We all know AI has a key role to play in analyzing and drawing insight from the vast amounts of data in our increasingly complex, interconnected, software-dependent world. This playbook explores how.
In this whitepaper, - Ten Benefits of Integrated ALM - you will find the following ten compelling reasons why an organization must integrate these multiple lifecycle tools for an optimum single repository application development environment.
Implementation of Integrated Digital Assurance Center of Excellence helps the client to be the market leader in Digital Age. A first time right approach (FTR), early detection of defects, customer centricity, business agility and seamless Omni-channel experience are the key imperatives of Digital Assurance CoE.
Development to Operations (DevOps) is driving a profound impact on the global IT sector. IT vendors that realize DevOps’ full potential are more agile in providing new products and services under the label “DevOps inside” at an ever increasing pace. With the growing number of product choices, conflicting definitions and competing services, you may often encounter confusion while making complex decisions, delaying time to market. You at times may be unsure about how to deploy DevOps and get the most out of the solutions and tools available. Are you looking to master the DevOps "Fog?"
Learn new and trending innovations through the success of others during this informative session, and about tools and practices in the VMware world that will lead you to competitive advantage.
Le cloudvupardesexperts 9pov-curationparloicsimon-clubclouddespartenairesClub Alliances
9 points de vue d'experts sur le cloud. Sélection d'articles issus de la veille et de la curation faire par Loic Simon pour le Compte des membres du Club Cloud des Partenaires
The burgeoning use of mobile devices has created enormous opportunities for organizations to leverage mobile to increase sales, advertise products, and collaborate with internal and external resources. However, with increasing usage, the need to perform testing on these devices is increasing significantly. This is not an easy task considering the number of devices, device operating systems, and operating system versions. To manage the number of variations, organizations rely on mobile testing tools to support their testing efforts. David Dang shares his experiences analyzing numerous mobile testing tool platforms for a prominent shopping network. Learn how identifying the "right" mobile testing tool depends on multiple factors such as supported devices, level of testing, resources, and required integration with other tools. Take back to share with your team a review of common tools on the market and the pros and cons of each.
Accelerate Your Digital Transformation Journey with Cloud Native and Low-Cod...DevOps.com
The COVID-19 coronavirus pandemic will be viewed in history as a significant point in human history. In the post-pandemic world, digital transformation can no longer be delayed, and organizations need to adapt quickly, or perish, as the old ways of working no longer apply in the new normal.
Low-code platforms are disrupting how application development is done today and creates a new environment for enterprises that forces business and IT collaboration. With a modern open source, no-code/low-code platform like Joget DX, organizations can rapidly build, deploy and adapt applications to cater to ever changing needs.
Learn how Red Hat Marketplace makes it easy to leverage Red Hat OpenShift and Joget DX to accelerate your digital transformation journey by saving up to 60% - 70% of development time. Quickly provision and develop applications using no-code/low-code capabilities and scale them using the underlying Red Hat OpenShift platform.
Learn from transformation leaders like Josh Silverman, Senior Vice President of Transformation at Versant Health (one of the leading vision payers in the USA), on how they leveraged these technologies and learn about the strategies to redefine your organization’s capabilities to succeed in the new normal.
Performing testing according to different technologies is vital for software applications, especially if you want to boost customer satisfaction, inspire client’s confidence, prevent catastrophic corporate emergencies, maintain excellent user experience, promote organizational efficiency and productivity. What software testing trends can you expect to be popular in 2021? Check out the PPT to know.
In this whitepaper, - Ten Benefits of Integrated ALM - you will find the following ten compelling reasons why an organization must integrate these multiple lifecycle tools for an optimum single repository application development environment.
Implementation of Integrated Digital Assurance Center of Excellence helps the client to be the market leader in Digital Age. A first time right approach (FTR), early detection of defects, customer centricity, business agility and seamless Omni-channel experience are the key imperatives of Digital Assurance CoE.
Development to Operations (DevOps) is driving a profound impact on the global IT sector. IT vendors that realize DevOps’ full potential are more agile in providing new products and services under the label “DevOps inside” at an ever increasing pace. With the growing number of product choices, conflicting definitions and competing services, you may often encounter confusion while making complex decisions, delaying time to market. You at times may be unsure about how to deploy DevOps and get the most out of the solutions and tools available. Are you looking to master the DevOps "Fog?"
Learn new and trending innovations through the success of others during this informative session, and about tools and practices in the VMware world that will lead you to competitive advantage.
Le cloudvupardesexperts 9pov-curationparloicsimon-clubclouddespartenairesClub Alliances
9 points de vue d'experts sur le cloud. Sélection d'articles issus de la veille et de la curation faire par Loic Simon pour le Compte des membres du Club Cloud des Partenaires
The burgeoning use of mobile devices has created enormous opportunities for organizations to leverage mobile to increase sales, advertise products, and collaborate with internal and external resources. However, with increasing usage, the need to perform testing on these devices is increasing significantly. This is not an easy task considering the number of devices, device operating systems, and operating system versions. To manage the number of variations, organizations rely on mobile testing tools to support their testing efforts. David Dang shares his experiences analyzing numerous mobile testing tool platforms for a prominent shopping network. Learn how identifying the "right" mobile testing tool depends on multiple factors such as supported devices, level of testing, resources, and required integration with other tools. Take back to share with your team a review of common tools on the market and the pros and cons of each.
Accelerate Your Digital Transformation Journey with Cloud Native and Low-Cod...DevOps.com
The COVID-19 coronavirus pandemic will be viewed in history as a significant point in human history. In the post-pandemic world, digital transformation can no longer be delayed, and organizations need to adapt quickly, or perish, as the old ways of working no longer apply in the new normal.
Low-code platforms are disrupting how application development is done today and creates a new environment for enterprises that forces business and IT collaboration. With a modern open source, no-code/low-code platform like Joget DX, organizations can rapidly build, deploy and adapt applications to cater to ever changing needs.
Learn how Red Hat Marketplace makes it easy to leverage Red Hat OpenShift and Joget DX to accelerate your digital transformation journey by saving up to 60% - 70% of development time. Quickly provision and develop applications using no-code/low-code capabilities and scale them using the underlying Red Hat OpenShift platform.
Learn from transformation leaders like Josh Silverman, Senior Vice President of Transformation at Versant Health (one of the leading vision payers in the USA), on how they leveraged these technologies and learn about the strategies to redefine your organization’s capabilities to succeed in the new normal.
Performing testing according to different technologies is vital for software applications, especially if you want to boost customer satisfaction, inspire client’s confidence, prevent catastrophic corporate emergencies, maintain excellent user experience, promote organizational efficiency and productivity. What software testing trends can you expect to be popular in 2021? Check out the PPT to know.
HP's ALM11 Guides Companies Through Shifting Landscape of Application Develop...Dana Gardner
Transcript of a sponsored BriefingsDirect podcast on application lifecycle management and HP ALM 11 from the HP Software Universe 2010 conference in Barcelona, Spain.
slides from my session at Pulse. perhaps surprisingly, as far as the customer is concerned, PaaS and DevOps have an awful lot in common. They are both about better developer experience
100% job oriented dev ops training online @ free demo !!!miaavery77
DevOps integrates tools for an advanced Software Delivery Pipeline emphasis on quality, automation and results. DevOps replace a displaced establishing an open communication and intended approach to selecting tools. DevOps can be compared to other IT automation initiatives such as ITSM and ITIL but it is not advised as the same, and is particular in the types and amount of automation that are indicated.
The Tester’s Role: Balancing Technical Acumen and User AdvocacyTechWell
Ten years ago, many of us started our careers in testing, generally moving from a different internal role. It was common for people who were product users to be hired to jump start their technical career. Now, we see the growth of tester positions that require coding experience or a computer science degree. Melissa Tondi discusses the changing landscape of the role of testers, the challenges when hiring developers with no previous testing experience, and a way to shift the pendulum back to balance technical acumen with a user advocacy role. Melissa leads a thoughtful discussion on what makes a good tester, how we can continue to promote our profession, and how to accentuate the value testers bring to organizations. She identifies factors that caused the test/QA role to become mainstream and how it shifted to become more technically focused. Melissa helps fill in the gaps with a test strategy that balances time for the test team to continue supporting the development efforts while equally emphasizing user advocacy tests. She presents recommendations you can take back to your team to achieve the right balance for your organization.
A close look at the methodologies, stages and best practices involved in developing products for our times)
What you will get out of this book:
Why Lean IT + Lean Development methodologies are two must-have approaches in your start-up toolkit
Making the right cloud provider and development partner choice for your startup
A thorough overview of how you can build an app on the Google App Engine and how and when integrations will take place
A guide to what a prospective client must look for in a development partner
Google uses crowd testing to test 14 of its software products. The main reason for this is the opportunity crowd sourced platforms give to test apps in real world conditions. Learn more with this PPT.
[IBM Pulse 2014] #1579 DevOps Technical Strategy and RoadmapDaniel Berg
Hey everyone. Here is the presentation that I had the pleasure of presenting the following deck with Maciej Zawadzki and Ruth Willenborg describing IBM's technical strategy and roadmap.
Enjoy!!!
Facebook, Netflix, Flickr, Etsy, LinkedIn, eSurance, Instagram and Salesforce.com; you know their names. As a consumer, you’ve probably used services provided by many of them. These are some of the “born on the web” companies of the last couple of decades that have helped pioneer new, web-based business models - and in the process become dominant players in their markets, or created new markets altogether. Call them the “Cool Kids”.
What you may not know, however, is that these companies are also strong adopters of a DevOps approach when it comes to software development and delivery. In this presentation we take a look at these companies to discern patterns related to how they have applied DevOps in the areas of Culture, Organization, Practices, Automation and Measurements.
Even if your company bears no resemblance at all to the Cool Kids, you can take away some important learnings from them as you look to apply DevOps to your own software initiatives.
This presentation is a result of a joint project executed by IBM strategists Bill Holtshouser and Carl Zetie, both of the Rational division in IBM Software Group, during the first half of 2014.
This is the presentation that I presented with Ruth Willenborg that provides a review of IBM's DevOps strategy as well as the roadmap for recently developed capabilities and future directions.
HP's ALM11 Guides Companies Through Shifting Landscape of Application Develop...Dana Gardner
Transcript of a sponsored BriefingsDirect podcast on application lifecycle management and HP ALM 11 from the HP Software Universe 2010 conference in Barcelona, Spain.
slides from my session at Pulse. perhaps surprisingly, as far as the customer is concerned, PaaS and DevOps have an awful lot in common. They are both about better developer experience
100% job oriented dev ops training online @ free demo !!!miaavery77
DevOps integrates tools for an advanced Software Delivery Pipeline emphasis on quality, automation and results. DevOps replace a displaced establishing an open communication and intended approach to selecting tools. DevOps can be compared to other IT automation initiatives such as ITSM and ITIL but it is not advised as the same, and is particular in the types and amount of automation that are indicated.
The Tester’s Role: Balancing Technical Acumen and User AdvocacyTechWell
Ten years ago, many of us started our careers in testing, generally moving from a different internal role. It was common for people who were product users to be hired to jump start their technical career. Now, we see the growth of tester positions that require coding experience or a computer science degree. Melissa Tondi discusses the changing landscape of the role of testers, the challenges when hiring developers with no previous testing experience, and a way to shift the pendulum back to balance technical acumen with a user advocacy role. Melissa leads a thoughtful discussion on what makes a good tester, how we can continue to promote our profession, and how to accentuate the value testers bring to organizations. She identifies factors that caused the test/QA role to become mainstream and how it shifted to become more technically focused. Melissa helps fill in the gaps with a test strategy that balances time for the test team to continue supporting the development efforts while equally emphasizing user advocacy tests. She presents recommendations you can take back to your team to achieve the right balance for your organization.
A close look at the methodologies, stages and best practices involved in developing products for our times)
What you will get out of this book:
Why Lean IT + Lean Development methodologies are two must-have approaches in your start-up toolkit
Making the right cloud provider and development partner choice for your startup
A thorough overview of how you can build an app on the Google App Engine and how and when integrations will take place
A guide to what a prospective client must look for in a development partner
Google uses crowd testing to test 14 of its software products. The main reason for this is the opportunity crowd sourced platforms give to test apps in real world conditions. Learn more with this PPT.
[IBM Pulse 2014] #1579 DevOps Technical Strategy and RoadmapDaniel Berg
Hey everyone. Here is the presentation that I had the pleasure of presenting the following deck with Maciej Zawadzki and Ruth Willenborg describing IBM's technical strategy and roadmap.
Enjoy!!!
Facebook, Netflix, Flickr, Etsy, LinkedIn, eSurance, Instagram and Salesforce.com; you know their names. As a consumer, you’ve probably used services provided by many of them. These are some of the “born on the web” companies of the last couple of decades that have helped pioneer new, web-based business models - and in the process become dominant players in their markets, or created new markets altogether. Call them the “Cool Kids”.
What you may not know, however, is that these companies are also strong adopters of a DevOps approach when it comes to software development and delivery. In this presentation we take a look at these companies to discern patterns related to how they have applied DevOps in the areas of Culture, Organization, Practices, Automation and Measurements.
Even if your company bears no resemblance at all to the Cool Kids, you can take away some important learnings from them as you look to apply DevOps to your own software initiatives.
This presentation is a result of a joint project executed by IBM strategists Bill Holtshouser and Carl Zetie, both of the Rational division in IBM Software Group, during the first half of 2014.
This is the presentation that I presented with Ruth Willenborg that provides a review of IBM's DevOps strategy as well as the roadmap for recently developed capabilities and future directions.
People engaged in the deployment and upkeep of apps were mainly segregated in the pre-DevOps environment. The programmers of mobile app development companies would operate in one area, Quality Assurance department in another, and app's support employees in a third.
DevOps is the combination of two words: “Dev,” meaning a compound development, and “Ops,” representing operations. And the combination of words refers to the union of people, processes, and technology to deliver continuous development and provide value to the customers. In simple terms, DevOps is a development methodology that not just brings everyone to the table to create highly effective and secure code faster but also combines cultural philosophies, practices, and tools to meet the organization’s demand to deliver services at high velocity.
Learn how to use Devops from beginner level to advanced techniques which is taught by experienced working professionals. With our Devops Training in Chennai you’ll learn concepts in expert level with practical manner.
DevOps is increasingly becoming the standard method in the IT industry for better productivity and ROI. When it comes to DevOps in mobile app development, the role is absolutely irreplaceable. You need the best DevOps development company for guiding through the software development process to deliver the best results.
In today's fast-paced digital world, with the increasing reliance on software in nearly every aspect of our lives, the demand for high-quality digital solutions adapting to changing needs of users and stakeholders has never been greater.
Brands are in the race to accelerate their development process and differentiate themselves by providing advanced customer experiences. Modern software engineering emphasizes the use of Agile methodologies, DevOps practices, and continuous integration and delivery pipeline to streamline the software development process and deliver a product that meets the specified requirements and quality goals.
https://go-dgtl.com/whitepaper/devops-explained-best-practices/?utm_source=offpage&utm_medium=thirdparty&utm_campaign=alo-seo - DevOps is one of the best solutions that come into the role here. It helps bring together a company’s software development and IT operations teams, promoting collaboration and enhancing relationships
DevOps is a journey towards a new way of developing and managing the lifecycle of software applications. It first requires a mindset shift, followed by technology and process shifts. In other words, the only absolute truth is that you can’t overhaul your platforms and solutions without changing your culture and thinking.
DevOps is a blend of information technology and software development operations that assists businesses in creating and delivering apps quickly. DevOps brings operations and development teams together; therefore, there will be very few errors and redundancies in the software development process.
6 Proven Tips for Effective DevOps Collaboration and CommunicationLucy Zeniffer
Unlock seamless collaboration and communication in DevOps with these 6 proven tips. Learn to foster synergy across teams, streamline workflows, and enhance productivity. Embrace transparency, automate repetitive tasks, and prioritize feedback loops. Cultivate a culture of trust and accountability while leveraging cutting-edge tools and methodologies. Elevate your DevOps game today!
Enhance Software Testing with DevOps Practices.pdfCiente
Discover the transformative power of integrating DevOps practices with top automation tools for smarter, streamlined, and more efficient software testing.
The Role of DevOps in Modern Software Development.pdfMegataskWeb
This comprehensive guide navigates the evolving landscape of software development, illustrating how DevOps practices have become indispensable for achieving speed, quality, and resilience in today's dynamic tech environment. Elevate your understanding of this transformative approach with this enlightening resource.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™UiPathCommunity
In questo evento online gratuito, organizzato dalla Community Italiana di UiPath, potrai esplorare le nuove funzionalità di Autopilot, il tool che integra l'Intelligenza Artificiale nei processi di sviluppo e utilizzo delle Automazioni.
📕 Vedremo insieme alcuni esempi dell'utilizzo di Autopilot in diversi tool della Suite UiPath:
Autopilot per Studio Web
Autopilot per Studio
Autopilot per Apps
Clipboard AI
GenAI applicata alla Document Understanding
👨🏫👨💻 Speakers:
Stefano Negro, UiPath MVPx3, RPA Tech Lead @ BSP Consultant
Flavio Martinelli, UiPath MVP 2023, Technical Account Manager @UiPath
Andrei Tasca, RPA Solutions Team Lead @NTT Data
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
How world-class product teams are winning in the AI era by CEO and Founder, P...
The Ultimate DevOps Playbook
1. We all know AI has a key role to play in analyzing and drawing insight
from the vast amounts of data in our increasingly complex,
interconnected, software-dependent world, this playbook explores how.
The Ultimate DevOps
Playbook
The Voice of the User and the Future of AI in DevOps
2. Introduction
Introduction
Page 002
DevOps is an abbreviation for
Development and Operations. The
idea is that the people responsible
for creating software (Development)
collaborate more closely with the
people responsible for deploying and
maintaining it (Operations).
The aim is to ensure that software
can be delivered in a more agile,
responsive way, continuously
improving, based on user feedback
and changing market conditions.
But while the theory sounds great,
actually making it happen can be
incredibly complex. This is not least
because for DevOps to be truly
effective, there is an argument that it
needs to be all-encompassing; that it
needs to involve the entire business,
C suite to Marketing to Customer
Service. In other words, DevOps
needs to be regarded as a business
process, not purely a technical one.
Customer feedback and market
opportunities are key factors
in defining business strategy, but
DevOps is a technically oriented term
and focused on the teams who
build products and ensure they’re
available. On top of this, there may
be procedural and political barriers
within organizations that limit the
communication and effectiveness of
data flow between the two worlds of
Dev and Ops. And perhaps more
than anything, poor or no
communication is why any Agile or
DevOps methodology breaks down.
Another issue to consider is that
while the DevOps loop is great for a
single release in isolation, most
software is created through off-the-
shelf software or with integrators via
a REST API. Anyone testing in a
DevOps world needs to understand
that the third-party programs or
integrations they use may be using a
better or worse DevOps process,
Agile, Waterfall, or no methodology.
3. Why do we need DevOps?
In some ways, the need for DevOps
simply reflects the fact that software
has become such an integral part of
our everyday lives. We all expect new
features that address our needs at
an ever-increasing pace; and if we
can’t get that from one vendor, we
will find one who can.
Why do we
need DevOps?
Page 003
What’s more, that software is
becoming more interactive. Even a
simple website is now less likely to be
a repository for information and
more likely to be something that end
users engage with. Furthermore, the
market for smartphone apps has
become ever more competitive and
saturated. Consumers are fickle and
liable to uninstall apps that don’t
meet their needs. The ability to react
fast is therefore essential.
Finally, we live in a much more
connected world. Applications are
less self-contained, and increasingly
need to work with other
technology - think the Internet of
Things. Applications therefore need
to be updated as the technology
around them changes.
"The key to following the continuous delivery path is to
continually question your own assumptions about what’s
possible.” - Jeff Sussna
4. Challenges in making DevOps Work
Challenges in
making
DevOps Work
Page 004
QA is another area that feels the heat
when trying to adopt DevOps
practices, and testing is fundamental
to realizing the benefits promised by
DevOps.
All software needs to be tested
before it can be released. And when
release cycles are accelerated, this
can place enormous pressure on QA
teams. This is especially true given
the proliferation of ways in which
end users interact with software. For
example, a service may be available
as a website or an app. Both will
have to work on multiple platforms
on thousands of different devices.
They may also have to interact with
other websites, apps, or services,
such as payment gateways,
geolocation services, or review
services. The need to test more
permutations more frequently
We’ve already talked about the need for DevOps to be regarded
as a business process, rather than a purely technical one, and
there are challenges in making that happen. Getting buy-in from
marketing or customer service teams, for example, may require
organizational or structural change that will require C level
input to achieve.
means the number of possible test
cases increases exponentially.
Similarly, as we add more features,
we need to add more test cases and
also maintain an ever-increasing set
of tests—as the product line
matures, the load on the QA team
increases significantly.
5. Challenges in making DevOps Work
Automation is therefore key, with testing of functional and non-
functional requirements built into the development and release
process. The trouble is that this doesn’t always allow for
comprehensive testing. Exploratory testing can be a challenge, for
example. Exploratory testing involves using the software in ways
that weren’t necessarily anticipated by developers. Deviating from
the script in this way can be a useful route to uncovering bugs, as
well as being more representative of real user behavior, which
frequently fails to conform to what the developers originally had in
mind.
While automating exploratory testing
by taking random paths through an
application may be relatively
straightforward, a human tester
would do something more. On
finding a bug, a person would actively
look for common factors, trying to
identify something that would help
developers pinpoint the cause. They
would also be able to identify
whether something is truly “correct”
from the user’s standpoint, over and
Page 005
above a simplistic value returned
from an API.
This is where AI comes into play. If
automated testing can actively search
for bugs with a view to helping people
to identify root causes, it can both
take the brakes of the DevOps
process and make it much more
effective.
"AI is everywhere.
It's not that big,
scary thing in the
future.
AI is here with us."
- Fei-Fei Li
6. Shift Left
Shift Left
Page 006
The concept of “shift left” is
fundamental to DevOps. It means
that operations move closer to
development. The idea is that it
becomes possible very early in the
development lifecycle to understand
how the application will behave in
the real world. It also means that
bugs can be found and fixed as early
as possible. This is important
because it’s generally cheaper to fix
errors early in the development
lifecycle.
Continuous testing is key to shifting
left and involves running automated
tests that deliver immediate
feedback throughout the
development lifecycle. It is an
important part of continuous
integration, continuous delivery and
continuous deployment.
Continuous integration
In continuous integration, multiple
developers working on different
components are regularly
committing code changes to the
main branch, possibly several times a
day. The advantage is that each
change is validated in an automated
unit test as it is committed, allowing
any problems to be ironed out
straight away, rather than creating a
potential bottleneck on release day.
Continuous delivery
Continuous delivery takes
continuous integration a step further
by automating deployment to a test
or staging environment.
Continuous deployment
The holy grail of DevOps, continuous
deployment cuts out all human
intervention and, as long as a release
passes all tests, it is deployed to
production automatically.
7. Page 007
The importance of continuous
testing in DevOps has led to
the coining of the term
DevTestOps.
At the same time, another
term, DevSecOps, has also
gained some currency. This
reflects the need to embed
sound security practices into
the DevOps process.
It is no coincidence that both
new terms relate to potential
Shift Left
According to an IBM study, it is
100 times more expensive to fix
a defect that’s been found after
software has been released.
bottlenecks. DevOps is
all about speed, and the
temptation is to fail to pay
adequate attention to those
areas that have the potential
to slow things down. We’ve
already seen how automation
can help break through these
bottlenecks in testing. But it is
not just about technology. It is
also about culture and
ensuring that the right lines of
communication are in place.
8. Shift Right
Shift Right
Page 008
“Shift right” means taking certain
aspects of pre-production testing
and applying them post-production.
This is really about making sure that
the left hand is talking to the right
hand. Most live systems will employ
some kind of monitoring or analytics,
but this is not always closely tied in
with how applications are developed
and tested.
Shifting right addresses this through
innovations such as real user
monitoring data to create functional
test models, so that testing can be
based on how people actually use
the software, not how analysts think
they will use it or how developers
intend them to use it. Essentially,
then, part of shifting right involves
leveraging a huge, but under-used
resource in software testing – the
end user population.
9. Shift Up!
Shift Up!
Page 009
That brings us on to an alternative
concept—shift up—which has been
pioneered by Michael Giacometti,
Director of Partners and Alliances at
Eggplant. Shift up advocates bringing
the voice of the customer into the
testing and development process.
The point is that software testing
often fails to consider customer
experience, with tests tending to
focus on function and performance.
Crucially, an application could pass
such tests with flying colors and still
fail in terms of user experience.
Part of the issue is that software
doesn’t exist in a vacuum. Indeed, it’s
possible to view the end user as an
integral part of the end product. Each
one has different needs, wants, and
experiences that shape their view of
that product. And while this has
always been an issue, the
pervasiveness of software and the
fragmentation in its delivery have
conspired to make it harder to
develop applications that work for all
users all of the time.
One example of this is the explosion
in the number and type of mobile
and tablet devices, running different
software on different platforms and
with different capabilities, viewports
and processing power. At the same
time, the diversity in the range of
people using these devices has also
seen huge growth, both
demographically and geographically.
The upshot is that it is becoming less
and less possible to make
assumptions about the way people
will use your software. This means
that Shift Left and Shift Right are no
longer enough in and of themselves.
You need AI and predictive analytics to
help you understand how people are
using your software and feed that
insight into the development and
testing process, so you can focus on
and optimize business performance.
This is very much the new frontier of
DevOps. Because while it is possible
to speed up release cycles by
introducing automation, feeding the
voice of the voice of the customer
into that process is much harder. As
such, if you get everything else in
DevOps right, there’s a chance that
customer input becomes the new
bottleneck.
10. Page 010
Embracing shift up through AI-driven testing
“A major publishing company responsible for multiple
print and digital publications delivered to subscribers
around the world needed a new approach to QA. It
wanted to offer self-service features to its readers, as
well as customize offers based on reading habits and
locales. The system needed to be elastic enough to
quickly and seamlessly add new offerings.
“This required a way to test builds with new and
updated security features—alongside performance
testing of the site and digital content access—in a non-
invasive manner. By deploying an AI-driven test engine,
the company increased test execution by 300% and
conducted long-term testing across multiple platforms,
channels, and technologies. Optimizing the site resulted
in improvements in revenue and in customer
acquisition and retention.”
Why software development needs to shift up
(not left or right), Michael Giacometti,
TechBeacon, 19 Feb 2019
Fortunately, there are some things
we can automate. For example, we
can analyze how different groups of
customers use software. We might
not have demographic data, but we
might know what device they’re
using and where they’re located. And
we can correlate these with
demographics. We can also look at
the behavior of the user populations
that deliver the greatest business
value. Or those that don’t, but
should. And we can then start to use
that data to inform the development,
test and release process, even
automating test case production and
maintenance.
For example, can we predict how
changing an element in a key user
journey will impact business KPIs?
If so, we can begin to use AI and real
customer data to
drive development choices
automatically, prioritizing fixes and
enhancements that will deliver the
greatest business value.
We can argue, then, that the final
piece in the DevOps puzzle is big
data and using AI to analyze it.
DevOps was always supposed to be
about delivering more value to the
business. Up until now, this has
largely been achieved by adopting
agile processes and faster release
cycles. These are prerequisites but
they’re not enough on their own. It’s
like buying a faster car - it’s great,
and it does get us to our destination
more quickly. It’s just that we would
also really benefit from improved
navigation
Shift Up!
11. Continuous Feedback
Continuous
Feedback
Page 011
Earlier on, we looked at continuous
integration, delivery and deployment
in DevOps. There is also the concept
of continuous feedback, where the
impact of releases on customer
experience is regularly measured
and fed back into the development
process.
Customer feedback comes from
various sources. Some, such as
surveys and focus groups, tend to be
expensive and time consuming, and
don’t lend themselves easily to
automation. Others, such as social
sentiment and app ratings, are more
susceptible to automated analysis.
Indeed, given the volume of data and
the number of possible
sources, some kind of automated big
data analysis is almost required to
make sense of it all.
The challenge is automating this with
the help of AI in the same way that
we’re automating testing in
development. It’s arguable that
continuous deployment isn’t truly
continuous unless and until that loop
is closed.
It is possible to see a future where AI
analyzes real user interactions with
an application and automatically
prioritizes updates and fixes based on
business outcomes.
The example on the following page
shows how this sort of approach
could work.
12. Continuous Feedback
COOK, a business that delivers high-
quality frozen meals, wanted to
understand how the performance of its
website was influencing consumer
behavior. It then wanted to use that
insight to inform its development
priorities.
COOK used Eggplant’s synthetic
monitoring solution to identify a slow
server response time that could reach
six seconds, impacting several key
customer journeys.
At the same time, COOK was using
Performance Impact Prediction in
Eggplant’s real user monitoring solution,
which took all the data about visits to the
website and built a model of the
relationship between performance and
visitor behavior.
By entering a new load time based on
Case Study
COOK
Page 012
Analyzing the relationship between application
performance and business outcomes in order to inform
development priorities
what it could achieve by fixing the slow
server response, COOK was able to
predict changes in conversion rate,
bounce rate, and revenue for its entire
user population or individual segments
(e.g. Android users). This suggested that
fixing the problem would result in a
seven percent increase in conversions.
Based on what it learned from real user
monitoring, COOK prioritized fixing the
server response problem ahead of
introducing new functionality.
The resulting performance improvement
delivered exactly what was predicted: a
seven-percent increase in conversion
rate. At the same time, bounce rate fell
by seven percent and engagement
(pages per session) increased by 10
percent.
13. Continuous Feedback
Page 013
Monitoring identifies a
slow piece of
functionality in an app
It also shows that 3% of
iPhone users uninstall the
app after encountering it
...and 5% of Android users
uninstall the app after
encountering it
It also shows that 3% of
iPhone users uninstall the
app after encountering it
Those users account for
$150k lost revenue
Prioritize iPhone app
Fix Android app next
Taken to its logical conclusion, this
effectively leads to ‘self-healing
applications’. In some ways, this isn’t
such a great leap from where we are
now. Releases aren’t pushed to live
unless they pass automated tests. It’s
not going that much further to see
releases rolled back automatically in
response to poor user feedback.
Beyond that, it’s possible to envisage
systems that automatically identify
and fix the offending piece of code,
running simulations of all possible fixes
and anticipating real-user impacts.
None of this takes away from the fact
that most products have a start period,
a sustainment period, and an end-of-
life period. DevOps doesn’t change
that. Part of the communication and
analysis that goes into DevOps is about
ensuring that software is always being
tested for both quality and relevance.
One thing that’s clear is that AI has a
key role to play in analyzing and
drawing insight from the vast amounts
of data in our increasingly complex,
interconnected, software-dependent
world.
How automated analysis of real user behavior can help drive decision making in development
14. About eggplant
Shift Right
At Eggplant we help businesses to
test, monitor and analyze their end-
to-end customer experience and
continuously improve their business
outcomes. We provide business with
award winning software such as the
winner of Codie's Best DevOps tool
2019 - eggplant Digital Automation
Intelligence Suite.
Companies worldwide use Eggplant
to surpass competitors, boost
productivity, and delight customers.
How? By dramatically enhancing the
quality, responsiveness, and
performance of their software
applications across different
interfaces, platforms, browsers, and
devices—including mobile, IoT, and
desktop—in agile, DevOps, and
innovative application and data
environments.
We are a global company serving
more than 650 enterprise customers
in over 30 countries. Sectors include
automotive, defense and aerospace,
financial services, healthcare, media
and entertainment, and retail.
Eggplant is backed by The Carlyle
Group (NASDAQ: CG).www.eggplant.io sales@eggplant.io