Do you know the seven deadly sins of approval - whether you are approving a project to proceed or signing off a deliverable, make sure you know how to get solid approval.
Leadership and the art of receiving feedbackEric De Pooter
A feedback culture is based on the competence of people in receiving feedback. We tend to focus a lot on the skill of giving feedback. The true ( inner ) development lies in the competence of receiving feedback.
Emotional Intelligence is now recognized as an important part of the manager's skill set. Unfortunately, the core of the idea has been hidden in complex workshops and presentations that do little to address the needs of today's manager for actionable information. This presentation is intended for the working manager who needs information that can be applied immediately.
4 Ways To Be More Grateful @ Work & LifeAssertiveWay
Here are 4 ways you can take gratefulness to the next level.
1. Don’t just be grateful in general. Be grateful in specifics.
Express gratefulness in specific terms, for example. “I noticed you’ve been engaging your colleagues into discussions. I appreciate your leadership. It makes my job a lot easier.” Or “I am grateful for sleeping safely.”
2. Don’t take anything for granted.
Don’t take for granted what people that are closest to you do for you daily: the cooking and cleaning from your spouse, growth opportunities given to you by your boss, and experiences provided by parents. Acknowledge each meal, each laundry, each new assignment, each vacation, and each gift.
3. Acknowledge people’s efforts even if you don’t like it.
If an employee is putting effort into a project but is still struggling, if a colleague demonstrates effort to help you but fails, if a loved one is putting effort to change behavior but is having setbacks, acknowledge their efforts instead of judging them. And then offer to help them.
4. Be grateful for the challenges you meet because they give you an opportunity to discover yourself.
Recognize that it is in your journey of overcoming that you will find yourself and encounter some of the most insightful moments in your life.
“Acknowledging the good that you already have in your life is the foundation for all abundance.” – Eckhart Tolle
A Radial Grid / Sun Ray Diagram PowerPoint Template. Used for Capability, Vision and Timeline/Phase Diagrams. Useful for Project Management, Communication Packs, Phases, Stages, Sections and Divisions.
Self Confidence is the knowledge that you can do something and do it well. Self Confidence comes from firsthand knowledge of the task at hand, knowing your strengths and weaknesses, applying your skills to any situation. Self Confidence is extremely important in almost every aspect of our lives. self confidence
Leadership and the art of receiving feedbackEric De Pooter
A feedback culture is based on the competence of people in receiving feedback. We tend to focus a lot on the skill of giving feedback. The true ( inner ) development lies in the competence of receiving feedback.
Emotional Intelligence is now recognized as an important part of the manager's skill set. Unfortunately, the core of the idea has been hidden in complex workshops and presentations that do little to address the needs of today's manager for actionable information. This presentation is intended for the working manager who needs information that can be applied immediately.
4 Ways To Be More Grateful @ Work & LifeAssertiveWay
Here are 4 ways you can take gratefulness to the next level.
1. Don’t just be grateful in general. Be grateful in specifics.
Express gratefulness in specific terms, for example. “I noticed you’ve been engaging your colleagues into discussions. I appreciate your leadership. It makes my job a lot easier.” Or “I am grateful for sleeping safely.”
2. Don’t take anything for granted.
Don’t take for granted what people that are closest to you do for you daily: the cooking and cleaning from your spouse, growth opportunities given to you by your boss, and experiences provided by parents. Acknowledge each meal, each laundry, each new assignment, each vacation, and each gift.
3. Acknowledge people’s efforts even if you don’t like it.
If an employee is putting effort into a project but is still struggling, if a colleague demonstrates effort to help you but fails, if a loved one is putting effort to change behavior but is having setbacks, acknowledge their efforts instead of judging them. And then offer to help them.
4. Be grateful for the challenges you meet because they give you an opportunity to discover yourself.
Recognize that it is in your journey of overcoming that you will find yourself and encounter some of the most insightful moments in your life.
“Acknowledging the good that you already have in your life is the foundation for all abundance.” – Eckhart Tolle
A Radial Grid / Sun Ray Diagram PowerPoint Template. Used for Capability, Vision and Timeline/Phase Diagrams. Useful for Project Management, Communication Packs, Phases, Stages, Sections and Divisions.
Self Confidence is the knowledge that you can do something and do it well. Self Confidence comes from firsthand knowledge of the task at hand, knowing your strengths and weaknesses, applying your skills to any situation. Self Confidence is extremely important in almost every aspect of our lives. self confidence
This year we were privileged to have the Chief Executive Officer of Safe Passage Consulting, Tony Casper, presenting alongside our Employment team. Also joining the seminar, we had members of Kegler Brown’s Workers' Compensation and Medical Marijuana practice areas.
Topics are as follows:
"Surviving Your Worst Fear: Documentation + Employment Litigation"; Jane Gleaves
This presentation will outline best practices for accurate and thorough record-keeping with an eye toward litigation. Jane will discuss the ways employers should document any problematic employees or work-place incidents so that their records can be helpful, rather than harmful, in future litigation. She will give examples of both good and bad documentation practices and illustrate how each can affect an employer’s position against a former employee in a lawsuit.
"Closing the Pay Gap: Case Law + Best Practices for Equal Pay"; Erin Cleary Herbst
Erin will identify and explore the gender gap in employment. She will provide an overview of relevant case law, plus tips and strategies for best practices in dealing with the gender pay gap.
"The Cost of Workplace Violence"; Tony Casper
During this presentation you will learn the effects of violence in the workplace on productivity and your staff. Tony will discuss steps to preventing and mitigating violence in the workplace. Also, he will discuss the importance of having proper policy, a threat assessment team, Physical Security Assessments and quality training.
"A Legal Outlook of Medical Marijuana: What’s On the Horizon?"; Lloyd Pierre-Louis + Randy Mikes
Lloyd + Randy will analyze the potential impact of the legalization of medical marijuana in Ohio. Lloyd will cover issues related to the legal challenges and trends in the medical marijuana industry, discuss the Ohio regulatory environment and statutes, and touch on Ohio court cases. Then, Randy will talk about issues including allowance of claims, return to work, and extent of disability. They will also look at what to expect in terms of regulations and the practical impact legalization may have on employment areas including but not limited to workers’ compensation.
"My Mind’s Playing Tricks on Me!"; Brendan Feheley
Brendan will focus on the intersection between FMLA and the ADA with a special emphasis on mental health conditions. This presentation will examine recent developments regarding certification of and reasonable accommodations for mental health conditions.
I was excited as well as honored when asked to expand my in-service program to include Insurance collections and follow-up. Please see below for more details of the seminar.
Specific Collection / Revenue Generating Seminars for the Provider’s Insurance collectors
Our Exceptional Customer Service / Collection Seminars has included the provider’s insurance collectors, we are developing seminars specific for the provider’s insurance collection / revenue generating associates.
A sample of the additional topics covered in our seminars:
5 W’s for collecting claims.
Call preparation.
Initiation of the call.
The follow-up.
Retorts.
Patient involvement – important to apply “Exceptional Customer Service” principles.
Desired goals of the insurance revenue generating seminars:
Increase cash flow
Reduce “days”
Identify and reduce insurance carriers with slow payment history.
Reverse carrier’s elongated remittance habits or culture.
Build and re-new a robust, tenacious insurance revenue generating team.
What is self-confidence?
Self-confidence is an attitude about your skills and abilities. It means you accept and trust yourself and have a sense of control in your life. You know your strengths and weakness well, and have a positive view of yourself. You set realistic expectations and goals, communicate assertively, and can handle criticism.
Graham Zahoruiko, an experienced entrepreneur, explains the thoughts that run through his head before deciding whether or not to take on a new commitment.
How To Acquire A Higher Self Confidence LevelPat B
Free Report On Positive Thoughts- http://europeansafelist.com/ar/t.php?id=689
You may be asking yourself, how can I acquire a higher self confidence level? Well, gaining self confidence is something that can not only help you in all your different walks of life, it can increase your level of living. #howtoacquireselfconfidence, #positvethinking
How To Not Take Being Judged Too Seriously - To Be More Confident And Stop Wo...AssertiveWay
Do you always feel like you’re being judged by others? Do you feel like people judge you unfairly? Does it bother you?
You can’t stop others from judging you, but you can police it. Judgement reveals more about the person judging than the person being judged. Don’t let it ruin your day.
People do a poor job judging others because they have limited information and have biases.
Judgement always feels like a threat, but usually isn’t. Not all judgement is equal. Assess who, what, and when judgement matters.
Here are 12 questions to help you not take judgment seriously.
1. Will their judgement matter 3 years from now?
2. Can their judgement cause you any real harm?
3. Does the judgement have any significant meaning for you?
4. Are they actually judging you?
5. Do you admire and respect them?
6. Are they well intentioned?
7. Are they knowledgeable enough?
8. Do they understand your perspective?
9. Do you agree with their expectation of you?
10. Do you want feedback on that topic now?
11. Is the way they are delivering judgment serving you?
12. What does someone that you actually admire and respect think of you?
When judgement matters, engage in dialogue, ask for honest opinion, specific examples, and suggestions.
For the full article, mp3, visuals, and quotes go to: https://assertiveway.com/how-to-stop-feeling-like-you-are-being-judged
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Integrity in leadership builds trust by ensuring consistency between words an...Ram V Chary
Integrity in leadership builds trust by ensuring consistency between words and actions, making leaders reliable and credible. It also ensures ethical decision-making, which fosters a positive organizational culture and promotes long-term success. #RamVChary
Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
This year we were privileged to have the Chief Executive Officer of Safe Passage Consulting, Tony Casper, presenting alongside our Employment team. Also joining the seminar, we had members of Kegler Brown’s Workers' Compensation and Medical Marijuana practice areas.
Topics are as follows:
"Surviving Your Worst Fear: Documentation + Employment Litigation"; Jane Gleaves
This presentation will outline best practices for accurate and thorough record-keeping with an eye toward litigation. Jane will discuss the ways employers should document any problematic employees or work-place incidents so that their records can be helpful, rather than harmful, in future litigation. She will give examples of both good and bad documentation practices and illustrate how each can affect an employer’s position against a former employee in a lawsuit.
"Closing the Pay Gap: Case Law + Best Practices for Equal Pay"; Erin Cleary Herbst
Erin will identify and explore the gender gap in employment. She will provide an overview of relevant case law, plus tips and strategies for best practices in dealing with the gender pay gap.
"The Cost of Workplace Violence"; Tony Casper
During this presentation you will learn the effects of violence in the workplace on productivity and your staff. Tony will discuss steps to preventing and mitigating violence in the workplace. Also, he will discuss the importance of having proper policy, a threat assessment team, Physical Security Assessments and quality training.
"A Legal Outlook of Medical Marijuana: What’s On the Horizon?"; Lloyd Pierre-Louis + Randy Mikes
Lloyd + Randy will analyze the potential impact of the legalization of medical marijuana in Ohio. Lloyd will cover issues related to the legal challenges and trends in the medical marijuana industry, discuss the Ohio regulatory environment and statutes, and touch on Ohio court cases. Then, Randy will talk about issues including allowance of claims, return to work, and extent of disability. They will also look at what to expect in terms of regulations and the practical impact legalization may have on employment areas including but not limited to workers’ compensation.
"My Mind’s Playing Tricks on Me!"; Brendan Feheley
Brendan will focus on the intersection between FMLA and the ADA with a special emphasis on mental health conditions. This presentation will examine recent developments regarding certification of and reasonable accommodations for mental health conditions.
I was excited as well as honored when asked to expand my in-service program to include Insurance collections and follow-up. Please see below for more details of the seminar.
Specific Collection / Revenue Generating Seminars for the Provider’s Insurance collectors
Our Exceptional Customer Service / Collection Seminars has included the provider’s insurance collectors, we are developing seminars specific for the provider’s insurance collection / revenue generating associates.
A sample of the additional topics covered in our seminars:
5 W’s for collecting claims.
Call preparation.
Initiation of the call.
The follow-up.
Retorts.
Patient involvement – important to apply “Exceptional Customer Service” principles.
Desired goals of the insurance revenue generating seminars:
Increase cash flow
Reduce “days”
Identify and reduce insurance carriers with slow payment history.
Reverse carrier’s elongated remittance habits or culture.
Build and re-new a robust, tenacious insurance revenue generating team.
What is self-confidence?
Self-confidence is an attitude about your skills and abilities. It means you accept and trust yourself and have a sense of control in your life. You know your strengths and weakness well, and have a positive view of yourself. You set realistic expectations and goals, communicate assertively, and can handle criticism.
Graham Zahoruiko, an experienced entrepreneur, explains the thoughts that run through his head before deciding whether or not to take on a new commitment.
How To Acquire A Higher Self Confidence LevelPat B
Free Report On Positive Thoughts- http://europeansafelist.com/ar/t.php?id=689
You may be asking yourself, how can I acquire a higher self confidence level? Well, gaining self confidence is something that can not only help you in all your different walks of life, it can increase your level of living. #howtoacquireselfconfidence, #positvethinking
How To Not Take Being Judged Too Seriously - To Be More Confident And Stop Wo...AssertiveWay
Do you always feel like you’re being judged by others? Do you feel like people judge you unfairly? Does it bother you?
You can’t stop others from judging you, but you can police it. Judgement reveals more about the person judging than the person being judged. Don’t let it ruin your day.
People do a poor job judging others because they have limited information and have biases.
Judgement always feels like a threat, but usually isn’t. Not all judgement is equal. Assess who, what, and when judgement matters.
Here are 12 questions to help you not take judgment seriously.
1. Will their judgement matter 3 years from now?
2. Can their judgement cause you any real harm?
3. Does the judgement have any significant meaning for you?
4. Are they actually judging you?
5. Do you admire and respect them?
6. Are they well intentioned?
7. Are they knowledgeable enough?
8. Do they understand your perspective?
9. Do you agree with their expectation of you?
10. Do you want feedback on that topic now?
11. Is the way they are delivering judgment serving you?
12. What does someone that you actually admire and respect think of you?
When judgement matters, engage in dialogue, ask for honest opinion, specific examples, and suggestions.
For the full article, mp3, visuals, and quotes go to: https://assertiveway.com/how-to-stop-feeling-like-you-are-being-judged
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
Integrity in leadership builds trust by ensuring consistency between words an...Ram V Chary
Integrity in leadership builds trust by ensuring consistency between words and actions, making leaders reliable and credible. It also ensures ethical decision-making, which fosters a positive organizational culture and promotes long-term success. #RamVChary
Comparing Stability and Sustainability in Agile SystemsRob Healy
Copy of the presentation given at XP2024 based on a research paper.
In this paper we explain wat overwork is and the physical and mental health risks associated with it.
We then explore how overwork relates to system stability and inventory.
Finally there is a call to action for Team Leads / Scrum Masters / Managers to measure and monitor excess work for individual teams.
Employment PracticesRegulation and Multinational CorporationsRoopaTemkar
Employment PracticesRegulation and Multinational Corporations
Strategic decision making within MNCs constrained or determined by the implementation of laws and codes of practice and by pressure from political actors. Managers in MNCs have to make choices that are shaped by gvmt. intervention and the local economy.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Specific ServPoints should be tailored for restaurants in all food service segments. Your ServPoints should be the centerpiece of brand delivery training (guest service) and align with your brand position and marketing initiatives, especially in high-labor-cost conditions.
408-784-7371
Foodservice Consulting + Design
Enriching engagement with ethical review processesstrikingabalance
New ethics review processes at the University of Bath. Presented at the 8th World Conference on Research Integrity by Filipa Vance, Head of Research Governance and Compliance at the University of Bath. June 2024, Athens
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Org Design is a core skill to be mastered by management for any successful org change.
Org Topologies™ in its essence is a two-dimensional space with 16 distinctive boxes - atomic organizational archetypes. That space helps you to plot your current operating model by positioning individuals, departments, and teams on the map. This will give a profound understanding of the performance of your value-creating organizational ecosystem.
1. The Seven Deadly Sins of
Approval
An extract from my new book -
Kick-Ass Project Management by Kevin McAleer
2. The Seven Deadly Sins of Approval
Projects require approval at various points along the way
to ensure people agree and commit to decisions.
Its therefore really important that approval is defined and
agreed before it is asked for.
APPROVAL MUST BE BY ACTIVE
AGREEMENT.
3. Approval cannot be:
By proxy
By default
By time out
By silence or lack of reply
In absentia
By word of mouth only
Without evidence of agreement
4. Approval cannot be by proxy
Because the delegated person
may not hold the same view as
the actual approver
5. Approval cannot be by default
Because this may be a straight
forward mistake
6. Approval cannot be by time out
The approver may be on leave,
sick or otherwise unavailable –
they may still have a valid view on
the thing being approved.
7. Approval cannot be by silence or lack of
reply
How do you know they actually
approve if they haven't responded.
Maybe they emailed reasons to
reject the approval and you haven't
received it yet.
8. Approval cannot be by In absentia
They may not have been able to
make the approval meeting, but
have a very good reason to object
to the approval that you do not
know about.
9. Approval cannot be by word of mouth
only
People often forget what they
agreed to.
10. Approval cannot be without evidence of
agreement
You got that in writing, right?
11. Positive Agreement
Approval is by positive, present
agreement between the parties
involved.
It is also recorded and stored in a
location where people can find it
and refer to it.
12. For more Kick-Ass Project
Management advice,
tips and tricks - Visit:
http://www.kickasspmbook.com
By Kevin McAleer, Copyright 2014 Advice Factory Ltd