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Coaching vs. Peer Groups


Comparison
Coaching vs. Peer Groups



Coaching Overview
According to the International Coaching
Federation, A coach should:
•      Discover, clarify, and align with what the client wants to
      achieve
•      Encourage client self-discovery;
•      Elicit client-generated solutions and strategies; and
•      Hold the client responsible and accountable.
    It is not the role of the coach to provide input, only to
    help the client self-discover and execute
    There is an underlying premise that the client CAN
    hold themselves accountable

                                                                    2
Coaching vs. Peer Groups



Peer Group Overview
•     Learn from a group like-minded business owners
•     Learn from the successes and hard knocks of
      others rather than just yourself
•     Rather than a pre-set curriculum, real-world
      opportunities of the members are the discussion
      topics
•     Group accountability vs. individual accountability
•     Underlying premise is that holding yourself
      accountable is difficult or impossible. Group is
      relied upon for accountability.


                                                           3
Coaching vs. Peer Groups



Areas of Comparison
The Programs
Accountability
Community
Retention
Sales Models




                           4
The Programs
Coaching vs. Peer Groups



Coaching Programs
The Core: Leading of the client towards discovery of
their issues. The coach then attempts to hold the client
accountable for these action items.

• Many coaching programs also have a learning
  component. The coach has a series of workbooks
  for the client to complete as homework and then the
  coach helps the client create a self-discovered action
  list based upon these lessons.
•   Most coaching engagements are expensive
    because of the weekly frequency ($2000+/month).
    Therefore, the length of engagement averages nine
    months or so.
                                                           6
Coaching vs. Peer Groups



Coaching Programs
 The Core: Group interaction. Clients have an
opportunity to bring the real-world issues to the group
for a structured, facilitated discussion based upon a
seven-part model. From these discussion, clients
commit to action steps (accountability) as well as
discover new/better options to the issue.
Our research shows that other group participants benefit
greatly from discussions because:
• They get to practice making tough decisions in an
  augmented case study environment. That is, they know the
  business owner and care about the outcome. However, it is
  not their business so they can remain objective.
• They glean best and worst practices from “sticky” real-world
  situations.
                                                                 7
Coaching vs. Peer Groups



Coaching Programs
The group acts as an informal board of directors to each other.
This benefits members by:
•     Creating a once a year forced strategic planning session
•     Harnessing the collective wisdom of 13 other CEOs
     focused on the opportunities of the presenter
•     Creating a deeper understanding of each other’s business
     for greater camaraderie

    Peer group programs cost $295 - $695 per month




                                                                  8
CEO Peer Groups vs. Coaching


 Philosophy
Coaching vs. Peer Groups



Differences in Coaching
Philosophies
Like coaching, CEO Focus has a component called the 1-to-1
meeting.
•    This meeting is similar to coaching in that the focus is on
     getting client buy-in
•     Different because:
      •   You are allowed to share your expertise and
          encouraged to do so
      •   Length of tenure tends to be years not months
      •   CEO Focus facilitator becomes part of the client team
          over time
      •   Less frequent meetings (monthly) vs. weekly for many
          coaching programs. We feel that weekly feels like a
          2nd job to many entrepreneurs.


                                                                   10
Coaching vs. Peer Groups


       Coaching                          Peer Group
                                                                        •
Self discovery is key              Any discovery is key                 •

Clients can hold themselves        Clients typically cannot hold
accountable                        themselves accountable. A
                                   group of peers does a much
                                   better job.
Coaches should not share their
expertise, clients should self-    Coaches SHOULD share their
discover. No consulting allowed.   expertise, and rapport is
                                   developed, clients want all
                                   relevant knowledge.
Every business owner needs to
know the same core principles so   Every business is different so a
we teach from the master           one size fits all approach is
playbook                           typically rejected by clients.
Meet weekly to drive home the
message and complete the work       Meet at a frequency that does
                                   not feel like a second job to the
                                   client. This is typically monthly.
                                                                        11
CEO Peer Groups vs. Coaching


Accountability
Coaching vs. Peer Groups



               A Key Question?
Our experience has found that the coach can only
hold the client as accountable as the client will let him
or her.
Do you agree?
Here is the problem: Eventually you will come to a
point with the client where you feel they need to do
something and the client will revolt, reject, or stonewall
you. Now what? If you push too hard, you have a 90%
chance that the client will solve the problem by firing
you. So, are you really going to jeopardize your
income by pushing that hard?



                                                             13
Coaching vs. Peer Groups




       The solution is the group
 With coaching PLUS a group, you do not need to
 jeopardize your relationship with the client, the
 group does the pushing.




                                                     14
Coaching vs. Peer Groups



                      1+1=3

  Coaching plus the group is synergistic.
A coaching program cannot hold a client accountable.
It is the rare client that can hold themselves
accountable or let you do it.
It’s a tough road to only serve this small set of clients.




                                                             15
CEO Peer Groups vs. Coaching


 Community
Coaching vs. Peer Groups


              It’s Lonely at the Top
Small business CEOs are very isolated
•     Typically little or no top management talent
•     No one to discuss key issues with
•     Locked in the office all day
           Coaching only ½ solves this issue:
Adding a coach to the mix will help significantly with
    isolation.
However:
•  Coaching tends to be one more insider in the process.
      It’s like 1 ½ CEOs.
•     Does not truly qualify as outside input because the
      traditional coaching model does not allow input or
      consulting from the coach.                            17
Coaching vs. Peer Groups


               It’s Lonely at the Top
A peer group plus 1-to-1 meeting solves the issue
completely
•    13 other trusted CEOs to bounce ideas off
•    High level of trust developed over time so all issues are
     shared. No more secrets.
•    No more Ideas created in a vacuum. An opportunity to
     vet ideas with the group.
•    Hearing opportunities of other group members is
     energizing. This can provide some much-needed
     motivation occasionally.




                                                                 18
CEO Peer Groups vs. Coaching


   Retention
Coaching vs. Peer Groups


                    Coaching
•    Because coaching programs are so
     intense, client tenure is short-term
•     6-9 month tenures equals constant
     replacement of clients.
•     You will be able to retain some clients on a
     long-term basis, but probably not at
     $2000/month




                                                     20
Coaching vs. Peer Groups


                  Peer Groups
•     Retention tends to be years not months
•     Some clients stay decades
•     Because peer groups focus on the business
     issues at hand, the issues are constantly
     evolving.
•     With a steady stream of new issues, we never
     run out of work.
•    With the emphasis on the group and the group
     process, there is less stress on the coach to
     always “be” the product. The group is the
     product.


                                                     21
CEO Peer Groups vs. Coaching


Sales Models
Coaching vs. Peer Groups



                    Issue #1
             Help is a 4-letter word
•      No matter how you slice it, coaching = help
      in the mind of the CEO.
•      Big, strong CEOs do not want help
•      If we went to a business owner meeting of
      100 CEOs, how many of them would be
      looking for a coach? Probably 0-5, right?
      That is, there is not much pent-up demand for
      pure coaching.



                                                      23
Coaching vs. Peer Groups



                      Issue # 2
    Is there a negative perception of coaching
•     Watch http://www.thedailyshow.com/watch/tue-
      march-21-2006/trendspotting--life-coaching
•     This is the public perception of coaching, so be
      careful.




                                                         24
Coaching vs. Peer Groups



                      Issue # 3
          Across the desk selling is HARD
What will be your sales model?
•      Trolling networking meetings full of “salespeople
      trying to sell other salespeople” tends to be
      unproductive
•      An appointment setting approach is like buying a
      sales job. You will go plop yourself in front of a
      semi-reluctant prospect (remember, not many CEOs
      are actively seeking coaching) . An appointment
      setting sales model is not really a sales model, it’s
      just activity.

                                                              25
Coaching vs. Peer Groups



    Education Based Selling Model
    CEO Peer Groups use an education-based sales
                      model
However, it takes more than an education-based model
because:
•     If your territory is not big enough, or is over-
     crowded, you can never get a large enough crowd for
     critical mass
•     If you have a small or over-crowded territory, you will
     have excessive internal competition for
     sponsors/partners.
•     Internet-based models like webinars do not attract a big
     enough crowd yet. Expect 1-5 people on your
     webinars. Market acceptance of the medium just isn't        26
     there yet.
Coaching vs. Peer Groups



 Education Based Selling Model
Ideally, you should employ a multi-pronged marketing
approach similar to the CEO Focus model. A graphical
representation of this model is on the next slide. Each
of the method adds a layer of RSVPs (or bricks). The
accumulation of all the layers results in a great event.




                                                           27
Coaching vs. Peer Groups




                           28
Coaching vs. Peer Groups



                  Next Steps
•    As part of our mutual opt-in process, we hope
     this information has helped you decide what
     model works best for you.
•    If you would like to learn more about CEO Peer
     Groups, we look forward to speaking live.




                                                      29

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CEO Peer Groups vs. Coaching

  • 1. Coaching vs. Peer Groups Comparison
  • 2. Coaching vs. Peer Groups Coaching Overview According to the International Coaching Federation, A coach should: • Discover, clarify, and align with what the client wants to achieve • Encourage client self-discovery; • Elicit client-generated solutions and strategies; and • Hold the client responsible and accountable. It is not the role of the coach to provide input, only to help the client self-discover and execute There is an underlying premise that the client CAN hold themselves accountable 2
  • 3. Coaching vs. Peer Groups Peer Group Overview • Learn from a group like-minded business owners • Learn from the successes and hard knocks of others rather than just yourself • Rather than a pre-set curriculum, real-world opportunities of the members are the discussion topics • Group accountability vs. individual accountability • Underlying premise is that holding yourself accountable is difficult or impossible. Group is relied upon for accountability. 3
  • 4. Coaching vs. Peer Groups Areas of Comparison The Programs Accountability Community Retention Sales Models 4
  • 6. Coaching vs. Peer Groups Coaching Programs The Core: Leading of the client towards discovery of their issues. The coach then attempts to hold the client accountable for these action items. • Many coaching programs also have a learning component. The coach has a series of workbooks for the client to complete as homework and then the coach helps the client create a self-discovered action list based upon these lessons. • Most coaching engagements are expensive because of the weekly frequency ($2000+/month). Therefore, the length of engagement averages nine months or so. 6
  • 7. Coaching vs. Peer Groups Coaching Programs The Core: Group interaction. Clients have an opportunity to bring the real-world issues to the group for a structured, facilitated discussion based upon a seven-part model. From these discussion, clients commit to action steps (accountability) as well as discover new/better options to the issue. Our research shows that other group participants benefit greatly from discussions because: • They get to practice making tough decisions in an augmented case study environment. That is, they know the business owner and care about the outcome. However, it is not their business so they can remain objective. • They glean best and worst practices from “sticky” real-world situations. 7
  • 8. Coaching vs. Peer Groups Coaching Programs The group acts as an informal board of directors to each other. This benefits members by: • Creating a once a year forced strategic planning session • Harnessing the collective wisdom of 13 other CEOs focused on the opportunities of the presenter • Creating a deeper understanding of each other’s business for greater camaraderie Peer group programs cost $295 - $695 per month 8
  • 9. CEO Peer Groups vs. Coaching Philosophy
  • 10. Coaching vs. Peer Groups Differences in Coaching Philosophies Like coaching, CEO Focus has a component called the 1-to-1 meeting. • This meeting is similar to coaching in that the focus is on getting client buy-in • Different because: • You are allowed to share your expertise and encouraged to do so • Length of tenure tends to be years not months • CEO Focus facilitator becomes part of the client team over time • Less frequent meetings (monthly) vs. weekly for many coaching programs. We feel that weekly feels like a 2nd job to many entrepreneurs. 10
  • 11. Coaching vs. Peer Groups Coaching Peer Group • Self discovery is key Any discovery is key • Clients can hold themselves Clients typically cannot hold accountable themselves accountable. A group of peers does a much better job. Coaches should not share their expertise, clients should self- Coaches SHOULD share their discover. No consulting allowed. expertise, and rapport is developed, clients want all relevant knowledge. Every business owner needs to know the same core principles so Every business is different so a we teach from the master one size fits all approach is playbook typically rejected by clients. Meet weekly to drive home the message and complete the work Meet at a frequency that does not feel like a second job to the client. This is typically monthly. 11
  • 12. CEO Peer Groups vs. Coaching Accountability
  • 13. Coaching vs. Peer Groups A Key Question? Our experience has found that the coach can only hold the client as accountable as the client will let him or her. Do you agree? Here is the problem: Eventually you will come to a point with the client where you feel they need to do something and the client will revolt, reject, or stonewall you. Now what? If you push too hard, you have a 90% chance that the client will solve the problem by firing you. So, are you really going to jeopardize your income by pushing that hard? 13
  • 14. Coaching vs. Peer Groups The solution is the group With coaching PLUS a group, you do not need to jeopardize your relationship with the client, the group does the pushing. 14
  • 15. Coaching vs. Peer Groups 1+1=3 Coaching plus the group is synergistic. A coaching program cannot hold a client accountable. It is the rare client that can hold themselves accountable or let you do it. It’s a tough road to only serve this small set of clients. 15
  • 16. CEO Peer Groups vs. Coaching Community
  • 17. Coaching vs. Peer Groups It’s Lonely at the Top Small business CEOs are very isolated • Typically little or no top management talent • No one to discuss key issues with • Locked in the office all day Coaching only ½ solves this issue: Adding a coach to the mix will help significantly with isolation. However: • Coaching tends to be one more insider in the process. It’s like 1 ½ CEOs. • Does not truly qualify as outside input because the traditional coaching model does not allow input or consulting from the coach. 17
  • 18. Coaching vs. Peer Groups It’s Lonely at the Top A peer group plus 1-to-1 meeting solves the issue completely • 13 other trusted CEOs to bounce ideas off • High level of trust developed over time so all issues are shared. No more secrets. • No more Ideas created in a vacuum. An opportunity to vet ideas with the group. • Hearing opportunities of other group members is energizing. This can provide some much-needed motivation occasionally. 18
  • 19. CEO Peer Groups vs. Coaching Retention
  • 20. Coaching vs. Peer Groups Coaching • Because coaching programs are so intense, client tenure is short-term • 6-9 month tenures equals constant replacement of clients. • You will be able to retain some clients on a long-term basis, but probably not at $2000/month 20
  • 21. Coaching vs. Peer Groups Peer Groups • Retention tends to be years not months • Some clients stay decades • Because peer groups focus on the business issues at hand, the issues are constantly evolving. • With a steady stream of new issues, we never run out of work. • With the emphasis on the group and the group process, there is less stress on the coach to always “be” the product. The group is the product. 21
  • 22. CEO Peer Groups vs. Coaching Sales Models
  • 23. Coaching vs. Peer Groups Issue #1 Help is a 4-letter word • No matter how you slice it, coaching = help in the mind of the CEO. • Big, strong CEOs do not want help • If we went to a business owner meeting of 100 CEOs, how many of them would be looking for a coach? Probably 0-5, right? That is, there is not much pent-up demand for pure coaching. 23
  • 24. Coaching vs. Peer Groups Issue # 2 Is there a negative perception of coaching • Watch http://www.thedailyshow.com/watch/tue- march-21-2006/trendspotting--life-coaching • This is the public perception of coaching, so be careful. 24
  • 25. Coaching vs. Peer Groups Issue # 3 Across the desk selling is HARD What will be your sales model? • Trolling networking meetings full of “salespeople trying to sell other salespeople” tends to be unproductive • An appointment setting approach is like buying a sales job. You will go plop yourself in front of a semi-reluctant prospect (remember, not many CEOs are actively seeking coaching) . An appointment setting sales model is not really a sales model, it’s just activity. 25
  • 26. Coaching vs. Peer Groups Education Based Selling Model CEO Peer Groups use an education-based sales model However, it takes more than an education-based model because: • If your territory is not big enough, or is over- crowded, you can never get a large enough crowd for critical mass • If you have a small or over-crowded territory, you will have excessive internal competition for sponsors/partners. • Internet-based models like webinars do not attract a big enough crowd yet. Expect 1-5 people on your webinars. Market acceptance of the medium just isn't 26 there yet.
  • 27. Coaching vs. Peer Groups Education Based Selling Model Ideally, you should employ a multi-pronged marketing approach similar to the CEO Focus model. A graphical representation of this model is on the next slide. Each of the method adds a layer of RSVPs (or bricks). The accumulation of all the layers results in a great event. 27
  • 28. Coaching vs. Peer Groups 28
  • 29. Coaching vs. Peer Groups Next Steps • As part of our mutual opt-in process, we hope this information has helped you decide what model works best for you. • If you would like to learn more about CEO Peer Groups, we look forward to speaking live. 29