The document provides guidance for an incoming organization president's first 100 days in office. It emphasizes the importance of immediately beginning to work hard and successfully through developing a team, creating a plan, and advancing the organization's mission. The president is advised to identify benchmarks and communicate effectively to engage others in supporting the organization's goals. Overall, the document aims to help the new president start their term strongly and build momentum to last the entire year.
Planning A Productive & Efficient Board Retreat Acce Chamber Executive Ma...joecozart
To get the most out of a board retreat, thorough planning is important. Key aspects of planning include clarifying the vision and goals for the retreat, engaging board members in the planning process, allocating sufficient time, selecting an appropriate facilitator, and following up after the retreat to ensure goals are implemented. Engaging the board early allows the retreat agenda to better reflect their priorities and increases participation.
This chapter clarifies the traditional concept of Human Resources with Human Capital. Human Capital views people as assets for what knowledge and skills they bring to a company. While the term, Human Resources, seems like a synonymous definition with Human Capital, over the past few decades, HR has developed into a term used to describe the management of people. Human Capital, on the other hand, recognizes a business leader’s need to surround themselves with other knowledgeable people who possess experiences in specific areas of specialization to help their company succeed. In short, business managers manage projects, materials and time. Business leaders inspire and guide people.
The document discusses lessons learned from a course on corporate governance and their importance for the student as a future board member of their family business. The key lessons are: [1] the board's role in protecting the company's future; [2] the board's independence from management; [3] avoiding management representatives on the board; [4] having a non-CEO board chair; and [5] the board maintaining an independent view of the company. These lessons will influence the student by helping them focus on important issues, share knowledge fairly, and appreciate external board members' perspectives. Suggestions for improving the course include discussing cases from developing economies and family businesses.
Most managers find themselves in a conflicting position - having tasks delegated to them by senior management but being reluctant to delegate tasks to their own subordinates. This leads to a lack of autonomy throughout the organization. The article suggests that managers and organizations must change their management style by helping employees see their work as responsibilities rather than just tasks. This involves clearly communicating expectations, providing feedback, and encouraging employees to think about how to improve and contribute beyond just completing tasks. Framing work as responsibilities can make jobs more engaging and help the organization by fostering innovation from employees.
Working groups abound in public health, but how do you make them work? Some reflections on working within and coordinating a variety of working groups over the past 15 years.
BBVA's Participative Management Style Guide translated by me and disseminated internally within BBVA's management hierarchy. Features role plays and examples. Well worth a look!
The document discusses leadership best practices shared by leaders in the cold storage industry. It identifies influencing leaders that several of the individuals cited, such as Margaret Thatcher. It also outlines leadership practices these leaders follow, such as listening to employees, giving credit to others, and knowing your own strengths. The document additionally notes things leaders should avoid, like making assumptions, being too rigid in rules, trying to change people, targeting groups instead of individuals, and doing tasks others can handle. Overall it promotes the importance of learning leadership skills from mentors and outlines effective leadership strategies.
Planning A Productive & Efficient Board Retreat Acce Chamber Executive Ma...joecozart
To get the most out of a board retreat, thorough planning is important. Key aspects of planning include clarifying the vision and goals for the retreat, engaging board members in the planning process, allocating sufficient time, selecting an appropriate facilitator, and following up after the retreat to ensure goals are implemented. Engaging the board early allows the retreat agenda to better reflect their priorities and increases participation.
This chapter clarifies the traditional concept of Human Resources with Human Capital. Human Capital views people as assets for what knowledge and skills they bring to a company. While the term, Human Resources, seems like a synonymous definition with Human Capital, over the past few decades, HR has developed into a term used to describe the management of people. Human Capital, on the other hand, recognizes a business leader’s need to surround themselves with other knowledgeable people who possess experiences in specific areas of specialization to help their company succeed. In short, business managers manage projects, materials and time. Business leaders inspire and guide people.
The document discusses lessons learned from a course on corporate governance and their importance for the student as a future board member of their family business. The key lessons are: [1] the board's role in protecting the company's future; [2] the board's independence from management; [3] avoiding management representatives on the board; [4] having a non-CEO board chair; and [5] the board maintaining an independent view of the company. These lessons will influence the student by helping them focus on important issues, share knowledge fairly, and appreciate external board members' perspectives. Suggestions for improving the course include discussing cases from developing economies and family businesses.
Most managers find themselves in a conflicting position - having tasks delegated to them by senior management but being reluctant to delegate tasks to their own subordinates. This leads to a lack of autonomy throughout the organization. The article suggests that managers and organizations must change their management style by helping employees see their work as responsibilities rather than just tasks. This involves clearly communicating expectations, providing feedback, and encouraging employees to think about how to improve and contribute beyond just completing tasks. Framing work as responsibilities can make jobs more engaging and help the organization by fostering innovation from employees.
Working groups abound in public health, but how do you make them work? Some reflections on working within and coordinating a variety of working groups over the past 15 years.
BBVA's Participative Management Style Guide translated by me and disseminated internally within BBVA's management hierarchy. Features role plays and examples. Well worth a look!
The document discusses leadership best practices shared by leaders in the cold storage industry. It identifies influencing leaders that several of the individuals cited, such as Margaret Thatcher. It also outlines leadership practices these leaders follow, such as listening to employees, giving credit to others, and knowing your own strengths. The document additionally notes things leaders should avoid, like making assumptions, being too rigid in rules, trying to change people, targeting groups instead of individuals, and doing tasks others can handle. Overall it promotes the importance of learning leadership skills from mentors and outlines effective leadership strategies.
The document provides an overview of a conference for new managers and leaders. It discusses tools and approaches for transitioning into management roles, understanding personal tendencies, and creating motivating environments for employees. It emphasizes the importance of communication, setting clear expectations, understanding employees' strengths and needs, and focusing on people. The document also provides examples of goals and disciplines for new managers to focus on in their first year.
Confessions Of A New CEO: Lessons Learned In My First YearMegan Denhardt
The document provides 10 tips for new CEOs in their first year. The tips include preparing for the first day by learning about the organization and assembling a support team, setting priorities and managing expectations, developing a strategic plan with board input, communicating effectively, hiring the right people, defining and modeling the new organizational culture, managing time well, and overcoming potential burnout. Contact information is provided for follow up.
Organizational design involves creating roles, processes, and structures to achieve organizational goals. It is more than just positioning boxes on an org chart - it directly impacts employees' jobs and the firm's ability to realize its strategy. Success comes from building on strengths, going beyond traditional structures, clearly defining roles, developing employees, and supporting a culture of learning. Failure can result from not clarifying goals, structuring around individuals rather than business needs, causing unnecessary disruption, and making decisions outside the agreed-upon process.
Organizational design involves creating roles, processes, and structures to achieve organizational goals. It is more than just positioning boxes on an organizational chart - it directly impacts employees' jobs and the firm's ability to achieve its strategic objectives. Success comes from building on strengths, going beyond traditional structures, clearly defining roles, developing employees, and supporting a culture of learning. Failure can result from not establishing goals, structuring around individuals rather than business needs, causing unnecessary disruption, and compromising the agreed-upon design process.
California Society of Association Executives: Talking Up Elevating Board Perf...Holly Duckworth
(1) Holly Duckworth discussed strategies for elevating board conversations to unleash board performance, including inspiring the right people and skills in volunteer leader roles, building a business plan tied to key organizational drivers, and structuring follow-up meeting agendas strategically.
(2) An effective board educates, connects, inspires, and decides how to achieve organizational goals by putting the right people in seats with clear job descriptions, sharing the vision and goals, and keeping conversations focused on strategic issues.
(3) Duckworth provided tips for strategic board conversations including asking the right questions, documenting goals and processes, and celebrating successes.
The document discusses the importance of a leader's first 90 days in a new role. It outlines 10 steps for success during this critical period: 1) Prepare yourself for the new role, 2) Accelerate your learning of the organization, 3) Match your strategy to the situation, 4) Secure early wins, 5) Negotiate success with your supervisor, 6) Achieve alignment of resources with objectives, 7) Build your team, 8) Consider building coalitions, 9) Keep your work-life balance, and 10) Accelerate engagement of all stakeholders in the transition. Following these steps can help a new leader establish credibility, gain acceptance, and develop a unified vision to set their organization up for future success.
The document describes the results of a Team Management Profile assessment for an individual named D. Maseko. It finds that their major role preference is Explorer-Promoter, with related roles of Creator-Innovator and Assessor-Developer. It provides an overview of what these roles mean and how they relate to D. Maseko's preferences for relating to others, gathering information, making decisions, and organizing themselves.
Success and failure in organization design 1nareshmk1
This document discusses organizational design and restructuring. It provides tips for success, including building on strengths, going beyond traditional structures, clearly defining roles before hiring, and ongoing development of employees. It also outlines potential reasons for failure, such as lack of resources to implement and sustain changes, unclear goals for the reorganization, and causing too much disruption.
Dr. Maya Angelou stated, “Achievement brings its own anticlimax.” Nowhere is this truer than in the lives of women of color, as they seek accomplishment and prominence in the face of adversity. In addition to the glass ceiling, which already is stopping women from climbing higher in success in the workplace, a parallel phenomenon called the "glass escalator" is also occurring. This can be defined as how more men are joining fields that were previously occupied mainly by women and within these job fields, the men are riding right past women and going straight to the top, similarly to if they were on an escalator and a woman was taking stairs.
At the end of this seminar participants will be able to:
Better understand these phenomena
Identify techniques and strategies to successfully navigate these challenges
Selecting and developing capable and confident leaders has become more critical today than ever before.
Discover 4 proven strategies to guide you through today's white water leadership challenge.
Here are some answers to your questions about job references:
- References are used by potential employers to verify information on your resume, such as your previous job titles, dates of employment, job duties, and your work performance and qualifications. Good references are former managers, supervisors or coworkers who can speak positively about your skills and accomplishments.
- Past employers are commonly contacted to confirm your dates of employment, job title(s), and whether you are eligible for rehire. They may be asked about your job performance, work ethic, strengths/weaknesses, reasons for leaving, etc.
- Yes, employers do often contact references, either by phone or email. They want to hear firsthand from people who have direct
How to attract (and hire and keep) a capable portfolio company ceoLeslie S. Pratch
Sometimes private equity firms have trouble landing the CEO of their dreams. The firm identifies him or her (or thinks it has) but then the candidate chooses not to pursue the opportunity or even turns down the offer. While some of the blame may fairly belong to a search firm, much of the blame may belong to the private equity firm. You may not be doing everything you can to be attractive to the best CEOs. And even if you haven't had a problem, you might have some room for improvements that could help you, your CEOs and your investors.
This document discusses keys to success and reasons for failure in organizational design. The five keys to success are: 1) Build on your strengths by identifying your unique role. 2) Go beyond lines and boxes by empowering decision making. 3) Know your roles by clearly defining impact and skills needed. 4) Rock your roles through ongoing development. 5) Support a culture of learning by making it a priority. The five reasons for failure are: 1) Poor planning leads to a false start. 2) Lack of leadership support and involvement. 3) Lack of adequate resources for implementation. 4) Focusing more on systems than people. 5) Leaders lacking change management skills.
The document discusses matrix organizations and how to create a productive one. A matrix organization has employees report to both functional and project managers. Key points:
- Matrix organizations emerged in the 1960s aerospace industry and are well-suited for project-driven environments.
- There are different types like balanced, functional, and project matrices that determine how authority is shared.
- Creating clear roles, communication processes, training programs, and addressing challenges like department loyalty can make a matrix organization more productive.
- Scenarios and strategies are provided for a project manager meeting their first cross-matrix team with various issues. Focusing on goals, roles and building trust are emphasized.
Six steps you should follow if you want to become a C-Level ExecutiveJason Hanold
Nowadays young professionals are eager to climb positions in the corporate world, however, by simple mathematics is clear then only few of those will ever become a C-Level Executive. Follow next six steps.
Designed for executive directors in the position for less than three years, and for EDD staff on track to become executive
directors, this workshop provided participants with insights into becoming an effective RDO leader.
Nonprofit executive turnover is accellerating. How should associations and charities deal with the planned - or unplanned - departure of their executive?
This document provides guidance on effective delegation for leaders. It discusses identifying core strengths and tasks that are suitable for delegation. Leaders should identify potential leaders within their team who demonstrate the skills and accountability for leadership roles. An effective process-driven organization with clearly defined roles and responsibilities enables better delegation. Leaders are encouraged to delegate tasks and authority to empower followers to become leaders and free up the leader's time for higher-value work.
How to get what you want (and move -- fast -- when you don't)Leslie S. Pratch
Not everyone is equally good at all parts of the "private equity person" role – some investors are better at sourcing deals, buying companies, or raising money than at being director or leading the Board. To be great at guiding portfolio companies, you need to know when and how to work with a CEO who will not always (or maybe ever) be pleased with the Board. Getting each party to do their part in achieving the aims of the investors – a job they must do together – benefits from planning, skills, and knowledge.
Skybuffer AI: Advanced Conversational and Generative AI Solution on SAP Busin...Tatiana Kojar
Skybuffer AI, built on the robust SAP Business Technology Platform (SAP BTP), is the latest and most advanced version of our AI development, reaffirming our commitment to delivering top-tier AI solutions. Skybuffer AI harnesses all the innovative capabilities of the SAP BTP in the AI domain, from Conversational AI to cutting-edge Generative AI and Retrieval-Augmented Generation (RAG). It also helps SAP customers safeguard their investments into SAP Conversational AI and ensure a seamless, one-click transition to SAP Business AI.
With Skybuffer AI, various AI models can be integrated into a single communication channel such as Microsoft Teams. This integration empowers business users with insights drawn from SAP backend systems, enterprise documents, and the expansive knowledge of Generative AI. And the best part of it is that it is all managed through our intuitive no-code Action Server interface, requiring no extensive coding knowledge and making the advanced AI accessible to more users.
Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.
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The document provides an overview of a conference for new managers and leaders. It discusses tools and approaches for transitioning into management roles, understanding personal tendencies, and creating motivating environments for employees. It emphasizes the importance of communication, setting clear expectations, understanding employees' strengths and needs, and focusing on people. The document also provides examples of goals and disciplines for new managers to focus on in their first year.
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Organizational design involves creating roles, processes, and structures to achieve organizational goals. It is more than just positioning boxes on an org chart - it directly impacts employees' jobs and the firm's ability to realize its strategy. Success comes from building on strengths, going beyond traditional structures, clearly defining roles, developing employees, and supporting a culture of learning. Failure can result from not clarifying goals, structuring around individuals rather than business needs, causing unnecessary disruption, and making decisions outside the agreed-upon process.
Organizational design involves creating roles, processes, and structures to achieve organizational goals. It is more than just positioning boxes on an organizational chart - it directly impacts employees' jobs and the firm's ability to achieve its strategic objectives. Success comes from building on strengths, going beyond traditional structures, clearly defining roles, developing employees, and supporting a culture of learning. Failure can result from not establishing goals, structuring around individuals rather than business needs, causing unnecessary disruption, and compromising the agreed-upon design process.
California Society of Association Executives: Talking Up Elevating Board Perf...Holly Duckworth
(1) Holly Duckworth discussed strategies for elevating board conversations to unleash board performance, including inspiring the right people and skills in volunteer leader roles, building a business plan tied to key organizational drivers, and structuring follow-up meeting agendas strategically.
(2) An effective board educates, connects, inspires, and decides how to achieve organizational goals by putting the right people in seats with clear job descriptions, sharing the vision and goals, and keeping conversations focused on strategic issues.
(3) Duckworth provided tips for strategic board conversations including asking the right questions, documenting goals and processes, and celebrating successes.
The document discusses the importance of a leader's first 90 days in a new role. It outlines 10 steps for success during this critical period: 1) Prepare yourself for the new role, 2) Accelerate your learning of the organization, 3) Match your strategy to the situation, 4) Secure early wins, 5) Negotiate success with your supervisor, 6) Achieve alignment of resources with objectives, 7) Build your team, 8) Consider building coalitions, 9) Keep your work-life balance, and 10) Accelerate engagement of all stakeholders in the transition. Following these steps can help a new leader establish credibility, gain acceptance, and develop a unified vision to set their organization up for future success.
The document describes the results of a Team Management Profile assessment for an individual named D. Maseko. It finds that their major role preference is Explorer-Promoter, with related roles of Creator-Innovator and Assessor-Developer. It provides an overview of what these roles mean and how they relate to D. Maseko's preferences for relating to others, gathering information, making decisions, and organizing themselves.
Success and failure in organization design 1nareshmk1
This document discusses organizational design and restructuring. It provides tips for success, including building on strengths, going beyond traditional structures, clearly defining roles before hiring, and ongoing development of employees. It also outlines potential reasons for failure, such as lack of resources to implement and sustain changes, unclear goals for the reorganization, and causing too much disruption.
Dr. Maya Angelou stated, “Achievement brings its own anticlimax.” Nowhere is this truer than in the lives of women of color, as they seek accomplishment and prominence in the face of adversity. In addition to the glass ceiling, which already is stopping women from climbing higher in success in the workplace, a parallel phenomenon called the "glass escalator" is also occurring. This can be defined as how more men are joining fields that were previously occupied mainly by women and within these job fields, the men are riding right past women and going straight to the top, similarly to if they were on an escalator and a woman was taking stairs.
At the end of this seminar participants will be able to:
Better understand these phenomena
Identify techniques and strategies to successfully navigate these challenges
Selecting and developing capable and confident leaders has become more critical today than ever before.
Discover 4 proven strategies to guide you through today's white water leadership challenge.
Here are some answers to your questions about job references:
- References are used by potential employers to verify information on your resume, such as your previous job titles, dates of employment, job duties, and your work performance and qualifications. Good references are former managers, supervisors or coworkers who can speak positively about your skills and accomplishments.
- Past employers are commonly contacted to confirm your dates of employment, job title(s), and whether you are eligible for rehire. They may be asked about your job performance, work ethic, strengths/weaknesses, reasons for leaving, etc.
- Yes, employers do often contact references, either by phone or email. They want to hear firsthand from people who have direct
How to attract (and hire and keep) a capable portfolio company ceoLeslie S. Pratch
Sometimes private equity firms have trouble landing the CEO of their dreams. The firm identifies him or her (or thinks it has) but then the candidate chooses not to pursue the opportunity or even turns down the offer. While some of the blame may fairly belong to a search firm, much of the blame may belong to the private equity firm. You may not be doing everything you can to be attractive to the best CEOs. And even if you haven't had a problem, you might have some room for improvements that could help you, your CEOs and your investors.
This document discusses keys to success and reasons for failure in organizational design. The five keys to success are: 1) Build on your strengths by identifying your unique role. 2) Go beyond lines and boxes by empowering decision making. 3) Know your roles by clearly defining impact and skills needed. 4) Rock your roles through ongoing development. 5) Support a culture of learning by making it a priority. The five reasons for failure are: 1) Poor planning leads to a false start. 2) Lack of leadership support and involvement. 3) Lack of adequate resources for implementation. 4) Focusing more on systems than people. 5) Leaders lacking change management skills.
The document discusses matrix organizations and how to create a productive one. A matrix organization has employees report to both functional and project managers. Key points:
- Matrix organizations emerged in the 1960s aerospace industry and are well-suited for project-driven environments.
- There are different types like balanced, functional, and project matrices that determine how authority is shared.
- Creating clear roles, communication processes, training programs, and addressing challenges like department loyalty can make a matrix organization more productive.
- Scenarios and strategies are provided for a project manager meeting their first cross-matrix team with various issues. Focusing on goals, roles and building trust are emphasized.
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Nowadays young professionals are eager to climb positions in the corporate world, however, by simple mathematics is clear then only few of those will ever become a C-Level Executive. Follow next six steps.
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directors, this workshop provided participants with insights into becoming an effective RDO leader.
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How to get what you want (and move -- fast -- when you don't)Leslie S. Pratch
Not everyone is equally good at all parts of the "private equity person" role – some investors are better at sourcing deals, buying companies, or raising money than at being director or leading the Board. To be great at guiding portfolio companies, you need to know when and how to work with a CEO who will not always (or maybe ever) be pleased with the Board. Getting each party to do their part in achieving the aims of the investors – a job they must do together – benefits from planning, skills, and knowledge.
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Overview
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The NonProfit President's First 100 Days
1. THE PRESIDENT’S FIRST 100 DAYS
Hit The Ground
Running
Playbook for Success
Building a Team
Using the Resources
Advancing the Mission
Bill Pawlucy, CAE & Bob Harris, CAE
2. Hit The Ground Running
The President’s First 100 Days
By Bill Pawlucy, CAE & Bob Harris, CAE
i
3. FOREWORD AND ABOUT BILL PAWLUCY, CAE AND BOB HARRIS, CAE
You are the incoming president. We hope we caught you in time. The time to start Why 100 Days?
planning is at least sixty days before your installation but this guide can be effec-
tively used during your presidency. There’s a lot to be done - from planning to ap-
It will take about 100 days to set your course for a successful presidential term. It is
pointments, this guide brings concepts and tips for a successful year.
to be hoped that your first 100 days will include about two months before you take
office (60 days of preparation and study) and the first 40 days of office (your initial
Hit the Ground Running – What Does it Mean? board meeting).
To begin a venture with great energy, involvement, and competence. By identifying it as just 100 days, it’s manageable. Others will see what you antici-
pate and join forces with you. Use 100 days as your first benchmark for achieve-
To immediately work very hard and successfully at a new activity. “If elected, ments. After all, in most cases, a presidential term is just 365 days.
they promise to hit the ground running in their first few weeks of office.”
Opinion Welcome
To be ready to work immediately on a new activity. “His previous experience
will allow him to hit the ground running when he takes office in the chamber, asso-
The authors want to hear about your successes and challenges. Were there sur-
ciation or society.”
prises you did not anticipate? Did you have a great term as president? What
would you suggest to presidents who follow you?
Traction or Slippage
Bob Harris, CAE, can be contacted by e-mail at bob@rchcae.com
The intent is to give you enough information that you’ll start the year with traction. Bill Pawlucy, CAE, MPA, can be reached by e-mail at billpawlucy@gmail.com
Your plans, aims and ideas will be solidly planted on the ground and others will
quickly notice you as a president who intends to advance the organization. About the Booklet – Hit the Ground Running
The opposite is slippage. If you put it off, you’ll try to prepare after the installation
It is our belief that part of the greatness of North America is the success of nonprofit
in your first or second month. You might inform others that you didn’t have time
organizations. To promote and continue their success, we want to see you be suc-
for the first meeting, you’ll make committee appointments in a month or so, you
cessful in your presidency. The booklet can be shared, copied and adapted to help
have no clear plan of work, etc. Well, if you meet quarterly, you’ve slipped behind
other incoming presidents. The only thing we ask is proper credit and attribution.
by three months.
We designed this guide to provide you with traction at the start of your term and
plenty of momentum to last the year.
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4. CHAPTER 1
People
The formula for success in any nonprofit organization or association is for a symbiotic relationship
between both staff and the volunteer leadership. Once this harmony is established, there is then only
one team dedicated to advancing the mission and vision of the organization/association. In this
chapter we discuss why people matter and how respect and cooperation is the main ingredient.
5
5. CHAPTER 2
Communications
In this chapter we dive deep into the importance of communication in any organization. The
emphasis on a healthy environment for staff and volunteers is tantamount to a healthy and
productive relationship. Also, managing the message of the organization and tying it in with the
mission statement is key. Ethics, decision-making and other key ideas are covered as well.
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6. CHAPTER 3
Planning
As a volunteer leader taking on the role as the chief volunteer officer, planning should begin long
before your term as President or Chair. Goal setting, the importance of the first board meeting,
identifying quick successes and avoiding common mistakes will make for a productive and successful
first year in office. Also, using the strategic plan as a guide will provide the best roadmap.
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7. CHAPTER 4
Resources and Structure
As the President or Chair, being informed and knowing the environment both within your profession
and industry along with the competitive landscape is critical. Know your organization better than
anyone else and use that information to help guide board decisions that are in alignment with the
strategic plan and the fiscal resources of the organization.
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8. APPENDIX
Tables and Charts
In order to map out the process for critical functions, on the next few pages we map out the strategic
planning process, a list of critical operating documents and suggested training programs. Please
contact us at billpawlucy@gmail.com for more information or for training assistance. Also, you will
find board coaching and training documents at www.associationoptions.com/boardcoach.html .
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9. CHAPTER 6
Board Terminology
Terminology is another area that makes for a well-versed board president or chair. The following
pages define key words that are important for a leader to be aware of such as quorum, consent
agenda, rules of order, Sarbanes-Oxley and more.
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10. DEDICATION
Writers:
William D. Pawlucy, M.P.A., CAE, IOM, www.associationoptions.com
billpawlucy@gmail.com
Robert C. Harris, CAE, www.nonprofitcenter.com
bob@rchcae.com
Training Specialty Areas:
Strategic Planning
This book is dedicated to the tireless work of the leaders and staff of asso- Board Coaching and Training
ciations in the United States and abroad. Without their efforts, many in-
dividuals, companies and professionals would not be able to grow as well Start-up Planning
as they could in our economy. Also, those patients who benefit from better Sales Channel Development
care, service and advocacy on their behalf due to the healthcare associa- Member Acquisition Strategies
tions around the world.
AMC Relationship Evaluation
We also dedicate this book to our families who have allowed us to take the RFP Development
time to work on the concepts in this book. Thank you Dana, Noah, Nicho-
las and my little one Emma.
We hope that this book touches many nonprofit volunteer leaders as they
prepare on their journey to make better their community, profession or in-
dustry.
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