Information System Management BBA Unit 1

1. INFORMATION SYSTEM
MANAGEMENT

2. What is MIS ?
Management Information System is a computer based
information system which is basically concerned with processing
data into information which is then communicated to the
various departments in an organization to support the
operations, the management and the decision making function
in the organization.

3. MANAGEMENT
⬥ MANAGEMENT is the effective utilization of human and
material resources to achieve the enterprise objective.
⬥ It is a process consisting of the five basic functions:
1. Planning
2. Organising
3. Staffing
4. Directing
5. Controlling
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4. INFORMATION
⬥ Information: Information, in MIS, means the processed data
that helps the management in planning, controlling and
operations.
⬥ Data means unstructured raw facts, observations or
unevaluated messages in isolation. Data involves facts and
figures.
⬥ Information on the other hand is like a finished product.
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5. SYSTEM
⬥ A system is an orderly grouping of interdependent
components linked together according to a plan to achieve a
specific objective.
⬥ Human body is a system composed of various parts, which are
working together towards a common objective , that is to live.
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7. INFORMATION SYSTEM
⬥ An information system is an organized
combination of people, hardware, software,
communications network, and data resources
that collects, transforms, and disseminates in an
organization.
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8. CHARACTERISTICS OF MIS
⬥ System Approach
⬥ Management Oriented
⬥ Management Directed
⬥ Need Based
⬥ Future Oriented
⬥ Integrated
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9. CHARACTERISTICS OF MIS
⬥ Common Data Flows
⬥ Strategic Planning
⬥ Heavy planning element
⬥ Computerized
⬥ User friendly
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10. ROLE OF MIS IN BUSINESS ORGANISATION
⬥ MIS provides accurate, relevant and validated
information to all the departments in the
organisation.
⬥ MIS converts data form internal and external
sources to information.
⬥ This information is used for making effective
decisions
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11. DESIGN AND DEVELOPMENT OF MIS
1. Identify the information needs at all levels of
management
2. List the objectives of MIS and anticipated
benefits.
3. Identify the system constraints(internal and
external).
4. Determine the information needs and
resources.
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12. 5. Develop the alternative conceptual design and
selecting one.
6. Preparing the conceptual design report.
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13. PRE-REQUISITES FOR EFFECTIVE MIS
1. Qualified system and management staff
2. Control and maintenance of MIS
3. Common database
4. Evolution of MIS
5. Support of top management
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14. COMPONENTS OF MIS
⬥ People
⬥ Business Procedures
⬥ Data
⬥ Hardware
⬥ Software
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15. RECENT DEVELOPMENTS IN MIS
⬥ Enterprise resource planning
⬥ Customer relationship management
⬥ E-procurement
⬥ Supply chain management
⬥ Data Warehousing
⬥ Data Mining
⬥ E-commerce
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17. MIS APPLICATIONS IN BUSINESS
⬥ Marketing information system
⬥ Financial information system
⬥ HR information system
⬥ Manufacturing information system
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19. ⬥ CRM
⬥ SCM
⬥ ERP
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Components of
Marketing Information
System (MkIS)
Internal Records
Provides reliable
internal or inside
information of the
company.
Marketing
Intelligence
Collects information
from the external
sources.
Marketing
Research (MR)
Is used to solve
specific marketing
problems of the
company.
Marketing
Decision Support
System
Are tools which helps
marketing managers to
analyse data & take
better marketing
decisions.

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22. FINANCIAL INFORMATION SYSTEM
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23. MANUFACTURING INFORMATION SYSTEM
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24. HR INFORMATION SYSTEM
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27. Accounts Information System
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28. Accounts Information System
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29. INFORMATION RELATED
CONCEPTS

30. “
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31. CHARACTERISTICS OF INFORMATION
1. Availability
2. Accuracy
3. Reliability
4. Relevance
5. Completeness
6. Level of detail
7. Presentation
8. Timing
9. Validity
10. Consistency 31

32. DATA Vs INFORMATION
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33. SOURCES OF INFORMATION
⬥ External sources
 External documentary information
 External Non-documentary information
⬥ Internal sources
 Internal documentary information
 Internal Non-documentary information
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34. TYPES OF INFORMATION
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35. ON THE BASIS OF MANAGEMENT
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36. RELEVANCE OF INFORMATION IN
DECISION MAKING
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37. SIMON’S DECSION MODEL
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38. ⬥ Intelligence which deals with the problem
identification and the data collection on the
problem.
⬥ Design which deals with the generation of
alternative solutions to the problem at hand.
⬥ Choice which is selecting the 'best' solution
from amongst the alternative solutions using
some criterion.
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39. ⬥ Q1. Define MIS and its Concept with label
diagram.
⬥ Q2. Define functions of MIS.
⬥ Q3. Discuss relevance of Information different
level of Management for decision making. Also
discuss types of decision at different level of
management for decision making.
⬥ Q4. Compare component of MIS with 5 M's of
Management.
⬥ Q5. Discuss Data, Information, Knowledge and
Wisdom. 39