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GPSGPS //GlonassGlonass TrackerTracker
For Vehicle
User Manual
MODEL:TK119 / TK119-GN
GPSGPS // 北斗北斗 // 格洛纳斯格洛纳斯 车载定位器车载定位器
Ⅰ. Product Features...........................18
Ⅱ. Components and Accessories...22
Ⅲ. SIM card Installation...................23
Ⅳ. Terminal Installation...................25
4.1 Install the terminal................ 25
4.2 Terminal wiring definition....27
4.3 Relay wiring..........................29
Ⅴ. Power On / Off............................. 30
5.1 Power on............................... 30
5.2 LED Indicators......................30
5.3 Power off...............................32
Ⅵ. Inquiry/Monitoring/Cut Oil......... 32
6.1 Inquiry by service platform.. 32
6.2 Inquiry by SMS.....................32
6.3 Cut Oil / restore.....................33
Ⅶ. Terminal Alarm...........................33
8.1 Vibration Alarm.................... 33
8.2 Collision / Falling Alarm...... 34
8.3 Speed Alarm..........................34
8.4 Shift Alarm............................34
8.5 Geo-fence Alarm...................34
8.6 Power disconnect Alarm.......34
8.7 Low battery Alarm................34
Ⅷ. Terminal Setting........................35
Ⅸ. Trouble shooting.........................35
9.1 Platform Cannot connect...... 35
9.2 Offline Status........................ 36
9.3 No Positioning...................... 37
9.4 Position drift..........................38
9.5 Commands receiving
abnormally.................................. 38
Ⅹ. Warranty rules..............................38
10.1 Special statement................ 38
10.2 Warranty period...................39
10.3 After sales............................39
Warranty Card/保修卡................... 40
Welcome to use our terminal,please read this
manual carefully to install and operate the
terminal exactly. This user manual is for
reference only. If some contents and operation
steps are inconsistent with those for the actual
product, the latter will prevail.
Using TK119 GPS tracker, we can position,
monitor and control the vehicle on the position
server via GPRS, GPS,GLONASS
and Internet. It can help customers to manage
transparently, reduce cost, maintain security
and raise efficiency. Now it is widely used in
business traffic, logistics distribution,
automobile lease, intelligent transportation,
shipping market, army and police, rescuing,
Safety Supervision and Intelligent city…
18
Ⅰ. Product Features
■ Supports quad bands,
i.e. 850/900/1800/1900MHz,
universal in the world.
■ Super Wide Input Voltage:9-72V DC.
■ Support GPS / Beidou / Glonass precise
positioning system, support A-GPS
■ GPS data uploaded by GPRS regularly,
Web browser platform, Smart phone app
platform and SMS query.
■ Supports ACC status checking and vehicle
status notifying.
■ Built-in battery, Power disconnect alarm &
Low battery alarm.
■ Built-in G-sensor ,Vibration, collision and
falling alarm.
■ GEO-fence alarm, speed & shift alarm.
■ Use relay to remotely cut the oil
■ Extend I/O port to add extension function
■ Multiple protocol support, OTA upgrade
program.
■ Water proof level IP67
19
Basic Specifications
TK119
Voltage 12/ 24/ 36/ 48/ 60/ 72 VDC
Work Current <30mA@12V
Standby Current <10mA@12V
GPS Accuracy 5-15m
GSM Accuracy >100m
GPS Frequency 1575MHz
GSM Frequency 850/900/1800/1900MHz
Hot/warm/cold Start <3s,<15s,<60s
Battery Capacity 90mAh
Dimensions (mm) 87(L)X41.6(W)X 12(H)
Work Temperature -20℃~70℃
Work Humidity 20%~80%RH
Net Weight 50 g
21
TK119-GN
Voltage 12/ 24/ 36/ 48/ 60/ 72 VDC
Work Current <30mA@12V
Standby Current <10mA@12V
GPS Accuracy 5-15m
Glonass Accuracy 5-15m
GSM Accuracy >100m
GPS Frequency 1575MHz
GSM Frequency 850/900/1800/1900MHz
Hot/warm/cold Start <3s,<15s,<60s
Battery Capacity 90mAh
Dimensions (mm) 87(L)X41.6(W)X 12(H)
Work Temperature -20℃~70℃
Work Humidity 20%~80%RH
Net Weight 50 g
22
Ⅱ. Components and Accessories
■ 2.1 Components
-Top Front-
-Bottom -
■ Accessories(reference pictures)
Power Cables(Fault)
23
Relay(Optional)
Relay for remote cut off / resume oil, Please
note that these functions need the device
equipped with the matched accessories.
Ⅲ. SIM card Installation
Open the packing case, then check if the
terminal is OK and the accessories are intact,
or please contact your dealer;
You need a suitable SIM card for using the
terminal, please contact your dealer if you
have any question;
1.
24
Insert the SIM card until cannot move it inside
anymore;
waterproof silicone must be put
Tighten the screws after put the cover
correctly
25
Note:
●Please cut off the power before installing or
uninstalling the SIM card.
●The SIM card should support GPRS and the
GPRS should be opening.
●Inquiry by call needs the SIM card supporting the
calling line identification presentation.
●If you enable the PIN code of the SIM card,
please use your mobile phone to disable the PIN
code.
●Please make sure that the SIM card has sufficient
balance.
Ⅳ. Terminal Installation
4.1 Install the terminal
4.1.1 Suggest to install the terminal concealed by
the dealer designated professional body.
Please make sure to install the terminal with this
side upward, and use wide strong double-sided
adhesive sponge to fix it.
26
Please make sure to install the terminal with this
side towards the ground, and use wide strong
double-sided adhesive sponge to fix it.
4.1.2 Installation Notice
●Hide the terminal properly inside the car body in
order to avoid damages.
●Keep the terminal away from RF emission
sources such as backing radar, car burglar alarm
and other vehicle mounted communication devices.
●Suggest to use wide strong double-sided
adhesive sponge to fix it, or use cable ties and
other liable methods to fix it.
●Device Built-in GSM antenna and GPS antenna,
Installation should ensure that the receiving side
facing up (towards the sky) without metal cover on
the top of it, otherwise may weaken the antenna
signal, Cause the device to not work correctly.
The recommended installation location:
1)The hiding place below the front windshield trim
panel;
2)The hiding place around the front dash(if the
surface is not made of metal);
3)The place under the rear windshield;
27
4.2 Terminal wiring definition
Total schematic wiring terminal
4.2.1 Power cables and other interface for remote
control
28
The standard input voltage of the terminal is
7V-72VDC, so please choose the our original power
cables, the red cable is positive and the black cable
is negative; Please ground the positive pole
separately or ground it to ground connection, not to
any other ground.
Connect the ACC cable (orange cable) to ACC
switch of the vehicle, then the position server can
get the information about the vehicle power; the
ACC cable can also be connected directly to the
positive pole of the vehicle power, then the position
server think that the vehicle is always ignited.
Connect the 4# cable (yellow cable) to the 86
terminal(with small yellow cable) of the relay. Use
cable ties to fix the relay to waterproof place, or use
plastic bags to cover the relay..
29
4.3 Relay wiring
Relay wiring diagram shows how to wire the relay to
control the fuel pump:
4.3.1 Connect the 85 terminal(with small white
cable) to the positive pole of the vehicle power
(+12V/+24V), connect the 86 terminal(with small
yellow cable) to the 4# cable of the terminal.
4.3.2 Cut off the positive pole of the fuel pump, next
serial connect the positive pole to the 87a
terminal(with think green cable) of the relay, and
connect another pole to 30 terminal(with think green
cable), showing as in the figure.
30
Bottom of the relay Wiring Diagram
Notice: Be sure that the voltage of the vehicle
power should match up to the working voltage of
the relay, or the relay will be damaged.
Ⅴ. Power On / Off
5.1 Power on
Power on: insert a valid SIM card and wire all the
cables, then the terminal power on itself.
5.2 LED Indicators
The red LED flickers fast when the terminal is
searching for GSM network, it flickers intermittently
31
when the terminal has registered the GSM network
successfully.
The blue LED flickers fast when the terminal is
searching for the GPS satellite signal, it flickers
intermittently when the terminal when the terminal
has searched the satellites and can be positioned.
Red LED/GSM
Blue LED/GPS
1. Red LED(indicates GSM working state)
fast flicker
Searching for GSM
network
intermittently flicker
GSM/GPRS works
normally
2. Blue LED(indicates GPS signal state)
fast flicker
Searching GPS
Satellites
intermittently flicker GPS works normally
32
5.3 Power off
Disconnect the external power and take off SIM
card, after a while the terminal will shut down.
Ⅵ. Inquiry/Monitoring/Cut Oil
6.1 Inquiry by service platform
6.1.1 Web Browser platform
Login the service platform and enter your ID and
password to check the position of the terminal.
Please ask your dealer for the WWW address of the
position service platform.
6.2.2 Smart phone applications
You can use a smart phone to check the terminal’s
position. We have prepare for you the Android client
(Android), Apple clients (IOS), please check with
your dealer to get installation package.
6.2 Inquiry by SMS
You can write a positioning SMS sending to the
terminal to inquiry terminal position, the terminal will
reply position SMS or map link. The SMS
commands please refer to the Operation
Commands
33
6.3 Cut Oil /Restore
6.3.1 Cut off oil circuits
The position server or the managers can send
cut-off fuel commands when needed. The fuel of the
vehicle will be cut off on the premise of safety, and
the vehicle will not be powered on.
To make sure the safety of the vehicle, the fuel of
the vehicle will be cut off only if the terminal has
positioned by GPS and the speed of the vehicle is
less than 20KM/h or the vehicle is not moving.
6.3.2 Recover oil circuits
The position server or the managers can send
recover-fuel-circuit commands to the terminal when
needed, the terminal will recover the fuel circuits of
the vehicle.
Ⅶ. Terminal Alarm
8.1 Vibration Alarm
Conditions: When the Vehicle Vibration occurs.
Note: You need to set vibration sensitivity and time,
there is an alarm switch.
34
8.2 Collision / falling Alarm
Conditions: When the Vehicle Collision or falling
occurs.
8.3 Speed Alarm
Conditions: When the vehicle over and below the
set speed.
Note: You need to set the low speed limit and high
speed limit.
8.4 Shift Alarm
Conditions: When the vehicle occur the set shift in
the Flameout state.
Note: Only valid in flameout state and vehicle occur
the set shift distance.
8.5 Geo-fence Alarm
Conditions: when the vehicle entry / exit / across
the Geo-fence.
Note: You need to set the conditions of crossing
fence, fence types and so on.
8.6 Power disconnect Alarm
Conditions: When the device is disconnected from
external Power.
8.7 Low battery Alarm
Conditions: When the device is disconnected from
35
external Power and built-in battery power falls
below a certain value .
Note: When above alarm occurs, the terminal will
send alarm to service platform, meanwhile send a
SMS message to the administrator number if the
number is set.
Note: Alarm parameters must be set before work in
8.1, 8.3, 8.4 & 8.5 , Please refer to the <Operation
Commands>
Ⅷ. Terminal Setting
Please refer to the <Operation Commands>
Ⅸ. Trouble shooting
9.1 Platform Cannot connect
The terminal is never online on the position server
when installed at the first time. Please check the
terminal:
1)If the power cables are wired correctly? Pay
attention to not connect them to the controlling
36
cables of the vehicle.
2)If the SIM card is installed correctly? Please refer
to the installation instructions.
3)Check the status of the LED indicators. If the
terminal is OK, the red LED and the blue LED will
intermittently flick.
4)Inquiry the parameters of terminal via commands
and check the accuracy of the parameters.
9.2 Offline status
First check if the LED indicators are OK, if cannot
check them, you can check the SIM card following
next steps:
1)call the SIM card of the terminal and check if you
can hear the connecting ring.
2)Check if the vehicle is in the area where there is
no GSM signal.
3)Check if one terminal or all terminals are offline
in the area where terminal is offline. If all terminals
are offline, you should ask the network operator If
the network is OK.
37
4)Check if the SIM card has enough balance.
5)If the terminal becomes offline on the last day of
one month, please check GPRS is closed or not.
6)Inquiry the parameters of terminal via commands
and check the accuracy of the parameters.
9.3 No positioning
If the GPS is active, but the terminal cannot be
positioned for long time, please check the terminal:
1)If the vehicle is in the place where there is no
GPS signal.
2)The upside of the terminal should be installed
with face toward the sky.
3)The GSM and GPS signal may be weakened if
the terminal is installed in the place with
electromagnetic wave absorption material(such as
metal blocks), special attention should be paid if
there is metal thermal insulation layer or heating
layer on the front windshield, so that the position
accuracy will decline, and the severe ones will not
be positioned.
38
9.4 Position drift
Serious position drift will be found in places where
GPS signal is poor. Please drive the vehicle to the
open places.
9.5 Commands receiving abnormally
1)Check the commands format.
2)Check if the vehicle is in the places where there
is GSM signal.
3)Check if the SIM card is properly installed.
Ⅹ. Warranty rules
10.1 Special statement
1)Technology change without notice.
2) If the color and appearance are inconsistent with
those for the actual product, the latter will prevail.
3)Warranty card is only valid for the terminals with
the following IMEI.
4)Please take care of the warranty card and show
it with the original purchase receipts when enjoying
the warranty service.
39
10.2 Warranty period
Since the date of purchase, passive waste
host has one year warranty.
10.3 After sales
Any of the following circumstances not
covered by the warranty, but may be
appropriate to pay repair:
1)More than the warranty period.
2)Unauthorized removal or repair damaged.
3)Damage caused by improper installation, use,
maintenance, custody.
4)The IMEI label is torn or Obscure.
5)Warranty certificate and product models do not
match or warranty certificate be altered.
6)Damage caused by force majeure.
Warranty Card/保修卡
NAME/姓名
TEL/电话
Address/地址
Model/机型
IMEI Number ( IMEI 号)
Selling Unit/经销商
Purchase Date / 购买日期
YY/年 MM/月 DD/日
Maintenancerecords/维修记录
Engineer
维修人员
CompletionDate
完成日期
Records
维修记录
Description
故障描述
Date
日期

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TK119 Waterproof GPS Vehicle Tracker

  • 1. GPSGPS //GlonassGlonass TrackerTracker For Vehicle User Manual MODEL:TK119 / TK119-GN GPSGPS // 北斗北斗 // 格洛纳斯格洛纳斯 车载定位器车载定位器
  • 2. Ⅰ. Product Features...........................18 Ⅱ. Components and Accessories...22 Ⅲ. SIM card Installation...................23 Ⅳ. Terminal Installation...................25 4.1 Install the terminal................ 25 4.2 Terminal wiring definition....27 4.3 Relay wiring..........................29 Ⅴ. Power On / Off............................. 30 5.1 Power on............................... 30 5.2 LED Indicators......................30 5.3 Power off...............................32 Ⅵ. Inquiry/Monitoring/Cut Oil......... 32 6.1 Inquiry by service platform.. 32 6.2 Inquiry by SMS.....................32 6.3 Cut Oil / restore.....................33 Ⅶ. Terminal Alarm...........................33 8.1 Vibration Alarm.................... 33 8.2 Collision / Falling Alarm...... 34 8.3 Speed Alarm..........................34 8.4 Shift Alarm............................34 8.5 Geo-fence Alarm...................34 8.6 Power disconnect Alarm.......34 8.7 Low battery Alarm................34
  • 3. Ⅷ. Terminal Setting........................35 Ⅸ. Trouble shooting.........................35 9.1 Platform Cannot connect...... 35 9.2 Offline Status........................ 36 9.3 No Positioning...................... 37 9.4 Position drift..........................38 9.5 Commands receiving abnormally.................................. 38 Ⅹ. Warranty rules..............................38 10.1 Special statement................ 38 10.2 Warranty period...................39 10.3 After sales............................39 Warranty Card/保修卡................... 40
  • 4. Welcome to use our terminal,please read this manual carefully to install and operate the terminal exactly. This user manual is for reference only. If some contents and operation steps are inconsistent with those for the actual product, the latter will prevail. Using TK119 GPS tracker, we can position, monitor and control the vehicle on the position server via GPRS, GPS,GLONASS and Internet. It can help customers to manage transparently, reduce cost, maintain security and raise efficiency. Now it is widely used in business traffic, logistics distribution, automobile lease, intelligent transportation, shipping market, army and police, rescuing, Safety Supervision and Intelligent city…
  • 5. 18 Ⅰ. Product Features ■ Supports quad bands, i.e. 850/900/1800/1900MHz, universal in the world. ■ Super Wide Input Voltage:9-72V DC. ■ Support GPS / Beidou / Glonass precise positioning system, support A-GPS ■ GPS data uploaded by GPRS regularly, Web browser platform, Smart phone app platform and SMS query. ■ Supports ACC status checking and vehicle status notifying. ■ Built-in battery, Power disconnect alarm & Low battery alarm. ■ Built-in G-sensor ,Vibration, collision and falling alarm. ■ GEO-fence alarm, speed & shift alarm. ■ Use relay to remotely cut the oil ■ Extend I/O port to add extension function ■ Multiple protocol support, OTA upgrade program. ■ Water proof level IP67
  • 6. 19 Basic Specifications TK119 Voltage 12/ 24/ 36/ 48/ 60/ 72 VDC Work Current <30mA@12V Standby Current <10mA@12V GPS Accuracy 5-15m GSM Accuracy >100m GPS Frequency 1575MHz GSM Frequency 850/900/1800/1900MHz Hot/warm/cold Start <3s,<15s,<60s Battery Capacity 90mAh Dimensions (mm) 87(L)X41.6(W)X 12(H) Work Temperature -20℃~70℃ Work Humidity 20%~80%RH Net Weight 50 g
  • 7. 21 TK119-GN Voltage 12/ 24/ 36/ 48/ 60/ 72 VDC Work Current <30mA@12V Standby Current <10mA@12V GPS Accuracy 5-15m Glonass Accuracy 5-15m GSM Accuracy >100m GPS Frequency 1575MHz GSM Frequency 850/900/1800/1900MHz Hot/warm/cold Start <3s,<15s,<60s Battery Capacity 90mAh Dimensions (mm) 87(L)X41.6(W)X 12(H) Work Temperature -20℃~70℃ Work Humidity 20%~80%RH Net Weight 50 g
  • 8. 22 Ⅱ. Components and Accessories ■ 2.1 Components -Top Front- -Bottom - ■ Accessories(reference pictures) Power Cables(Fault)
  • 9. 23 Relay(Optional) Relay for remote cut off / resume oil, Please note that these functions need the device equipped with the matched accessories. Ⅲ. SIM card Installation Open the packing case, then check if the terminal is OK and the accessories are intact, or please contact your dealer; You need a suitable SIM card for using the terminal, please contact your dealer if you have any question; 1.
  • 10. 24 Insert the SIM card until cannot move it inside anymore; waterproof silicone must be put Tighten the screws after put the cover correctly
  • 11. 25 Note: ●Please cut off the power before installing or uninstalling the SIM card. ●The SIM card should support GPRS and the GPRS should be opening. ●Inquiry by call needs the SIM card supporting the calling line identification presentation. ●If you enable the PIN code of the SIM card, please use your mobile phone to disable the PIN code. ●Please make sure that the SIM card has sufficient balance. Ⅳ. Terminal Installation 4.1 Install the terminal 4.1.1 Suggest to install the terminal concealed by the dealer designated professional body. Please make sure to install the terminal with this side upward, and use wide strong double-sided adhesive sponge to fix it.
  • 12. 26 Please make sure to install the terminal with this side towards the ground, and use wide strong double-sided adhesive sponge to fix it. 4.1.2 Installation Notice ●Hide the terminal properly inside the car body in order to avoid damages. ●Keep the terminal away from RF emission sources such as backing radar, car burglar alarm and other vehicle mounted communication devices. ●Suggest to use wide strong double-sided adhesive sponge to fix it, or use cable ties and other liable methods to fix it. ●Device Built-in GSM antenna and GPS antenna, Installation should ensure that the receiving side facing up (towards the sky) without metal cover on the top of it, otherwise may weaken the antenna signal, Cause the device to not work correctly. The recommended installation location: 1)The hiding place below the front windshield trim panel; 2)The hiding place around the front dash(if the surface is not made of metal); 3)The place under the rear windshield;
  • 13. 27 4.2 Terminal wiring definition Total schematic wiring terminal 4.2.1 Power cables and other interface for remote control
  • 14. 28 The standard input voltage of the terminal is 7V-72VDC, so please choose the our original power cables, the red cable is positive and the black cable is negative; Please ground the positive pole separately or ground it to ground connection, not to any other ground. Connect the ACC cable (orange cable) to ACC switch of the vehicle, then the position server can get the information about the vehicle power; the ACC cable can also be connected directly to the positive pole of the vehicle power, then the position server think that the vehicle is always ignited. Connect the 4# cable (yellow cable) to the 86 terminal(with small yellow cable) of the relay. Use cable ties to fix the relay to waterproof place, or use plastic bags to cover the relay..
  • 15. 29 4.3 Relay wiring Relay wiring diagram shows how to wire the relay to control the fuel pump: 4.3.1 Connect the 85 terminal(with small white cable) to the positive pole of the vehicle power (+12V/+24V), connect the 86 terminal(with small yellow cable) to the 4# cable of the terminal. 4.3.2 Cut off the positive pole of the fuel pump, next serial connect the positive pole to the 87a terminal(with think green cable) of the relay, and connect another pole to 30 terminal(with think green cable), showing as in the figure.
  • 16. 30 Bottom of the relay Wiring Diagram Notice: Be sure that the voltage of the vehicle power should match up to the working voltage of the relay, or the relay will be damaged. Ⅴ. Power On / Off 5.1 Power on Power on: insert a valid SIM card and wire all the cables, then the terminal power on itself. 5.2 LED Indicators The red LED flickers fast when the terminal is searching for GSM network, it flickers intermittently
  • 17. 31 when the terminal has registered the GSM network successfully. The blue LED flickers fast when the terminal is searching for the GPS satellite signal, it flickers intermittently when the terminal when the terminal has searched the satellites and can be positioned. Red LED/GSM Blue LED/GPS 1. Red LED(indicates GSM working state) fast flicker Searching for GSM network intermittently flicker GSM/GPRS works normally 2. Blue LED(indicates GPS signal state) fast flicker Searching GPS Satellites intermittently flicker GPS works normally
  • 18. 32 5.3 Power off Disconnect the external power and take off SIM card, after a while the terminal will shut down. Ⅵ. Inquiry/Monitoring/Cut Oil 6.1 Inquiry by service platform 6.1.1 Web Browser platform Login the service platform and enter your ID and password to check the position of the terminal. Please ask your dealer for the WWW address of the position service platform. 6.2.2 Smart phone applications You can use a smart phone to check the terminal’s position. We have prepare for you the Android client (Android), Apple clients (IOS), please check with your dealer to get installation package. 6.2 Inquiry by SMS You can write a positioning SMS sending to the terminal to inquiry terminal position, the terminal will reply position SMS or map link. The SMS commands please refer to the Operation Commands
  • 19. 33 6.3 Cut Oil /Restore 6.3.1 Cut off oil circuits The position server or the managers can send cut-off fuel commands when needed. The fuel of the vehicle will be cut off on the premise of safety, and the vehicle will not be powered on. To make sure the safety of the vehicle, the fuel of the vehicle will be cut off only if the terminal has positioned by GPS and the speed of the vehicle is less than 20KM/h or the vehicle is not moving. 6.3.2 Recover oil circuits The position server or the managers can send recover-fuel-circuit commands to the terminal when needed, the terminal will recover the fuel circuits of the vehicle. Ⅶ. Terminal Alarm 8.1 Vibration Alarm Conditions: When the Vehicle Vibration occurs. Note: You need to set vibration sensitivity and time, there is an alarm switch.
  • 20. 34 8.2 Collision / falling Alarm Conditions: When the Vehicle Collision or falling occurs. 8.3 Speed Alarm Conditions: When the vehicle over and below the set speed. Note: You need to set the low speed limit and high speed limit. 8.4 Shift Alarm Conditions: When the vehicle occur the set shift in the Flameout state. Note: Only valid in flameout state and vehicle occur the set shift distance. 8.5 Geo-fence Alarm Conditions: when the vehicle entry / exit / across the Geo-fence. Note: You need to set the conditions of crossing fence, fence types and so on. 8.6 Power disconnect Alarm Conditions: When the device is disconnected from external Power. 8.7 Low battery Alarm Conditions: When the device is disconnected from
  • 21. 35 external Power and built-in battery power falls below a certain value . Note: When above alarm occurs, the terminal will send alarm to service platform, meanwhile send a SMS message to the administrator number if the number is set. Note: Alarm parameters must be set before work in 8.1, 8.3, 8.4 & 8.5 , Please refer to the <Operation Commands> Ⅷ. Terminal Setting Please refer to the <Operation Commands> Ⅸ. Trouble shooting 9.1 Platform Cannot connect The terminal is never online on the position server when installed at the first time. Please check the terminal: 1)If the power cables are wired correctly? Pay attention to not connect them to the controlling
  • 22. 36 cables of the vehicle. 2)If the SIM card is installed correctly? Please refer to the installation instructions. 3)Check the status of the LED indicators. If the terminal is OK, the red LED and the blue LED will intermittently flick. 4)Inquiry the parameters of terminal via commands and check the accuracy of the parameters. 9.2 Offline status First check if the LED indicators are OK, if cannot check them, you can check the SIM card following next steps: 1)call the SIM card of the terminal and check if you can hear the connecting ring. 2)Check if the vehicle is in the area where there is no GSM signal. 3)Check if one terminal or all terminals are offline in the area where terminal is offline. If all terminals are offline, you should ask the network operator If the network is OK.
  • 23. 37 4)Check if the SIM card has enough balance. 5)If the terminal becomes offline on the last day of one month, please check GPRS is closed or not. 6)Inquiry the parameters of terminal via commands and check the accuracy of the parameters. 9.3 No positioning If the GPS is active, but the terminal cannot be positioned for long time, please check the terminal: 1)If the vehicle is in the place where there is no GPS signal. 2)The upside of the terminal should be installed with face toward the sky. 3)The GSM and GPS signal may be weakened if the terminal is installed in the place with electromagnetic wave absorption material(such as metal blocks), special attention should be paid if there is metal thermal insulation layer or heating layer on the front windshield, so that the position accuracy will decline, and the severe ones will not be positioned.
  • 24. 38 9.4 Position drift Serious position drift will be found in places where GPS signal is poor. Please drive the vehicle to the open places. 9.5 Commands receiving abnormally 1)Check the commands format. 2)Check if the vehicle is in the places where there is GSM signal. 3)Check if the SIM card is properly installed. Ⅹ. Warranty rules 10.1 Special statement 1)Technology change without notice. 2) If the color and appearance are inconsistent with those for the actual product, the latter will prevail. 3)Warranty card is only valid for the terminals with the following IMEI. 4)Please take care of the warranty card and show it with the original purchase receipts when enjoying the warranty service.
  • 25. 39 10.2 Warranty period Since the date of purchase, passive waste host has one year warranty. 10.3 After sales Any of the following circumstances not covered by the warranty, but may be appropriate to pay repair: 1)More than the warranty period. 2)Unauthorized removal or repair damaged. 3)Damage caused by improper installation, use, maintenance, custody. 4)The IMEI label is torn or Obscure. 5)Warranty certificate and product models do not match or warranty certificate be altered. 6)Damage caused by force majeure.
  • 26. Warranty Card/保修卡 NAME/姓名 TEL/电话 Address/地址 Model/机型 IMEI Number ( IMEI 号) Selling Unit/经销商 Purchase Date / 购买日期 YY/年 MM/月 DD/日