The document discusses social media strategies and tools. It defines social media as online platforms that allow for two-way communication, user contributions, and sharing of multimedia content. Some key social media tools mentioned include blogs, Twitter, photo sharing sites, and wikis. The document explores how nonprofits can use social media for purposes like listening, participating in conversations, storytelling, community building, and fundraising. Proper use of social media involves listening first before participating and following basic rules.
Serving Customers Better: Career Facilitation Skills and BehaviorsMichele Martin
The document discusses career facilitation skills and behaviors that can help staff better serve customers. It identifies key skills like helping skills, career development models, and technology consultation. It also describes behavior-based skill levels as unskilled, skilled, or overuse of skill. Using these skills and behaviors frameworks can help staff design professional development goals, provide substantive feedback, and be on the same page when assessing skills.
The document discusses strategies for helping job seekers retain employment after being placed in a new job. It identifies several factors that are important for retention, including ensuring the job seeker is interested in and skilled for the work, has positive relationships, can financially support themselves, and is well-matched to the company's culture. The strategies recommended include preparing job seekers before job exit, engaging in follow up after placement, helping job seekers develop career plans and problem solving skills, and working with employers to support new hires.
This document discusses the history and definitions of social media. It outlines key milestones in the creation of social media starting in the 1800s with Charles Babbage's Analytical Engine and IBM's early computers in the 1950s and 70s. The document contrasts traditional versus social media and concludes with an overview of the topic.
This document is a beginner's guide to social media by Chi-chi Ekweozor. It outlines 3 main things to focus on for social media:
1) Focus on yourself and your goals in creating your profile and bio.
2) Start with microblogging on Twitter before creating a blog. Decide on a theme for your first month of blogging.
3) Build community by encouraging comments and rewarding user interactions. Avoid lying, stealing content, or inappropriate behavior online.
The document discusses social media strategies and tools. It defines social media as online platforms that allow for two-way communication, user contributions, and sharing of multimedia content. Some key social media tools mentioned include blogs, Twitter, photo sharing sites, and wikis. The document explores how nonprofits can use social media for purposes like listening, participating in conversations, storytelling, community building, and fundraising. Proper use of social media involves listening first before participating and following basic rules.
Serving Customers Better: Career Facilitation Skills and BehaviorsMichele Martin
The document discusses career facilitation skills and behaviors that can help staff better serve customers. It identifies key skills like helping skills, career development models, and technology consultation. It also describes behavior-based skill levels as unskilled, skilled, or overuse of skill. Using these skills and behaviors frameworks can help staff design professional development goals, provide substantive feedback, and be on the same page when assessing skills.
The document discusses strategies for helping job seekers retain employment after being placed in a new job. It identifies several factors that are important for retention, including ensuring the job seeker is interested in and skilled for the work, has positive relationships, can financially support themselves, and is well-matched to the company's culture. The strategies recommended include preparing job seekers before job exit, engaging in follow up after placement, helping job seekers develop career plans and problem solving skills, and working with employers to support new hires.
This document discusses the history and definitions of social media. It outlines key milestones in the creation of social media starting in the 1800s with Charles Babbage's Analytical Engine and IBM's early computers in the 1950s and 70s. The document contrasts traditional versus social media and concludes with an overview of the topic.
This document is a beginner's guide to social media by Chi-chi Ekweozor. It outlines 3 main things to focus on for social media:
1) Focus on yourself and your goals in creating your profile and bio.
2) Start with microblogging on Twitter before creating a blog. Decide on a theme for your first month of blogging.
3) Build community by encouraging comments and rewarding user interactions. Avoid lying, stealing content, or inappropriate behavior online.