Welcome to Travelife
                  Travelife has hotel and apartment members around the world.
                  It helps its members to develop good sustainable practices and to
                  promote their achievements within the travel industry and to European
                  and international consumers.
                  Travelife is one of the few schemes to value social policy as highly as
                  environmental management.

                  getting started                                                       marketing your achievements
                  Before you join Travelife you may complete our online check list,     When you reach Travelife Award level your hotel will be featured
                  answering questions on how your hotel manages its social and          in the Travelife Collection www.travelifecollection.com – our
                  environmental issues. A high score means you could be eligible        online brochure that offers direct booking links to member tour
                  for a Travelife Award! Once you have joined and you are ready,        operators and differentiates your hotel from your competitors.
                  an independent Travelife audit will be carried out.                   As a member, too, the Travelife logo is yours to use across all
                                                                                        your communications. If you are at Award level, you can use the
                  making savings                                                        Travelife Award logo to promote your achievements. And, once
                  You can share the results of your audit with all the Travelife tour   you are a member, your tour operator partners can feature your
                  operators that feature your property. This is great news - just       Award logo in their marketing!
                  one audit for everyone!
                  If you haven’t reached Award level we will give you advice
                                                                                        more information
                  and guidance. This can result in some real cost savings across        If you would like to know more, or would like
                  your business.                                                        to complete the free online Travelife checklist please go to
                  You can also be confident that your customers will enjoy a            www.travelife.org. Alternatively send us an email
                  better experience. Customer satisfaction at Travelife hotels          info@travelife.org or call us on +44 (0)20 3117 0591.
                  scores higher than at similar hotels without Travelife Awards.*       We look forward to welcoming you to Travelife.




                  Research undertaken by a major tour operator.
                  *




2	 I	 Travelife
What Travelife means to

                  you and your business
                  “...a low cost solution...”                                       The Travelife Collection
                  Travelife membership represents excellent value for money.        Join Travelife and your property will be featured in the Travelife
                  Subscriptions are charged annually and are based on nightly       Collection. The Travelife Collection is our online brochure, used
                  maximum occupancy. If you join as a group or chain, there         by both travel agents and consumers. It offers direct booking
                  are discounts available too. A Travelife audit is required and    links to Travelife tour operators.
                  charged at a nominal fee.                                         The Travelife Collection gives you the opportunity to
                                                                                    communicate the environmental and cultural initiatives that
                  “...helping us to increase our                                    often don’t feature in brochures, but reflect the sustainability
                  exposure...”                                                      values of Travelife hotels – such as offering cookery lessons,
                                                                                    providing walking maps, organising beach cleans or perhaps
                  Travelife works in partnership with European trade associations   having a herb and vegetable garden.
                  and tour operators in Europe to create a real awareness within
                                                                                    We know customers appreciate these things and consider them
                  the travel industry. It is a subsidiary of ABTA, the leading UK
                                                                                    tangible benefits of staying at a Travelife hotel.
                  travel trade association, which represents 950 travel agents
                  and 750 tour operators throughout the British Isles.              We generate publicity for the Travelife Collection via trade
                                                                                    associations, press releases and websites.
                                                                                    Do take a look!
                  “...promote...to a wide audience...”
                                                                                    www.travelifecollection.com
                  Travelife-awarded hotels feature their Awards in tour
                  operators’ brochures and websites throughout their European
                  and international source markets, including the UK, Canada,
                  Scandinavia, Germany, Holland and France – making Travelife
                  a truly international brand.




3	 I	 Travelife
What our members say about

                  being part of Travelife
                  Travelife is an industry led scheme, where tour operators and
                  accommodation providers work in partnership to display their
                  commitment to sustainability. Travelife members include TUI Travel,
                  Thomas Cook, Kuoni Group, Virgin Holidays, Cosmos, Sunvil and
                  Hotelplan, as well as hundreds of hotels and apartments like yours,
                  around the world. Here’s what the industry says about us.

                  We are convinced of the strong link between the long term              Travelife has given us useful advice on how we can enhance
                  success of our industry and the impacts of our holidays on the         what we are doing to become more sustainable. More and
                  environment and communities.                                           more guests and potential guests are asking us about our
                  We strongly recommend that accommodation providers                     sustainability credentials.
                  subscribe to Travelife which offers a cost effective way to            By telling them we have a Gold Award from Travelife, we can
                  manage the sustainability of the business and to promote its           reassure them that we are totally committed to doing our bit
                  achievements to a wide audience.                                       to help develop sustainable tourism.
                  Jane Ashton                                                            John Wood
                  Head of Sustainable Development                                        General Manager
                  TUI Travel plc                                                         Mövenpick Resort and Spa El Gouna, Egypt

                  Travelife is an industry driven system which is a solution to a very   For us it has been a logical step to join Travelife since this is a cost
                  important issue: taking care of local communities and the              efficient and an effective tool for managing the supply chain of
                  environment. Communicating Travelife results to our employees,         sustainable tourism businesses worldwide. Travelife will help our
                  our suppliers, and our customers helps us achieve our goal of          tour operators and travel agents to inform consumers on
                  fostering a sustainable supply chain.                                  responsible holiday choices.
                  Matthias Leisinger                                                     Frank Oostdam
                  Head of Corporate Responsibility                                       Director
                  Kuoni Travel Ltd.                                                      ANVR – The Netherlands Association
                                                                                         of Travel Agents and Tour Operators




4	 I	 Travelife
What our members say about

                  being part of Travelife
                  We recognise the importance of supporting our supply chain      Sustainability does not have to be expensive. That is why we
                  in their management of sustainability issues. Travelife is an   chose Travelife – a cost effective way to manage and promote
                  industry-led scheme which offers businesses a low cost          sustainability.
                  solution to manage sustainability and offers customers an       Dirk Robeyns
                  easy way to identify those businesses. We are pleased to        Operations Manager
                  feature these awards within our brochures and on our website.   Viva Hotels, Spain
                  Ruth Holroyd
                  Head of Sustainability                                          We believe tourism can enhance the lives of local communities
                  Thomas Cook Group plc                                           and their environment which is why sustainability of
                                                                                  destinations is the core of our vision.
                  The Travelife Collection and the ABTA press office have been    Travelife enables tour operators and hotels to drive this
                  a great asset in helping us to increase our exposure to the     forward. This is why we are proud to promote this excellent
                  consumer and also in the media.                                 initiative to the industry and to promote the achievements
                  Emma Prineas                                                    of Travelife properties to consumers too.
                  UK Head of Marketing                                            Mark Tanzer
                  Sandals Resorts Caribbean                                       Chief Executive
                                                                                  ABTA – The Travel Association
                  Travelife awards feature in all our brochures and across our
                  website, giving consumers the information they need to make
                  more responsible holiday choices.
                  Rachel McCaffery
                  Corporate Responsibility Manager
                  Virgin Holidays




5	 I	 Travelife
Join Travelife

                  become a member
                  Travelife is low-cost, fit for purpose and represents excellent value for
                  money. Subscription costs are charged annually and based on the maximum
                  amount of guests staying at the property per night.
                  An independent Travelife audit is mandatory within six months of becoming
                  a member and is valid for two years. To give you an example of cost, if your
                  hotel can accomodate 450 guests per night the average fee is only €287
                  per year – and that is including the audit.
                  To discuss, call us on +44 (0)20 3117 0591, or email info@travelife.org

                   Price           Maximum                Subscription       Audit fee
                   band            amount of              fee                payable every
                                   guests your            payable annually   two years
                                   property can
                                   accomodate

                        A               <100                   €150              €175        This equals an average annual
                                                                                             amount of:
                                                                                                                             €237

                        B            101-500                   €175              €225        This equals an average annual
                                                                                             amount of:
                                                                                                                             €287

                        C           501-1000                   €225              €275        This equals an average annual
                                                                                             amount of:
                                                                                                                             €362

                        D              >1000                  €300               €325        This equals an average annual
                                                                                             amount of:
                                                                                                                             €462
                  Hotel group discounts are available on request.



6	 I	 Travelife
What is included in

                  Travelife membership
                  •	 nlimited access to the Travelife
                    U                                    And, if your property is at
                    website, including tools and         Award level
                    handbooks to make your business      •	 feature on Travelife’s online
                                                           A
                    more sustainable and generate          brochure –
                    cost savings.                          www.travelifecollection.com
                  •	 he Travelife logo – yours to
                    T                                    •	 se of the Travelife Award logo to
                                                           U
                    use across all your marketing          promote your achievements.
                    communications.
                                                         •	 bespoke Travelife Award plaque
                                                           A
                  •	 ccess to independent
                    A                                      to display on your premises.
                    Travelife audits.
                                                         •	
                                                           Your Travelife tour operator
                                                           partners can feature your Award
                                                           logo in their marketing.




7	 I	 Travelife
T +44 (0)20 3117 0591
                  F +44 (0)20 3117 0581
                  E info@travelife.org
                  www.travelife.org




                  Travelife
                  30 Park Street
                  London
                  SE1 9EQ
                  United Kingdom




                  Supported by



                  The information provided in this leaflet does not necessarily reflect the official
                  position of the EACI, the European Commission or other European institution.



8	 I	 Travelife

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Travelife leaflet english

  • 1. Join Travelife and work in partnership with European and international tour operators to manage and promote sustainability
  • 2. Welcome to Travelife Travelife has hotel and apartment members around the world. It helps its members to develop good sustainable practices and to promote their achievements within the travel industry and to European and international consumers. Travelife is one of the few schemes to value social policy as highly as environmental management. getting started marketing your achievements Before you join Travelife you may complete our online check list, When you reach Travelife Award level your hotel will be featured answering questions on how your hotel manages its social and in the Travelife Collection www.travelifecollection.com – our environmental issues. A high score means you could be eligible online brochure that offers direct booking links to member tour for a Travelife Award! Once you have joined and you are ready, operators and differentiates your hotel from your competitors. an independent Travelife audit will be carried out. As a member, too, the Travelife logo is yours to use across all your communications. If you are at Award level, you can use the making savings Travelife Award logo to promote your achievements. And, once You can share the results of your audit with all the Travelife tour you are a member, your tour operator partners can feature your operators that feature your property. This is great news - just Award logo in their marketing! one audit for everyone! If you haven’t reached Award level we will give you advice more information and guidance. This can result in some real cost savings across If you would like to know more, or would like your business. to complete the free online Travelife checklist please go to You can also be confident that your customers will enjoy a www.travelife.org. Alternatively send us an email better experience. Customer satisfaction at Travelife hotels info@travelife.org or call us on +44 (0)20 3117 0591. scores higher than at similar hotels without Travelife Awards.* We look forward to welcoming you to Travelife. Research undertaken by a major tour operator. * 2 I Travelife
  • 3. What Travelife means to you and your business “...a low cost solution...” The Travelife Collection Travelife membership represents excellent value for money. Join Travelife and your property will be featured in the Travelife Subscriptions are charged annually and are based on nightly Collection. The Travelife Collection is our online brochure, used maximum occupancy. If you join as a group or chain, there by both travel agents and consumers. It offers direct booking are discounts available too. A Travelife audit is required and links to Travelife tour operators. charged at a nominal fee. The Travelife Collection gives you the opportunity to communicate the environmental and cultural initiatives that “...helping us to increase our often don’t feature in brochures, but reflect the sustainability exposure...” values of Travelife hotels – such as offering cookery lessons, providing walking maps, organising beach cleans or perhaps Travelife works in partnership with European trade associations having a herb and vegetable garden. and tour operators in Europe to create a real awareness within We know customers appreciate these things and consider them the travel industry. It is a subsidiary of ABTA, the leading UK tangible benefits of staying at a Travelife hotel. travel trade association, which represents 950 travel agents and 750 tour operators throughout the British Isles. We generate publicity for the Travelife Collection via trade associations, press releases and websites. Do take a look! “...promote...to a wide audience...” www.travelifecollection.com Travelife-awarded hotels feature their Awards in tour operators’ brochures and websites throughout their European and international source markets, including the UK, Canada, Scandinavia, Germany, Holland and France – making Travelife a truly international brand. 3 I Travelife
  • 4. What our members say about being part of Travelife Travelife is an industry led scheme, where tour operators and accommodation providers work in partnership to display their commitment to sustainability. Travelife members include TUI Travel, Thomas Cook, Kuoni Group, Virgin Holidays, Cosmos, Sunvil and Hotelplan, as well as hundreds of hotels and apartments like yours, around the world. Here’s what the industry says about us. We are convinced of the strong link between the long term Travelife has given us useful advice on how we can enhance success of our industry and the impacts of our holidays on the what we are doing to become more sustainable. More and environment and communities. more guests and potential guests are asking us about our We strongly recommend that accommodation providers sustainability credentials. subscribe to Travelife which offers a cost effective way to By telling them we have a Gold Award from Travelife, we can manage the sustainability of the business and to promote its reassure them that we are totally committed to doing our bit achievements to a wide audience. to help develop sustainable tourism. Jane Ashton John Wood Head of Sustainable Development General Manager TUI Travel plc Mövenpick Resort and Spa El Gouna, Egypt Travelife is an industry driven system which is a solution to a very For us it has been a logical step to join Travelife since this is a cost important issue: taking care of local communities and the efficient and an effective tool for managing the supply chain of environment. Communicating Travelife results to our employees, sustainable tourism businesses worldwide. Travelife will help our our suppliers, and our customers helps us achieve our goal of tour operators and travel agents to inform consumers on fostering a sustainable supply chain. responsible holiday choices. Matthias Leisinger Frank Oostdam Head of Corporate Responsibility Director Kuoni Travel Ltd. ANVR – The Netherlands Association of Travel Agents and Tour Operators 4 I Travelife
  • 5. What our members say about being part of Travelife We recognise the importance of supporting our supply chain Sustainability does not have to be expensive. That is why we in their management of sustainability issues. Travelife is an chose Travelife – a cost effective way to manage and promote industry-led scheme which offers businesses a low cost sustainability. solution to manage sustainability and offers customers an Dirk Robeyns easy way to identify those businesses. We are pleased to Operations Manager feature these awards within our brochures and on our website. Viva Hotels, Spain Ruth Holroyd Head of Sustainability We believe tourism can enhance the lives of local communities Thomas Cook Group plc and their environment which is why sustainability of destinations is the core of our vision. The Travelife Collection and the ABTA press office have been Travelife enables tour operators and hotels to drive this a great asset in helping us to increase our exposure to the forward. This is why we are proud to promote this excellent consumer and also in the media. initiative to the industry and to promote the achievements Emma Prineas of Travelife properties to consumers too. UK Head of Marketing Mark Tanzer Sandals Resorts Caribbean Chief Executive ABTA – The Travel Association Travelife awards feature in all our brochures and across our website, giving consumers the information they need to make more responsible holiday choices. Rachel McCaffery Corporate Responsibility Manager Virgin Holidays 5 I Travelife
  • 6. Join Travelife become a member Travelife is low-cost, fit for purpose and represents excellent value for money. Subscription costs are charged annually and based on the maximum amount of guests staying at the property per night. An independent Travelife audit is mandatory within six months of becoming a member and is valid for two years. To give you an example of cost, if your hotel can accomodate 450 guests per night the average fee is only €287 per year – and that is including the audit. To discuss, call us on +44 (0)20 3117 0591, or email info@travelife.org Price Maximum Subscription Audit fee band amount of fee payable every guests your payable annually two years property can accomodate A <100 €150 €175 This equals an average annual amount of: €237 B 101-500 €175 €225 This equals an average annual amount of: €287 C 501-1000 €225 €275 This equals an average annual amount of: €362 D >1000 €300 €325 This equals an average annual amount of: €462 Hotel group discounts are available on request. 6 I Travelife
  • 7. What is included in Travelife membership • nlimited access to the Travelife U And, if your property is at website, including tools and Award level handbooks to make your business • feature on Travelife’s online A more sustainable and generate brochure – cost savings. www.travelifecollection.com • he Travelife logo – yours to T • se of the Travelife Award logo to U use across all your marketing promote your achievements. communications. • bespoke Travelife Award plaque A • ccess to independent A to display on your premises. Travelife audits. • Your Travelife tour operator partners can feature your Award logo in their marketing. 7 I Travelife
  • 8. T +44 (0)20 3117 0591 F +44 (0)20 3117 0581 E info@travelife.org www.travelife.org Travelife 30 Park Street London SE1 9EQ United Kingdom Supported by The information provided in this leaflet does not necessarily reflect the official position of the EACI, the European Commission or other European institution. 8 I Travelife