SlideShare a Scribd company logo
Jain Estates Oncor International
The role of empathy in real estate brokerage
It will have happened to you, as part of your profession as a real estate agent, to come across a
particularly hostile person. This leads to a series of consequences. Not least, it can have an impact on
the relationship with customers. How can a conflict be prevented in these circumstances?
In the field of real estate brokerage, developing a good understanding and communication skills can
really make a difference.
The core business of the real estate agents in Delhiis built on human relationships, between colleagues
or with customers. Social capital is the basis of commercial activity, and it all starts with interpersonal
relationships.
From the first appointment, a dialogue is established, a contact with another person who has specific
needs and methods, often different from ours. But entering immediately into empathy with those we
face, this can facilitate the relationship and be decisive in the success of a negotiation or a collaboration.
What does it imply, in practice, to be empathetic?
We can summarize the concept of empathy in the following points:
· Listen and understand the needs and needs of the person;
· Communicate effectively and without bullying the other;
· Be open to finding solutions that can be satisfying for everyone.
Referring to the real estate reality, the human relationship is necessarily involved. This includes both the
relationship between colleagues and between agents and customers.
Listening and understanding imply knowing how to prepare yourself for collaboration with those who
are in front of you, excluding any emotional and personal attitude (sympathy, antipathy) and avoiding
hiding behind your needs, points of view or moral judgments. This is enough, at times, to prevent
misunderstandings that could lead to conflicts.
· Communication plays an essential role: using a language understandable to your interlocutor
allows you to connect.
· Flexibility and adaptation are the key to opening a constructive relationship.
· In the commercial, empathy is the ingredient that cannot miss such a good seller because you
can build a beneficial relationship for all parties involved.
The advantages of being empathic
All these factors contribute to creating productive and lasting relationships and help prevent conflict
situations. The positive aspects can be found in different areas.
One example is the fact that many customers prefer to buy products or services from companies that
they perceive as 'empathetic' through marketing actions aimed at emphasizing attention to consumer
needs.
Is there still reason to consider hiring a real estate agent in 2019?
Now, what can a real estate agents in Noidado that you could not do yourself in 2019? The broker still
has several strings to his bow and can be an indispensable ally. The problem is that there are still too
many ostrich brokers who do not want to adapt to the information age. We are in a period of transition,
society has never evolved so quickly, and sometimes it can be hard to follow.
The real problem is that some brokers continue to live in the past! Most industries are currently facing
this reality. Technology changes everything! We understand that it's very hard to change when you have
been working the same way for 30 years.
In conclusion, training in being empathetic improves relationships and increases productivity.
https://www.jainoncor.com/

More Related Content

Similar to The role of empathy in real estate brokerage

Negotiation Skills.
Negotiation Skills.Negotiation Skills.
Negotiation Skills.
Preston Healthcare Consulting
 
Module 4 - BackgroundThird Party Intervention and Global Negot.docx
Module 4 - BackgroundThird Party Intervention and Global Negot.docxModule 4 - BackgroundThird Party Intervention and Global Negot.docx
Module 4 - BackgroundThird Party Intervention and Global Negot.docx
jacmariek5
 
Interpersonal Skills
Interpersonal SkillsInterpersonal Skills
Interpersonal Skills
Syeda Azra
 
Partnering in the Cloud
Partnering in the Cloud Partnering in the Cloud
Partnering in the Cloud
Jerod Powell
 
Partnering in the Cloud and Digital Transformation Era
Partnering in the Cloud and Digital Transformation EraPartnering in the Cloud and Digital Transformation Era
Partnering in the Cloud and Digital Transformation Era
Jerod Powell
 
Successful Networking
Successful NetworkingSuccessful Networking
Successful Networking
Ali SABKAR
 
Successful Networking
Successful NetworkingSuccessful Networking
Successful Networking
MarketingatBahrain
 
05 managing conflict in organizations and dealing with unethical choices c...
05 managing conflict in organizations and  dealing with unethical choices   c...05 managing conflict in organizations and  dealing with unethical choices   c...
05 managing conflict in organizations and dealing with unethical choices c...
Nevion
 
Mortgage Coach Scripts 2016
Mortgage Coach Scripts 2016Mortgage Coach Scripts 2016
Mortgage Coach Scripts 2016
Mortgage Coach
 
Top 10 Negotiation Skills That Are Important for Success | Future Education M...
Top 10 Negotiation Skills That Are Important for Success | Future Education M...Top 10 Negotiation Skills That Are Important for Success | Future Education M...
Top 10 Negotiation Skills That Are Important for Success | Future Education M...
Future Education Magazine
 
Dita robert
Dita robertDita robert
Dita robert
Dita Robert
 
How To Thrive As A Property Management Professional In A Competitive Market.pdf
How To Thrive As A Property Management Professional In A Competitive Market.pdfHow To Thrive As A Property Management Professional In A Competitive Market.pdf
How To Thrive As A Property Management Professional In A Competitive Market.pdf
RE Professionals
 
International business negotiations
International business negotiationsInternational business negotiations
International business negotiations
Malik Awan
 
Selection of Right Partner in Business or Partnership firm
Selection of Right Partner in Business or Partnership firm Selection of Right Partner in Business or Partnership firm
Selection of Right Partner in Business or Partnership firm
DHIRU PRASHANT SAH
 
TMA World Viewpoint 32: Behaviours that can develop and maintain trust in the...
TMA World Viewpoint 32: Behaviours that can develop and maintain trust in the...TMA World Viewpoint 32: Behaviours that can develop and maintain trust in the...
TMA World Viewpoint 32: Behaviours that can develop and maintain trust in the...
TMA World
 
The value of being human spring 2018
The value of being human spring 2018The value of being human spring 2018
The value of being human spring 2018
Steve Potiphar (Call it selling)
 
How to become a really good real estate agent
How to become a really good real estate agentHow to become a really good real estate agent
How to become a really good real estate agent
donedat
 
How to Do Networking That Actually Gets Results
How to Do Networking That Actually Gets ResultsHow to Do Networking That Actually Gets Results
How to Do Networking That Actually Gets Results
Financial Poise
 

Similar to The role of empathy in real estate brokerage (18)

Negotiation Skills.
Negotiation Skills.Negotiation Skills.
Negotiation Skills.
 
Module 4 - BackgroundThird Party Intervention and Global Negot.docx
Module 4 - BackgroundThird Party Intervention and Global Negot.docxModule 4 - BackgroundThird Party Intervention and Global Negot.docx
Module 4 - BackgroundThird Party Intervention and Global Negot.docx
 
Interpersonal Skills
Interpersonal SkillsInterpersonal Skills
Interpersonal Skills
 
Partnering in the Cloud
Partnering in the Cloud Partnering in the Cloud
Partnering in the Cloud
 
Partnering in the Cloud and Digital Transformation Era
Partnering in the Cloud and Digital Transformation EraPartnering in the Cloud and Digital Transformation Era
Partnering in the Cloud and Digital Transformation Era
 
Successful Networking
Successful NetworkingSuccessful Networking
Successful Networking
 
Successful Networking
Successful NetworkingSuccessful Networking
Successful Networking
 
05 managing conflict in organizations and dealing with unethical choices c...
05 managing conflict in organizations and  dealing with unethical choices   c...05 managing conflict in organizations and  dealing with unethical choices   c...
05 managing conflict in organizations and dealing with unethical choices c...
 
Mortgage Coach Scripts 2016
Mortgage Coach Scripts 2016Mortgage Coach Scripts 2016
Mortgage Coach Scripts 2016
 
Top 10 Negotiation Skills That Are Important for Success | Future Education M...
Top 10 Negotiation Skills That Are Important for Success | Future Education M...Top 10 Negotiation Skills That Are Important for Success | Future Education M...
Top 10 Negotiation Skills That Are Important for Success | Future Education M...
 
Dita robert
Dita robertDita robert
Dita robert
 
How To Thrive As A Property Management Professional In A Competitive Market.pdf
How To Thrive As A Property Management Professional In A Competitive Market.pdfHow To Thrive As A Property Management Professional In A Competitive Market.pdf
How To Thrive As A Property Management Professional In A Competitive Market.pdf
 
International business negotiations
International business negotiationsInternational business negotiations
International business negotiations
 
Selection of Right Partner in Business or Partnership firm
Selection of Right Partner in Business or Partnership firm Selection of Right Partner in Business or Partnership firm
Selection of Right Partner in Business or Partnership firm
 
TMA World Viewpoint 32: Behaviours that can develop and maintain trust in the...
TMA World Viewpoint 32: Behaviours that can develop and maintain trust in the...TMA World Viewpoint 32: Behaviours that can develop and maintain trust in the...
TMA World Viewpoint 32: Behaviours that can develop and maintain trust in the...
 
The value of being human spring 2018
The value of being human spring 2018The value of being human spring 2018
The value of being human spring 2018
 
How to become a really good real estate agent
How to become a really good real estate agentHow to become a really good real estate agent
How to become a really good real estate agent
 
How to Do Networking That Actually Gets Results
How to Do Networking That Actually Gets ResultsHow to Do Networking That Actually Gets Results
How to Do Networking That Actually Gets Results
 

Recently uploaded

SVN Live 6.17.24 Weekly Property Broadcast
SVN Live 6.17.24 Weekly Property BroadcastSVN Live 6.17.24 Weekly Property Broadcast
SVN Live 6.17.24 Weekly Property Broadcast
SVN International Corp.
 
原版制作(Greenwich毕业证书)格林威治大学毕业证PDF成绩单一模一样
原版制作(Greenwich毕业证书)格林威治大学毕业证PDF成绩单一模一样原版制作(Greenwich毕业证书)格林威治大学毕业证PDF成绩单一模一样
原版制作(Greenwich毕业证书)格林威治大学毕业证PDF成绩单一模一样
a7xjm8n4
 
Living in an UBER World - June '24 Sales Meeting
Living in an UBER World - June '24 Sales MeetingLiving in an UBER World - June '24 Sales Meeting
Living in an UBER World - June '24 Sales Meeting
Tom Blefko
 
Dholera Smart City Latest Development Status 2024.pdf
Dholera Smart City Latest Development Status 2024.pdfDholera Smart City Latest Development Status 2024.pdf
Dholera Smart City Latest Development Status 2024.pdf
Shivgan Infratech
 
BEST FARMLAND FOR SALE | FARM PLOTS NEAR BANGALORE | KANAKAPURA | CHICKKABALP...
BEST FARMLAND FOR SALE | FARM PLOTS NEAR BANGALORE | KANAKAPURA | CHICKKABALP...BEST FARMLAND FOR SALE | FARM PLOTS NEAR BANGALORE | KANAKAPURA | CHICKKABALP...
BEST FARMLAND FOR SALE | FARM PLOTS NEAR BANGALORE | KANAKAPURA | CHICKKABALP...
knox groups real estate
 
AVRUPA KONUTLARI ESENTEPE - ENGLISH - Listing Turkey
AVRUPA KONUTLARI ESENTEPE - ENGLISH - Listing TurkeyAVRUPA KONUTLARI ESENTEPE - ENGLISH - Listing Turkey
AVRUPA KONUTLARI ESENTEPE - ENGLISH - Listing Turkey
Listing Turkey
 
Deed 3754 S Honeysuckle Mesa AZ 85212 owner Shawn Freeman - Pamela Brown Nota...
Deed 3754 S Honeysuckle Mesa AZ 85212 owner Shawn Freeman - Pamela Brown Nota...Deed 3754 S Honeysuckle Mesa AZ 85212 owner Shawn Freeman - Pamela Brown Nota...
Deed 3754 S Honeysuckle Mesa AZ 85212 owner Shawn Freeman - Pamela Brown Nota...
olgashriki
 
Stark Builders: Where Quality Meets Craftsmanship!
Stark Builders: Where Quality Meets Craftsmanship!Stark Builders: Where Quality Meets Craftsmanship!
Stark Builders: Where Quality Meets Craftsmanship!
shuilykhatunnil
 
SVN Live 6.10.24 Weekly Property Broadcast
SVN Live 6.10.24 Weekly Property BroadcastSVN Live 6.10.24 Weekly Property Broadcast
SVN Live 6.10.24 Weekly Property Broadcast
SVN International Corp.
 

Recently uploaded (9)

SVN Live 6.17.24 Weekly Property Broadcast
SVN Live 6.17.24 Weekly Property BroadcastSVN Live 6.17.24 Weekly Property Broadcast
SVN Live 6.17.24 Weekly Property Broadcast
 
原版制作(Greenwich毕业证书)格林威治大学毕业证PDF成绩单一模一样
原版制作(Greenwich毕业证书)格林威治大学毕业证PDF成绩单一模一样原版制作(Greenwich毕业证书)格林威治大学毕业证PDF成绩单一模一样
原版制作(Greenwich毕业证书)格林威治大学毕业证PDF成绩单一模一样
 
Living in an UBER World - June '24 Sales Meeting
Living in an UBER World - June '24 Sales MeetingLiving in an UBER World - June '24 Sales Meeting
Living in an UBER World - June '24 Sales Meeting
 
Dholera Smart City Latest Development Status 2024.pdf
Dholera Smart City Latest Development Status 2024.pdfDholera Smart City Latest Development Status 2024.pdf
Dholera Smart City Latest Development Status 2024.pdf
 
BEST FARMLAND FOR SALE | FARM PLOTS NEAR BANGALORE | KANAKAPURA | CHICKKABALP...
BEST FARMLAND FOR SALE | FARM PLOTS NEAR BANGALORE | KANAKAPURA | CHICKKABALP...BEST FARMLAND FOR SALE | FARM PLOTS NEAR BANGALORE | KANAKAPURA | CHICKKABALP...
BEST FARMLAND FOR SALE | FARM PLOTS NEAR BANGALORE | KANAKAPURA | CHICKKABALP...
 
AVRUPA KONUTLARI ESENTEPE - ENGLISH - Listing Turkey
AVRUPA KONUTLARI ESENTEPE - ENGLISH - Listing TurkeyAVRUPA KONUTLARI ESENTEPE - ENGLISH - Listing Turkey
AVRUPA KONUTLARI ESENTEPE - ENGLISH - Listing Turkey
 
Deed 3754 S Honeysuckle Mesa AZ 85212 owner Shawn Freeman - Pamela Brown Nota...
Deed 3754 S Honeysuckle Mesa AZ 85212 owner Shawn Freeman - Pamela Brown Nota...Deed 3754 S Honeysuckle Mesa AZ 85212 owner Shawn Freeman - Pamela Brown Nota...
Deed 3754 S Honeysuckle Mesa AZ 85212 owner Shawn Freeman - Pamela Brown Nota...
 
Stark Builders: Where Quality Meets Craftsmanship!
Stark Builders: Where Quality Meets Craftsmanship!Stark Builders: Where Quality Meets Craftsmanship!
Stark Builders: Where Quality Meets Craftsmanship!
 
SVN Live 6.10.24 Weekly Property Broadcast
SVN Live 6.10.24 Weekly Property BroadcastSVN Live 6.10.24 Weekly Property Broadcast
SVN Live 6.10.24 Weekly Property Broadcast
 

The role of empathy in real estate brokerage

  • 1. Jain Estates Oncor International The role of empathy in real estate brokerage It will have happened to you, as part of your profession as a real estate agent, to come across a particularly hostile person. This leads to a series of consequences. Not least, it can have an impact on the relationship with customers. How can a conflict be prevented in these circumstances? In the field of real estate brokerage, developing a good understanding and communication skills can really make a difference. The core business of the real estate agents in Delhiis built on human relationships, between colleagues or with customers. Social capital is the basis of commercial activity, and it all starts with interpersonal relationships. From the first appointment, a dialogue is established, a contact with another person who has specific needs and methods, often different from ours. But entering immediately into empathy with those we face, this can facilitate the relationship and be decisive in the success of a negotiation or a collaboration. What does it imply, in practice, to be empathetic?
  • 2. We can summarize the concept of empathy in the following points: · Listen and understand the needs and needs of the person; · Communicate effectively and without bullying the other; · Be open to finding solutions that can be satisfying for everyone. Referring to the real estate reality, the human relationship is necessarily involved. This includes both the relationship between colleagues and between agents and customers. Listening and understanding imply knowing how to prepare yourself for collaboration with those who are in front of you, excluding any emotional and personal attitude (sympathy, antipathy) and avoiding hiding behind your needs, points of view or moral judgments. This is enough, at times, to prevent misunderstandings that could lead to conflicts. · Communication plays an essential role: using a language understandable to your interlocutor allows you to connect. · Flexibility and adaptation are the key to opening a constructive relationship. · In the commercial, empathy is the ingredient that cannot miss such a good seller because you can build a beneficial relationship for all parties involved. The advantages of being empathic All these factors contribute to creating productive and lasting relationships and help prevent conflict situations. The positive aspects can be found in different areas. One example is the fact that many customers prefer to buy products or services from companies that they perceive as 'empathetic' through marketing actions aimed at emphasizing attention to consumer needs. Is there still reason to consider hiring a real estate agent in 2019? Now, what can a real estate agents in Noidado that you could not do yourself in 2019? The broker still has several strings to his bow and can be an indispensable ally. The problem is that there are still too many ostrich brokers who do not want to adapt to the information age. We are in a period of transition, society has never evolved so quickly, and sometimes it can be hard to follow.
  • 3. The real problem is that some brokers continue to live in the past! Most industries are currently facing this reality. Technology changes everything! We understand that it's very hard to change when you have been working the same way for 30 years. In conclusion, training in being empathetic improves relationships and increases productivity. https://www.jainoncor.com/