This case study highlights how SunTec India’s ESG Data Management Services enabled a European sustainability SaaS provider to overcome complex ESG data challenges, build structured research workflows, and achieve long-term data scalability across environmental, social, and governance pillars.

1. Transforming ESG Data Challenges into Scalable
Success for a Sustainability SaaS Provider
A Case Study on Enabling
Long-Term ESG Research
Capabilities

2. Project Overview
Supporting a European Sustainability SaaS Platform
with Comprehensive ESG Data Management
- Partnered with a European AI-powered sustainability
platform
- Provided ESG research per GRI standards
- Began in 2019 with no prior ESG experience
- Scaled from a 5-member pilot team to a 35-member unit
in 3 years

3. Client Background
Client Snapshot: Sustainability SaaS Platform
- AI-driven SaaS platform for automated ESG reporting
- Faced challenges in managing and preparing ESG data
- Required structured insights from diverse global sources

4. Key Challenges
Overcoming the Unknown in ESG Research
- First ESG project—no internal expertise with ESG data
services
- No training manual or SOP provided by the client
- Needed a rapid understanding of ESG metrics and data
standards
- Multilingual data sources required structured processes

5. Our Scalable ESG Research Solution
From Scratch to Scalable: Our 3-Step Approach in Outsourcing
ESG Data Management Services
1. Team Setup & Training
✓ Recruited experts in ESG, science, and finance
✓ Built SoP from scratch and trained the team
2. Smart Data Collection Through Outsourced ESG Research
✓ Sourced data from systems, disclosures, reports, and public databases
✓ Handled multilingual, real-time, and unstructured data
3. Focused Research & Delivery
✓ Delivered clean, structured datasets
✓ Covered Environmental, Social, and Governance pillars
✓ Ensured accuracy, quality, and on-time delivery

6. Key ESG Metrics Covered - Environmental,
Social, and Governance Data Research
Holistic ESG Insights Delivered
Environmental:
GHGs (CO2, CH4, N2O, etc.), energy & water use, waste, air emissions, penalties
Social:
Employee count, gender diversity, turnover, injuries, fatalities, and union status
Governance:
Board structure, audit & litigation costs, political donations, internal policies

7. Project Outcomes
Enabled Strategic Growth and Sustained a Long-Term
Partnership
- Structured, high-quality ESG datasets delivered
- Built internal ESG research capability from scratch
- Client scaled from 5 to 35-member ESG team
- The project became a blueprint for future ESG data
operations

8. Struggling with ESG Data Management &
Collection?
For outsourcing ESG Data Management Services, contact us at
info@suntecindia.com.
Call On: +15852830055 & +442035142601
Address:
USA: 1968 S. Coast Hwy #499, Laguna Beach CA 92651
UK: 86-90 Paul Street, London, EC2A 4NE
Read the full success story here.