Travel Host
YOUR OWN TRAVEL BUDDY
Purpose Statement
1
Agenda Overall Market Scenario
2
SWOT Analysis
3
Sentiment Analysis
4
Buyer Persona
5
Media Plan
6
Comparative Analysis
7
Execution Plan
8
Conclusion
9
VISION
• TO BE THE MOST TRUSTED AND
AFFORDABLE TRAVEL SOLUTION
PROVIDER IN INDIA
MISSION
• PROVIDE CUSTOMER DELIGHT AT
REASONABLE COSTS
VISION AND MISSION
PURPOSE STATEMENT
Provide customized
services of travel,
accommodation, food
and shopping to
people traveling to
various locations.
MARKET SCENARIO
TRENDS IN ONLINE TRAVEL SPENDS
MARKET SCENARIO SEGMENTATION
Holiday/ Vacation
Packages
International/Domestic
Flights
Tickets- Bus, Train,
Taxi/cab, Flights etc.
Booking- Online/Offline
Accommodation-
Homestays, Hotels,
Lodges, Shared Spaces
etc.
Services
S W
O T
SWOT
• Capability to cater
different types of
travel
• Advantage of Huge
labour force
• Popular Products
• Pro-Tourism
Approach
• Limited Infrastructure
makes it the Bottleneck
• Language can often be a
barrier
• Booming outsourcing
Industry and IT
• Media Attention
• Independence makes it
vulnerable
• Transitions between
different modes of
transport
• Excessive taxation in
aviation
• Hotel Industry is
Underserviced
• Increase in Crime
• Political Disturbances
increase security risk
• Hyper religious activities
are concerning
• Less availability of
infrastructure at many
destinations. (V, 2016)
SENTIMENTAL
ANALYSIS
Sentiment Analysis is understanding how the
customers or people feel about a certain business
or brand.
• Focus on the opinions or emotions rather than
the quantitative results.
• Collection and analyzing information in content
or social media posts that customers share on
digital media.
• Widely done with the help of Graphical User
Interface (GUI).
• The input is provided to analyzers as text and
output is obtained in the form of summary.
Social Buzz
Select mode of transport, type of
stay/accomodation, food and other services as
per your personal choices.
Customized Travel Packages
Explore authentic cuisines from different parts of
India by visiting traditional places.
Food Tour
Buyer Persona
Business People -
• Working Class People
• Age 30-50 years
• Travel for a short time.
Leisure/Adventure Travelers-
• Students, Couples, Family
• Age- can vary
• Travel for a few days to a
month
•Special Interest Travelers-
• Travel for medical purposes,
visit someone etc.
Media Plan
The social media plan or strategy is a plan of certain activities on
social media with an aim to achieve a certain desired result.
The mediums for promotion relevant for travel industry are-
1.Email marketing
2.Social media marketing (SMM)
3.Affiliate marketing
4.Search engine marketing (SEM)
5.Smartphone marketing- Location-based marketing, In-app
support or ads, text messages, mobile-friendly content, etc.
6.Content marketing
7.Online Advertising.(Gerritsen, 2014)
Campaign for Awareness (1st Quarter)
• Email Campaigns
about launching
• Emails with offers,
discounts, and
holiday packages
• Paid SEM
marketing for
better SERP
results
• Increase in CTR for
increasing visibility
• Combination of
organic and paid
promotion
• 5-7 posts a week
• Facebook,
Instagram, LinkedIn,
YouTube etc.
Social Media Search Engine Marketing Email Marketing
Campaign for Awareness (1st Quarter)
• Banner Ads
• Text Links
• Coupons
• AdWords
• Websites
• Videos
• Location-based
marketing
• In-app support or
ads
• text messages
• mobile-friendly
content, etc.
Smartphone marketing Online Advertising Viral Marketing
• Email Campaigns
about launching
• Emails with offers,
discounts, and
holiday packages
Viral Marketing
COMPARATIVE ANALYSIS
Travel Host
Trusted one stop solution for online booking
of accommodation, travel, food and other
services at affordable prices
Positioning
Travelers who prefer online medium
booking for their travels
Target Market
Internet users looking for
accommodation, fooding, and traveling
modes
Segmentation
USP- Trusted one-stop solution for online
booking of accommodation, travel, food, and
other services at affordable prices
Goibibo
Positioned as a trusted online booking
portal as well as travelling consultant
offering cheapest fares in flights, bus,
hotels etc.
Positioning
Travelers who use internet for online
transactions
Target Market
Internet users and travelers
Segmentation
USP- Cheap Fares and Packages
Make My Trip
Positioned as a trusted online booking
portal as well as travelling consultant
Positioning
Travelers who use internet for online
transactions
Target Market
Internet users looking for travel
booking
Segmentation
USP- Affiliation with large number of tourism entities
leading to easier bookings and effective online
booking portal
Yatra Online Pvt Ltd-
Positioned as an effective booking portal
providing hassle free traveling experience
Positioning
Travelers who use internet for online
transactions
Target Market
Internet users looking for travel
booking
Segmentation
USP- Effective online booking portal
due to large contacts with tourism
entities
Execution Plan
• Define objectives, mission, and vision
• Collect database of targeted audience
• Develop user-friendly application and website
• Partnership with hotels, resorts, restaurants, companies
with various modes of transportation
• Invite investments from independent investors,
sponsors
• Set up CRM and MIS
Execution Plan
• Clear legal formalities and licensing Invite
investments by collaborations of mutual benefit
with competition
• Collaboration with financial institutions for
seamless payments
• Partnership with local travel agencies in the
destination location
• Employ people experienced in travel industry field
in various roles
• Work on marketing and advertising plans
CONCLUSION
Travel Host is a new company and thus will have to go an extra mile to establish its
name in the market as strong competitors are already well established in the market.
• The company needs to focus on gaining high visibility for atleast an year in order
to be able to turn into a profitable company.
• Getting investors at this stage is really important for the company to ensure
enough marketing and reach for its sustainance.
• The company has to spend more on marketing and provide attractive and cheap
prices in this initial stage.
• Partnerships and collaboration with hotels, restaurants, companies providing
means of transport and other services is highly crucial in order to ensure reach in
maximum destinations in India.
BIBLIOGRAPHY
V, A., 2016. A Review of Indian Tourism Industry with SWOT Analysis. [Blog] Journal of
Tourism & Hospitality, Available at: <https://www.longdom.org/open-access/a-review-of-
indian-tourism-industry-with-swot-analysis-2167-0269-1000196.pdf> [Accessed 28 March
2021].
Kohli, V., 2017. Business Travel in India. [Blog] KPMG, Available at:
<https://www.fcmtravel.com/sites/default/files/2019-02/Business_Travel_in_India.pdf>
[Accessed 28 March 2021].
Gerritsen, R., 2014. What do We Know About Social Media in Tourism? A Review.
[Blog] Tourism Management Perspectives, Available at:
<https://www.researchgate.net/publication/260033314_What_do_We_Know_About_Social_M
edia_in_Tourism_A_Review> [Accessed 27 March 2021].
THANK YOU!!!

Travel Host.pptx

  • 1.
  • 2.
    Purpose Statement 1 Agenda OverallMarket Scenario 2 SWOT Analysis 3 Sentiment Analysis 4 Buyer Persona 5 Media Plan 6 Comparative Analysis 7 Execution Plan 8 Conclusion 9
  • 3.
    VISION • TO BETHE MOST TRUSTED AND AFFORDABLE TRAVEL SOLUTION PROVIDER IN INDIA MISSION • PROVIDE CUSTOMER DELIGHT AT REASONABLE COSTS VISION AND MISSION
  • 4.
    PURPOSE STATEMENT Provide customized servicesof travel, accommodation, food and shopping to people traveling to various locations.
  • 5.
  • 6.
    TRENDS IN ONLINETRAVEL SPENDS
  • 7.
    MARKET SCENARIO SEGMENTATION Holiday/Vacation Packages International/Domestic Flights Tickets- Bus, Train, Taxi/cab, Flights etc. Booking- Online/Offline Accommodation- Homestays, Hotels, Lodges, Shared Spaces etc. Services
  • 8.
    S W O T SWOT •Capability to cater different types of travel • Advantage of Huge labour force • Popular Products • Pro-Tourism Approach • Limited Infrastructure makes it the Bottleneck • Language can often be a barrier • Booming outsourcing Industry and IT • Media Attention • Independence makes it vulnerable • Transitions between different modes of transport • Excessive taxation in aviation • Hotel Industry is Underserviced • Increase in Crime • Political Disturbances increase security risk • Hyper religious activities are concerning • Less availability of infrastructure at many destinations. (V, 2016)
  • 9.
    SENTIMENTAL ANALYSIS Sentiment Analysis isunderstanding how the customers or people feel about a certain business or brand. • Focus on the opinions or emotions rather than the quantitative results. • Collection and analyzing information in content or social media posts that customers share on digital media. • Widely done with the help of Graphical User Interface (GUI). • The input is provided to analyzers as text and output is obtained in the form of summary.
  • 10.
    Social Buzz Select modeof transport, type of stay/accomodation, food and other services as per your personal choices. Customized Travel Packages Explore authentic cuisines from different parts of India by visiting traditional places. Food Tour
  • 12.
    Buyer Persona Business People- • Working Class People • Age 30-50 years • Travel for a short time. Leisure/Adventure Travelers- • Students, Couples, Family • Age- can vary • Travel for a few days to a month •Special Interest Travelers- • Travel for medical purposes, visit someone etc.
  • 13.
    Media Plan The socialmedia plan or strategy is a plan of certain activities on social media with an aim to achieve a certain desired result. The mediums for promotion relevant for travel industry are- 1.Email marketing 2.Social media marketing (SMM) 3.Affiliate marketing 4.Search engine marketing (SEM) 5.Smartphone marketing- Location-based marketing, In-app support or ads, text messages, mobile-friendly content, etc. 6.Content marketing 7.Online Advertising.(Gerritsen, 2014)
  • 14.
    Campaign for Awareness(1st Quarter) • Email Campaigns about launching • Emails with offers, discounts, and holiday packages • Paid SEM marketing for better SERP results • Increase in CTR for increasing visibility • Combination of organic and paid promotion • 5-7 posts a week • Facebook, Instagram, LinkedIn, YouTube etc. Social Media Search Engine Marketing Email Marketing
  • 15.
    Campaign for Awareness(1st Quarter) • Banner Ads • Text Links • Coupons • AdWords • Websites • Videos • Location-based marketing • In-app support or ads • text messages • mobile-friendly content, etc. Smartphone marketing Online Advertising Viral Marketing • Email Campaigns about launching • Emails with offers, discounts, and holiday packages Viral Marketing
  • 16.
  • 17.
    Travel Host Trusted onestop solution for online booking of accommodation, travel, food and other services at affordable prices Positioning Travelers who prefer online medium booking for their travels Target Market Internet users looking for accommodation, fooding, and traveling modes Segmentation USP- Trusted one-stop solution for online booking of accommodation, travel, food, and other services at affordable prices
  • 18.
    Goibibo Positioned as atrusted online booking portal as well as travelling consultant offering cheapest fares in flights, bus, hotels etc. Positioning Travelers who use internet for online transactions Target Market Internet users and travelers Segmentation USP- Cheap Fares and Packages
  • 19.
    Make My Trip Positionedas a trusted online booking portal as well as travelling consultant Positioning Travelers who use internet for online transactions Target Market Internet users looking for travel booking Segmentation USP- Affiliation with large number of tourism entities leading to easier bookings and effective online booking portal
  • 20.
    Yatra Online PvtLtd- Positioned as an effective booking portal providing hassle free traveling experience Positioning Travelers who use internet for online transactions Target Market Internet users looking for travel booking Segmentation USP- Effective online booking portal due to large contacts with tourism entities
  • 21.
    Execution Plan • Defineobjectives, mission, and vision • Collect database of targeted audience • Develop user-friendly application and website • Partnership with hotels, resorts, restaurants, companies with various modes of transportation • Invite investments from independent investors, sponsors • Set up CRM and MIS
  • 22.
    Execution Plan • Clearlegal formalities and licensing Invite investments by collaborations of mutual benefit with competition • Collaboration with financial institutions for seamless payments • Partnership with local travel agencies in the destination location • Employ people experienced in travel industry field in various roles • Work on marketing and advertising plans
  • 23.
    CONCLUSION Travel Host isa new company and thus will have to go an extra mile to establish its name in the market as strong competitors are already well established in the market. • The company needs to focus on gaining high visibility for atleast an year in order to be able to turn into a profitable company. • Getting investors at this stage is really important for the company to ensure enough marketing and reach for its sustainance. • The company has to spend more on marketing and provide attractive and cheap prices in this initial stage. • Partnerships and collaboration with hotels, restaurants, companies providing means of transport and other services is highly crucial in order to ensure reach in maximum destinations in India.
  • 24.
    BIBLIOGRAPHY V, A., 2016.A Review of Indian Tourism Industry with SWOT Analysis. [Blog] Journal of Tourism & Hospitality, Available at: <https://www.longdom.org/open-access/a-review-of- indian-tourism-industry-with-swot-analysis-2167-0269-1000196.pdf> [Accessed 28 March 2021]. Kohli, V., 2017. Business Travel in India. [Blog] KPMG, Available at: <https://www.fcmtravel.com/sites/default/files/2019-02/Business_Travel_in_India.pdf> [Accessed 28 March 2021]. Gerritsen, R., 2014. What do We Know About Social Media in Tourism? A Review. [Blog] Tourism Management Perspectives, Available at: <https://www.researchgate.net/publication/260033314_What_do_We_Know_About_Social_M edia_in_Tourism_A_Review> [Accessed 27 March 2021].
  • 25.