The document discusses the urgency of digital transformation accelerated by COVID-19, highlighting that silos and ineffective data management hinder organizational adaptability. It suggests a shift from functional to capability-based business architecture to enhance collaboration and automation while stressing the importance of democratizing and governing data. The document concludes that while digital transformation is challenging, it is crucial for business survival in a rapidly changing environment.

1. What does it take
to sink your business?
COVID SILOSor

2. 2
Digital transformation was already a key priority…..
Source: statista.com
Some sobering and scary facts
• 90% of all data in existence was
created in the last 2 years
• Every person generates 1.7 megabytes
per second
• 99% of data collected never gets used
or analysed

3. 3
Covid is becoming an accelerant…

4. 4
Without face-to-
face contact…
… the need for
DIGITAL TRANSFORMATION
is greater than ever!

5. 5

6. 6
at doing WRONG things
Because digitising wrong things
It is a SIMPLE question
with PROFOUND consequences
makes us BETTER

7. 7
Digitising the RIGHT things lead to…
COLLABORATION INFORMED
DECISIONS
AUTOMATION

8. 8
Top
Silo 1
Function 1
Function 2
Function 3
Silo 2
Function 1
Function 2
Function 3
Silo 3
Function 1
Function 2
Function 3
Data
Applications
Data
Applications
Data
Applications
Toomuchfunctionaltransformation
Not enough cross-functional transformation
• Duplicate processes
• Duplicate effort
• Manual interfaces
• No automation
• No collaboration
• Unconnected data
• Poor quality data
• The list goes on…
Dog’s Breakfast !!

9. 9
Easy in concept.
But how do we fix it?

10. 10
Replace Functions with Capabilities…1
Example: Business Capability Map – Level 1 and 2 Capabilities - Department of Human Services Australia
❑ Focuses on WHAT a business does
(rather than HOW it does it)
❑ Each capability is unique
(no duplication)
❑ Enables collaboration
(no artificial silos)
❑ Identifies processes
(level 4 capabilities)

11. 11
Assess current capabilities…1a
Legend
High Capability
Some Capability
Low Capability
Heat-Mapping is a great approach to model current capabilities!

12. 12
Determine future desired capabilities…1b
Legend
High Capability
Some Capability
Low Capability
Heat-Mapping is a great approach to model future capabilities!
Capabilities that
need improvement

13. 13
Identify differentiating capabilities…1c
Legend
Differentiating
Capability

14. 14
Capabilities drive transformation1d
Current Capabilities Differentiating CapabilitiesDesired Capabilities
Process and workflow designPrinciples and Guidelines Agile and cross-functional ways of working

15. 15
This approach is called Business Architecture1e
Leads to a
TRANSFORMATION ROADMAP

16. 16
Next, we need to break-down DATA-SILOS2
Silo
Data
Applications
Silo
Data
Applications
Silo
Data
Applications
❑ Connected
❑ High quality
❑ Accessible
❑ Secure
Integrated Data

17. 17
2a Democratise data and make it available…
Data is controlled by
IT and data scientists
Integrated
Data
Data is liberated
The right data for the right
person at the right time
Leads to
• Self-service reporting
• Business Intelligence
• Analytics
• Data-led decision-making
What we have… … what we want
Integrated
Data

18. 18
2b Automate repetitive processes…
Quality data enables AUTOMATION…
Life employees up to perform more
value-added activities
Fun and meaningful stuff…

19. 19
2c Establish Data Governance…
Pro-active management to ensure data is fit-for-purpose All stakeholders are involved in data decision-making
Data governance is a business capability, not an IT capability

20. 20
2d This approach is called Data Architecture
Breakdown of Data-Silos Democratise Data
Data Automation Data Governance

21. 21
BUSINESS ARCHITECTURE and DATA ARCHITECTURE
is the foundation to enable
business systems
agile
and
Scalable

22. 22
Transformation is
about survival…
It is not the strongest of the species businesses that survives,
nor the most intelligent that survives.
It is the one that is most adaptable to change.
- Darwin paraphrased

23. 23
But TRANSFORMATION is one of the hardest things a business can undertake…
73% of transformation projects fail.
- McKinsey 2015
84% of transformation projects fail.
- McKinsey 2018
Bain & Co 2017
Only 10% of organisations realize their digital ambition.
- Gartner 2018

24. 24
1. Covid is accelerating an already rapid rate of change and disruption
2. Silos form the greatest barrier to change and transformation
3. Business Architecture…
a) Breaks down organisational and operational silos
b) Provides a roadmap for optimal cross-functional transformation and enables agility
4. Data Architecture
a) Breaks down data-silos
b) Democratises and governs data, and enables scale and automation
5. Digital transformation is hard but essential for survival
Summary
Where on the journey are you?

25. 25
Thank you for reading this presentation!
Jesper Lowgren