SlideShare a Scribd company logo
Think of a time when a company did not process an order or
perform a service for you in a timely manner.
What was your reaction?
What actions did the company take to correct the situation?
What actions would you have liked for the company to take?
Discuss possible reasons why the company was not able to
complete your order/service in a timely manner and suggest
potential areas for improvement.
4 Paragraph minimum.

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