Food allergies are common medical conditions in which the immune system targets food protein mistakenly.

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The Importance of Allergen Training
for Food Service Employees

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Why food allergy training?
Food allergies are common
medical conditions in which
the immune system targets
food protein mistakenly.
Whether a patron has lived
with one for years or has
just been diagnosed, food
service employees have to
ensure customers do not
ingest anything that can
harm them.

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Importance of
Employee Participation
Employees who are
aware of basic allergy
issues are well equipped
to ensure this does not
happen. A key element
to a successful training
program is the
relationship of the food
director with the staff.

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Developing and Reaching
Goals
As part of the Allergen
Training program for
employees, directors have
to pay special attention to
performance goals. This
includes supporting their
efforts along the way to
ensure compliance.

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Best Practices to follow
when Serving Diners with
Food Allergies
Ensure staff have printed
copies of what each dish
contains and what needs to
be changed to
accommodate diners
Create policies that guide
servers on how to respond
to queries pertaining to
allergens.

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Have a disclaimer in the restaurant that
explains to customers that they need to
inform staff about allergies. The
information should be mentioned on the
website, menu boards, menus and should
be easy to see.
Wipe every surface with soap and water
with a clean cloth to prevent airborne
allergens.

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Identify special dietary needs such as
dishes that are free of allergens and
highlight them on menus.
Use special marked plates in the
kitchen for allergen-free dishes

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Who should attend?
 Food handlers
 Servers
 Kitchen staff
 Key employees
 Restaurant managers
 Cooks
 Front of house team members

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Allergen Course
Ensure your patrons never have cause
to complain and don’t fall ill by signing
up for 360Training.com’s Food Allergen
course today. The program is ideal for
servers and managers who are
involved in the food

10. © 2018 360training.com | 888-360-8764 | www. 360training.com
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