SlideShare a Scribd company logo
HOW TO GROW
YOUR BUSINESS
USING A
BRAND FOCUSED
VALUE LADDER
ProfessionalIMPACTDesign.com @professional_impact
01
WHAT
IS A
VALUE
LADDER?
ProfessionalIMPACTDesign.com @professional_impact
02
A VALUE LADDER
HELPS YOU ATTRACT
YOUR IDEAL CUSTOMER
AND BUILD LOYALTY
1
2
3
4
BY PROVIDING VALUE
IN STEPS
Value
£ LTV = Lifetime Customer Value
(How much your customer is worth to your business)
ProfessionalIMPACTDesign.com @professional_impact
03
FREE Offer
promotion
to attract
ideal
customer.
%Off next
Purchase or
Visit
Brand led meaningful experiences
at each step of purchase
Sign up to
email.
Become a
member etc
(Margin Maker)
Sale of higher
priced products/
services
£ LTV = Lifetime Customer Value
Value
ProfessionalIMPACTDesign.com @professional_impact
04
TeethCleaning
Whitening
Retainer
Cosmetic
£££
Dentist Value Ladder
6 Month Check Ups
£---£---£---£---£---£
Value
ProfessionalIMPACTDesign.com @professional_impact
05
EXAMPLE
EXERCISE
What value can you
bring to each step
of your ideal
customers
journey?
ProfessionalIMPACTDesign.com @professional_impact
06
TIP
Look at what successful
brands in your market do
to bring value to their
customers. Your
ladder can have any number
of steps unique to your brand.
Just make sure you provide
value at each step.
ProfessionalIMPACTDesign.com @professional_impact
07
REMEMBER!
Get it right and youʻll
build a loyal customer
base promoting your
brand and helping
your business grow
ProfessionalIMPACTDesign.com @professional_impact
08
@professional_impact
for more strategic brand design tips
09
ProfessionalIMPACTDesign.com @professional_impact
Follow

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The POWER of VALUE LADDERS and SALES FUNNELS: Professional IMPACT Design