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EMOTIONAL CONNECTION
USING OBJECT MEDIATED COMMUNICATION
BY YANJUN LYU
Emotional Connection
EMOTIONAL CONNECTION
USING OBJECT MEDIATED COMMUNICATION
BY YANJUN LYU
Copyright© 2016 by Yanjun Lyu
Printed in the United States
Designed by Yanjun Lyu
using InDesign CC 2017
Typeface: Minion Pro, Avenir Next.
The uncredited photographs
in this book belong to the author.
Further information about the full series
can be seen on yanjunlyu.com
Edited by Lisa Rosowsky
Printed by ACME BOOKBINDING
Hardcover Trade Book 7x9.5 IN
Dynamic Media Institute
Massachusetts College of Art and Desig​n​
To my grandpartents, parents, and all the
people that are separated by distance.
That separation inspired me to explore how
to use technology to enhance emotional
connections through multisensory experi-
ences in remote communication.
I simply believe that the most promising and pleasing
future is one where technology infuses ordinary things with
bit of magic to create a more satisfying interaction and
evoke an emotional response.
					 - David Rose
Study the past, if you would divine the future.
					 - Confucius
Thesis Committee
This thesis is submitted in partial fulfillment of the
requirements for the degree of Master of Fine Arts in
Design and approved by the MFA Design Review Board
of Massachusetts College of Art and Design in Boston,
Massachusetts.
December 2016
Jan Kubasiewicz, Project Advisor
Professor of Design
Dynamic Media Institute
Massachusetts College of Art and Design
Lisa Rosowsky, Thesis Advisor
Professor of Design
Dynamic Media Institute
Massachusetts College of Art and Design
Gunta Kaza
Professor of Design
Dynamic Media Institute
Massachusetts College of Art and Design
Joseph Quackenbush
Coordinator of Graduate Program in Design
Professor of Design
Dynamic Media Institute
Massachusetts College of Art and Design
Table of Contents
Introduction
Inspiration Stories
Inspiration Technology
An Overview of My Thesis
Abstract
Contextual Background
A. Nonverbal Communication Study Subjects
B. Communication Technology
C. Nonverbal Communication
a. Object-mediated communication with metaphor
b. Haptic communication
119 127
Case Study
Communication Via Physical Plant
Digital Platform
Dialogue Glove
Addendum: HumInterface
131
Conclusion
Learning Outcomes
Findings
Acknowledgments
59
Bibliography
05 19
Emotional Connection
Recent advances in technology have shifted the way people
communicate with each other from primarily face-to-face
interaction to interactions mediated through screen-based
devices. Technology makes the communication very effi-
cient: it’s quick, immediate, and spans great distances. But
this convenience has trade-offs. The emotional quality of this
technologically-mediated communication is less subtle and
rich. One reason is that there’s little tactile interaction. What
if touch could be distributed over space and time, recorded
and broadcast like streaming data? Digital communication is
also optimized for highly verbal and visual people.
But what about those for whom expressing emotion in words
and pictures is very difficult? How can we infuse warmer,
more tactile, and emotionally- resonant forms of communi-
cation in our electronic exchanges? How can we enhance the
regular way we communicate via computers and comput-
er-driven machines? My thesis seeks to provide a subtle and
sensual shared experience of connected space in daily life for
people who live apart through non-verbal communication.
A. Insipiration Stories
B. Inspiration Technology
C. An Overview of the Book
7
Emotional Connection
A diary about a plant
growing by hand
drawing. The day that I
left home, Zhangjiakou
at 08/05/2014.
Introduction
The First Story. I was born in China and grew
up in a traditional Chinese family. Due to my
parents’ work I lived with my grandparents until I was
14 years old, so I had a very deep emotional connection
to my grandparents. My grandmother is a traditional
Chinese homemaker; the family is her life. Her days
revolve around taking care of my grandfather and me.
My grandfather is a very strict person and is not good
at expressing his emotions. Whenever I did something
wrong, he would criticize me. He never praised me,
although I got good grades in school. In contrast, my
grandmother always stuck up for me. I was scared to
talk with my grandfather until I grew up and slowly un-
derstood how he expressed to me his hidden emotions.
In the summer of 2014, I moved to Boston to pursue a
master’s degree, and I left my plants in the care of my
grandfather. During the two years that I’ve been away,
my plants have grown to 1.3 meters high and now have
to be moved into bigger pots. My grandmother says he
spends lots of time and effort taking care of my plants
each day, watering, changing containers and turning
the plants to face the sun. Because he is 83 years old,
this has been much work for him on my behalf. He told
my grandmother that when he cares for these plants,
he feels that I am still with him as if I never left, and he
places his hopes and concerns for me in the plants. He
hopes I am becoming stronger and more independent
than before, like those tall plants. The silent love of my
grandfather today rings in my ears with a deep echo.
Sometimes I like to imagine him taking care of my
plants, especially when my grandmother talks about
it. The plants are a metaphor for me, and his care for
them exemplifies his love for me, in a non-verbal way.
I call this kind of emotional expression “metaphorical
expression.” My grandfather’s care of my plants was a
major inspiration for my thesis topic.
The Inspiration Stories
The Second Story. In the winter of 2015-2016, I had to
return to China. My grandfather was in the hospital to
be treated for brain atrophy, and he could hardly speak.
Instead, he held my hand tightly and used his eyes and
hand gestures to “talk” to me. At such moments, I was
able to feel what he was trying to say, and even sense his
emotions and gain information from my connection
with his hand. During the days of his illness I took care
of him, and I was able to understand almost entirely
what he wanted without his using any verbal expres-
sion. I define this type of communication as “haptic
communication” in my thesis documentation. Haptic
communication provides information through texture,
surface and the sense of touch. It is a component of
communication in emotional relationships, and can
be nonverbal as well as non-visual. It may even involve
telepathy instead of direct perception.
6
8 9
Emotional Connection
Introduction | plant daily
11
Emotional Connection
10
Introduction
My Plant Diary (above)
My plant grows from a “baby” plant to
“adult” plant in three months.
Taking care of the plant has already
become a necessary part of my life. I treat
the plant as an intimate friend. I expect to
see it grow. It reflects my mood every day
as well. Some days I cannot take care of
my plant because I am anxious due to my
grandfather staying in the hospital. As a
result, my plant starts to whither away by
February.
Both of these experiences inspired me to explore how
subtle emotions are expressed nonverbally, which may
be the main way emotions are expressed by people who
are not good at directly showing emotion, especially to
convey subtle and sensual feelings and thoughts, like
my grandfather. When he lay on the bed, unable to
speak, I was worried about what would happen if he met
with trouble when no-one was around—how he would
indicate an emergency to a doctor or his family without
words. I imagined at that moment, that if he could grab
a small object with his hand he could just use simple
hand gestures (swipe, tap or squeeze) to send a signal
for helping via the object. Similarly, individuals who
live apart and cannot conveniently chat with friends or
family using voice technologies, could benefit from the
ability to communicate with each other non-verbally.
My friend and her boyfriend live far away from each
other, one in Beijing and the other in Italy. She says that
distance and time make their love and emotion feel
further away. “However,” she says, “I just want to ensure
that he is good, that everything is fine, and that he is
safe —even just to remind him to take his medicine
before meals.”
When people get together, even if they are silent, eyes
connecting, a hug, or a kiss, all have message value
which can eliminate misunderstandings. However, dis-
tance and time prevent them from connecting through
touch and perception—they can only connect verbally.
I envision ways to enrich and enhance communication
between remote couples or families.
The Initial but Most Important Ideas
My Grandfather’s home
My grandfather usually likes to spend a
half day to stay in his garden. He really
loves taking care of these plants.
My grandfather always said to my grand-
ma: “taking care of Dan Dan’s (my nick
name) Lily and seeing it grow taller and
taller each day, I feel as if she never left
me. I hope she is doing well in America
and grows stronger and more indepen-
dent everyday.”
Hand drawing by Yanjun Lyu
13
Emotional Connection
This is my hand drawing
about my grandfather
and me using Wechat to
connect with each other
every two weeks.
Introduction
12 The majority of current interfaces are based on a com-
puter or screen-based machine as a connecting medium
between two individuals. As a study abroad student,
I am separated from my home and family. Because of
the twelve-hour time difference between Beijing and
Boston, we have to find a common time for us to speak
together. The best overlap time for us, when we are all
awake, is less than 2 hours. Even when I Skype with
them, I feel very distant and mechanistic through the
screen. Technology makes communication very effi-
cient: it’s quick, immediate, and spans great distances.
But this convenience has trade-offs. The emotional
quality of this technologically-mediated communication
is unsatisfactory.
Similarly, individuals who live apart and cannot
conveniently chat with friends or family using voice
technologies, could benefit from the ability to commu-
nicate with each other nonverbally. My friend and her
boyfriend live far away from each other, one in Beijing
and the other in Italy. She says that distance and time
make their love and emotion feel further away. “How-
ever,” she says, “I just want to ensure that he is good,
that everything is fine, and that he is safe —even just to
remind him to take his medicine before meals.” When
people get together, even if they are silent, eyes connect-
ing, a hug, or a kiss, all have message value which can
eliminate misunderstandings. However, distance and
time prevent them from connecting through touch and
perception—they can only connect verbally. Although
current communication technologies help people to
Inspiration Technology
14 15
Emotional Connection
connect over distances, I imagine how we might infuse
warmer, more tactile, and emotionally resonant forms
of communication in our electronic exchanges in order
to enrich and enhance communication between remote
couples or families.
While current communication tools such as Skype and
FaceTime exist, traditional methods of connection are
still used by many. Some write letters to maintain their
long-distance relationships. Compared with current
technology, letters are not a fast or convenient way to
communicate, and yet a recipient can distinguish the
writer’s emotion in the moment through the style of
his or her handwriting, the tactile feel of different types
of paper and the variety of paper shapes that he or she
chose. Some older people still prefer handwritten letters
as interfaces to communicate with their families. Of
course, I do not reject current communication technol-
ogies, but I envision an interactive and emotional in-
terface that would allow people to use touch to directly
sense surface, texture and temperature across a distance.
I was also curious about why communication has
evolved to be limited to the screen of a computer,
and what alternatives may replace the screen-based
medium in new communication media. How can we
combine traditional analog communication technolo-
gy and digital communication?
The two stories about my family; life experiences for me
and my friends; the barriers that our current communi-
cational tools bring; and the knowledge and skills that I
learned in DMI, together crystallized my thesis concept:
In order to understand my thesis work, it is necessary
for the reader to be able to visualize the problems I hope
to solve, and define the users that would be benefit from
my work and the steps I took in my case study. These
three steps will be addressed in contextual research and
through the case study.
Defining Problems and Users. At the beginning of
the contextual research, I did a broader user survey to
collect data and define the user-type. I needed to give
myself a broader understanding of the importance
of emotional connection, not only from my personal
experience, but also how it could benefit others. Each
of the interviews focused on three core questions:
what kinds of nonverbal strategies did the users use to
communicate remotely? In which kinds of scenarios did
they prefer to use nonverbal communication rather than
verbal communication? What were their feelings about
nonverbal communication? I collected these data using
six surveys of people from various cultures and with
different customs.
An Overview of My Thesis
To explore how to enhance the emotional connection
in remote communication through creating mediated
object connections.
Introduction
Emotional Connection
16 movements such as those we use in caring for our plants
in daily life: watering gestures, hands moving the pot
and pruning leaves. The interactive plant is a connect-
ing medium between two individuals to enable subtle
emotional communication.
The third project focuses on haptic communication
between two people who live at a distance from each
other . In this project, users wear circuit-wired gloves
that help them to sense temperature, pressure, and
surface from another gloved hand in a distant location.
The purpose is not only to explore how one might use
an everyday object to replace screen-based machines,
but also to think more about how to use haptic feedback
to create a more direct immersive experience, one that is
more magical and almost telepathic.
The fourth project was HumInterface (see section Case
Studies. D. Addendum). It was a team project that I
did with another three students when we took the MIT
Tangible Interface class. We investigated how the rep-
resentation of the user’s body parts could be altered to
amplify their capabilities for teleoperation. The project
will be a meaningful influence on my future work. In
conclusion, I have summarized my thoughts about re-
mote communication. This research has made me aware
of the issues that I still have to explore. Knowing what I
need to work on is one of the important outcomes of my
prototyping process and my work over the past two and
a half years. Let’s begin.
Based on my research about the limitations of current
technology and my own experience, I eventually
decided to use two main strategies to solve the problems
that I identified from the user survey. Mediated object
communication and haptic communication are two
types of nonverbal communication, which can enhance
emotional experience in remote communication.
Mediated object focuses on how to make an everyday
object become extraordinary and more memorable or
more “enchanted” in interpersonal communication.
Haptic communication explores how to create a tactile
illusion and synchronized for a remote interpersonal
connection.
What I did. My descriptions of the four projects in the
case study will explain how I enhanced the human emo-
tional connection through two types of communication:
object mediated and haptic. The first two case studies
introduced a physical and screen-based object that was
designed for long-distance communication between
people. The screen-based object explored how object
expression functioned as a kind of visual language to
communicate in virtual space. The object I chose, both
physically and digitally, was a plant that grows and
thrives in direct proportion to how well you care for
it. The plant is a metaphorical connection between my
grandfather and me; his caring for the plant reflects
his care for me. The project draws from our real life
experience and recreates it as a digital communication
experience. The intention is to help users span the gap
between distance and emotion through several hand
19
Introduction
19
Emotional Connection
C. Nonverbal Communication
	 Object Mediated Communication
	 Haptic Communication
A. The Non-verbal Communication
Study Subjects
B. Communication Technology
21
There are people like my grandparents and parents
who are not good at verbal communication.
However, their day-to-day actions, such as knitting
sweaters for someone, cooking their loved one’s favorite
foods, waking up early to cook breakfast for others, all
communicate their love wordlessly. I investigated six
different relationships among my study subjects in order
to explore and collect data:
Two of these relationships were especially interesting
to me. The first subjects are a young couple, who lived
in separate cities, Beijing and Rome. There is a six-hour
time difference. They told me that they connect through
an Online sharing game. They can use their time dif-
ference to continually play the game; the girl is going to
bed when the boy wakes up, so they connect with each
other through sharing a common game. I asked them
how they feel about playing the game together. While
their verbal communication delivers content clearly
and efficiently between them, sharing a virtual game
provides them with a more general sense of the status of
their relationship. Another example is how people can
express their feelings for one another nonverbally across
the longest distance of all: the span between the living
and the dead.
In China, people like to burn cash, letters, or whatever
they want as offerings to the dead because they believe
How do they express their emotions nonverbally?
What do they use to talk to each other and what is their
intention?
The Nonverbal Communication Study Subjects
20
The goals:
How do they express their emotions
nonverbally? What do they use to talk
to each other and the reasons.
		
Emotional Connection
Contextural Research
22 23
Emotional Connection
As with the young couple above, the action of sharing
a game makes them know what one another is doing at
that moment, which is enough to satisfy their require-
ments of emotion.
During interviewing my subjects, I was thinking how
we might infuse warmer, more tactile and emotionally
resonant forms of communication to those users who
rely on remote communication. Who would benefit?
1. Users who are not good at expressing subtle and
sensual emotion directly, like my grandfather.
2. Elderly people, for whom verbal communication is
not an easy way to interact and get help.
3. People who lived far apart, for whom verbal or
screen-based communication only emphasizes their
sense of distance.
that smoke can convey their emotions and words to the
other world. For example, there is an old couple, the
wife alive, the husband dead. The woman continues to
write letters about daily things, then burns them on her
late husband’s birthday each year. The actions of burn-
ing transmit her love and memories to him.
In China, people like to burn cash, letters, or whatever
they want as offerings to the dead because they believe
that smoke can convey their emotions and words to the
other world. For example, there is an old couple, one
alive, the other dead. The women continues to write
letters about daily things, then burns them on her late
husband’s birthday each year. The actions of burning
transmit her love and memories to him.
During the user survey, the outcomes of the six situa-
tions were that what kinds of situations and what types
of users that non-verbal communication is more practi-
cal and than verbal communication. Besides the usual
way they communicate via computer and computer
drive machines, is there another way they connect and
express emotion to their lovers? Compared to verbal
dialogue, the purpose of non-verbal expression is not
so much to transmit accurate information, although
of course it can, but to concentrate more on delivering
signals of emotions such as happiness or anger to others.
Contextural Research
25
Emotional Connection
24
Relationship
Elderly couple
Distance and Time
Life - Death
Strategy
Writing love letters, then burning them.
Contents
The woman uses this to “tell” her hus-
band what happens to her each day.
Reason
Chinese Culture and Customs
Object
Love Letters with hand writting
Relationship
Parents and Son
Distance and Time
Boston - Boston
Strategy
He checks his mom’s refrigerator once a
week, and fixes some broken furniture .
Intention
He needs to know if her food is fresh
or not, and then decide if his mom is
feeling well or not.
“My mom knew I came, when she saw
the fresh food.”
Reason
His mom is already over 89 years old.
Verbal communication is not the best
way to understand her health.
Object
Food, furniture, every day objects.
Relationship
Parents and Son
Distance and Time
London - Japan | 9 hours
Strategy
Sharing Google Calendar or common
space
Intention
She wants to know what her son does
every day in order to know which time is
best to talk with him.
Reason
To determine when they can speak with
each other.
Object
Calendar
Relationship
A young couple
Distance and Time
Beijing - Rome | 6 hours
Strategy
Game sharing, Postcard, Mailing each
other small gifts as a surprise.
Intention
His girlfriend reminds him to take
medicine on time. She calls him to wake
up on time.
Reason
To enhance their relationship
Object
Physical gift; Printed postcard
Relationship
Grandfather and me
Distance and Time
Beijing - Boston | 12 hours
Strategy
Places his love on the plant, taking care
of the plant everyday.
Intention
He wants to know what’s going on with
me. He reminds me to have dinner on
time. My grandfather asks me whether I
have enough money or not.
Reason
He worries if he will brother me when he
wants to give me a call.
Object
Plant
Relationship
Friendship
Distance and Time
Boston - London | 4 hours
Strategy
Mailing postcard.
Intention
She wants to invite me to her graduation
exhibition.
Reason
Sharing her happiness with me.
Object
Post cards
Six Study Subjects
Contextural Research
From Prehistory to Current Social Media
important carriers of primitive information. In times
of war people will put important messages into a fish’s
belly, or hide them inside food, in order to ensure the
safety of the message enroute to the right receivers. In
addition to these examples, there are myriad other tech-
niques of ancient communication, such as secret signals,
letters, flags, light, and so forth.
All these communication tools and methods—whether
the belly of a fish, bamboo poles, hand gestures, or
secret signals as communication medium—help people
to connect with each other, to link individuals into a
community, to extend a small area to a big city, and to
draw people closer together, despite physical distance.
Of course, I am not encouraging people to return to tra-
ditional types of communication! But I am suggesting
that we think about the purpose of human interaction
and ways to facilitate it: to invent new ways to commu-
nicate, and to improve the quality of communication.
Current Social Media. In the 18th and 19th centu-
ries, the telegraph (1792), telephone (1890) and radio
(1891) initiated new eras in sending and receiving
messages over a long distance. Our current era is the
age of the Internet, in which social media are based on
web-based and mobile technologies, computers, and
computer-driven machines. Such software engineer-
ing creations as Myspace, FaceTime, and email have
addressed the problem of time, space, and even safety.
People are able to immediately communicate remote-
ly with families without pigeons, letters, or smoke.
Communication has changed rapidly in a very short
time. Now, it often means social media, such as
Face book, Skype, Twitter, and so forth. However, the
history of communication offers diverse insights even
for modern times. Beginning about 40,000 BCE, ancient
people used drawing on cave walls to express their
thoughts. Piled up stones represented directions and
boundaries. People used smoke signals by day and bea-
con fires by night in ancient China, Egypt, and Greece.
Drums also were employed in many parts of the world
to extend the range of the human voice for commu-
nication. Pigeon post was a major method in tradi-
tional China to communicate between distant points;
people used the speed of flight and easily distinguished
direction to deliver a message tied to a pigeon’s foot to
transmit important or urgent messages.
Creative development of communication extended to
ways to deliver fairly specific information. Among some
ethnic minorities of China, bamboo was used to spread
information during a funeral to represent identity and
age of the dead. One sound on bamboo was for an un-
married person; two sounds signified a married person
who had a wife and children; three were used for the
shaman, and so forth. Mimicry and hand language were
popular among primitive hunters; when they found the
mark of an animal, they use hand language to exchange
information silently. Such gestures are often the most
prominent feature of prehistoric humans. Ethnological
research suggests that this kind of mimicry and hand
gestures are ubiquitous in ancient societies, and are
Technology Communication
Emotional Connection
26
27
Contextural Research
28 29
Emotional Connection
Furthermore, applications such as Skype and Face Time
bridge the communication gap among like-minded
individuals, offering a platform for Online users to
find others who share the same interests and to build
virtual communities based on those common interests.
With the availability of social media technologies and
services, content sharing and user interaction have
become relatively easy and efficient, and span time and
space limitations.
Drawbacks of Social Media
Fig. 1
People in the sub-
way. Bejing, China.
In addition, people today have the opportunity to
"brand" themselves via Facebook status updates and
tweets, so that now, Vaughn says, “ instead of talking
to each other, they're more likely to read about each
other” 1
Today, most people, especially millennials and
teenagers, rely on social media for keeping in contact
with their peers. A report published in 2012 Teens,
Smartphones & Texting by Amanda Lenhart reveals that
“ texting is the favorite form of communication among
young people ages 12 to 17. Some 63 percent use texting
to chat with others every day. About 39 percent call and
receive calls on their cellphones; 29 percent swap mes-
sages on social network sites — such as Facebook and
Twitter — and 22 percent send instant messages”2
Social media have already disrupted our natural forms
of communication. Frequent use of social media has
been shown to have an influence on worker productiv-
ity, and even break down family ties. As a user of social
media, I ask myself whether I like the current technol-
ogies that people use to interact, whether only through
a cloud, a fixed screen, or typing on the keyboard. And
I conclude no, because the current kinds of communi-
cation contribute to a colder, more isolated, less human
world. Perhaps they are more efficient, but I am not hap-
py. I lived in Beijing for many years. A common scene in
the Beijing subway, which is a crowded but quiet place,
is everyone “communicating” on their mobile phones.
People were often surprised to find, via his posting in
social media, that a friend took the same subway just a
few minutes ago.
What is the meaning of Tangible User Interface(TUI)?
This is the question that Hiroshii Ishii asked us when we
took the Tangible Interface class in the Fall semester. He
shared his own experience and understanding in order
to inspire us to explore our own personal understand-
ing. He is originally from Japan and speaking English
as his second language made him think about the many
ways we could make our communication clearer and
more tangible and specific. Communication, whether
it is from human-to-human, or human-to-computer, is
the purpose of TUI. What advantages can design offer
us in enabling human communication? What would be
the best user interface?
1. Cati Vaucelle, Leonardo Bonanni and Hiroshi Ishii. “Design of Haptic Interfaces for Therapy,” Proceedings of the 27th International Conference on Human
Factors in Computing Systems - CHI 09 (2009), 30.
2. Stephen Walsh “The Cultural Impact of Computer Vision.” Journal of Information Technology 1, no. 4 (1986): 30. doi:10.1057/jit.1986.37.
Contextural Research
31Over millennia, as humans have worked with textile,
wood, bamboo, and metal to craft clothing, or drums,
or signal lights, we have developed specialized tools for
specific jobs. For example, people have used bamboo as
a tool of sound transmission, as they did in the past for
Chinese funerals. But in today’s world everything flows
through smartphones and screen-based computer. We
have five senses, touch, smell, sight, hearing and taste.
These five senses guide us to interact with the physical
world to enrich and influence our life experience.
However, in our obsession with our screens, we have put
aside some of our senses. Why have we given up using
our multiple, natural human senses? Usually, when
we interact with an object, we are using more than one
sense. For example, before we enjoy food, we first see
and smell it. We taste it with our eyes and noses and
see it if it looks and smells good. Thus, smell, taste and
sight combine together to create the experience; it is not
isolated to one sense.
Similarly, why are we limited only to sight and sound
(and sometimes touch) when we interact with others
through a screen? For example, when I Skype with my
family, sound and visual interaction alone do not satisfy
my perception. We need more emotional communica-
tion, not just interaction for the purpose of transmitting
information. Technology, I believe, should help make
human beings, and the world we live in, more capti-
vating and more enchanting, rather than widening the
emotional gaps between us.
Human’s Five SensesTangible User Interface(TUI)
As Ishii often reminded us in our class: “Design is not
for computers, design is for humans.”
Our current computer-mediated communication,
especially online social media, focuses on the expression
of opinions and filters out the important elements of hu-
man communication, such as haptic, emotion, physical
space and individuality. Online communication today
is disrupting natural communication of face-to-face
connections. It has isolated the emotional connection
with high speed.
What kinds of user interfaces would be able to make hu-
man communication more natural, simple, and allow us
to overcome language barriers? This is why he created
the Tangible Interface Group at MIT. This is also what
I explore in my thesis. I believe Tangible Interface is
the best way to connect with each other. It uses human
senses and peripheral attention to make information
directly manipulatable and intuitively perceived. We all
want our world to become warm, magical and human,
instead of cold, mechanical, screen-based.
30
Fig. 2
Tangible Interfaces.
source: Hiroshi ISHII
media.mit.edu
Emotional Connection
Contextural Research
32 33
Emotional Connection
GUI & TUI & Racical Atoms
One of the groups at the MIT Media Lab is called the
“Tangible Media Group,” whose projects have had
a profound influence on my thoughts and projects
created. I took the class in the MIT Tangible Inter-
face Group in the fall semester of 2016. They focus on
exploring the different forms of human-to-human and
human-to-computer interaction, and highlight how to
create multiple experiences of interaction in the digital
world.
“ …Tangible User Interface (TUI)… is based on the
physical embodiment of digital information and com-
putation to go beyond the current dominant paradigm
of Graphical User Interface (GUI).”3
The tangible
user interface gives physical form to digital data and
computation, facilitating the direct manipulation of
information. In other words, it allows people to manip-
ulate digital information directly to perceive its physical
embodiment through their different senses. There is a
suitable example that Udayan Umapathi mentioned in
the class, who is one of the teacher assistances,
From GUI to TUI
In graphic interface, we cannot take advantage of our
skills for manipulating diverse physical objects. With
traditional GUI, we are tied to the screen, the windows
and the mouse and keyboards. These separates us from
the interactions that take place in the physical world,
tangible interface creates a natural connection with
physical devices. Graphical user interfaces represent
information(bits) through pixels on bit-mapped dis-
plays. By decoupling representation from control, GUIs
supports the malleability to graphically mediate diverse
digital information and operations. However, TUIs are
inconsistent with our interactions with the physical
world. “Tangible interface takes advantage of our haptic
communication and our peripheral attention to make
information directly manipulatable and intuitively per-
ceived through our foreground and peripheral senses.”4
Touch has a high emotional impact: touching a cat's
fur, or immersing are fingers into a sticky substance
provide intense emotional and perceptual communi-
cation. An example of a haptic communication created
by the Tangible Media Group is a cup, which can be a
medium of physical perception. It directly transmits
a kiss (movement) between lovers. When a woman
drinks water from the cup, her boyfriend can perceive
her motion as a kiss when he drinks from his cup at the
same time. This is an example of how tangible interface
enriches our human interactions. (Fig.4)
Tangible design expands the affordances of physical
objects so they can supports direct engagement with
digital world. The example below that Hiroshi Ishii
made is a good example to explain. Ishii mentioned that
“Imagine an abacus, the simplest form of a dig-
ital computation device. All of its information
is represented by an array of beads, so users can
directly touch, manipulate, and feel its data.”
Fig. 4 New long dis-
tance lover’s cup.
by Jackie Lee and
Hyemin Chung of MIT
Media Lab
Two users are playing
with the Lover’s Cup,
when they both hold
and drink via the cup
to celebrate a remote
kiss.
Fig. 3
RADICAL ATOMS
TUI
Tangible User
Interface
GUI
Graphic User
Interface
MIT Tangible
Interface Group
Contextural Research
3. “Tangible Media Group.” Tangible Media Group. Accessed December 07, 2016, http://tangible.media.mit.edu/vision/. 4. Hiroshi Ishii, David Lakatos, Leonardo Bonanni, and Jean-Baptiste Labrune. “Radical Atoms.” Interactions 19, no. 1 (2012): 35. doi:10.1145/2065327.2065337.
34
Emotional Connection
35
Fig. 5 musicBottles
By Ali Mazalek, Jay
Lee and Hiroshi Ishii,
(2000).
his mother used to collect small and rare bottles. His
habit inspired him to create a tangible interface through
imagining a user scenario which enabled his mother
to check the weather expected for the next day in her
home city of Sapporo, Japan.
The MusicBottle by Hiroshi Ishii contained weather data
inside glass bottles. Physical manipulation of the bottles
by opening and closing them is the primary mode of
interaction with digital content. (Fig. 5) In addition, the
stopper of the bottle is a trigger (affordance) for guiding
users to show the action, opening and closing with
the hand. Every time the cork of a bottle is removed,
a sound of birds (a signal for sunny day) or the sound
of rain forecasts the weather of a current location. The
unexpected outcome of the bottle, and the bird or rain
sounds, give a sense of “surprise” which surpasses the
original understanding for the affordance of the bottle.
The Bottles project explores the transparency of an
interface that weaves itself into the fabric of every day
life. Seamless extension of physical affordances and
metaphors into the digital domain is a key principle of
the objects’ design, which provides knowledge and un-
derstanding to users learning how to manipulate them.
What I learned. The knowledge and technology that I
studied in DMI and the MIT Tangible Interface Group
has taught me how to transfer a concept into useful pro-
totypes, and how to weave digital technology into the
fabric of the physical environment and make computa-
tion invisible. In my thesis, inspired by the story of my
personal experience, I aim to explore how to use current
technology to create multiple experiences using periph-
eral senses and telepathy to foster human-to-human
connections, especially in remote communication.
My thesis promotes two strategies as powerful tools to
enrich human beings’ emotional experiences through
object mediated communication: the metaphoric and
haptic. Both of this start from a broader idea -Nonver-
bal Communication- which supports a broader concept
for includingbody movement as a language of dynamic
media that can manipulate the tangible interface in
interpersonal communication.
Contextual Research
37
Emotional Connection
The Definition
36
Nonverbal Communication
When we interact with others, we contin-
uously give and receive wordless signals.
All of our nonverbal behaviors—the ges-
tures we make, the way we sit, how fast
or how loud we talk, how close we stand,
how much eye contact we make—send
strong messages. These messages don’t
stop when you stop speaking either. Even
when you’re silent, you’re still communi-
cating nonverbally.5
The man at a crowded lunch counter who looks straight
ahead, or the airplane passenger who sits with his eyes closed,
are both communicating that they do not want to speak to
anybody or be spoken to; their neighbors usually “get the mes-
sage" and leave them alone. Thus, “One cannot not communi-
cate. Activity or inactivity, words or silence all have message
value.” 6
Wordless communication in human beings is defined
nonverbal communication.
There are many different types of nonverbal communication.
Together, the following nonverbal signals and cues communi-
cate your interest and investment in others: Facial expressions,
the human face is extremely expressive and able to express
countless emotions without saying a word; Body movements
and posture, the way you move and carry yourself communi-
cates a wealth of information to the world; Gestures, gestures
are woven into the fabric of our daily lives. We wave, point,
beckon, and use our hands when we’re arguing or speaking
animatedly—expressing ourselves with gestures often without
thinking. In the arts, dancers and conductors use hand
gestures to transmit information and control the musical
performance; Touch, all materials provide tactile and thermal
feedback from smoothness, roughness, softness and warmth.
Jurgen Ruesch, who is an american psychiatrist states “object
language” is another nonverbal forms of codification in her
book, Nonverbal Communication.
“Object language comprises all intentional and non-intention-
al display of materials things, such as implements, machines,
art objects, architectural structure, and human body and
whatever clothes or covers it.” 7
“
” 5. Paul Watzlawick, Janet Beavin Bavelas, and Don D. Jackson. Pragmatics of Human Communication: A Study of Interactional Patterns, Pathologies, and
Paradoxes. (New York: Norton, 1967), 78.
6. Ibid, 90.
7. Jurgen Ruesch and Weldon Kees. Nonverbal Communication: Notes on the Visual Perception of Human Relations. (Berkeley: University of California Press,
1956), 40.
Contextual Research
Emotional Connection
38
39
Fig. 6-7
SmartStone
Andreas Forsland
To send different
messages by do-
ing corresponded
hand drawing via
the SmartStone.
need you” or “It's an emergency” or “I am doing fine.”8
The SmartStone gave me a clue about how to apply
nonverbal expression as a powerful tool to build remote
connection tools for human communication.
Furthermore, it motivated me to think about what kinds
of situation are good for using non-verbal communica-
tion rather than verbal, and what kinds of hand move-
ments can convey and transmit information to another.
I also imagined that I could substitute other metaphor-
ical objects for the stone, which could convey special
meaning for interpersonal communication. Through
my research and writing, I will explain the reason that I
focused on mediated objects as powerful tools in human
communication, and how to apply it in my case studies.
Physical Telepresence. Physical telepresence was created
by the Tangible Interface Group in 2014 by Daniel
Leithinger, Sean Follmer, Alex Olwal and Hiroshi Ishii.
They introduced the concept of computer-mediation
for physical telepresence that allows remote people and
objects to communicate and collaborate.
“Physical telepresence allows users with shared work-
spaces to capture and physically render the shapes
of people and objects in real time, remotely.”9
A table
consist of an array of 120 individually addressable pins,
whose height can be actuated and read back simulta-
neously, thus allowing the user to utilize them as both
input and output. Users can interact with the table using
Of all these forms of non-verbal communication, I have
chosen to focus on object mediated communication
with a metaphorical meaning and haptic communica-
tion.
Two Examples
SmartStone. I was originally inspired by an example of
nonverbal, hand manipulated technology. SmartStone
is an example of how gesture and body language can be
used as powerful tools of communication using current
technology. SmartStone uses miniaturized technology to
allow users to use simple hand gestures to communicate
or get emergency help by manipulating a stone-shaped
object. It is already sold on Amazon and is fit for remote
communication. It is a simple, smart solution that lets
your family and friends know that you're well.
The durable “stone,” a palm-sized device, is packed with
LED lights, a gesture recognition library, touch inter-
face, gyroscope, speakers and Bluetooth connectivity.
Its interface connects with an app that allows users and
loved ones to program it to respond to specific gestures.
For example, the stone could be programmed to text a
loved one “Thinking of you” when tapped twice. The re-
ceiver of the message could enter a response, which the
SmartStone would translate into biofeedback, blinking
light or vibration. There is a communication language
of 12 basic hand gestures for users to manipulate the
object, allowing them to send such messages as “Hey, I
Fig. 9
Daniel Leithinger
Sean Follmer Alex
Olwal† Hiroshi
Ishii, MIT media
lab.
System diagram of
the tele-manipula-
tion system using
shape capture
and remote shape
display.
Fig. 8
Deneal Levine
playing with it
as user testing.
Source Yanjun lyu.
Contextural Research
9. Leithinger, Daniel, Sean Follmer, Alex Olwal, and Hiroshi Ishii. “Physical Telepresence.” Proceedings of the 27th Annual ACM Symposium on User
Interface Software and Technology - UIST ‘14, 2014. doi:10.1145/2642918.2647377.
8. Rose Ellen O’connor. “Palm-Sized Device Lets People Who Can’t Speak Communicate.” Notimpossiblenow.com. Accessed December 09, 2016.
http://www.notimpossiblenow.com/lives/palm-sized-device-lets-people-who-cant-speak-communicate. doi:10.1145/2642918.2647377.
41
Emotional Connection
40
Fig.10
Physical Telepresence
Mit Media Lab.
“It provides physical em-
bodiment, remote manipu-
lation and new capabilities
through computer-medi-
ated teleoperation. Here,
local and remote users
physically interact with a 3D
car model.”10
Fig. 11
An user manipulating
a sphere through his
remote physical
embodiment.
their gestures or through direct manipulation. There are
different versions. For example, remote participants in a
video conference can smoothyly move a physical object
in a remote location through displaying different hand
movements. Likewise, “Cityscape” connects to a pin
screen that can allow remote users to “walk through” a
3D model of a cityscape. (Fig. 10-11)
Physical Telepresence supports a clue about how to
translate body movement into a paritcualar forms in
remote connection. The meaning of the translation crys-
talized our information with the phyical version, which
not only made the remote communication more effec-
tive and clearly, but also it is broke the limitation that
traditional video chatting made in remote connection,
it is made our information and imagination become a
physical forms. Imagined an remote meeting scenarios,
they are able to use the physical telepresence to display
a dynamic changing of the cityscape, or their ideas
with a clear structure in real time, instead of a blurred
statements or silent photos.
What I learned. SmartStone gave me a clue to think
about a mediated object with a metaphor to build the
connection in the distance. Telepresence gave a direct
stimulation to think about physical embodiment,
remote manipulation and new capability through com-
puter-mediated teleportation. The telepresence also gave
me a teleology idea, which use kinetic to capture the
hand movement and send signal to the object through
the linkages, which gave me a sample to build my forth
prototype in case study.
In addition, whatever the SmartStone or Telepresence,
they both encouraged me to think about how the rep-
resentation of user’s body parts, especially hands can be
altered to amplify the capabilities in remote connection.
Thus, the manipulation of hands for nonverbal commu-
nication became one of the most significant “control-
lers” in my thesis.
Contextural Research
10. Daniel Leithinger, Sean Follmer, Alex Olwal and Hiroshi Ishii. “Physical Telepresence.” Proceedings of the 27th Annual ACM Symposium on
User Interface Software and Technology - UIST ‘14, 2014. doi:10.1145/2642918.2647377.
43
Definition
Metaphors can create sharp mental images that can be
used to great effect in everyday communications and
thinking. What kinds of problems lend themselves to
metaphorical expression for solutions, and how are new
ideas produced in metaphorical thinking? Both ques-
tions shape how I am going to explore my understand-
ing of metaphorical communication.
An Example of metaphorical communication. I had a
meaningful talk with my technology supporter at Mass
Art, Fred Wolflink. He shared his experience of meta-
phorical connection between his mother and him. His
mother is 89 years old. Accurate communication and
speech can be difficult for an elderly person, so Fred has
to interpret her statements about daily life and health by
observing the surroundings, including her refrigerator.
Some food has usually already expired when he visits, so
he throws this out and brings fresh food the next time
he comes. Sometimes he also fixes small items, such as a
broken handle on a pot, or a loose wire in the lamp. As
Fred said:
“A metaphor is a direct comparison between
two unrelated or indirectly linked things.”11
“With the amount of time that I work on her food, clean
her fridge or fix some dangerous everyday object, it is
easy to distinguish her health and mood. When she
hasn’t organized and cleaned her fridge for a long time,
then I have to tell her doctor and try to talk with her.
The spoiled food is a clue to my mother’s health.”
11. Mind Tools Editorial Team “Metaphorical Thinking: Using Comparisons to Express Ideas and Solve Problems.” Creativity Techniques from Mind-
Tools.com. Accessed December 07, 2016. https://www.mindtools.com/pages/article/newCT_93.htm.
The fridge is Fred
Wolflink’s mom. He checks
his mom’s fridge once a
week, and usually fixes
some broken furniture .
Photo by Fred wolflink
at 2016.
42
Object-Mediated Communication with Metaphor
Emotional Connection
Contextual Research
44 45
Emotional Connection
I believe most people have similar life experiences, in
the sense that it is easy to know people’s characteristics
through their movements or the objects surrounding
them, even if you never talk with them.
I am interested in types of nonverbal communication
and the emotional expression associated with it, and
why people need it. Fred is an individual who is not
good at directly expressing emotion to people. As I have
worked with him in the past two years, we haven’t had
much conversation, but he has almost always prepared
everything to help me before I would start to work with
him. His nonverbal encouragement has given me lots of
help, especially for a beginner. Through his behavior to
his mom, you can understand he is not a talkative per-
son. The emotional expression of this kind of communi-
cation may be silent, but makes people feel warm from
observing what they did. The object, of course, is the
transmitted signal of emotional context in the process of
nonverbal communication. As Wolflink said:
“When my mom returns home and
opens the fridge, she will know I
came.”
I can perceive and imagine this is a warm moment
for his mom when she sees the fresh food. I had the
same feeling when I saw the growing plant that my
grandfather took care of for two years. Both the food
and the plant are the “transmitted signal” of emotional
expression between people. These objects function as
emotional metaphors, as well as the communication
medium between two people when verbal expression
is difficult.
1. First, metaphorical communication can help peo-
ple indirectly express subtle emotions that are hard to
directly speak to one another.
2. Second, metaphorical objects usually encompass
people’s memories and imagination, which is a power-
ful artists’ tool for enhancing emotional connection.
In the case of the Beijing-Rome couple, the Online
game became their metaphorical object. One type of
metaphorical object is the “enchanted” object.
Enchanted Object
From everyday object to “Enchanted object.” I first
encountered the term enchanted object when I read
David Rose’s book, Enchanted Objects: Design, Human
Desire, and the Internet of Things. His book explains
how everyday objects function as a tangible connect-
ed interface to realize and enhance the extraordinary
capability of human senses in communication. Objects
of daily use in our lives help people improve the hu-
man-to-human and human-to-computer connection in
various situations.
His purpose is to achieve telepathy, teleportation, or
a remote transmission through so-called enchanted
objects. His concept is to think about how to make ordi-
nary objects become extraordinary objects that satisfies
Fig. 12
Enchanted Object,
David Rose.
Contextural Research
Emotional Connection
46 our emotional needs and our need for communication.
Everyday objects such as a table, a wallet, a car, a shoe,
a pillow or a cup govern our lives. Everyone needs such
things—the horn that can summon help across vast
distances, shoes that enable people to walk without
hurting their feet, the cup that allows individuals to
drink. Such objects are familiar to us, and their purpose
coincides with our daily goals. But what if the ordinary
thing is then augmented and enhanced through the
use of emerging technologies such as sensors, wireless
connectivity, or computing? Then it becomes “extraordi-
nary.” As Rose states:
“The enchanted object then gains some remarkable
power or ability that makes it more useful, more delight-
ful, more informative, more sensate, more connected,
more engaging, than its ordinary self.” 12
The example of the wallet illustrates what an “enchanted
object” is. As an everyday object it holds cash and credit
cards, but as an enchanted object it has a wireless link
to a user’s Online bank. Users can receive biofeedback
when going over their budget or overusing credit. The
enchanted wallet looks like a regular wallet and works
like a wallet but is much more than just a wallet.
Eample: SuperShoes
Another example which Rose cites, called SuperShoes,
is not only functional and useful, it records a user’s
steps, provides a user with direction using a GPS which
Fig. 13-14 Super
Shoes
by Dhairya Dand.
MIT Media Lab.
Fig. 15 Movie, Her
Spike Jonze
Shortcut for the
scenario:
Installing Samantha
12. David Rose Enchanted Objects: Design, Human Desire, and the Internet of Things. (New York, NY: Scribner, 2014), 40.
”
sends physical vibration signals to feet, and measures
heart rate which is then immediately sent to his or her
doctor. In addition, SuperShoes allow the wearer to put
down their mobile device and “immerse in the beauty of
reality.” 13
(Fig. 13-14)
The enchanted object, which achieves a beautiful fusion
between the digital and analog world, also offers oppor-
tunity for emotional interaction between users.
Biofeedback as Emotional Response
What is physical, emotional feedback and why it is so
important for human communication? The movie Her
(2013) is American drama film written, directed, and
produced by Spike Jonze, which is about a man who
falls in love with a female-voiced intelligent computer.
The computer can understand his hidden thoughts and
communicate with the emotions in the depth of his
heart through accurately programming with code. Then
the computer responds with a soft, smooth, female,
patient voice.
The movie reflects on human emotional needs and
invites us to consider how people use today’s technol-
ogy to communicate with emotion and humanity. The
man who falls in love with the machine is ridiculed, but
the film shows us that people need emotional response
to be psychological satisfied. Enriching users’ subtle
emotional experiences and satisfying their psychological
needs, rather than just simply fulfilling a function, is an
important aspiration for the future of human-computer
interaction.
13. “Dhairya Dand | SuperShoes.” Accessed December 07, 2016. http://dhairyadand.com/works/supershoes.
14. Rose, David Enchanted Objects: Design, Human Desire, and the Internet of Things. (New York, NY: Scribner, 2014), 56.
“Maybe today’s objects aren’t dis-
tracting and don’t attempt to probe
into deep emotion, but they do en-
courage connections and enable the
surfacing of emotional content with
people you care about.14
			 Rose, David
”
Contextural Research
47
48 49
Emotional Connection
When I read it, my magic glasses pop up in my mind,
which I imagined and drew in Gunta Kaza's Design
Experience class at Massachusetts College of Art and
Design in 2014. The glasses helped me to peer into the
mood of the boy with whom I had secretly been falling
in love with for a year. I wasn’t brave enough to express
my emotion to him; I couldn't even look him in the
eyes. The glasses helped me understand his hidden
emotions and transmitted the signal to me so that I
could better plan when and how I would interact with
him, and even alter my behavior in response. I felt more
ready to offer support and understanding during his low
moments and challenging times.
Although this idea never came to fruition, I was
motivated to think about the importance of emotional
communication between people. What I hope to do
is to have a better understanding of hidden thoughts
and emotions that are relevant to us and would be
substantial for us to know, and to be able to tune into a
mutually beneficial telepathy based on currently tech-
nology. I hope that enchanted objects will play a role in
the process of communication by remapping social data
into objects that are a part of our daily routine and by
enabling the awareness of people we care about through
receiving transmissions of emotional signals.
Eample: Enchanted Jackets
The “enchanted jacket” created by MIT Tangible Media
Group explored how to help people add emotional
experience through biofeedback from everyday objects
based on social networks. “People send and receive
signals with our postings, photos sharing, tweeting and
testing. However, the problem is, although we share too
many thoughts with far too many friends, we don’t care
about them as close friends”15
Indeed, we lived in a blizzard of text and images, but
we still feel we will slowly lose the intimate feeling with
friends who live at a distance. The jacket is trying to
remedy the emotional gap caused by distance. Its wearer
connects with Facebook, and the jacket, with the aid of
electronic sensors, is inflated to give the wearer emo-
tional biofeedback in the form of a hug when a friend
likes their Facebook post. The real hug makes the wearer
directly feel the concerns of others. (Fig.16)
Today’s technology helps people transform virtual emo-
tion into conscious experience. There is a fascinating
imagined scenario in David Rose’s book:
“You had an enchanted wall in your room that could
display your loved ones’ moods or hidden emotion
through lines of colored light, the trends patterns… If
you could understand that your spouse or child had a
regular pattern of emotions and began to see how they
connected to the environment, times of day, events,
even your moods. A more efficient caregiver? Would it
make you a more attentive partner?”16
Contextural Research
Fig. 16 Enchanted Jackets
MIT Media Lab
15. Rose, David. Enchanted Objects: Design, Human Desire, and the Internet of Things. (New York, NY: Scribner, 2014), 34
16. Ibid, 38.
50 51
Emotional Connection
Object Expression
“The principal medium of communi-
cation is the shape of an object, but
the color, texture, material and other
visual properties also play a major
role. The totality of these object prop-
erties makes an impression on us and
exerts emotion.”17
		
Fig. 18
Expressive KineticOb-
jects. Hiroshi Ishii and
Andrew Dahley (1998).
MIT Media Lab.
What is an object expression? Objects convey meaning
through physical design attributes such as their form,
color, or materials. Artists and designers are sensitive
to these aspects of perception and express the character
of the objects to evoke meaning in their creations. The
form of the object is the first dimension of a design we
perceive and is also one of the first features expressed by
designers. We can readily understand information and
emotive expressions through the form of objects.
Emotive Modeler is a project by a group of experts in
the design language of objects, called the Object Based
Media Group, developed at MIT in 2013. They built on
existing research into emotive shapes through analyzing
the attributes and features of basic physical objects such
as jars and vases. “The Emotive Modeler UI (user-inter-
face) accepts an inputted ,word, analyses the emotional
associations to that word, and combines the relevant
design elements to generate a 3D model.” 18
So one
can input the word “angry,” for example, and emerge
with one or more 3D renderings of an “angry” vase. It
translates words into visual language by manipulating
the forms of the object. (Fig.18)
The Emotive Modeler is an interesting exploration of
explicit visual language. All languages in the world have
logical grammar. To an interactive designer, building the
grammar of the object language means guiding users to
interact with the works. In other words, how do you use
object expression (visual symbolism) to convey and lead
users to interact with it?
What I learned. The Emotive Modeler project gave me
a clue about how to embody an abstract object with
specific meanings. It used form, size, color and texture
as different transmitted signals to communicate. My first
prototype of the virtual object explored the relationship
between emotional hand movements and the various
forms of an abstract object.
17. Schade, Brittany Diane. Emotion and the Designed Object. 2013.
18. Philippa Mothersill and V. Michael Bove. “The EmotiveModeler.” Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in
Computing Systems - CHI EA ‘15, 2015. doi:10.1145/2702613.2725433.
Fig. 17
Emotive form
design taxonomy
for eight primary
emotions. Anal-
ysisa and design
attributes for
multi-emotion
words.
MIT Media Lab
Contextural Research
52 53
Emotional Connection
Fig. 19
Ambient dialogue
Alexander Wang
DMI, Studio, Mass Art.
Ambient Dialogue. lightOn is an interactive lamp for
people in different locations, conceived by Alex Wang.
His work focused on the transmission of emotional
content between individuals in separate locations. His
lightOn project was based on network-connected lamps
communicating users’ messages by turning a pair of
lights on or off. Two lightOn lamps, set up in different
cities, are connected and respond when either lamp in
the pair is turned on and off. As he said in his thesis,
“Light not only illuminates the en-
vironment but also carries the warm
message that someone is waiting for
you”.19
Light is a beautiful metaphor for the quality of inter-
personal connection in his project. He uses light as a
metaphorical emotional connection, which makes users
feel warm and safe. It transmits the signal of “I’m home”
to his wife.
Wang expanded the diversity of lightOn’s emotional
transmissions, adding color and pulses of light to its
repertoire. The flicker frequency of light, or the changed
color of the lamp carried different visual messages. As
he stated in his book: “The changed color and frequency
of light become the symbol of someone’s presence”.20
The light was used as a symbol—in Wang’s case, it
symbolized love between him and his wife. I appreciate
his notion for metaphorical communication, and love
his choice of light to symbolize the relationship between
a couple. Turning on a light is an indirect expression of
their love. His concept pushed me to think about how
to create the metaphorical connection in a certain sce-
nario. In his case, his scenario is when he and his wife
return home, they both first turn on the light.
Contextural Research
19. Alexander Wang “Ambient Dialogue.” “Ambient Dialogue.” http://www.dmistudio.org/thesis/2011/Wang_Alex.pdf.
20. Ibib.
Related Works
of Metaphorical Communication
55
Definition
Haptic communication refers to the ways in which
people communicate and interact via the sense of
touch. Touch is imperative for humans and is vital in
conveying physical intimacy. Haptics is a component
of communication in an interpersonal relationship
that is nonverbal and non-visual. In comparison with
metaphorical communication, the use of haptic commu-
nication in my projects harnesses the tactile experience
of hands to express emotion or get information.
Haptic communication, to me, is a type of psychological
connection for users who communicate with others
in a different location through touch. It is more direct,
non-visual and more “magical” than currently limited
technologies in general use.
Touch Telepathy and Communication
The human hand, as well as being a principal vehicle
of motor activity, is the main device of the fifth sense,
touch. Along with the eye, the hand is our primary
source of contact with the external environment using
the our skin. It can examine the environment using
touch, plus it can perceive things around corners and
operate in the dark.
In addition, the hand is part of the human communi-
cation system. It is used to convey not only words but
emotions and ideas. You probably already are familiar
with how a hug from a loved one can lower your blood
pressure and make you feel valued and important, or
Contextural Research
21. Malcolm McCullough Abstracting Craft: The Practiced Digital Hand. Cambridge, MA: MIT Press, 1998, 4.
”
Haptic Communication
54
Emotional Connection
Hands are underrated. Eyes are in
charge, mind gets all the study, and
heads do all the talking. Hands type
letters, push mice around, and grip
steering wheels, so they are not idle, just
underemployed. 21
“
“
56 57
Emotional Connection
give you comfort, without any words. A firm handshake
with a friend or family member can create a psycholog-
ical connection, transmitting high and positive energy
through hands alone. A friendly hand touch is able to
solve a misunderstanding for close friends; without
words, they can understand each other.
There is a Chinese proverb,十指连心, which expresses
the blood relationship for parents and children. Its
literal translation is your ten fingers are linked with the
heart of your parents. People sincerely believe that every
small part of the body is inseparable from the heart of
parents. When one part of one’s body is hurt, a parent
can perceive that pain just with the heart, without using
language or any other explicit method of communi-
cation. Thus, in Chinese culture, people do believe in
telepathy especially for blood relationships.
But beyond that, another wordless communication with
touch is for physicians and patients. Following tradi-
tional Chinese medical science, a doctor takes the pulse
with his or her hand to assess general body health. Pulse
diagnosis helps physicians determine other information
about the body, from pulse speed, intensity, and rhythm
(even or not). (Fig. 20)
“Modern pulse condition study confirms that the forma-
tion of pulse condition mainly depends on the function
of the heart, blood vessels, and the function, quality and
quantity of the blood.” 22
The heart is the power organ
which forms pulse condition so that the pulse reflects
the pathological changes of the heart in the first place;
then doctors can infer another disease based on that
collection of data through touch. In addition, touch is
also the most important tool for helping people to build
mental and physiological connection.
Touch as a fundamental building block to our emotional
health is the premise for various touch-based treatments
for mood, anxiety and mental disease, which collectively
are called touch therapies. Psychologist Harry Harlow
demonstrated that
“Maternal touch was critical to development of infant
rhesus monkeys. Those who could see but not touch
their mothers developed erratic behaviours.
some artificial materials can be more effective at
simulating maternal touch than others, for example,
the infant monkeys had more affectionate responses to
a surrogate mother made from soft cloth than to one
made from hard steel wire.” 23
(Fig.21)
The article, “Infant’s need for touch” shows that mater-
nal stimuli can improve cognitive function and stress
resilience.
“Because an infant’s brain is still building connections
in these communication zones, large blasts or long-term
amounts of stress can permanently limit full develop-
ment, increasing the risk of anxiety, depression and
dementia later in life.” 24
“Thousands of orphans in communist Romania were
raised in overcrowded facilities where the absence of
Fig. 20 Traditional
Chinese Medical
Science Diagnosis.
Whether your pulse
races or slugs along, a
practitioner can deter-
mine your health.
By Bill schoenbart and
Ellen shefi.
Fig. 21 Wire and
cloth mother surro-
gates Rhesus monkey
from Harry Harlow’s
studies. http://www.
cerebromente.org.br/
n13/experiment/affec-
tive/monkey2a.jpg
22. Oren Traub. “Shock.” http://www.merckmanuals.com/home/heart-and-blood-vessel-disorders/low-blood-pressure-and-shock/shock.
23. Harry Harlow and Margaret Harlow. “The Young Monkeys.” PsycEXTRA Dataset. doi:10.1037/e400042009-004.
24. Ibid.
Contextural Research
58 59
Emotional Connection
comforting touch led to the development of serious
social and emotional problems.” 25
Thus, touch as a form of non-verbal communication has
an irreplaceable function in emotional transmission and
mental therapy.
Related Works of Haptic Communi-
cation
In developing my projects, I focused on how to convey
emotional content in communications between people
in separate locations, trying to create a kind of illusion
of consciousness that could allow people to feel the
warmth of their families, wherever they are. I found
inspiration for various ideas from the work of others.
Eample: InTouch. For example, Scott Brave and Andrew
Dahley at the MIT Media Laboratory created InTouch,
which is a tangible medium for haptic interpersonal
communication. (Fig. 22) They reported that
“Several machine interfaces have been developed to
simulate touch, for example, to use in training surgeons
and pilots, for sculpting digital models and even in
video game controllers.” 26
The idea behind inTouch is to build an illusory human
connection between two individuals, demonstrating
that “a sense of human presence can be established
through haptic communication.” 27
They created two
connected objects, each consisting of three rollers,
each of them corresponding to a roller on another side.
When one of them is rotated, the corresponding roller
on the remote object will rotate in the same way.
“The richness of the interaction then comes not from
the representation of form, but from the representation
of movement as mediated by the coupled objects…
With inTouch, the idea is not to create a device to
represent the physical form of the user at the other end,
but rather to create a physical link for expressing the
movements or gestures of that person.” 28
Eample: TapTap. The majority of haptic interface
technologies merely provide abstract feedback in real
time from one user to another. However, Taptap, from
MIT’s Tangible Media Group, is a haptic interface
which can record and play back the touch of a lover,
a family member, a therapist. The sense of touch is
essential to emotional health and development. “Taptap
is a wearable accessory that can record, distribute and
play back affectionate touch.”29
Designed to look like
a normal scarf, taptap provides extra warmth and
comfort by simulating the touch of a loved one. One
such wearable haptic device has been developed to assist
people with balance problems. It consists of a vibration
or biofeedback to indicate which way is beneficial for
users. (Fig.23-24)
Fig. 22 InTouch
By Scott Brave and
Andrew Dahley
Source Yanjun Lyu
Fig. 23-24 Taptap
Leonardo Bonanni, Jeff
Lieberman, Cati Vau-
celle, Orit Zuckerman
2005. MIT Media Lab.
A scarf Prototype
The flexible i/o haptic
insert tucks into the
felt scarf (left) and con-
nects to central power
through conductive
steel snaps (right).
25. Ibid, 23.
26. Scott Brave and Andrew Dahley. “InTouch.” CHI ‘97 Extended Abstracts on Human Factors in Computing Systems Looking to the Future CHI ‘97,
1997. doi:10.1145/1120212.1120435.
27. Ibid.
28. Ibid.
29. Leonardo Bonanni, Cati Vaucelle, Jeff Lieberman, and Orit Zuckerman. “TapTap.” CHI ‘06 Extended Abstracts on Human Factors in Computing Systems -
CHI EA ‘06, 2006. doi:10.1145/1125451.1125573.
Contextual Research
60 61
1 Physical Plant
2 Digital Platform
• • Abstract Clay
• • Virtual Plant
3 Haptic Glove
4 Appendix: HumInterface
Emotional Connection
62 63
Emotional Connection
Overview
Ideveloped three main personal projects, and a experienced
teamwork project as my appendix in the case study. They were all
designed to build on the concepts and experimental technologies of
metaphorical and haptic communication.
The first prototype was a “Physical Plant,” which aimed to explore
how to use tangible interfaces to send and receive signals and create
emotional connection. The second projects aimed at enabling
metaphorical communication were “Virtual Plant,” which consisted
of two prototypes that changed from abstract object into a specific
plant. The third project explored tactile communication within
intimate relationships across distances, which took the form of
haptic-technology gloves that allow users to communicate remotely
using hand gestures within different scenarios. The fourth project as
an appendix helped me to explore kinesthetic communication, and
how to transfer body movement into a physical object in telepres-
ence. Whatever the communication format, in my case studies I
mainly aimed to replicate physical sensations that people experience
when they are close in order to enhance psychological connection
using bio-feedback, temperature and touch.
Case Study
65
Fig. 25
DMI 15th Celebra-
tion Show
Photo by Yiji He
Physical Plant
As a Tangible Mediated Communication Tool
Keywords: Tangible Interface / Nonverbal /
Remote communication / Emotion multi-sensory
communication
Case Study
64
Emotional Connection
66 67
Overview | Physical Plant
The Communicational Plant project is an interactive
interface for interpersonal, nonverbal, remote commu-
nication. Compared with the digital plant project (dis-
cussed at next chapter), which created a virtual space for
remote communication, the physical plant project not
only emphasized emotional communication through a
tangible interface, but also it explored how to use cur-
rent technology to connect two objects which exchange
physical data and transform that data into multi-sensory
communication, through sight, touch, and the multiple
experience and perception.
Fig. 26
User, Bing Lin is
playing with the
plant.
Emotional Connection
Case Study
68 69
Emotional Connection
Fig. 27
Conceptual sketch
by hand drawing
at 2016.7.8.
Mediated object,
Physical Plant as a
“watcher” assists
me in observing
his health.
I had to return to Beijing during the 2015 winter
holiday, when my grandfather was in the hospital for
heart disease and could hardly speak. Privately, I was
angry with my grandfather and my family because they
had hidden the truth of my grandfather’s health when I
video-conferenced with them from Boston. I under-
stood their “white lies,” but I would have liked for them
to be honest. My grandfather’s health situation inspired
me to create a link that would belong to my grandfather
and me, which would enable me to know his status
firsthand, in real time, not secondhand through others.
For an elderly person who is already over 85 years old,
a phone call or video chat may not be the best way
for him to ask for help directly. When I chat with my
grandparents, I mostly have to pay attention first to
their details of life before my grandfather has a chance
to say whether he has been feeling unwell. Usually my
grandparents will report that their health is good when
my parents ask them, even if my grandfather is not well.
Some types of link would come in very handy for my
parents and me to see their situation immediately so we
could help. Such a link would also help my grandparents
to build a connection with me when we are separated
by distance.
The plant, an everyday object, is an useful communica-
tion tool for my grandparents and me. My grandfather
has always been crazy about taking care of different
types of plants, and has always been proud of his flower
garden. He usually spends a long time each day tending
his plants. I left my own plant with him in 2014, when
I left to study in Boston. He told me that he placed his
hope and love for me in this plant by taking care of it
and watching it grow, and it made him feel that I was
always there with him. Knowing that he was watching
over my plant gave me the same feeling of connection to
him. This led me to envision how I could use the plant
as a tool to observe his daily health: if the plant did not
thrive, indicating that he was not tending it, then the
plant would automatically send a message to me and my
parents.
I designed and implemented three scenarios to explore
how the plant might be used in as a tangible interface in
three ways:
1 To enrich the experience of interaction in human
communication.
2 To improve emotional communication at any given
time.
3 To offer a way to use programming language to
analyze physical data and provide visual, nonverbal
feedback.
How This Idea Begin
Case Study
70 71
Emotional Connection
70
Arduino board
is a microcontrol-
ler-based kit for build-
ing digital devices and
interactive objects that
can sense and control
physical devices.
Processing
is a programming lan-
guage built on top of
the JAVA programming
language.
Fig. 28
My Lily located in the
east-facing window.
The moisture sensor
connected with an
Arduino board for col-
lecting moisture data,
which is displayed on
the blue screen.
I chose a physical plant to serve as a prototype for my
project on remote communication. My grandfather has
a lily that he keeps in the window on the west side of the
house, while I keep my lily in an east-facing window,
thousands of miles away. (Fig. 28) We had to learn to
communicate with each other through our lilies. The
three scenarios below represent the challenges that I
experienced in communicating with my grandfather.
The First Scenario. My grandfather usually likes to
stick his fingers in the soil to see if the plant needs to be
watered or not. My plant had a device, Neopixel, which
consists of eight LED lights. I had a soil moisture sensor
installed in the second plant, which represents my
grandfather’s plant. (He did not actually have “his” plant
in Beijing during this experiment; I had them both, as I
needed to control and learn from the prototype.)
The moisture sensor connected with an Arduino board,
which is a microcontroller-based kit for building digital
devices and interactive objects that can sense and
control physical devices. For programming the micro
controllers, the Arduino project provides an integrated
development environment based on a programming
language named Processing. Processing is flexible
software, a language for learning how to code within the
context of the visual arts the Arduino board translated
and transmitted the moisture data to the Neopixel. I
programmed different LED colors to represent different
levels of soil moisture. For example, dark red meant
too dry, bright red meant slight moisture, green meant
User Scenarios
Fig. 29
Sketches of three
scenarios. Letter A.
B means different
cities.
Fig. 29
72 73
Emotional Connection
72
optimal moisture, light blue meant too wet, and dark
blue meant the plant had been over-watered. Thus, the
moisture sensor in my grandfather’s plant controlled the
changes in the LED lights in my plant. (Fig. 30)
When I watered my grandfather’s plant and the green
light came on in my plant, which meant the soil had
reached optimal moisture, I stopped watering. In this
scenario, if my grandfather were taking care of his own
plant, he would also be teaching me how to take care of
mine through by way of sensors and motors. That visual
signal would announce his health to me each day. I felt
very comforted.
The Second Scenario. The characteristic of a lily is that
if no one watered it for a week, the leaves’ color would
change from green to brown. So if grandfather did not
water it for a week, the plant’s leaves would change
to brown, and even begin to fall. I installed a camera
on the second prototype (my grandfather’s plant) to
observe leaf color, which showed to me and my family
that, through the healthy state of the plants, my grandfa-
ther was doing well. The idea is that if the leaves turned
brown, his lily would automatically send an emergency
text message to us, which would be “CALL HIM RIGHT
NOW.”
(Ideally, when the camera would capture the brown
color, it would send that data to Processing, which
would connect with my mobile device—however, I did
not actually implement this step. )
Fig. 31
NeoPixel Stick - 8 x
5050 RGB LED
In the meantime, a motor would vibrate my plant as
an emergency signal to remind me to call his doctor
immediately. If I didn’t take care of my plant for a week,
its leaves would turn brown, and I might receive a
different text message from his plant, “WHAT’S GOING
ON?”(Fig. 33)
The Third Scenario. Generally, lilies bloom in April and
May. My lily bloomed for two weeks, starting May 15.
I imagined a scenario in which my grandfather would
see a virtual flower projected onto his plant at the end of
May, which would signal that I would return to Beijing
in a few days because my spring semester classes would
have finished.
To accomplish this, I set up one projector, two cameras,
and two computers (one connected to each of the two
prototype plants). The camera connected to Processing
software, which was installed on both computers. The
camera would capture the color of the pink flowers of
the plant in bloom, converting it to an RGB color value.
The pink color number is between red (red’s number is
greater than 120), and green (green’s number is less than
200). Thus, when the camera sees a color of flowers in
the range of 120 < pink > 200, the Processing program
would receive and send the signal to the other Process-
ing program in the second computer.
I pre-programmed an image of a lily blooming, so that
when the second computer received the signal sent
from the first computer, the image would pop up on its
screen. The second projector, which was connected to
Fig. 32
The leaves are
withered and
color are changing
from healthy
green to brown in
one week.
Fig. 33
The user received
a message from
the sender’s plant.
The message is “
What’s going on?”
Case Study
Fig. 30
The first scenario.
74 75the second computer, would project the flower image
onto the real plant so that people would see the project-
ed image on the plant.
I planted lily bulbs in pots in autumn in anticipation of
spring blooms. For the location of my pot I wanted to
select a site that gets full sun. To ensure that the plant
develops blooms, lilies need six to eight hours of direct
sunlight a day. If it’s too shady, the stems will attempt
to lean towards the sun or get spindly and fall over, and
there will be no blossoms.
Observing the direct sunlight position. To determine
the amount of sunlight in two possible locations, I
prepared a light sensor to monitor the sunlight of sum-
mer, and connected it with an Arduino board, which
sent the sunlight data to a screen. The data indicated
which position would be best for receiving full sunlight
throughout the day, and what time of day the sunlight is
most intense. (Fig. 36-37) I graphed the results:
From 8:00 am to 10:00 am, the west window had the
most sunlight. From 11:00 am to 1:00 pm I put the
pot near a north window, because it had the most sun
during those hours. From 2:00 pm to 3:00 pm, the east
window offered the sunniest position. For four days
(June 15-18, 2016), from 8:00 am to 5:00 pm each day,
I recorded the sunlight, moved the pots, and kept a re-
cord of the lily’s soil moisture. The location was Boston,
at a latitude and longitude of 42.3601* N, 71.0589*W.
Fig. 35
The code is about
sending the pink
follower data from
Processing to another
on another computer
through changing the
local-host IP address.
As long as one of the
computers captures
the pink color, the pink
followers will pop up
on the screen.
ColorSortingOSC
(Open Sound Control)
is a content format for
messaging between
devices and software
over a network con-
nection.
Watering data visualized as lights. While the plant was
actively growing, it needed to be watered frequently.
(In the winter, when it is dormant, I kept the soil lightly
moist.) In June 2016 I inserted the moisture sensor into
the soil and connected the wire to the Arduino hard-
ware. The Arduino board received and sent moisture
data to a screen-based device, assigning a number value
according to how much moisture was detected in the
soil. Those values were assigned as follows: dangerously
dry (out of water):
Over 940; somewhat dry (in the soil): 610 ~ 930; op-
timal level: 540 ~ 600; somewhat wet: 390 ~ 530; and
dangerously wet: 320 ~ 380.
(These numbers seem counterintuitive, with lower
numbers assigned to higher levels of water and higher
numbers to lower levels of water; however, they are
merely numbers assigned by the Processing program.) .
I then used Arduino’s Processing software to assign
those ranges of numbers to one of three colored LED
lights: red, green, or blue. NeoPixel is an RGB LED
that can display 16 million (24bits) colors and can be
programmed by Arduino software. For example, if the
moisture data were in the number range above 940,
which meant the moisture sensor was dry, the dark red
LED light in the other plant would turn on.
If the number was in the range of 610–890, which meant
semi-dry, more water was needed, and the dark green
light would turn on. Data in the range of 540 –600,
Fig. 36
To test the quality
of direct sunlight
on the east side
from 4:00-5:00pm,
2016.
Fig. 37
The data that
collected from
8:00am - 5:00pm.
The lower number
means higher
quality of sunlight.
Fig. 34
Projector reflects
the virtual flower
onto the real plant.
Emotional Connection
Notes: the red
color did not usu-
ally turn on during
the experiment, as
I never let the soil
get too dry.
Research and Design Process
Case Study
76
Emotional Connection
77Physical Perception Number Visual Expression
Dangerous dry over 940
Getting too dry 610–890
Optimal level 540– 600
Kinds of wet 390– 530
Dangerous wet 320– 380
which indicated optimal soil moisture, would turn on
the medium green light. If data were between 390–530,
which means semi-wet, the light green will turn on. If
the data were between 320--380, which means danger-
ous wet, the LED light would be darker blue. (Fig. 38)
Camera captures the color changing of leaves. My
grandfather told me that there are two reasons why
leaves’ colors change from healthy green to unhealthy
brown. One is often due to over-watering the plant,
(which can be solved by the way of transforming the
watering data into visualized lights.), the other is neglect
(which causes the plant to die). It would be very unusual
for my grandfather to neglect to take care of a plant for
a week without any reasons. Therefore, if the “neglect”
happened on my grandfather's side, I would suspect that
he was sick or that something had happened.(Scenario
2) So a week without watering would trigger a color
change, and would provide a good clue to my grandfa-
ther's health.
The camera could detect neglect by recording a color
change in a plant’s leaves. Of course, the moisture sensor
is also able to measure the dried-out soil, but it is not ac-
curate detect the reason of “neglect” for my grandfather.
On one hand, There are some non-artificial elements
influence the moisture of soil, such as temperature,
sunlight (in different seasons) both of them easy to
result moisture sensor send wrong single to my LED
lights. To compare with detecting the quality of leaves
itself, the color changing after one week is enough to
make me suspect what happened in another side. While,
the moisture of soil easy to dried-out, as long as people
don’t watering it in a short time. Thus, it is not enough
to prove my grandfather is really neglect or “neglect”
with some reasons.
The camera was connected with Processing, which
converted the images that the camera received into
RGB numbers that showed how much red, green, and
blue were in the leaves’ color. The RGB numbers would
then be sent as input to the Arduino hardware. Every
color has a corresponding RGB number (0-255) in a
programming language. The image of a “healthy plant
green” would correspond to around less 145 R, 0-30B,
over 230G, while if G<185 and R> 145 the leaves would
be turning brown. Users could clearly see the colors
changing in one week if water was withheld from the
plant. In addition to lighting the LED lights, the device
would also be programmed to activate a vibration motor
when the red LED was turned on, as an additional
warning signal.
Fig. 39
Camera is capturing
the color of plants. The
photo on the computer
screen is an abstract
visual color mapping of
the plant. The mapping
consists of Red, Green
and Blue (RGB), which
reflects the health of
the plant.
Fig. 38
Watering data
visualized as
lights.
Case Study
Emotional Connection
78
Virtual Flowers
As with capturing the color of leaves, the camera would
capture images of the plant’s flowers, then Processing
would assign an RGB value to their color. Fred Wolflink
and I determined the interval for the particular pink
color of my flowers, which is G< 200 and R>120, or in
other words, between 120 and 200. Thus, if the color
that the camera captured was in this range, two virtual
flowers (created in Photoshop) would pop up on the
computer screen. I assumed the two locations would
have two different networks, which would require
entering two IP addresses and ports of two comput-
ers. Of course, the IP addresses and ports have to be
programmed in Processing, which would be running in
two computers in different locations. A projector would
need to be connected to each computer and aimed at the
plants. Then, when one user’s plant bloomed with real
pink flowers, the another user who lived in another city
would see the corresponding virtual flowers projected
onto his/her leaves.
Case Study
Fig. 40
The abstract color photo was
generated automatically through
Processing. The camera connected
with Processing captured the
health color of leaves in one week.
The color is changing from health
green to brown. (From left side to
right side)
79
80
Emotional Connection
These three scenarios used the health of the plant as a
visualization tool, and in the process a certain amount
of data was sent. Unlike in most data collection
efforts, not all the data were made visible to the users.
Objective, factual information was not the point of the
communication. This project emphasized the perceptive
and metaphorical quality of remote communication,
through the support of electronic technology.
Taking traditional physical measurements of soil
moisture and plant posture are difficult for those who
are inexperienced. Electronic technology helps improve
accuracy in these measurements, and makes it possible
to take that which is beyond verbal description into
visual and dynamic communication. The prototype was
a success in helping two people, separated by a great
distance, to share common emotional but nonverbal
communication. It also shows promise as a way for adult
children to unobtrusively monitor the health of their
aging parents.
Case Study
Conclusion
8180
Emotional Connection
83
Case Study
Digital Platform
A Sharing Mediated In Remote Communication
Keywords: Nonverbal / Hand manipulation /
Interpersonal communication / Multi-sensory communication /
Sharing space
82
85
Project Overview
As with the physical plant project, my digital plant
project also explores emotional communication, but
through hand manipulation. The digital plant project
is devoted to building a virtual platform: first, for an
abstract plant-like object; next, for a plant; and finally,
for a ideal garden in which people select different types
of plants as their "emotional metaphors" in order to
connect with their families. Since the "digital garden"
grows in virtual space, users are able to see growth
quickly, and can spend as much time as they like taking
care of it.
The first prototype was an abstract object, which I creat-
ed to explore how to use the semiotic visual language of
different forms in dialogue with another person. Due to
the current limitations of technology and user testing,
the visual of the abstract object did not make enough
sense as a communication signal in the emotional
expression of the users.
However, the second prototype—a “magic” plant—of-
fered a more effective metaphorical expression of users’
emotions. The magic plant aimed to make human emo-
tion visible through the interaction of the users’ hands
with the growing virtual plant. The users were asked to
choose one type of plant or flower in a digital garden.
Each user had his or her own plant, which communi-
cated the user’s emotions to be shared with his or her
partner. For my prototype, I chose a lily.
Case Study
Emotional Connection
84
The description below presents the development of
the two prototypes, a summary of my field research on
emotional hand gestures and how I used it in this proj-
ect, user study results, and a conclusion to the project,
with discussion for future work.
Prototype One: Abstract Object
Have you ever seen clay being shaped on a potter’s
wheel? At first it is a lump, then the potter adds water
to the lump (what a mess) and begins to work with it.
Potters skillfully form the clay into a beautiful vase or
pot. But if the potter makes a mistake and it is spoiled,
she smashes it back into a lump and the beauty is
gone. It is a wet lump of clay again. Like a piece of clay,
our hearts, attitudes and emotions can be shaped by
designers.
My abstract object transfers the physical experience of
playing potter into a digital and interactive experience
using sensors and software in virtual space.
Abstract Object Overview
Users manipulate the abstract object on their screens
and control its form and size with simple hand gestures.
The object is controlled alternately by two individuals.
If one of them allows a long time to elapse without
manipulating the object, the object, like the clay, will
slowly return to its initial lump. In my prototype, the
object will change slowly and return to its initial form
Case Study
Hands enjoying direct
contact with material by
pointing, pushing and
pulling. “ Hands acts as
condurits through which
we extend our will to the
world.”
87
86
Emotional Connection
88 89
Emotional Connection
Caring
Overwhelmed ShamedHateful
Trusting
Excited
Blooming Kiss | Love
Love Hopeful
Fig. 41
Hand gestures collecting
and analyzing three
elements: Negative space,
direction and temperature.
Hand Gestures Analysis with Leap Motion
Controller and Max
I started to observe and take photos of the public behav-
iors of people who were unaware that I was recording
them. There are hundreds of gestures or body move-
ments that convey meaning in different parts of the
world, but there are certain basic emotions that can be
universally understood. When we are excited, we wave
our hands. When we are upset with someone, we point
our fingers. When we say goodbye to those we love, we
kiss them with tenderness or passion or give them a
hug. Our emotional expression is transmitted through
Case Study
within a twelve-hour span (the time difference between
China and Boston) if neither individual interacts with
it. In other words, the object’s growth depends on how
much time and effort each of the partners would like
to spend manipulating it. The form's particular shape,
color and size are manipulated by emotional hand ges-
tures. For example, hand movements that express anger,
disappointment or sadness will weaken the growth of
object and the color will change from a light shade to a
dark. In contrast, hand gestures that express happiness
or love will grow the object, and cause it to turn a warm
color. The particular forms of the object itself depend on
the hand gestures that express emotion. I programmed
the emotions associated with specific hand gestures after
studying how people use their hands, as I describe in the
next section.
90 91Leap Motion Con-
troller:
The Leap Motion
Controller lets you use
your computer in a
whole new way. Reach
out and swipe, grab,
pinch, or punch your
way through the digital
world.
The Leap Motion
Controller tracks your
hands at up to 200
frames per second us-
ing infrared cameras.
As the first user, I uploaded some music to the program-
ming interface of the Max software, then played it with
my hand moving; it sounded like a small symphony.
Users look like conductors as they control the rhythm of
the music through hand movements in virtual space.
The digital analysis by the Leap Motion controller was
conducted to prepare for the next step: making a seam-
less match between the abstract digital object and users’
physical hand movements.
Collecting Hand Gestures
Next, I focused on the relationships between emotions
and visualization, hand movements and emotion, and
hand movements and the form of the digital object. In
the beginning, I began to collect hand gestures:
I took some photos of loving gestures in different
situations; I took some pictures on my way home on
the train; and I video recorded and observed strangers
walking along the streets and waving their hands at busy
intersections. I sketched from memories of moments
and events that happened when I was with my family
and friends. For example: I sketched from memory the
hand gestures that my friends used in saying goodbye to
me, such as a telephone calling “keep in touch with me”
or “remember to call me after you arrive home” hand
gesture.
3D Object Making. At first, I started to create analog
shapes with an actual lump of clay, then drew those
shapes with Maya. Then, I used a 3D printer to print a
small model.
Fig. 42:
1 Fred Wolflink
is testing the
two computer
connections
through changing
the Local port via
Max.
2 Max analysis
the data through
receiving the
physical hand
movement with
Leap Motion
controller.
MaxMSP is a visual
programing enviro-
ment built on the met-
aphor of synthesizer
patches.
MaxMSP/jitter is a
visual programming
environment for the
development of
media experience.
Its interface is based
on the metaphor of
synthesizer patches.
body, hand and eye contact to communicate with
people. I am interested in these nonverbal strategies and
their meanings. I tried to encode the functions of non-
verbal expression as powerful tools of communication,
through digital technology used in remote communi-
cation, in order to add more interactive experience to
traditional methods of computer-mediated commu-
nication. Also, I wanted to narrow the emotional gap
between people communicating remotely, by harnessing
their intimate nonverbal expressions.
I recorded a range of hand gestures associated with
emotional expressions and analyzed them using digital
technology. A Leap Motion controller is a device that
tracks users’ hands and fingers and follows their every
movement, so that users can control the virtual envi-
ronment without touching anything. I connected the
controller with Max, a visual programming language for
media, used, for instance, in Online interactive games to
show the movement of the users’ hands on the screen.
Using Max, I analyzed the hand movement data that
I collected from Leap Motion, so I could connect this
hand motion data to the digital object. I was able to pro-
gram such data as hand direction and position (which
was displayed as a coordinate on the screen), and the
number of fingers or palms. I programmed these data
into the Max software. There is a small window on Max’s
interface which displays hand movement, as if in a mir-
ror, as long as users move their hands in the controlling
area of Leap Motion.
Case Study
Maya is an animation
software which offers
a comprehensive cre-
ative feature set for 3D
computer animation,
modeling, simulation
on a highly extensible
production platform.
Emotional Connection
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Thesis docuementation2

  • 1. EMOTIONAL CONNECTION USING OBJECT MEDIATED COMMUNICATION BY YANJUN LYU
  • 2. Emotional Connection EMOTIONAL CONNECTION USING OBJECT MEDIATED COMMUNICATION BY YANJUN LYU
  • 3. Copyright© 2016 by Yanjun Lyu Printed in the United States Designed by Yanjun Lyu using InDesign CC 2017 Typeface: Minion Pro, Avenir Next. The uncredited photographs in this book belong to the author. Further information about the full series can be seen on yanjunlyu.com Edited by Lisa Rosowsky Printed by ACME BOOKBINDING Hardcover Trade Book 7x9.5 IN Dynamic Media Institute Massachusetts College of Art and Desig​n​ To my grandpartents, parents, and all the people that are separated by distance. That separation inspired me to explore how to use technology to enhance emotional connections through multisensory experi- ences in remote communication.
  • 4. I simply believe that the most promising and pleasing future is one where technology infuses ordinary things with bit of magic to create a more satisfying interaction and evoke an emotional response. - David Rose Study the past, if you would divine the future. - Confucius
  • 5. Thesis Committee This thesis is submitted in partial fulfillment of the requirements for the degree of Master of Fine Arts in Design and approved by the MFA Design Review Board of Massachusetts College of Art and Design in Boston, Massachusetts. December 2016 Jan Kubasiewicz, Project Advisor Professor of Design Dynamic Media Institute Massachusetts College of Art and Design Lisa Rosowsky, Thesis Advisor Professor of Design Dynamic Media Institute Massachusetts College of Art and Design Gunta Kaza Professor of Design Dynamic Media Institute Massachusetts College of Art and Design Joseph Quackenbush Coordinator of Graduate Program in Design Professor of Design Dynamic Media Institute Massachusetts College of Art and Design
  • 6. Table of Contents Introduction Inspiration Stories Inspiration Technology An Overview of My Thesis Abstract Contextual Background A. Nonverbal Communication Study Subjects B. Communication Technology C. Nonverbal Communication a. Object-mediated communication with metaphor b. Haptic communication 119 127 Case Study Communication Via Physical Plant Digital Platform Dialogue Glove Addendum: HumInterface 131 Conclusion Learning Outcomes Findings Acknowledgments 59 Bibliography 05 19
  • 7. Emotional Connection Recent advances in technology have shifted the way people communicate with each other from primarily face-to-face interaction to interactions mediated through screen-based devices. Technology makes the communication very effi- cient: it’s quick, immediate, and spans great distances. But this convenience has trade-offs. The emotional quality of this technologically-mediated communication is less subtle and rich. One reason is that there’s little tactile interaction. What if touch could be distributed over space and time, recorded and broadcast like streaming data? Digital communication is also optimized for highly verbal and visual people. But what about those for whom expressing emotion in words and pictures is very difficult? How can we infuse warmer, more tactile, and emotionally- resonant forms of communi- cation in our electronic exchanges? How can we enhance the regular way we communicate via computers and comput- er-driven machines? My thesis seeks to provide a subtle and sensual shared experience of connected space in daily life for people who live apart through non-verbal communication.
  • 8. A. Insipiration Stories B. Inspiration Technology C. An Overview of the Book
  • 9. 7 Emotional Connection A diary about a plant growing by hand drawing. The day that I left home, Zhangjiakou at 08/05/2014. Introduction The First Story. I was born in China and grew up in a traditional Chinese family. Due to my parents’ work I lived with my grandparents until I was 14 years old, so I had a very deep emotional connection to my grandparents. My grandmother is a traditional Chinese homemaker; the family is her life. Her days revolve around taking care of my grandfather and me. My grandfather is a very strict person and is not good at expressing his emotions. Whenever I did something wrong, he would criticize me. He never praised me, although I got good grades in school. In contrast, my grandmother always stuck up for me. I was scared to talk with my grandfather until I grew up and slowly un- derstood how he expressed to me his hidden emotions. In the summer of 2014, I moved to Boston to pursue a master’s degree, and I left my plants in the care of my grandfather. During the two years that I’ve been away, my plants have grown to 1.3 meters high and now have to be moved into bigger pots. My grandmother says he spends lots of time and effort taking care of my plants each day, watering, changing containers and turning the plants to face the sun. Because he is 83 years old, this has been much work for him on my behalf. He told my grandmother that when he cares for these plants, he feels that I am still with him as if I never left, and he places his hopes and concerns for me in the plants. He hopes I am becoming stronger and more independent than before, like those tall plants. The silent love of my grandfather today rings in my ears with a deep echo. Sometimes I like to imagine him taking care of my plants, especially when my grandmother talks about it. The plants are a metaphor for me, and his care for them exemplifies his love for me, in a non-verbal way. I call this kind of emotional expression “metaphorical expression.” My grandfather’s care of my plants was a major inspiration for my thesis topic. The Inspiration Stories The Second Story. In the winter of 2015-2016, I had to return to China. My grandfather was in the hospital to be treated for brain atrophy, and he could hardly speak. Instead, he held my hand tightly and used his eyes and hand gestures to “talk” to me. At such moments, I was able to feel what he was trying to say, and even sense his emotions and gain information from my connection with his hand. During the days of his illness I took care of him, and I was able to understand almost entirely what he wanted without his using any verbal expres- sion. I define this type of communication as “haptic communication” in my thesis documentation. Haptic communication provides information through texture, surface and the sense of touch. It is a component of communication in emotional relationships, and can be nonverbal as well as non-visual. It may even involve telepathy instead of direct perception. 6
  • 11. 11 Emotional Connection 10 Introduction My Plant Diary (above) My plant grows from a “baby” plant to “adult” plant in three months. Taking care of the plant has already become a necessary part of my life. I treat the plant as an intimate friend. I expect to see it grow. It reflects my mood every day as well. Some days I cannot take care of my plant because I am anxious due to my grandfather staying in the hospital. As a result, my plant starts to whither away by February. Both of these experiences inspired me to explore how subtle emotions are expressed nonverbally, which may be the main way emotions are expressed by people who are not good at directly showing emotion, especially to convey subtle and sensual feelings and thoughts, like my grandfather. When he lay on the bed, unable to speak, I was worried about what would happen if he met with trouble when no-one was around—how he would indicate an emergency to a doctor or his family without words. I imagined at that moment, that if he could grab a small object with his hand he could just use simple hand gestures (swipe, tap or squeeze) to send a signal for helping via the object. Similarly, individuals who live apart and cannot conveniently chat with friends or family using voice technologies, could benefit from the ability to communicate with each other non-verbally. My friend and her boyfriend live far away from each other, one in Beijing and the other in Italy. She says that distance and time make their love and emotion feel further away. “However,” she says, “I just want to ensure that he is good, that everything is fine, and that he is safe —even just to remind him to take his medicine before meals.” When people get together, even if they are silent, eyes connecting, a hug, or a kiss, all have message value which can eliminate misunderstandings. However, dis- tance and time prevent them from connecting through touch and perception—they can only connect verbally. I envision ways to enrich and enhance communication between remote couples or families. The Initial but Most Important Ideas My Grandfather’s home My grandfather usually likes to spend a half day to stay in his garden. He really loves taking care of these plants. My grandfather always said to my grand- ma: “taking care of Dan Dan’s (my nick name) Lily and seeing it grow taller and taller each day, I feel as if she never left me. I hope she is doing well in America and grows stronger and more indepen- dent everyday.” Hand drawing by Yanjun Lyu
  • 12. 13 Emotional Connection This is my hand drawing about my grandfather and me using Wechat to connect with each other every two weeks. Introduction 12 The majority of current interfaces are based on a com- puter or screen-based machine as a connecting medium between two individuals. As a study abroad student, I am separated from my home and family. Because of the twelve-hour time difference between Beijing and Boston, we have to find a common time for us to speak together. The best overlap time for us, when we are all awake, is less than 2 hours. Even when I Skype with them, I feel very distant and mechanistic through the screen. Technology makes communication very effi- cient: it’s quick, immediate, and spans great distances. But this convenience has trade-offs. The emotional quality of this technologically-mediated communication is unsatisfactory. Similarly, individuals who live apart and cannot conveniently chat with friends or family using voice technologies, could benefit from the ability to commu- nicate with each other nonverbally. My friend and her boyfriend live far away from each other, one in Beijing and the other in Italy. She says that distance and time make their love and emotion feel further away. “How- ever,” she says, “I just want to ensure that he is good, that everything is fine, and that he is safe —even just to remind him to take his medicine before meals.” When people get together, even if they are silent, eyes connect- ing, a hug, or a kiss, all have message value which can eliminate misunderstandings. However, distance and time prevent them from connecting through touch and perception—they can only connect verbally. Although current communication technologies help people to Inspiration Technology
  • 13. 14 15 Emotional Connection connect over distances, I imagine how we might infuse warmer, more tactile, and emotionally resonant forms of communication in our electronic exchanges in order to enrich and enhance communication between remote couples or families. While current communication tools such as Skype and FaceTime exist, traditional methods of connection are still used by many. Some write letters to maintain their long-distance relationships. Compared with current technology, letters are not a fast or convenient way to communicate, and yet a recipient can distinguish the writer’s emotion in the moment through the style of his or her handwriting, the tactile feel of different types of paper and the variety of paper shapes that he or she chose. Some older people still prefer handwritten letters as interfaces to communicate with their families. Of course, I do not reject current communication technol- ogies, but I envision an interactive and emotional in- terface that would allow people to use touch to directly sense surface, texture and temperature across a distance. I was also curious about why communication has evolved to be limited to the screen of a computer, and what alternatives may replace the screen-based medium in new communication media. How can we combine traditional analog communication technolo- gy and digital communication? The two stories about my family; life experiences for me and my friends; the barriers that our current communi- cational tools bring; and the knowledge and skills that I learned in DMI, together crystallized my thesis concept: In order to understand my thesis work, it is necessary for the reader to be able to visualize the problems I hope to solve, and define the users that would be benefit from my work and the steps I took in my case study. These three steps will be addressed in contextual research and through the case study. Defining Problems and Users. At the beginning of the contextual research, I did a broader user survey to collect data and define the user-type. I needed to give myself a broader understanding of the importance of emotional connection, not only from my personal experience, but also how it could benefit others. Each of the interviews focused on three core questions: what kinds of nonverbal strategies did the users use to communicate remotely? In which kinds of scenarios did they prefer to use nonverbal communication rather than verbal communication? What were their feelings about nonverbal communication? I collected these data using six surveys of people from various cultures and with different customs. An Overview of My Thesis To explore how to enhance the emotional connection in remote communication through creating mediated object connections. Introduction
  • 14. Emotional Connection 16 movements such as those we use in caring for our plants in daily life: watering gestures, hands moving the pot and pruning leaves. The interactive plant is a connect- ing medium between two individuals to enable subtle emotional communication. The third project focuses on haptic communication between two people who live at a distance from each other . In this project, users wear circuit-wired gloves that help them to sense temperature, pressure, and surface from another gloved hand in a distant location. The purpose is not only to explore how one might use an everyday object to replace screen-based machines, but also to think more about how to use haptic feedback to create a more direct immersive experience, one that is more magical and almost telepathic. The fourth project was HumInterface (see section Case Studies. D. Addendum). It was a team project that I did with another three students when we took the MIT Tangible Interface class. We investigated how the rep- resentation of the user’s body parts could be altered to amplify their capabilities for teleoperation. The project will be a meaningful influence on my future work. In conclusion, I have summarized my thoughts about re- mote communication. This research has made me aware of the issues that I still have to explore. Knowing what I need to work on is one of the important outcomes of my prototyping process and my work over the past two and a half years. Let’s begin. Based on my research about the limitations of current technology and my own experience, I eventually decided to use two main strategies to solve the problems that I identified from the user survey. Mediated object communication and haptic communication are two types of nonverbal communication, which can enhance emotional experience in remote communication. Mediated object focuses on how to make an everyday object become extraordinary and more memorable or more “enchanted” in interpersonal communication. Haptic communication explores how to create a tactile illusion and synchronized for a remote interpersonal connection. What I did. My descriptions of the four projects in the case study will explain how I enhanced the human emo- tional connection through two types of communication: object mediated and haptic. The first two case studies introduced a physical and screen-based object that was designed for long-distance communication between people. The screen-based object explored how object expression functioned as a kind of visual language to communicate in virtual space. The object I chose, both physically and digitally, was a plant that grows and thrives in direct proportion to how well you care for it. The plant is a metaphorical connection between my grandfather and me; his caring for the plant reflects his care for me. The project draws from our real life experience and recreates it as a digital communication experience. The intention is to help users span the gap between distance and emotion through several hand 19 Introduction
  • 15. 19 Emotional Connection C. Nonverbal Communication Object Mediated Communication Haptic Communication A. The Non-verbal Communication Study Subjects B. Communication Technology
  • 16. 21 There are people like my grandparents and parents who are not good at verbal communication. However, their day-to-day actions, such as knitting sweaters for someone, cooking their loved one’s favorite foods, waking up early to cook breakfast for others, all communicate their love wordlessly. I investigated six different relationships among my study subjects in order to explore and collect data: Two of these relationships were especially interesting to me. The first subjects are a young couple, who lived in separate cities, Beijing and Rome. There is a six-hour time difference. They told me that they connect through an Online sharing game. They can use their time dif- ference to continually play the game; the girl is going to bed when the boy wakes up, so they connect with each other through sharing a common game. I asked them how they feel about playing the game together. While their verbal communication delivers content clearly and efficiently between them, sharing a virtual game provides them with a more general sense of the status of their relationship. Another example is how people can express their feelings for one another nonverbally across the longest distance of all: the span between the living and the dead. In China, people like to burn cash, letters, or whatever they want as offerings to the dead because they believe How do they express their emotions nonverbally? What do they use to talk to each other and what is their intention? The Nonverbal Communication Study Subjects 20 The goals: How do they express their emotions nonverbally? What do they use to talk to each other and the reasons. Emotional Connection Contextural Research
  • 17. 22 23 Emotional Connection As with the young couple above, the action of sharing a game makes them know what one another is doing at that moment, which is enough to satisfy their require- ments of emotion. During interviewing my subjects, I was thinking how we might infuse warmer, more tactile and emotionally resonant forms of communication to those users who rely on remote communication. Who would benefit? 1. Users who are not good at expressing subtle and sensual emotion directly, like my grandfather. 2. Elderly people, for whom verbal communication is not an easy way to interact and get help. 3. People who lived far apart, for whom verbal or screen-based communication only emphasizes their sense of distance. that smoke can convey their emotions and words to the other world. For example, there is an old couple, the wife alive, the husband dead. The woman continues to write letters about daily things, then burns them on her late husband’s birthday each year. The actions of burn- ing transmit her love and memories to him. In China, people like to burn cash, letters, or whatever they want as offerings to the dead because they believe that smoke can convey their emotions and words to the other world. For example, there is an old couple, one alive, the other dead. The women continues to write letters about daily things, then burns them on her late husband’s birthday each year. The actions of burning transmit her love and memories to him. During the user survey, the outcomes of the six situa- tions were that what kinds of situations and what types of users that non-verbal communication is more practi- cal and than verbal communication. Besides the usual way they communicate via computer and computer drive machines, is there another way they connect and express emotion to their lovers? Compared to verbal dialogue, the purpose of non-verbal expression is not so much to transmit accurate information, although of course it can, but to concentrate more on delivering signals of emotions such as happiness or anger to others. Contextural Research
  • 18. 25 Emotional Connection 24 Relationship Elderly couple Distance and Time Life - Death Strategy Writing love letters, then burning them. Contents The woman uses this to “tell” her hus- band what happens to her each day. Reason Chinese Culture and Customs Object Love Letters with hand writting Relationship Parents and Son Distance and Time Boston - Boston Strategy He checks his mom’s refrigerator once a week, and fixes some broken furniture . Intention He needs to know if her food is fresh or not, and then decide if his mom is feeling well or not. “My mom knew I came, when she saw the fresh food.” Reason His mom is already over 89 years old. Verbal communication is not the best way to understand her health. Object Food, furniture, every day objects. Relationship Parents and Son Distance and Time London - Japan | 9 hours Strategy Sharing Google Calendar or common space Intention She wants to know what her son does every day in order to know which time is best to talk with him. Reason To determine when they can speak with each other. Object Calendar Relationship A young couple Distance and Time Beijing - Rome | 6 hours Strategy Game sharing, Postcard, Mailing each other small gifts as a surprise. Intention His girlfriend reminds him to take medicine on time. She calls him to wake up on time. Reason To enhance their relationship Object Physical gift; Printed postcard Relationship Grandfather and me Distance and Time Beijing - Boston | 12 hours Strategy Places his love on the plant, taking care of the plant everyday. Intention He wants to know what’s going on with me. He reminds me to have dinner on time. My grandfather asks me whether I have enough money or not. Reason He worries if he will brother me when he wants to give me a call. Object Plant Relationship Friendship Distance and Time Boston - London | 4 hours Strategy Mailing postcard. Intention She wants to invite me to her graduation exhibition. Reason Sharing her happiness with me. Object Post cards Six Study Subjects Contextural Research
  • 19. From Prehistory to Current Social Media important carriers of primitive information. In times of war people will put important messages into a fish’s belly, or hide them inside food, in order to ensure the safety of the message enroute to the right receivers. In addition to these examples, there are myriad other tech- niques of ancient communication, such as secret signals, letters, flags, light, and so forth. All these communication tools and methods—whether the belly of a fish, bamboo poles, hand gestures, or secret signals as communication medium—help people to connect with each other, to link individuals into a community, to extend a small area to a big city, and to draw people closer together, despite physical distance. Of course, I am not encouraging people to return to tra- ditional types of communication! But I am suggesting that we think about the purpose of human interaction and ways to facilitate it: to invent new ways to commu- nicate, and to improve the quality of communication. Current Social Media. In the 18th and 19th centu- ries, the telegraph (1792), telephone (1890) and radio (1891) initiated new eras in sending and receiving messages over a long distance. Our current era is the age of the Internet, in which social media are based on web-based and mobile technologies, computers, and computer-driven machines. Such software engineer- ing creations as Myspace, FaceTime, and email have addressed the problem of time, space, and even safety. People are able to immediately communicate remote- ly with families without pigeons, letters, or smoke. Communication has changed rapidly in a very short time. Now, it often means social media, such as Face book, Skype, Twitter, and so forth. However, the history of communication offers diverse insights even for modern times. Beginning about 40,000 BCE, ancient people used drawing on cave walls to express their thoughts. Piled up stones represented directions and boundaries. People used smoke signals by day and bea- con fires by night in ancient China, Egypt, and Greece. Drums also were employed in many parts of the world to extend the range of the human voice for commu- nication. Pigeon post was a major method in tradi- tional China to communicate between distant points; people used the speed of flight and easily distinguished direction to deliver a message tied to a pigeon’s foot to transmit important or urgent messages. Creative development of communication extended to ways to deliver fairly specific information. Among some ethnic minorities of China, bamboo was used to spread information during a funeral to represent identity and age of the dead. One sound on bamboo was for an un- married person; two sounds signified a married person who had a wife and children; three were used for the shaman, and so forth. Mimicry and hand language were popular among primitive hunters; when they found the mark of an animal, they use hand language to exchange information silently. Such gestures are often the most prominent feature of prehistoric humans. Ethnological research suggests that this kind of mimicry and hand gestures are ubiquitous in ancient societies, and are Technology Communication Emotional Connection 26 27 Contextural Research
  • 20. 28 29 Emotional Connection Furthermore, applications such as Skype and Face Time bridge the communication gap among like-minded individuals, offering a platform for Online users to find others who share the same interests and to build virtual communities based on those common interests. With the availability of social media technologies and services, content sharing and user interaction have become relatively easy and efficient, and span time and space limitations. Drawbacks of Social Media Fig. 1 People in the sub- way. Bejing, China. In addition, people today have the opportunity to "brand" themselves via Facebook status updates and tweets, so that now, Vaughn says, “ instead of talking to each other, they're more likely to read about each other” 1 Today, most people, especially millennials and teenagers, rely on social media for keeping in contact with their peers. A report published in 2012 Teens, Smartphones & Texting by Amanda Lenhart reveals that “ texting is the favorite form of communication among young people ages 12 to 17. Some 63 percent use texting to chat with others every day. About 39 percent call and receive calls on their cellphones; 29 percent swap mes- sages on social network sites — such as Facebook and Twitter — and 22 percent send instant messages”2 Social media have already disrupted our natural forms of communication. Frequent use of social media has been shown to have an influence on worker productiv- ity, and even break down family ties. As a user of social media, I ask myself whether I like the current technol- ogies that people use to interact, whether only through a cloud, a fixed screen, or typing on the keyboard. And I conclude no, because the current kinds of communi- cation contribute to a colder, more isolated, less human world. Perhaps they are more efficient, but I am not hap- py. I lived in Beijing for many years. A common scene in the Beijing subway, which is a crowded but quiet place, is everyone “communicating” on their mobile phones. People were often surprised to find, via his posting in social media, that a friend took the same subway just a few minutes ago. What is the meaning of Tangible User Interface(TUI)? This is the question that Hiroshii Ishii asked us when we took the Tangible Interface class in the Fall semester. He shared his own experience and understanding in order to inspire us to explore our own personal understand- ing. He is originally from Japan and speaking English as his second language made him think about the many ways we could make our communication clearer and more tangible and specific. Communication, whether it is from human-to-human, or human-to-computer, is the purpose of TUI. What advantages can design offer us in enabling human communication? What would be the best user interface? 1. Cati Vaucelle, Leonardo Bonanni and Hiroshi Ishii. “Design of Haptic Interfaces for Therapy,” Proceedings of the 27th International Conference on Human Factors in Computing Systems - CHI 09 (2009), 30. 2. Stephen Walsh “The Cultural Impact of Computer Vision.” Journal of Information Technology 1, no. 4 (1986): 30. doi:10.1057/jit.1986.37. Contextural Research
  • 21. 31Over millennia, as humans have worked with textile, wood, bamboo, and metal to craft clothing, or drums, or signal lights, we have developed specialized tools for specific jobs. For example, people have used bamboo as a tool of sound transmission, as they did in the past for Chinese funerals. But in today’s world everything flows through smartphones and screen-based computer. We have five senses, touch, smell, sight, hearing and taste. These five senses guide us to interact with the physical world to enrich and influence our life experience. However, in our obsession with our screens, we have put aside some of our senses. Why have we given up using our multiple, natural human senses? Usually, when we interact with an object, we are using more than one sense. For example, before we enjoy food, we first see and smell it. We taste it with our eyes and noses and see it if it looks and smells good. Thus, smell, taste and sight combine together to create the experience; it is not isolated to one sense. Similarly, why are we limited only to sight and sound (and sometimes touch) when we interact with others through a screen? For example, when I Skype with my family, sound and visual interaction alone do not satisfy my perception. We need more emotional communica- tion, not just interaction for the purpose of transmitting information. Technology, I believe, should help make human beings, and the world we live in, more capti- vating and more enchanting, rather than widening the emotional gaps between us. Human’s Five SensesTangible User Interface(TUI) As Ishii often reminded us in our class: “Design is not for computers, design is for humans.” Our current computer-mediated communication, especially online social media, focuses on the expression of opinions and filters out the important elements of hu- man communication, such as haptic, emotion, physical space and individuality. Online communication today is disrupting natural communication of face-to-face connections. It has isolated the emotional connection with high speed. What kinds of user interfaces would be able to make hu- man communication more natural, simple, and allow us to overcome language barriers? This is why he created the Tangible Interface Group at MIT. This is also what I explore in my thesis. I believe Tangible Interface is the best way to connect with each other. It uses human senses and peripheral attention to make information directly manipulatable and intuitively perceived. We all want our world to become warm, magical and human, instead of cold, mechanical, screen-based. 30 Fig. 2 Tangible Interfaces. source: Hiroshi ISHII media.mit.edu Emotional Connection Contextural Research
  • 22. 32 33 Emotional Connection GUI & TUI & Racical Atoms One of the groups at the MIT Media Lab is called the “Tangible Media Group,” whose projects have had a profound influence on my thoughts and projects created. I took the class in the MIT Tangible Inter- face Group in the fall semester of 2016. They focus on exploring the different forms of human-to-human and human-to-computer interaction, and highlight how to create multiple experiences of interaction in the digital world. “ …Tangible User Interface (TUI)… is based on the physical embodiment of digital information and com- putation to go beyond the current dominant paradigm of Graphical User Interface (GUI).”3 The tangible user interface gives physical form to digital data and computation, facilitating the direct manipulation of information. In other words, it allows people to manip- ulate digital information directly to perceive its physical embodiment through their different senses. There is a suitable example that Udayan Umapathi mentioned in the class, who is one of the teacher assistances, From GUI to TUI In graphic interface, we cannot take advantage of our skills for manipulating diverse physical objects. With traditional GUI, we are tied to the screen, the windows and the mouse and keyboards. These separates us from the interactions that take place in the physical world, tangible interface creates a natural connection with physical devices. Graphical user interfaces represent information(bits) through pixels on bit-mapped dis- plays. By decoupling representation from control, GUIs supports the malleability to graphically mediate diverse digital information and operations. However, TUIs are inconsistent with our interactions with the physical world. “Tangible interface takes advantage of our haptic communication and our peripheral attention to make information directly manipulatable and intuitively per- ceived through our foreground and peripheral senses.”4 Touch has a high emotional impact: touching a cat's fur, or immersing are fingers into a sticky substance provide intense emotional and perceptual communi- cation. An example of a haptic communication created by the Tangible Media Group is a cup, which can be a medium of physical perception. It directly transmits a kiss (movement) between lovers. When a woman drinks water from the cup, her boyfriend can perceive her motion as a kiss when he drinks from his cup at the same time. This is an example of how tangible interface enriches our human interactions. (Fig.4) Tangible design expands the affordances of physical objects so they can supports direct engagement with digital world. The example below that Hiroshi Ishii made is a good example to explain. Ishii mentioned that “Imagine an abacus, the simplest form of a dig- ital computation device. All of its information is represented by an array of beads, so users can directly touch, manipulate, and feel its data.” Fig. 4 New long dis- tance lover’s cup. by Jackie Lee and Hyemin Chung of MIT Media Lab Two users are playing with the Lover’s Cup, when they both hold and drink via the cup to celebrate a remote kiss. Fig. 3 RADICAL ATOMS TUI Tangible User Interface GUI Graphic User Interface MIT Tangible Interface Group Contextural Research 3. “Tangible Media Group.” Tangible Media Group. Accessed December 07, 2016, http://tangible.media.mit.edu/vision/. 4. Hiroshi Ishii, David Lakatos, Leonardo Bonanni, and Jean-Baptiste Labrune. “Radical Atoms.” Interactions 19, no. 1 (2012): 35. doi:10.1145/2065327.2065337.
  • 23. 34 Emotional Connection 35 Fig. 5 musicBottles By Ali Mazalek, Jay Lee and Hiroshi Ishii, (2000). his mother used to collect small and rare bottles. His habit inspired him to create a tangible interface through imagining a user scenario which enabled his mother to check the weather expected for the next day in her home city of Sapporo, Japan. The MusicBottle by Hiroshi Ishii contained weather data inside glass bottles. Physical manipulation of the bottles by opening and closing them is the primary mode of interaction with digital content. (Fig. 5) In addition, the stopper of the bottle is a trigger (affordance) for guiding users to show the action, opening and closing with the hand. Every time the cork of a bottle is removed, a sound of birds (a signal for sunny day) or the sound of rain forecasts the weather of a current location. The unexpected outcome of the bottle, and the bird or rain sounds, give a sense of “surprise” which surpasses the original understanding for the affordance of the bottle. The Bottles project explores the transparency of an interface that weaves itself into the fabric of every day life. Seamless extension of physical affordances and metaphors into the digital domain is a key principle of the objects’ design, which provides knowledge and un- derstanding to users learning how to manipulate them. What I learned. The knowledge and technology that I studied in DMI and the MIT Tangible Interface Group has taught me how to transfer a concept into useful pro- totypes, and how to weave digital technology into the fabric of the physical environment and make computa- tion invisible. In my thesis, inspired by the story of my personal experience, I aim to explore how to use current technology to create multiple experiences using periph- eral senses and telepathy to foster human-to-human connections, especially in remote communication. My thesis promotes two strategies as powerful tools to enrich human beings’ emotional experiences through object mediated communication: the metaphoric and haptic. Both of this start from a broader idea -Nonver- bal Communication- which supports a broader concept for includingbody movement as a language of dynamic media that can manipulate the tangible interface in interpersonal communication. Contextual Research
  • 24. 37 Emotional Connection The Definition 36 Nonverbal Communication When we interact with others, we contin- uously give and receive wordless signals. All of our nonverbal behaviors—the ges- tures we make, the way we sit, how fast or how loud we talk, how close we stand, how much eye contact we make—send strong messages. These messages don’t stop when you stop speaking either. Even when you’re silent, you’re still communi- cating nonverbally.5 The man at a crowded lunch counter who looks straight ahead, or the airplane passenger who sits with his eyes closed, are both communicating that they do not want to speak to anybody or be spoken to; their neighbors usually “get the mes- sage" and leave them alone. Thus, “One cannot not communi- cate. Activity or inactivity, words or silence all have message value.” 6 Wordless communication in human beings is defined nonverbal communication. There are many different types of nonverbal communication. Together, the following nonverbal signals and cues communi- cate your interest and investment in others: Facial expressions, the human face is extremely expressive and able to express countless emotions without saying a word; Body movements and posture, the way you move and carry yourself communi- cates a wealth of information to the world; Gestures, gestures are woven into the fabric of our daily lives. We wave, point, beckon, and use our hands when we’re arguing or speaking animatedly—expressing ourselves with gestures often without thinking. In the arts, dancers and conductors use hand gestures to transmit information and control the musical performance; Touch, all materials provide tactile and thermal feedback from smoothness, roughness, softness and warmth. Jurgen Ruesch, who is an american psychiatrist states “object language” is another nonverbal forms of codification in her book, Nonverbal Communication. “Object language comprises all intentional and non-intention- al display of materials things, such as implements, machines, art objects, architectural structure, and human body and whatever clothes or covers it.” 7 “ ” 5. Paul Watzlawick, Janet Beavin Bavelas, and Don D. Jackson. Pragmatics of Human Communication: A Study of Interactional Patterns, Pathologies, and Paradoxes. (New York: Norton, 1967), 78. 6. Ibid, 90. 7. Jurgen Ruesch and Weldon Kees. Nonverbal Communication: Notes on the Visual Perception of Human Relations. (Berkeley: University of California Press, 1956), 40. Contextual Research
  • 25. Emotional Connection 38 39 Fig. 6-7 SmartStone Andreas Forsland To send different messages by do- ing corresponded hand drawing via the SmartStone. need you” or “It's an emergency” or “I am doing fine.”8 The SmartStone gave me a clue about how to apply nonverbal expression as a powerful tool to build remote connection tools for human communication. Furthermore, it motivated me to think about what kinds of situation are good for using non-verbal communica- tion rather than verbal, and what kinds of hand move- ments can convey and transmit information to another. I also imagined that I could substitute other metaphor- ical objects for the stone, which could convey special meaning for interpersonal communication. Through my research and writing, I will explain the reason that I focused on mediated objects as powerful tools in human communication, and how to apply it in my case studies. Physical Telepresence. Physical telepresence was created by the Tangible Interface Group in 2014 by Daniel Leithinger, Sean Follmer, Alex Olwal and Hiroshi Ishii. They introduced the concept of computer-mediation for physical telepresence that allows remote people and objects to communicate and collaborate. “Physical telepresence allows users with shared work- spaces to capture and physically render the shapes of people and objects in real time, remotely.”9 A table consist of an array of 120 individually addressable pins, whose height can be actuated and read back simulta- neously, thus allowing the user to utilize them as both input and output. Users can interact with the table using Of all these forms of non-verbal communication, I have chosen to focus on object mediated communication with a metaphorical meaning and haptic communica- tion. Two Examples SmartStone. I was originally inspired by an example of nonverbal, hand manipulated technology. SmartStone is an example of how gesture and body language can be used as powerful tools of communication using current technology. SmartStone uses miniaturized technology to allow users to use simple hand gestures to communicate or get emergency help by manipulating a stone-shaped object. It is already sold on Amazon and is fit for remote communication. It is a simple, smart solution that lets your family and friends know that you're well. The durable “stone,” a palm-sized device, is packed with LED lights, a gesture recognition library, touch inter- face, gyroscope, speakers and Bluetooth connectivity. Its interface connects with an app that allows users and loved ones to program it to respond to specific gestures. For example, the stone could be programmed to text a loved one “Thinking of you” when tapped twice. The re- ceiver of the message could enter a response, which the SmartStone would translate into biofeedback, blinking light or vibration. There is a communication language of 12 basic hand gestures for users to manipulate the object, allowing them to send such messages as “Hey, I Fig. 9 Daniel Leithinger Sean Follmer Alex Olwal† Hiroshi Ishii, MIT media lab. System diagram of the tele-manipula- tion system using shape capture and remote shape display. Fig. 8 Deneal Levine playing with it as user testing. Source Yanjun lyu. Contextural Research 9. Leithinger, Daniel, Sean Follmer, Alex Olwal, and Hiroshi Ishii. “Physical Telepresence.” Proceedings of the 27th Annual ACM Symposium on User Interface Software and Technology - UIST ‘14, 2014. doi:10.1145/2642918.2647377. 8. Rose Ellen O’connor. “Palm-Sized Device Lets People Who Can’t Speak Communicate.” Notimpossiblenow.com. Accessed December 09, 2016. http://www.notimpossiblenow.com/lives/palm-sized-device-lets-people-who-cant-speak-communicate. doi:10.1145/2642918.2647377.
  • 26. 41 Emotional Connection 40 Fig.10 Physical Telepresence Mit Media Lab. “It provides physical em- bodiment, remote manipu- lation and new capabilities through computer-medi- ated teleoperation. Here, local and remote users physically interact with a 3D car model.”10 Fig. 11 An user manipulating a sphere through his remote physical embodiment. their gestures or through direct manipulation. There are different versions. For example, remote participants in a video conference can smoothyly move a physical object in a remote location through displaying different hand movements. Likewise, “Cityscape” connects to a pin screen that can allow remote users to “walk through” a 3D model of a cityscape. (Fig. 10-11) Physical Telepresence supports a clue about how to translate body movement into a paritcualar forms in remote connection. The meaning of the translation crys- talized our information with the phyical version, which not only made the remote communication more effec- tive and clearly, but also it is broke the limitation that traditional video chatting made in remote connection, it is made our information and imagination become a physical forms. Imagined an remote meeting scenarios, they are able to use the physical telepresence to display a dynamic changing of the cityscape, or their ideas with a clear structure in real time, instead of a blurred statements or silent photos. What I learned. SmartStone gave me a clue to think about a mediated object with a metaphor to build the connection in the distance. Telepresence gave a direct stimulation to think about physical embodiment, remote manipulation and new capability through com- puter-mediated teleportation. The telepresence also gave me a teleology idea, which use kinetic to capture the hand movement and send signal to the object through the linkages, which gave me a sample to build my forth prototype in case study. In addition, whatever the SmartStone or Telepresence, they both encouraged me to think about how the rep- resentation of user’s body parts, especially hands can be altered to amplify the capabilities in remote connection. Thus, the manipulation of hands for nonverbal commu- nication became one of the most significant “control- lers” in my thesis. Contextural Research 10. Daniel Leithinger, Sean Follmer, Alex Olwal and Hiroshi Ishii. “Physical Telepresence.” Proceedings of the 27th Annual ACM Symposium on User Interface Software and Technology - UIST ‘14, 2014. doi:10.1145/2642918.2647377.
  • 27. 43 Definition Metaphors can create sharp mental images that can be used to great effect in everyday communications and thinking. What kinds of problems lend themselves to metaphorical expression for solutions, and how are new ideas produced in metaphorical thinking? Both ques- tions shape how I am going to explore my understand- ing of metaphorical communication. An Example of metaphorical communication. I had a meaningful talk with my technology supporter at Mass Art, Fred Wolflink. He shared his experience of meta- phorical connection between his mother and him. His mother is 89 years old. Accurate communication and speech can be difficult for an elderly person, so Fred has to interpret her statements about daily life and health by observing the surroundings, including her refrigerator. Some food has usually already expired when he visits, so he throws this out and brings fresh food the next time he comes. Sometimes he also fixes small items, such as a broken handle on a pot, or a loose wire in the lamp. As Fred said: “A metaphor is a direct comparison between two unrelated or indirectly linked things.”11 “With the amount of time that I work on her food, clean her fridge or fix some dangerous everyday object, it is easy to distinguish her health and mood. When she hasn’t organized and cleaned her fridge for a long time, then I have to tell her doctor and try to talk with her. The spoiled food is a clue to my mother’s health.” 11. Mind Tools Editorial Team “Metaphorical Thinking: Using Comparisons to Express Ideas and Solve Problems.” Creativity Techniques from Mind- Tools.com. Accessed December 07, 2016. https://www.mindtools.com/pages/article/newCT_93.htm. The fridge is Fred Wolflink’s mom. He checks his mom’s fridge once a week, and usually fixes some broken furniture . Photo by Fred wolflink at 2016. 42 Object-Mediated Communication with Metaphor Emotional Connection Contextual Research
  • 28. 44 45 Emotional Connection I believe most people have similar life experiences, in the sense that it is easy to know people’s characteristics through their movements or the objects surrounding them, even if you never talk with them. I am interested in types of nonverbal communication and the emotional expression associated with it, and why people need it. Fred is an individual who is not good at directly expressing emotion to people. As I have worked with him in the past two years, we haven’t had much conversation, but he has almost always prepared everything to help me before I would start to work with him. His nonverbal encouragement has given me lots of help, especially for a beginner. Through his behavior to his mom, you can understand he is not a talkative per- son. The emotional expression of this kind of communi- cation may be silent, but makes people feel warm from observing what they did. The object, of course, is the transmitted signal of emotional context in the process of nonverbal communication. As Wolflink said: “When my mom returns home and opens the fridge, she will know I came.” I can perceive and imagine this is a warm moment for his mom when she sees the fresh food. I had the same feeling when I saw the growing plant that my grandfather took care of for two years. Both the food and the plant are the “transmitted signal” of emotional expression between people. These objects function as emotional metaphors, as well as the communication medium between two people when verbal expression is difficult. 1. First, metaphorical communication can help peo- ple indirectly express subtle emotions that are hard to directly speak to one another. 2. Second, metaphorical objects usually encompass people’s memories and imagination, which is a power- ful artists’ tool for enhancing emotional connection. In the case of the Beijing-Rome couple, the Online game became their metaphorical object. One type of metaphorical object is the “enchanted” object. Enchanted Object From everyday object to “Enchanted object.” I first encountered the term enchanted object when I read David Rose’s book, Enchanted Objects: Design, Human Desire, and the Internet of Things. His book explains how everyday objects function as a tangible connect- ed interface to realize and enhance the extraordinary capability of human senses in communication. Objects of daily use in our lives help people improve the hu- man-to-human and human-to-computer connection in various situations. His purpose is to achieve telepathy, teleportation, or a remote transmission through so-called enchanted objects. His concept is to think about how to make ordi- nary objects become extraordinary objects that satisfies Fig. 12 Enchanted Object, David Rose. Contextural Research
  • 29. Emotional Connection 46 our emotional needs and our need for communication. Everyday objects such as a table, a wallet, a car, a shoe, a pillow or a cup govern our lives. Everyone needs such things—the horn that can summon help across vast distances, shoes that enable people to walk without hurting their feet, the cup that allows individuals to drink. Such objects are familiar to us, and their purpose coincides with our daily goals. But what if the ordinary thing is then augmented and enhanced through the use of emerging technologies such as sensors, wireless connectivity, or computing? Then it becomes “extraordi- nary.” As Rose states: “The enchanted object then gains some remarkable power or ability that makes it more useful, more delight- ful, more informative, more sensate, more connected, more engaging, than its ordinary self.” 12 The example of the wallet illustrates what an “enchanted object” is. As an everyday object it holds cash and credit cards, but as an enchanted object it has a wireless link to a user’s Online bank. Users can receive biofeedback when going over their budget or overusing credit. The enchanted wallet looks like a regular wallet and works like a wallet but is much more than just a wallet. Eample: SuperShoes Another example which Rose cites, called SuperShoes, is not only functional and useful, it records a user’s steps, provides a user with direction using a GPS which Fig. 13-14 Super Shoes by Dhairya Dand. MIT Media Lab. Fig. 15 Movie, Her Spike Jonze Shortcut for the scenario: Installing Samantha 12. David Rose Enchanted Objects: Design, Human Desire, and the Internet of Things. (New York, NY: Scribner, 2014), 40. ” sends physical vibration signals to feet, and measures heart rate which is then immediately sent to his or her doctor. In addition, SuperShoes allow the wearer to put down their mobile device and “immerse in the beauty of reality.” 13 (Fig. 13-14) The enchanted object, which achieves a beautiful fusion between the digital and analog world, also offers oppor- tunity for emotional interaction between users. Biofeedback as Emotional Response What is physical, emotional feedback and why it is so important for human communication? The movie Her (2013) is American drama film written, directed, and produced by Spike Jonze, which is about a man who falls in love with a female-voiced intelligent computer. The computer can understand his hidden thoughts and communicate with the emotions in the depth of his heart through accurately programming with code. Then the computer responds with a soft, smooth, female, patient voice. The movie reflects on human emotional needs and invites us to consider how people use today’s technol- ogy to communicate with emotion and humanity. The man who falls in love with the machine is ridiculed, but the film shows us that people need emotional response to be psychological satisfied. Enriching users’ subtle emotional experiences and satisfying their psychological needs, rather than just simply fulfilling a function, is an important aspiration for the future of human-computer interaction. 13. “Dhairya Dand | SuperShoes.” Accessed December 07, 2016. http://dhairyadand.com/works/supershoes. 14. Rose, David Enchanted Objects: Design, Human Desire, and the Internet of Things. (New York, NY: Scribner, 2014), 56. “Maybe today’s objects aren’t dis- tracting and don’t attempt to probe into deep emotion, but they do en- courage connections and enable the surfacing of emotional content with people you care about.14 Rose, David ” Contextural Research 47
  • 30. 48 49 Emotional Connection When I read it, my magic glasses pop up in my mind, which I imagined and drew in Gunta Kaza's Design Experience class at Massachusetts College of Art and Design in 2014. The glasses helped me to peer into the mood of the boy with whom I had secretly been falling in love with for a year. I wasn’t brave enough to express my emotion to him; I couldn't even look him in the eyes. The glasses helped me understand his hidden emotions and transmitted the signal to me so that I could better plan when and how I would interact with him, and even alter my behavior in response. I felt more ready to offer support and understanding during his low moments and challenging times. Although this idea never came to fruition, I was motivated to think about the importance of emotional communication between people. What I hope to do is to have a better understanding of hidden thoughts and emotions that are relevant to us and would be substantial for us to know, and to be able to tune into a mutually beneficial telepathy based on currently tech- nology. I hope that enchanted objects will play a role in the process of communication by remapping social data into objects that are a part of our daily routine and by enabling the awareness of people we care about through receiving transmissions of emotional signals. Eample: Enchanted Jackets The “enchanted jacket” created by MIT Tangible Media Group explored how to help people add emotional experience through biofeedback from everyday objects based on social networks. “People send and receive signals with our postings, photos sharing, tweeting and testing. However, the problem is, although we share too many thoughts with far too many friends, we don’t care about them as close friends”15 Indeed, we lived in a blizzard of text and images, but we still feel we will slowly lose the intimate feeling with friends who live at a distance. The jacket is trying to remedy the emotional gap caused by distance. Its wearer connects with Facebook, and the jacket, with the aid of electronic sensors, is inflated to give the wearer emo- tional biofeedback in the form of a hug when a friend likes their Facebook post. The real hug makes the wearer directly feel the concerns of others. (Fig.16) Today’s technology helps people transform virtual emo- tion into conscious experience. There is a fascinating imagined scenario in David Rose’s book: “You had an enchanted wall in your room that could display your loved ones’ moods or hidden emotion through lines of colored light, the trends patterns… If you could understand that your spouse or child had a regular pattern of emotions and began to see how they connected to the environment, times of day, events, even your moods. A more efficient caregiver? Would it make you a more attentive partner?”16 Contextural Research Fig. 16 Enchanted Jackets MIT Media Lab 15. Rose, David. Enchanted Objects: Design, Human Desire, and the Internet of Things. (New York, NY: Scribner, 2014), 34 16. Ibid, 38.
  • 31. 50 51 Emotional Connection Object Expression “The principal medium of communi- cation is the shape of an object, but the color, texture, material and other visual properties also play a major role. The totality of these object prop- erties makes an impression on us and exerts emotion.”17 Fig. 18 Expressive KineticOb- jects. Hiroshi Ishii and Andrew Dahley (1998). MIT Media Lab. What is an object expression? Objects convey meaning through physical design attributes such as their form, color, or materials. Artists and designers are sensitive to these aspects of perception and express the character of the objects to evoke meaning in their creations. The form of the object is the first dimension of a design we perceive and is also one of the first features expressed by designers. We can readily understand information and emotive expressions through the form of objects. Emotive Modeler is a project by a group of experts in the design language of objects, called the Object Based Media Group, developed at MIT in 2013. They built on existing research into emotive shapes through analyzing the attributes and features of basic physical objects such as jars and vases. “The Emotive Modeler UI (user-inter- face) accepts an inputted ,word, analyses the emotional associations to that word, and combines the relevant design elements to generate a 3D model.” 18 So one can input the word “angry,” for example, and emerge with one or more 3D renderings of an “angry” vase. It translates words into visual language by manipulating the forms of the object. (Fig.18) The Emotive Modeler is an interesting exploration of explicit visual language. All languages in the world have logical grammar. To an interactive designer, building the grammar of the object language means guiding users to interact with the works. In other words, how do you use object expression (visual symbolism) to convey and lead users to interact with it? What I learned. The Emotive Modeler project gave me a clue about how to embody an abstract object with specific meanings. It used form, size, color and texture as different transmitted signals to communicate. My first prototype of the virtual object explored the relationship between emotional hand movements and the various forms of an abstract object. 17. Schade, Brittany Diane. Emotion and the Designed Object. 2013. 18. Philippa Mothersill and V. Michael Bove. “The EmotiveModeler.” Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems - CHI EA ‘15, 2015. doi:10.1145/2702613.2725433. Fig. 17 Emotive form design taxonomy for eight primary emotions. Anal- ysisa and design attributes for multi-emotion words. MIT Media Lab Contextural Research
  • 32. 52 53 Emotional Connection Fig. 19 Ambient dialogue Alexander Wang DMI, Studio, Mass Art. Ambient Dialogue. lightOn is an interactive lamp for people in different locations, conceived by Alex Wang. His work focused on the transmission of emotional content between individuals in separate locations. His lightOn project was based on network-connected lamps communicating users’ messages by turning a pair of lights on or off. Two lightOn lamps, set up in different cities, are connected and respond when either lamp in the pair is turned on and off. As he said in his thesis, “Light not only illuminates the en- vironment but also carries the warm message that someone is waiting for you”.19 Light is a beautiful metaphor for the quality of inter- personal connection in his project. He uses light as a metaphorical emotional connection, which makes users feel warm and safe. It transmits the signal of “I’m home” to his wife. Wang expanded the diversity of lightOn’s emotional transmissions, adding color and pulses of light to its repertoire. The flicker frequency of light, or the changed color of the lamp carried different visual messages. As he stated in his book: “The changed color and frequency of light become the symbol of someone’s presence”.20 The light was used as a symbol—in Wang’s case, it symbolized love between him and his wife. I appreciate his notion for metaphorical communication, and love his choice of light to symbolize the relationship between a couple. Turning on a light is an indirect expression of their love. His concept pushed me to think about how to create the metaphorical connection in a certain sce- nario. In his case, his scenario is when he and his wife return home, they both first turn on the light. Contextural Research 19. Alexander Wang “Ambient Dialogue.” “Ambient Dialogue.” http://www.dmistudio.org/thesis/2011/Wang_Alex.pdf. 20. Ibib. Related Works of Metaphorical Communication
  • 33. 55 Definition Haptic communication refers to the ways in which people communicate and interact via the sense of touch. Touch is imperative for humans and is vital in conveying physical intimacy. Haptics is a component of communication in an interpersonal relationship that is nonverbal and non-visual. In comparison with metaphorical communication, the use of haptic commu- nication in my projects harnesses the tactile experience of hands to express emotion or get information. Haptic communication, to me, is a type of psychological connection for users who communicate with others in a different location through touch. It is more direct, non-visual and more “magical” than currently limited technologies in general use. Touch Telepathy and Communication The human hand, as well as being a principal vehicle of motor activity, is the main device of the fifth sense, touch. Along with the eye, the hand is our primary source of contact with the external environment using the our skin. It can examine the environment using touch, plus it can perceive things around corners and operate in the dark. In addition, the hand is part of the human communi- cation system. It is used to convey not only words but emotions and ideas. You probably already are familiar with how a hug from a loved one can lower your blood pressure and make you feel valued and important, or Contextural Research 21. Malcolm McCullough Abstracting Craft: The Practiced Digital Hand. Cambridge, MA: MIT Press, 1998, 4. ” Haptic Communication 54 Emotional Connection Hands are underrated. Eyes are in charge, mind gets all the study, and heads do all the talking. Hands type letters, push mice around, and grip steering wheels, so they are not idle, just underemployed. 21 “ “
  • 34. 56 57 Emotional Connection give you comfort, without any words. A firm handshake with a friend or family member can create a psycholog- ical connection, transmitting high and positive energy through hands alone. A friendly hand touch is able to solve a misunderstanding for close friends; without words, they can understand each other. There is a Chinese proverb,十指连心, which expresses the blood relationship for parents and children. Its literal translation is your ten fingers are linked with the heart of your parents. People sincerely believe that every small part of the body is inseparable from the heart of parents. When one part of one’s body is hurt, a parent can perceive that pain just with the heart, without using language or any other explicit method of communi- cation. Thus, in Chinese culture, people do believe in telepathy especially for blood relationships. But beyond that, another wordless communication with touch is for physicians and patients. Following tradi- tional Chinese medical science, a doctor takes the pulse with his or her hand to assess general body health. Pulse diagnosis helps physicians determine other information about the body, from pulse speed, intensity, and rhythm (even or not). (Fig. 20) “Modern pulse condition study confirms that the forma- tion of pulse condition mainly depends on the function of the heart, blood vessels, and the function, quality and quantity of the blood.” 22 The heart is the power organ which forms pulse condition so that the pulse reflects the pathological changes of the heart in the first place; then doctors can infer another disease based on that collection of data through touch. In addition, touch is also the most important tool for helping people to build mental and physiological connection. Touch as a fundamental building block to our emotional health is the premise for various touch-based treatments for mood, anxiety and mental disease, which collectively are called touch therapies. Psychologist Harry Harlow demonstrated that “Maternal touch was critical to development of infant rhesus monkeys. Those who could see but not touch their mothers developed erratic behaviours. some artificial materials can be more effective at simulating maternal touch than others, for example, the infant monkeys had more affectionate responses to a surrogate mother made from soft cloth than to one made from hard steel wire.” 23 (Fig.21) The article, “Infant’s need for touch” shows that mater- nal stimuli can improve cognitive function and stress resilience. “Because an infant’s brain is still building connections in these communication zones, large blasts or long-term amounts of stress can permanently limit full develop- ment, increasing the risk of anxiety, depression and dementia later in life.” 24 “Thousands of orphans in communist Romania were raised in overcrowded facilities where the absence of Fig. 20 Traditional Chinese Medical Science Diagnosis. Whether your pulse races or slugs along, a practitioner can deter- mine your health. By Bill schoenbart and Ellen shefi. Fig. 21 Wire and cloth mother surro- gates Rhesus monkey from Harry Harlow’s studies. http://www. cerebromente.org.br/ n13/experiment/affec- tive/monkey2a.jpg 22. Oren Traub. “Shock.” http://www.merckmanuals.com/home/heart-and-blood-vessel-disorders/low-blood-pressure-and-shock/shock. 23. Harry Harlow and Margaret Harlow. “The Young Monkeys.” PsycEXTRA Dataset. doi:10.1037/e400042009-004. 24. Ibid. Contextural Research
  • 35. 58 59 Emotional Connection comforting touch led to the development of serious social and emotional problems.” 25 Thus, touch as a form of non-verbal communication has an irreplaceable function in emotional transmission and mental therapy. Related Works of Haptic Communi- cation In developing my projects, I focused on how to convey emotional content in communications between people in separate locations, trying to create a kind of illusion of consciousness that could allow people to feel the warmth of their families, wherever they are. I found inspiration for various ideas from the work of others. Eample: InTouch. For example, Scott Brave and Andrew Dahley at the MIT Media Laboratory created InTouch, which is a tangible medium for haptic interpersonal communication. (Fig. 22) They reported that “Several machine interfaces have been developed to simulate touch, for example, to use in training surgeons and pilots, for sculpting digital models and even in video game controllers.” 26 The idea behind inTouch is to build an illusory human connection between two individuals, demonstrating that “a sense of human presence can be established through haptic communication.” 27 They created two connected objects, each consisting of three rollers, each of them corresponding to a roller on another side. When one of them is rotated, the corresponding roller on the remote object will rotate in the same way. “The richness of the interaction then comes not from the representation of form, but from the representation of movement as mediated by the coupled objects… With inTouch, the idea is not to create a device to represent the physical form of the user at the other end, but rather to create a physical link for expressing the movements or gestures of that person.” 28 Eample: TapTap. The majority of haptic interface technologies merely provide abstract feedback in real time from one user to another. However, Taptap, from MIT’s Tangible Media Group, is a haptic interface which can record and play back the touch of a lover, a family member, a therapist. The sense of touch is essential to emotional health and development. “Taptap is a wearable accessory that can record, distribute and play back affectionate touch.”29 Designed to look like a normal scarf, taptap provides extra warmth and comfort by simulating the touch of a loved one. One such wearable haptic device has been developed to assist people with balance problems. It consists of a vibration or biofeedback to indicate which way is beneficial for users. (Fig.23-24) Fig. 22 InTouch By Scott Brave and Andrew Dahley Source Yanjun Lyu Fig. 23-24 Taptap Leonardo Bonanni, Jeff Lieberman, Cati Vau- celle, Orit Zuckerman 2005. MIT Media Lab. A scarf Prototype The flexible i/o haptic insert tucks into the felt scarf (left) and con- nects to central power through conductive steel snaps (right). 25. Ibid, 23. 26. Scott Brave and Andrew Dahley. “InTouch.” CHI ‘97 Extended Abstracts on Human Factors in Computing Systems Looking to the Future CHI ‘97, 1997. doi:10.1145/1120212.1120435. 27. Ibid. 28. Ibid. 29. Leonardo Bonanni, Cati Vaucelle, Jeff Lieberman, and Orit Zuckerman. “TapTap.” CHI ‘06 Extended Abstracts on Human Factors in Computing Systems - CHI EA ‘06, 2006. doi:10.1145/1125451.1125573. Contextual Research
  • 36. 60 61 1 Physical Plant 2 Digital Platform • • Abstract Clay • • Virtual Plant 3 Haptic Glove 4 Appendix: HumInterface Emotional Connection
  • 37. 62 63 Emotional Connection Overview Ideveloped three main personal projects, and a experienced teamwork project as my appendix in the case study. They were all designed to build on the concepts and experimental technologies of metaphorical and haptic communication. The first prototype was a “Physical Plant,” which aimed to explore how to use tangible interfaces to send and receive signals and create emotional connection. The second projects aimed at enabling metaphorical communication were “Virtual Plant,” which consisted of two prototypes that changed from abstract object into a specific plant. The third project explored tactile communication within intimate relationships across distances, which took the form of haptic-technology gloves that allow users to communicate remotely using hand gestures within different scenarios. The fourth project as an appendix helped me to explore kinesthetic communication, and how to transfer body movement into a physical object in telepres- ence. Whatever the communication format, in my case studies I mainly aimed to replicate physical sensations that people experience when they are close in order to enhance psychological connection using bio-feedback, temperature and touch. Case Study
  • 38. 65 Fig. 25 DMI 15th Celebra- tion Show Photo by Yiji He Physical Plant As a Tangible Mediated Communication Tool Keywords: Tangible Interface / Nonverbal / Remote communication / Emotion multi-sensory communication Case Study 64 Emotional Connection
  • 39. 66 67 Overview | Physical Plant The Communicational Plant project is an interactive interface for interpersonal, nonverbal, remote commu- nication. Compared with the digital plant project (dis- cussed at next chapter), which created a virtual space for remote communication, the physical plant project not only emphasized emotional communication through a tangible interface, but also it explored how to use cur- rent technology to connect two objects which exchange physical data and transform that data into multi-sensory communication, through sight, touch, and the multiple experience and perception. Fig. 26 User, Bing Lin is playing with the plant. Emotional Connection Case Study
  • 40. 68 69 Emotional Connection Fig. 27 Conceptual sketch by hand drawing at 2016.7.8. Mediated object, Physical Plant as a “watcher” assists me in observing his health. I had to return to Beijing during the 2015 winter holiday, when my grandfather was in the hospital for heart disease and could hardly speak. Privately, I was angry with my grandfather and my family because they had hidden the truth of my grandfather’s health when I video-conferenced with them from Boston. I under- stood their “white lies,” but I would have liked for them to be honest. My grandfather’s health situation inspired me to create a link that would belong to my grandfather and me, which would enable me to know his status firsthand, in real time, not secondhand through others. For an elderly person who is already over 85 years old, a phone call or video chat may not be the best way for him to ask for help directly. When I chat with my grandparents, I mostly have to pay attention first to their details of life before my grandfather has a chance to say whether he has been feeling unwell. Usually my grandparents will report that their health is good when my parents ask them, even if my grandfather is not well. Some types of link would come in very handy for my parents and me to see their situation immediately so we could help. Such a link would also help my grandparents to build a connection with me when we are separated by distance. The plant, an everyday object, is an useful communica- tion tool for my grandparents and me. My grandfather has always been crazy about taking care of different types of plants, and has always been proud of his flower garden. He usually spends a long time each day tending his plants. I left my own plant with him in 2014, when I left to study in Boston. He told me that he placed his hope and love for me in this plant by taking care of it and watching it grow, and it made him feel that I was always there with him. Knowing that he was watching over my plant gave me the same feeling of connection to him. This led me to envision how I could use the plant as a tool to observe his daily health: if the plant did not thrive, indicating that he was not tending it, then the plant would automatically send a message to me and my parents. I designed and implemented three scenarios to explore how the plant might be used in as a tangible interface in three ways: 1 To enrich the experience of interaction in human communication. 2 To improve emotional communication at any given time. 3 To offer a way to use programming language to analyze physical data and provide visual, nonverbal feedback. How This Idea Begin Case Study
  • 41. 70 71 Emotional Connection 70 Arduino board is a microcontrol- ler-based kit for build- ing digital devices and interactive objects that can sense and control physical devices. Processing is a programming lan- guage built on top of the JAVA programming language. Fig. 28 My Lily located in the east-facing window. The moisture sensor connected with an Arduino board for col- lecting moisture data, which is displayed on the blue screen. I chose a physical plant to serve as a prototype for my project on remote communication. My grandfather has a lily that he keeps in the window on the west side of the house, while I keep my lily in an east-facing window, thousands of miles away. (Fig. 28) We had to learn to communicate with each other through our lilies. The three scenarios below represent the challenges that I experienced in communicating with my grandfather. The First Scenario. My grandfather usually likes to stick his fingers in the soil to see if the plant needs to be watered or not. My plant had a device, Neopixel, which consists of eight LED lights. I had a soil moisture sensor installed in the second plant, which represents my grandfather’s plant. (He did not actually have “his” plant in Beijing during this experiment; I had them both, as I needed to control and learn from the prototype.) The moisture sensor connected with an Arduino board, which is a microcontroller-based kit for building digital devices and interactive objects that can sense and control physical devices. For programming the micro controllers, the Arduino project provides an integrated development environment based on a programming language named Processing. Processing is flexible software, a language for learning how to code within the context of the visual arts the Arduino board translated and transmitted the moisture data to the Neopixel. I programmed different LED colors to represent different levels of soil moisture. For example, dark red meant too dry, bright red meant slight moisture, green meant User Scenarios Fig. 29 Sketches of three scenarios. Letter A. B means different cities. Fig. 29
  • 42. 72 73 Emotional Connection 72 optimal moisture, light blue meant too wet, and dark blue meant the plant had been over-watered. Thus, the moisture sensor in my grandfather’s plant controlled the changes in the LED lights in my plant. (Fig. 30) When I watered my grandfather’s plant and the green light came on in my plant, which meant the soil had reached optimal moisture, I stopped watering. In this scenario, if my grandfather were taking care of his own plant, he would also be teaching me how to take care of mine through by way of sensors and motors. That visual signal would announce his health to me each day. I felt very comforted. The Second Scenario. The characteristic of a lily is that if no one watered it for a week, the leaves’ color would change from green to brown. So if grandfather did not water it for a week, the plant’s leaves would change to brown, and even begin to fall. I installed a camera on the second prototype (my grandfather’s plant) to observe leaf color, which showed to me and my family that, through the healthy state of the plants, my grandfa- ther was doing well. The idea is that if the leaves turned brown, his lily would automatically send an emergency text message to us, which would be “CALL HIM RIGHT NOW.” (Ideally, when the camera would capture the brown color, it would send that data to Processing, which would connect with my mobile device—however, I did not actually implement this step. ) Fig. 31 NeoPixel Stick - 8 x 5050 RGB LED In the meantime, a motor would vibrate my plant as an emergency signal to remind me to call his doctor immediately. If I didn’t take care of my plant for a week, its leaves would turn brown, and I might receive a different text message from his plant, “WHAT’S GOING ON?”(Fig. 33) The Third Scenario. Generally, lilies bloom in April and May. My lily bloomed for two weeks, starting May 15. I imagined a scenario in which my grandfather would see a virtual flower projected onto his plant at the end of May, which would signal that I would return to Beijing in a few days because my spring semester classes would have finished. To accomplish this, I set up one projector, two cameras, and two computers (one connected to each of the two prototype plants). The camera connected to Processing software, which was installed on both computers. The camera would capture the color of the pink flowers of the plant in bloom, converting it to an RGB color value. The pink color number is between red (red’s number is greater than 120), and green (green’s number is less than 200). Thus, when the camera sees a color of flowers in the range of 120 < pink > 200, the Processing program would receive and send the signal to the other Process- ing program in the second computer. I pre-programmed an image of a lily blooming, so that when the second computer received the signal sent from the first computer, the image would pop up on its screen. The second projector, which was connected to Fig. 32 The leaves are withered and color are changing from healthy green to brown in one week. Fig. 33 The user received a message from the sender’s plant. The message is “ What’s going on?” Case Study Fig. 30 The first scenario.
  • 43. 74 75the second computer, would project the flower image onto the real plant so that people would see the project- ed image on the plant. I planted lily bulbs in pots in autumn in anticipation of spring blooms. For the location of my pot I wanted to select a site that gets full sun. To ensure that the plant develops blooms, lilies need six to eight hours of direct sunlight a day. If it’s too shady, the stems will attempt to lean towards the sun or get spindly and fall over, and there will be no blossoms. Observing the direct sunlight position. To determine the amount of sunlight in two possible locations, I prepared a light sensor to monitor the sunlight of sum- mer, and connected it with an Arduino board, which sent the sunlight data to a screen. The data indicated which position would be best for receiving full sunlight throughout the day, and what time of day the sunlight is most intense. (Fig. 36-37) I graphed the results: From 8:00 am to 10:00 am, the west window had the most sunlight. From 11:00 am to 1:00 pm I put the pot near a north window, because it had the most sun during those hours. From 2:00 pm to 3:00 pm, the east window offered the sunniest position. For four days (June 15-18, 2016), from 8:00 am to 5:00 pm each day, I recorded the sunlight, moved the pots, and kept a re- cord of the lily’s soil moisture. The location was Boston, at a latitude and longitude of 42.3601* N, 71.0589*W. Fig. 35 The code is about sending the pink follower data from Processing to another on another computer through changing the local-host IP address. As long as one of the computers captures the pink color, the pink followers will pop up on the screen. ColorSortingOSC (Open Sound Control) is a content format for messaging between devices and software over a network con- nection. Watering data visualized as lights. While the plant was actively growing, it needed to be watered frequently. (In the winter, when it is dormant, I kept the soil lightly moist.) In June 2016 I inserted the moisture sensor into the soil and connected the wire to the Arduino hard- ware. The Arduino board received and sent moisture data to a screen-based device, assigning a number value according to how much moisture was detected in the soil. Those values were assigned as follows: dangerously dry (out of water): Over 940; somewhat dry (in the soil): 610 ~ 930; op- timal level: 540 ~ 600; somewhat wet: 390 ~ 530; and dangerously wet: 320 ~ 380. (These numbers seem counterintuitive, with lower numbers assigned to higher levels of water and higher numbers to lower levels of water; however, they are merely numbers assigned by the Processing program.) . I then used Arduino’s Processing software to assign those ranges of numbers to one of three colored LED lights: red, green, or blue. NeoPixel is an RGB LED that can display 16 million (24bits) colors and can be programmed by Arduino software. For example, if the moisture data were in the number range above 940, which meant the moisture sensor was dry, the dark red LED light in the other plant would turn on. If the number was in the range of 610–890, which meant semi-dry, more water was needed, and the dark green light would turn on. Data in the range of 540 –600, Fig. 36 To test the quality of direct sunlight on the east side from 4:00-5:00pm, 2016. Fig. 37 The data that collected from 8:00am - 5:00pm. The lower number means higher quality of sunlight. Fig. 34 Projector reflects the virtual flower onto the real plant. Emotional Connection Notes: the red color did not usu- ally turn on during the experiment, as I never let the soil get too dry. Research and Design Process Case Study
  • 44. 76 Emotional Connection 77Physical Perception Number Visual Expression Dangerous dry over 940 Getting too dry 610–890 Optimal level 540– 600 Kinds of wet 390– 530 Dangerous wet 320– 380 which indicated optimal soil moisture, would turn on the medium green light. If data were between 390–530, which means semi-wet, the light green will turn on. If the data were between 320--380, which means danger- ous wet, the LED light would be darker blue. (Fig. 38) Camera captures the color changing of leaves. My grandfather told me that there are two reasons why leaves’ colors change from healthy green to unhealthy brown. One is often due to over-watering the plant, (which can be solved by the way of transforming the watering data into visualized lights.), the other is neglect (which causes the plant to die). It would be very unusual for my grandfather to neglect to take care of a plant for a week without any reasons. Therefore, if the “neglect” happened on my grandfather's side, I would suspect that he was sick or that something had happened.(Scenario 2) So a week without watering would trigger a color change, and would provide a good clue to my grandfa- ther's health. The camera could detect neglect by recording a color change in a plant’s leaves. Of course, the moisture sensor is also able to measure the dried-out soil, but it is not ac- curate detect the reason of “neglect” for my grandfather. On one hand, There are some non-artificial elements influence the moisture of soil, such as temperature, sunlight (in different seasons) both of them easy to result moisture sensor send wrong single to my LED lights. To compare with detecting the quality of leaves itself, the color changing after one week is enough to make me suspect what happened in another side. While, the moisture of soil easy to dried-out, as long as people don’t watering it in a short time. Thus, it is not enough to prove my grandfather is really neglect or “neglect” with some reasons. The camera was connected with Processing, which converted the images that the camera received into RGB numbers that showed how much red, green, and blue were in the leaves’ color. The RGB numbers would then be sent as input to the Arduino hardware. Every color has a corresponding RGB number (0-255) in a programming language. The image of a “healthy plant green” would correspond to around less 145 R, 0-30B, over 230G, while if G<185 and R> 145 the leaves would be turning brown. Users could clearly see the colors changing in one week if water was withheld from the plant. In addition to lighting the LED lights, the device would also be programmed to activate a vibration motor when the red LED was turned on, as an additional warning signal. Fig. 39 Camera is capturing the color of plants. The photo on the computer screen is an abstract visual color mapping of the plant. The mapping consists of Red, Green and Blue (RGB), which reflects the health of the plant. Fig. 38 Watering data visualized as lights. Case Study
  • 45. Emotional Connection 78 Virtual Flowers As with capturing the color of leaves, the camera would capture images of the plant’s flowers, then Processing would assign an RGB value to their color. Fred Wolflink and I determined the interval for the particular pink color of my flowers, which is G< 200 and R>120, or in other words, between 120 and 200. Thus, if the color that the camera captured was in this range, two virtual flowers (created in Photoshop) would pop up on the computer screen. I assumed the two locations would have two different networks, which would require entering two IP addresses and ports of two comput- ers. Of course, the IP addresses and ports have to be programmed in Processing, which would be running in two computers in different locations. A projector would need to be connected to each computer and aimed at the plants. Then, when one user’s plant bloomed with real pink flowers, the another user who lived in another city would see the corresponding virtual flowers projected onto his/her leaves. Case Study Fig. 40 The abstract color photo was generated automatically through Processing. The camera connected with Processing captured the health color of leaves in one week. The color is changing from health green to brown. (From left side to right side) 79
  • 46. 80 Emotional Connection These three scenarios used the health of the plant as a visualization tool, and in the process a certain amount of data was sent. Unlike in most data collection efforts, not all the data were made visible to the users. Objective, factual information was not the point of the communication. This project emphasized the perceptive and metaphorical quality of remote communication, through the support of electronic technology. Taking traditional physical measurements of soil moisture and plant posture are difficult for those who are inexperienced. Electronic technology helps improve accuracy in these measurements, and makes it possible to take that which is beyond verbal description into visual and dynamic communication. The prototype was a success in helping two people, separated by a great distance, to share common emotional but nonverbal communication. It also shows promise as a way for adult children to unobtrusively monitor the health of their aging parents. Case Study Conclusion 8180
  • 47. Emotional Connection 83 Case Study Digital Platform A Sharing Mediated In Remote Communication Keywords: Nonverbal / Hand manipulation / Interpersonal communication / Multi-sensory communication / Sharing space 82
  • 48. 85 Project Overview As with the physical plant project, my digital plant project also explores emotional communication, but through hand manipulation. The digital plant project is devoted to building a virtual platform: first, for an abstract plant-like object; next, for a plant; and finally, for a ideal garden in which people select different types of plants as their "emotional metaphors" in order to connect with their families. Since the "digital garden" grows in virtual space, users are able to see growth quickly, and can spend as much time as they like taking care of it. The first prototype was an abstract object, which I creat- ed to explore how to use the semiotic visual language of different forms in dialogue with another person. Due to the current limitations of technology and user testing, the visual of the abstract object did not make enough sense as a communication signal in the emotional expression of the users. However, the second prototype—a “magic” plant—of- fered a more effective metaphorical expression of users’ emotions. The magic plant aimed to make human emo- tion visible through the interaction of the users’ hands with the growing virtual plant. The users were asked to choose one type of plant or flower in a digital garden. Each user had his or her own plant, which communi- cated the user’s emotions to be shared with his or her partner. For my prototype, I chose a lily. Case Study Emotional Connection 84
  • 49. The description below presents the development of the two prototypes, a summary of my field research on emotional hand gestures and how I used it in this proj- ect, user study results, and a conclusion to the project, with discussion for future work. Prototype One: Abstract Object Have you ever seen clay being shaped on a potter’s wheel? At first it is a lump, then the potter adds water to the lump (what a mess) and begins to work with it. Potters skillfully form the clay into a beautiful vase or pot. But if the potter makes a mistake and it is spoiled, she smashes it back into a lump and the beauty is gone. It is a wet lump of clay again. Like a piece of clay, our hearts, attitudes and emotions can be shaped by designers. My abstract object transfers the physical experience of playing potter into a digital and interactive experience using sensors and software in virtual space. Abstract Object Overview Users manipulate the abstract object on their screens and control its form and size with simple hand gestures. The object is controlled alternately by two individuals. If one of them allows a long time to elapse without manipulating the object, the object, like the clay, will slowly return to its initial lump. In my prototype, the object will change slowly and return to its initial form Case Study Hands enjoying direct contact with material by pointing, pushing and pulling. “ Hands acts as condurits through which we extend our will to the world.” 87 86 Emotional Connection
  • 50. 88 89 Emotional Connection Caring Overwhelmed ShamedHateful Trusting Excited Blooming Kiss | Love Love Hopeful Fig. 41 Hand gestures collecting and analyzing three elements: Negative space, direction and temperature. Hand Gestures Analysis with Leap Motion Controller and Max I started to observe and take photos of the public behav- iors of people who were unaware that I was recording them. There are hundreds of gestures or body move- ments that convey meaning in different parts of the world, but there are certain basic emotions that can be universally understood. When we are excited, we wave our hands. When we are upset with someone, we point our fingers. When we say goodbye to those we love, we kiss them with tenderness or passion or give them a hug. Our emotional expression is transmitted through Case Study within a twelve-hour span (the time difference between China and Boston) if neither individual interacts with it. In other words, the object’s growth depends on how much time and effort each of the partners would like to spend manipulating it. The form's particular shape, color and size are manipulated by emotional hand ges- tures. For example, hand movements that express anger, disappointment or sadness will weaken the growth of object and the color will change from a light shade to a dark. In contrast, hand gestures that express happiness or love will grow the object, and cause it to turn a warm color. The particular forms of the object itself depend on the hand gestures that express emotion. I programmed the emotions associated with specific hand gestures after studying how people use their hands, as I describe in the next section.
  • 51. 90 91Leap Motion Con- troller: The Leap Motion Controller lets you use your computer in a whole new way. Reach out and swipe, grab, pinch, or punch your way through the digital world. The Leap Motion Controller tracks your hands at up to 200 frames per second us- ing infrared cameras. As the first user, I uploaded some music to the program- ming interface of the Max software, then played it with my hand moving; it sounded like a small symphony. Users look like conductors as they control the rhythm of the music through hand movements in virtual space. The digital analysis by the Leap Motion controller was conducted to prepare for the next step: making a seam- less match between the abstract digital object and users’ physical hand movements. Collecting Hand Gestures Next, I focused on the relationships between emotions and visualization, hand movements and emotion, and hand movements and the form of the digital object. In the beginning, I began to collect hand gestures: I took some photos of loving gestures in different situations; I took some pictures on my way home on the train; and I video recorded and observed strangers walking along the streets and waving their hands at busy intersections. I sketched from memories of moments and events that happened when I was with my family and friends. For example: I sketched from memory the hand gestures that my friends used in saying goodbye to me, such as a telephone calling “keep in touch with me” or “remember to call me after you arrive home” hand gesture. 3D Object Making. At first, I started to create analog shapes with an actual lump of clay, then drew those shapes with Maya. Then, I used a 3D printer to print a small model. Fig. 42: 1 Fred Wolflink is testing the two computer connections through changing the Local port via Max. 2 Max analysis the data through receiving the physical hand movement with Leap Motion controller. MaxMSP is a visual programing enviro- ment built on the met- aphor of synthesizer patches. MaxMSP/jitter is a visual programming environment for the development of media experience. Its interface is based on the metaphor of synthesizer patches. body, hand and eye contact to communicate with people. I am interested in these nonverbal strategies and their meanings. I tried to encode the functions of non- verbal expression as powerful tools of communication, through digital technology used in remote communi- cation, in order to add more interactive experience to traditional methods of computer-mediated commu- nication. Also, I wanted to narrow the emotional gap between people communicating remotely, by harnessing their intimate nonverbal expressions. I recorded a range of hand gestures associated with emotional expressions and analyzed them using digital technology. A Leap Motion controller is a device that tracks users’ hands and fingers and follows their every movement, so that users can control the virtual envi- ronment without touching anything. I connected the controller with Max, a visual programming language for media, used, for instance, in Online interactive games to show the movement of the users’ hands on the screen. Using Max, I analyzed the hand movement data that I collected from Leap Motion, so I could connect this hand motion data to the digital object. I was able to pro- gram such data as hand direction and position (which was displayed as a coordinate on the screen), and the number of fingers or palms. I programmed these data into the Max software. There is a small window on Max’s interface which displays hand movement, as if in a mir- ror, as long as users move their hands in the controlling area of Leap Motion. Case Study Maya is an animation software which offers a comprehensive cre- ative feature set for 3D computer animation, modeling, simulation on a highly extensible production platform. Emotional Connection