1. Tia A. Williams
Future Sales Leader Intern
Pepsi Beverages Company – Atlanta
Manager: Floyd Fejuste
2. September 15, 2015 2
Agenda
About Me/Summer Experiences
Location Overview
Critical Experiences
Key Project(s)
Takeaways/Feedback
3. September 15, 2015 3
About Me
• Hometown: Hampton, GA
• School: The University of Georgia
• Graduation Date: Spring 2016
• Major: Business Management
• Interests: Traveling, baking, and
community service
4. September 15, 2015 4
Summer Fun!
HBCU 5k Scholarship Run
HQ @PepsiCoJOBS
Intern Twitter Take Over
The Power of One:
SER Women Empowerment
POD Session
Atlanta Feed the Children
6. September 15, 2015 6
Critical Experiences
Delivery Bay Route Ride
• ARA contract and survey
• P.R.E.M.I.E.R.
• P.E.P.S.I.
• Executional Framework
• Best of the Best Audit Form
• Products and pricing strategies
• Place order (handheld and iPad)
• Top selling products in Territory 2
• Developed relationship with CR
• Waste rotation
1 Pre-Sell (AOM) Route Ride
• Packaging of products
• P.R.E.M.I.E.R
• Invoice
• Delivering product
• Product rotation
Large Format BCR Route Ride
2
3
Critical Experience Learnings
• P.R.E.M.I.E.R.
• P.E.P.S.I.
• Executional Framework
• Best of the Best Audit Form
• Products and selling prices
• Place order (handheld and iPad)
• Developed relationship with BCR
• Waste rotation
7. September 15, 2015 7
Key Project: Own the Streets – ARA Compliance
• Objective: to build a better relationship between
PepsiCo and the Atlanta Retailer Association to help
enforce 100% compliance with accounts
• Project Execution: within 6 weeks attain 100%
compliance in 20% of ARA accounts in Territory 2
(Downtown, West side, and Southside of Atlanta)
8. September 15, 2015 8
Atlanta Retailers Association
• Co-op buying group which
consists of gas stations and
convenience stores
– Territory 2
• Total of 170 ARA accounts
• If compliant, PepsiCo provide
accounts with rebate per case
– $0.60: CSD
– $0.70: Isotonic
– $1.25: Non carbs
10. September 15, 2015 10
Steps for ARA Compliance
Step 1: Survey store to determine if they
are following ARA contract
Step 2:Determine how many shelves
needed to be in compliant
Step 3: If store is not in compliance,
determine if owner/decision maker is
aligned to do a reset
• if “Yes”
• complete reset form
• order products with CR
• the reset will be done in 3-5 days
• if “No”
• Store will be informed they will not receive
rebate
• SDL will follow up with KAM and ARA
compliance officer
11. September 15, 2015 11
Looks of Success: Windsor Supermarket (Richardson St.)
Before After
Shelves gained
• 14 shelves gained
• 50% shelf increase
• 70 cases (from reset)
• Net Revenue
$986.30
• MC
$448.70
2015 YTD index: 118
• 2014 Volume: 197
• 2015 Volume: 232
12. September 15, 2015 12
Looks of Success: Texaco (Delowe Dr.)
Before After
Shelves gained
• 9 NCB shelves:
• 26% shelf increase
• 54 cases (from reset)
• Net Revenue
$756.54
• MC
+$346.17
2015 YTD index: 131
• Volume 2014: 495
• Volume 2015: 650
13. September 15, 2015 13
ARA Compliance Results
Total Stores Reset
39 resets
Total Shelves Gain
238 shelves
- 11 CSD
- 58 Isotonic
- 169 NCB
Profit Increase
+ 1279 cases
23%
accounts
Estimated Annual MC $79,330
Net revenue: $18,021
MC : $8,198
14. September 15, 2015 14
ARA Compliance Challenges and Successes
Common Challenges
• Store owners are unaware of
contract guidelines
• Store owner/decision maker
availability
• Store owner’s mentality
• Third party vendors
– Ex: Southeast
• Store’s contract with other
vendors
– Ex: Red Bull
• Limited spacing (smaller stores)
Successes
• Educating owners on contract
• Selling with insight
– Promoting deals
– Knowing best products for store
• Maximizing space
– Rolling racks and/or add shelves
– Barrels
– Coolers
• Setting store up for success
– Resolving customer issues
– Helping with reset
15. September 15, 2015 15
Next Steps for ARA Compliance
• Communicate effectively
– Continue to build better
customer relationship
• Accountability
– Store owners/managers
– CR
• New survey sheet
16. September 15, 2015 16
Reflection: Key Takeaways
• Importance of working as a team
• Importance of leadership in accomplishing tasks
– Lead by assuming responsibility
• Effective communication and listening
– P.E.P.S.I.
17. September 15, 2015 17
Feedback: Strength and Opportunities
• Strengths:
– Conference call check in
– “Hands On” experience
• Opportunities
– Develop S.M.A.R.T. objectives for
key project within first week
– Better communication and/or
collaboration with other interns
– Longer time for internship
* Focus on Twitter take over* Talk about working together with Pepsi and Frito Lays
Include process used to help through ARA accounts
Out of 170 I was given 80 stores to survey, 39 said yes and 41 was either no/undecided (75% were undecided)
Include reasons why stores said no
Smaller stores
Find out annual MC: see how many cases store increase by week then multiply that by 6.41
Find out volume per week after reset
Store gets service every 3 weeks
Shelves before 14
Shelves after 28
Find out volume per week for case prior to reset vs. case count after reset
Before had 26 shelves
Now have 35
Store is service biweekly on Tuesday
Annual MC: 238*52 = 12376 * 6.41= 79330.15 (1 case per week)
Net revenue 14.09 *1279
MC for stores 6.41*1279 (for the entire territory was not able to do it for ARA market)
Total shelves gained: counted from the survey sheet
Coke lost 40 shelves (90% were powerade)
Profit increase
CSD 3* 11
Isotonic 58*4
NCB 169 *6