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© SPUTNIK-3 Customer Centric Systems Confidential
The Entrepreneur Mindset
© SPUTNIK-3 Customer Centric Systems Confidential
The Entrepreneur Mindset
Presented by Paul Mulder
Sputnik-3: Executive
paul@sputnik-3.com
mrpaulmulder
© SPUTNIK-3 Customer Centric Systems Confidential
Agenda
o Entrepreneurial Traits
o Know when to act
o Using mathematics to build trust
© SPUTNIK-3 Customer Centric Systems Confidential
© SPUTNIK-3 Customer Centric Systems Confidential
Entrepreneurial Traits
1. They take action
o have a concept but not necessarily a detailed strategy
o invent on the go
2. They’re scared
o have an anxiety about failing
3. They’re resourceful
o somehow figure out how to make everything work
4. They obsess over cash flow
5. You don’t ask for permission
o rather ask for forgiveness than permission
6. They’re fearless
o where most avoid risk, entrepreneurs see potential
© SPUTNIK-3 Customer Centric Systems Confidential
Entrepreneurial Traits
7. They welcome change
o are willing to listen to their clients
8. They love a challenge
o “Challenges motivate them to work harder,”. “An
entrepreneur doesn’t think anything is insurmountable …
They look adversity in the eye and keep going.”
9. They consider themselves an outsider
o entrepreneurs aren’t always accepted
10. They recover quickly
o successful entrepreneurs fail fast and fail often. the trick
is in the speed of recovery: they don’t wallow but move
on to the next big thing immediately
© SPUTNIK-3 Customer Centric Systems Confidential
Entrepreneurial Traits
11. They listen
o open to ideas that aren’t their own and listen to people that
know what they don’t. Success takes communication,
collaboration and, sometimes, failure
12. They focus on what matters
o entrepreneurs fall down and pick themselves up until they
get it right
© SPUTNIK-3 Customer Centric Systems Confidential
Know when to Act
oContinuously make breakthroughs in:
o product development
o process & procedure
o supply chain & production
o marketing & sales
o distribution& delivery
o customer experience
oContinuously be vigilant for changes:
o new knowledge generation
o social upheaval
o industry specific factors
o unforeseen events
o incongruencies
o process needs
© SPUTNIK-3 Customer Centric Systems Confidential
Know when to Act
oContinuously fight against uniformity:
o differentiate
o create brand desirability
o add value above what your competitors can
oContinuously create a positive disruption that will
transform the way your marketplace:
o perceives you
o engages with you
o remains loyal to you
oContinuously out innovate competition:
o low cost
o focus
o differentiation
© SPUTNIK-3 Customer Centric Systems Confidential
© SPUTNIK-3 Customer Centric Systems Confidential
Resources
Web: www.sputnik-3.co.za
Email: info@sputnik-3.co.za
TEL: +27 12 661 2142
Blog
•Strategy Transformation: Connecting with the Entrepreneur in you
•Building a Business with an Innovation Culture
•Other Resources
Offerings
•Strategy Evolution
•Other Offerings

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The Entrepreneur Mindset

  • 1. © SPUTNIK-3 Customer Centric Systems Confidential The Entrepreneur Mindset
  • 2. © SPUTNIK-3 Customer Centric Systems Confidential The Entrepreneur Mindset Presented by Paul Mulder Sputnik-3: Executive paul@sputnik-3.com mrpaulmulder
  • 3. © SPUTNIK-3 Customer Centric Systems Confidential Agenda o Entrepreneurial Traits o Know when to act o Using mathematics to build trust
  • 4. © SPUTNIK-3 Customer Centric Systems Confidential
  • 5. © SPUTNIK-3 Customer Centric Systems Confidential Entrepreneurial Traits 1. They take action o have a concept but not necessarily a detailed strategy o invent on the go 2. They’re scared o have an anxiety about failing 3. They’re resourceful o somehow figure out how to make everything work 4. They obsess over cash flow 5. You don’t ask for permission o rather ask for forgiveness than permission 6. They’re fearless o where most avoid risk, entrepreneurs see potential
  • 6. © SPUTNIK-3 Customer Centric Systems Confidential Entrepreneurial Traits 7. They welcome change o are willing to listen to their clients 8. They love a challenge o “Challenges motivate them to work harder,”. “An entrepreneur doesn’t think anything is insurmountable … They look adversity in the eye and keep going.” 9. They consider themselves an outsider o entrepreneurs aren’t always accepted 10. They recover quickly o successful entrepreneurs fail fast and fail often. the trick is in the speed of recovery: they don’t wallow but move on to the next big thing immediately
  • 7. © SPUTNIK-3 Customer Centric Systems Confidential Entrepreneurial Traits 11. They listen o open to ideas that aren’t their own and listen to people that know what they don’t. Success takes communication, collaboration and, sometimes, failure 12. They focus on what matters o entrepreneurs fall down and pick themselves up until they get it right
  • 8. © SPUTNIK-3 Customer Centric Systems Confidential Know when to Act oContinuously make breakthroughs in: o product development o process & procedure o supply chain & production o marketing & sales o distribution& delivery o customer experience oContinuously be vigilant for changes: o new knowledge generation o social upheaval o industry specific factors o unforeseen events o incongruencies o process needs
  • 9. © SPUTNIK-3 Customer Centric Systems Confidential Know when to Act oContinuously fight against uniformity: o differentiate o create brand desirability o add value above what your competitors can oContinuously create a positive disruption that will transform the way your marketplace: o perceives you o engages with you o remains loyal to you oContinuously out innovate competition: o low cost o focus o differentiation
  • 10. © SPUTNIK-3 Customer Centric Systems Confidential
  • 11. © SPUTNIK-3 Customer Centric Systems Confidential Resources Web: www.sputnik-3.co.za Email: info@sputnik-3.co.za TEL: +27 12 661 2142 Blog •Strategy Transformation: Connecting with the Entrepreneur in you •Building a Business with an Innovation Culture •Other Resources Offerings •Strategy Evolution •Other Offerings