Tracy Stone has over 15 years of experience in administrative support and customer service roles. She has a track record of managing day-to-day operations like processing payments, purchase orders, and credit requests. Her background demonstrates skills in communication, problem-solving, and maintaining detailed records and databases.
1. 102 Gunston Court ● Madison, MS 39110 ● (601) 427=5400 ● Stonemom11@hotmail.com
Tracy Stone
Summary
Results oriented administrative support professional.
Professional Experience
August 2007— May 2015 Tuck er Rock y Supply Chain Ft Worth, Texas
Global Supply Chain Administrative Assistant
Primary responsibility of L/C/Wire, PO price matching/necessary approvals for payment request,
maintain excel data base with status of payment request. Enter warehouse/show transfer request.
Process stock returns to vendors. Maintain the product liability data base for all vendors.
Communicate with DC and vendors regarding pack list and discrepancy issues, generalPO
maintenance. Monitor purchase order confirmation. Investigates and communicates with product
line mangers and segment personnel, with any issues or areas of concern regarding PO status.
Documents processes and procedures jobs covered. Special projects as requested
March 2004— August 2007 Tuck er Rock y CSR Ft Worth, Texas
Customer Service
Answer phones and respond to customer requests. Sell product and place customer orders.
Provide customers with product and service information. Identify, research,and resolve customer
issues using AS400.
Nov 1995— July 1998 U.S. Army Corps of
Engineers Credit Union
Ft Worth, Texas
Credit and Collections
Managed day to day collection activities. Processed credit requests,liens on autos, homes and
watercraft.
March 1992-Nov1995 Printing Industries Credit
Union
Dallas, Texas
Credit and Collections
Managed day to day collection activities. Processed credit requests,liens on autos, homes and
watercraft.
Education
1987— 1990 Tyler Junior College.
Associates Degree
Tyler, Texas
References
References available upon request.